RouteManager
- Route Optimization
- Driver Mobile App
- Order Import
- Simulations
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Pros
It saves us a lot of time and money when planning routes. Our customers love that they stay informed with each step of the process as well.
The most helpful and cost saving is that WW saves me 8 + hours each and every week I use it.
Cons
Importing spreadsheet with multiple sheets, open and closing to redo is annoying, time consuming when in a hurry.
The new system is very unstable and loses information. In addition, it has doubled the time it takes to do my routing.
"RouteManager saves us time and money"
Overall: Overall we have had a great experience. The customer service is quick and easy to work with. The features of the product are great and they have worked with us on some added features that have helped us.
Pros: We love a lot of things about RouteManager. It saves us a lot of time and money when planning routes. Our customers love that they stay informed with each step of the process as well.
Cons: Our biggest struggle is the limitation on the notification. We would like to include the hotwords "Order Type" when sending notifications to depict whether it is a drop off or pickup that is being referenced.
Vendor Response
"Review WWRM"
Overall: I have had great technical support every time I have reached out for help. Now, with their question analyst it is easy to get an answer even faster. The answers are usually simple and direct to the point. It is a quick way to research and find a solution on my own.
Pros: Mapping, Endpoints easy to add, 2 ways to review maps, spreadsheet feature easy to email out.
Cons: Importing spreadsheet with multiple sheets, open and closing to redo is annoying, time consuming when in a hurry.
Vendor Response