--- title: "RouteManager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RouteManager Software - reviews, pricing plans, popular comparisons to other Fleet Management products and more." source_url: "https://www.capterra.com/p/185092/WorkWave-Route-Manager/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # RouteManager Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RouteManager ## What is RouteManager? Save time and money managing your fleet with WorkWave Route Manager software. Easily plan daily, weekly, or monthly routes, keep track of your fleet in real-time, and make adjustments on they fly. Protect and monitor your fleet, reduce maintenance costs, receive driver alerts and promote safe driving. Dispatch routes directly to the Driver Mobile App and empower your drivers with proof of delivery capture and barcode scanning capability. Book a free demo of Route Manager today. ## What is RouteManager used for? [Route Planning](https://www.capterra.com/route-planning-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 82 user reviews Reviews sentiment Positive 85% Neutral 5% Negative 10% Starting price $54 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Route Planning / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RouteManager?[Manage this product listing](https://www.g2.com/products/routemanager-by-workwave/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RouteManager 4.3 (82) VS. [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting Price $54 Other, Per Month Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (82) Ease Of Use 4.6 (388) Value For Money 3.9 (58) Value For Money 4.6 (354) Customer Service 4.4 (79) Customer Service 4.8 (374) ## RouteManager alternatives [4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (57)](https://www.capterra.com/p/202055/eLogii/reviews/) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (1,689)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [Metrobi](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [4.9 (95)](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [View all alternatives](https://www.capterra.com/p/185092/WorkWave-Route-Manager/alternatives/) ## FAQs about RouteManager Overview ### What problems does RouteManager solve? RouteManager solves inefficient multi-stop route planning by validating addresses, sequencing stops, and creating routes around delivery windows, vehicle capacity, driver skills, and shift limits. Dispatchers, service managers, delivery fleets, field teams, and volunteer coordinators benefit from faster route assignment, live rerouting, driver directions, GPS visibility, and more reliable customer arrival times. Answer based on 56 reviews Overview ### Which roles and teams benefit most from RouteManager? RouteManager is most used by business owners, operations leaders, and transportation managers who plan delivery routes, assign drivers, and monitor daily service activity. Store managers and coordinators use it to organize local dispatch work, while executives and IT teams review operational performance, support system administration, and guide fleet-related decisions. Answer based on 65 reviews Overview ### What company size and industries is RouteManager built for? RouteManager is for small businesses managing fleet route planning, scheduling, and efficiency, with 81% of reviewers from small companies. It supports fleets of 1–500+ vehicles and is most used in Retail and Food & Beverages (10% each), followed by Transportation/Trucking/Railroad (9%). Answer based on 82 reviews Features and Usability ### What are the key features of RouteManager? RouteManager includes route optimization, delivery tracking, and real-time monitoring as its most-discussed core features. Dispatch teams can create driver routes, track arrival and departure times, view live driver locations and ETAs, monitor completion status, and capture electronic signatures as proof of delivery. Answer based on 12 reviews Pricing ### How much does it cost and what fees or limitations are included? RouteManager starts at $54 per month for the RouteManager plan, and RouteManager360 is also $54 per month. Both include route optimization and order import; RouteManager360 adds barcode scanning, customer notifications, proof of job completion, and a route performance dashboard. No free version or trial is listed. Answer based on 9 reviews Integrations ### Which third-party tools and platforms does RouteManager integrate with? RouteManager connects natively to Azuga Fleet, Geotab, Linxup, and Verizon Connect for fleet tracking, plus Zapier for broader app connections. These integrations cover telematics and workflow automation, giving RouteManager access to five third-party platforms in the catalog. Answer based on 5 reviews Getting Started and Support ### How easy is it to onboard and train a team on RouteManager? RouteManager offers in-person and live online training, webinars, documentation, and videos. Reviewers report that users can learn basic functions quickly with tutorials and support, while nontechnical users and teams using its deeper features may need more time. Administrators often benefit from thorough training and hands-on testing before rollout. Answer based on 15 reviews Getting Started and Support ### What customer support options does RouteManager offer, and how do users rate the experience? RouteManager offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe support as responsive, knowledgeable, patient, and helpful during onboarding and issue resolution. Some users, however, report unhelpful guidance, misinformation, limited follow-through on product concerns, and difficulty obtaining needed service improvements. Answer based on 36 reviews Ease of use ### Is RouteManager easy to use for route planning? RouteManager makes daily route planning accessible for many dispatch teams through clear navigation, route-building tools, and Excel uploads. New users may need time to learn its terminology and enter detailed vehicle, traffic, and delivery data. Teams that invest in setup generally find dispatching and driver communication easier to manage. Answer based on 22 reviews ## Features AI summary Based on 3,202 Fleet Management reviews Capterra data shows that buyers of fleet management software rank the following features as their top priorities: - **Vehicle Tracking** (**61%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**55%**) - **GPS** (**58%**) RouteManager supports all three of the features reviewers value most: **Vehicle Tracking**, **Real-Time Monitoring**, and **GPS**. Together, these capabilities give teams a clear view of vehicle locations, current fleet activity, and route data, helping businesses improve dispatch decisions, monitor operations more closely, and keep deliveries and field service work on schedule. Real-Time Monitoring 4.3 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks GPS 3.8 (11) 72.73% of 11 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Mobile Access 4.2 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Dispatch Management 4.4 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Route Optimization 4.5 (15) 73.33% of 15 reviewers that rated this feature as important or highly important Finding the most optimal routes for drivers based on various factors and constraints Delivery Tracking 4.1 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates RouteManager 55 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - Electronic Signature: Digitally sign online documents - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Courier Services: Intended to be used by courier services - For Restaurants: Serves restaurants - Geofencing: Virtual perimeter for a real-world geographic area - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route History: Track past routes to better plan and optimize repeat trips - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another --- Get Advice We can help you find the software with the features you need. Features 3.9 (63) 3.9 Based on 63 reviews ## Pricing Value for money 3.9 (58) [View pricing plan details](https://www.capterra.com/p/185092/WorkWave-Route-Manager/pricing/) RouteManager $54.00 Other,Per Month It includes: - Route Optimization - Driver Mobile App - Order Import - Simulations RouteManager360 $54.00 Other,Per Month It includes: - Route Optimization - Driver Mobile App - Order Import - Simulations - Route Performance Dashboard - Barcode Scanning - Event Tracking - Proof of Job Completion - Customer Notifications - Virtual Tracking Value for money 3.9 (58) 3.9 Based on 58 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[ Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)[ Geotab](https://www.capterra.com/p/18289/MyGeotab/)[ Linxup](https://www.capterra.com/p/153863/Linxup-GPS-Tracking/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (79) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (79) 4.4 Based on 79 reviews ## User reviews Overall rating 4.3 Based on 82 reviews Filter by rating Counts reflect reviews available in this feed. 5(50) 4(20) 3(3) 2(3) 1(6) Mentioned topic Recent reviews first, then most helpful RE Reviewer ### "We love Viamente!" 5.0 March 28, 2025 We love Viamente! The program has saved us so much time, effort, and headaches! We used to spend hours on google maps plotting 25 locations at a time, now we just upload our excel file and send it to our drivers to use on their GPS. Thank you so much Viamente! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Route Management Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2020 The on-boarding team and support have been great and helped us get ramped up fast. Pros We use WorkWave daily to map our routes and have been able to train all our team members and drivers in the tool. The tool saves us time and money by easily optimizing our routes. Cons The initial learning curve takes a little time because the tool is so feature rich. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Christine N. Operations Specialist Used the software for: 3-5 years ### "WorkWave upgrade" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 August 19, 2019 Pros Customer service is usually quick and easy. I understand the mandatory upgrade has nothing to do with the customer service aspect, so I will give high marks for the personal service. Cons WorkWave made a decision to do a mandatory upgrade as of 7/31/19. The old, working well, system was disabled. The new system is very unstable and loses information. In addition, it has doubled the time it takes to do my routing. The look and functionality is defiantly a step down. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Logistics Control Supervisor Used the software for: Less than 1 year ### "A great tool for our operation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 11, 2020 It has been a great improvement to our daily operation. Pros Having the ability to track and add to my daily routes real time is an asset to our operation. Also being able to track where my fleet is at all times is convenient. Cons Would be great to have text notifications included with basic service and not an add on service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Dispatch Manager Used the software for: 1-3 years ### "WWRM is a great job tool!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 30, 2024 It's been a great year using this tool daily. Pros I love how easy is to import and export information with Work Wave Route manager. Assigning routes is pretty easy with WorkWave Route Manager. Cons Honestly, I would like to know with more details about how his system calculate cost and would love to have a better real time location of my drivers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Logistics Specialist Used the software for: 3-5 years ### "Yurek Pharmacy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 July 24, 2024 Overall, I have really enjoyed this routing system and my rep is always easy to get a hold of, very knowledgeable and alwasy willing to help. Pros It is simple to use and you can see your drivers and orders in real time. Cons I do not like that it does not indicate orders that have a time sensitivity attached to them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Used the software for: 3-5 years ### "Delivery Routing and Tracking At It's Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 20, 2023 Awesome! It's exactly what we need. It could use a little more on the GPS reporting side Pros The most important features have been planned and implemented very well. And, when we had a driver leave, we found we did not need to replace them. It took a whole truck off the road for us. Cons GPS reporting is a little weak, but you can get data exports that show the data in raw form. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Software Analyst Used the software for: Less than 1 year ### "Route Manager Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 29, 2024 It's been pretty decent overall. The hardest challenge I faced was getting the my co-workers to adapt to the new process and new software. The tool generally functions well and we do not have any major complaints that would prevent us moving forward and continuing to use the tool. Pros I like that the onboarding process is very hands on. They definitely make sure that you understand how the tool operates, how to setup your instance, etc. Cons I don't like the fact that you have to contact support to create territories, add drivers, and adjust your vehicle limit. It's very annoying and it's inefficient for a fast moving business. I also dislike the reporting and email functionality. The reporting is very limited, doesn't include any sort of automated emails and the export you do get isn't very clear to a lot of users. The email notifications also aren't customizable as far as the scheduling goes. The mobile app also only shows you a limited amount of days forward. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer circulation manager Used the software for: 1-3 years ### "Work Wave Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 30, 2024 I enjoy working with the support number, they are always helpful and prompt. I feel \[sensitive content hidden\] my account rep is fabulous A joy to work with, although once I used Work Waves more often I had less interaction with anyone because I became self sufficient. Pros Once learned the ease of the system is what's keep me using the software. Cons I like to figure things out on my own, sometimes with Work Waves there are things they can see, that i can't see and I am unable to resolve the situation on my own. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lucas B. Manager Used the software for: 3-5 years ### "Very poor customer service and faulty product" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 April 15, 2020 The experience has been horrible, we've been given misinformation and our account rep \[SENSITIVE CONTENT HIDDEN\] could care less about us or anyone else as a customer, we definitely regret referring customers to Work Wave now Pros The ease of migration from Service CEO to this product Cons The product is complicated to use, search features are limited, and many lists don't even return basic results. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/185092/WorkWave-Route-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Elite EXTRA vs RouteManager](https://www.capterra.com/compare/131389-185092/Elite-EXTRA-vs-WorkWave-Route-Manager)