---
title: "Circula Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Circula the right Expense Report solution for you? Explore 567 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/185116/Circula/reviews/"
page_type: "reviews"
language: "en"
---

Circula

4.6 (567)

[View alternatives](https://www.capterra.com/p/185116/Circula/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 17th, 2026

# Reviews of Circula

Ease of use

4.6

Customer Service

4.5

## Pros and Cons in Reviews

AK

Anup K

Technical PurchasingAutomotive, 201 - 500 employeesUsed the software for: Less than 6 months.

“One of the best things about Circula is its user-friendly interface and seamless experience when submitting expenses or travel claims.“

May 14, 2025

LR

Luca R

Service technicianRenewables & Environment, 51 - 200 employeesUsed the software for: Less than 6 months.

“Maybe it would be nice to add an entry for what is this payment for, e.g. I need to buy a cable, but If HR doesn't know they will ask my why I have a receipt from a warehouse (but all written in chinese so they can't read it).“

November 4, 2025

AL

Antonella L

AccountantHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“The product is very effective in expenses management and seamlessly integrates with internal systems.“

December 16, 2024

Ingrid B

Sales ManagerMedical Devices, 11 - 50 employeesUsed the software for: Less than 6 months.

“Travel expense reporting used to be a tedious, time consuming task that cost me several hours each month.“

November 10, 2025

FW

Fabian W

Communications ManagerHuman Resources, 201 - 500 employeesUsed the software for: Less than 6 months.

“Its simplicity, the automatic retrieval of information and the fact that I don't have to worry about anything else.“

October 13, 2025

CB

Christoph B

GMHospitality, 201 - 500 employeesUsed the software for: 1-2 years.

“Sometimes the OCR recognition for international invoices is off / doesn’t recognize the fields.“

April 14, 2025

MB

Muhammad Hussain B

Network administratorHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months.

“The approval workflows are straightforward and save a lot of time for both employees and finance teams.“

July 12, 2025

TR

Tereza R

Product OwnerBanking, 501 - 1,000 employeesUsed the software for: 6-12 months.

“I don't like for my lunch benefit I can not bulk upload images for different lunches (not just for one) and that I can not copy paste screenshot images, but always have to upload them.“

March 20, 2024

## Showing most helpful reviews

Showing 1-25 of 567 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Pavel R.  
iOS Developer  
Computer Software  
Used the software for: 1-2 years

### "Great experience as an end-user"

January 25, 2023

5.0

Overall, my experience was positive. The software made it easy for us to track expenses and submit claims. The user-friendly interface and streamlined process saved us a lot of time and hassle. The only downside was the lack of integration with our accounting system, but it was manageable. Overall, we are very satisfied with the software and would recommend it to other organizations looking to streamline their reimbursement process.

Pros

I liked the software's user-friendly interface. It was easy to navigate and understand, which made the reimbursement process much more efficient.

Cons

I didn't like that the software didn't have an automatic integration with our accounting system. We had to manually enter data which added an extra step to the reimbursement process.

Review Source

VR

Verified Reviewer  
Product Manager  
Computer Software  
Used the software for: Less than 6 months

### "Easy to use, user experience could be enhanced in some areas "

August 21, 2019

5.0

Overall I enjoy using Circula and it provides the best user experience of the tools I have used so far (SAP and WorkDay). I recommend it.

Pros

Circula is an easy to use software to file expenses. I like the mobile app and how it plays together with the webapp.

Cons

As an employee who has submitted expenses I want the ability to add a comments to my filed expenses so that I can track if the company has payed these expenses or not. I did chat with Circula support and this feature does not exist yet. I noticed that some of my co-workers had issues setting up their account. The cause was them trying to register without having received an invite from another user / admin. This path leads to a dead end.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Switched company. Used SAP and WorkDay before.

Review Source

Response from Circula

October 7, 2019

Hi there, Thank you for your feedback. We are aware of the issue and we're already working on a solution. I'm happy to let you know that the duplicate sign ups wont happen anymore as we are enhancing the sign up flow. If you have any questions our support team is more than happy to answer them for you!

JG

Joette G.  
marketing manager  
Biotechnology  
Used the software for: Less than 6 months

### "The worst system I have ever used "

September 19, 2023

1.0

Horrible

Pros

I like nothing about this product. Its not mobile friendly lost all my receipts for 2 weeks cost me 1000.00 euro.

Cons

Do not use this product its not mobile friendly, especially for apple users, it loses receipts and costs me over 1000.00 euros and several hours of time to recover a small portion.

Review Source

sS

shweta S.  
Third party management  
Aviation & Aerospace  
Used the software for: 6-12 months

### "Review for Circula"

March 26, 2025

5.0

Earlier I used to feel hassle while submitting my expenses but because because of circula I feel so comfortable and easy to claim my money

Pros

Easily accessible you can just click and upload And it's done woww

Cons

Font style 😁 it can be improved I believe

Review Source

MHB

Muhammad Hussain B.  
Network administrator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "A Game Changer for Business Reimbursements"

July 12, 2025

5.0

My overall experience with Circula has been excellent. The platform is user-friendly and has significantly reduced the time and effort spent on managing expenses. Features like receipt scanning, mileage tracking, and quick approvals have made the process smooth and efficient. It has greatly improved transparency and accountability in our reimbursement workflows.

Pros

Circula makes expense management incredibly easy and efficient. The user interface is clean and intuitive, and I especially appreciated the mobile app's ability to scan receipts and auto-fill details accurately. The approval workflows are straightforward and save a lot of time for both employees and finance teams.

Cons

The app occasionally logs you out without warning, which can be annoying during busy days. Also, exporting reports could be more flexible, especially when filtering by custom date ranges or tags

Review Source

aJ

achref J.  
cyber security engineer  
Banking  
Used the software for: Less than 6 months

### "cyber security engineer "

April 1, 2025

4.0

Pros

it\`s easy and clear to use and make everything faster

Cons

actually due that i am new by using circula i didn\`t see any disadvantages

Review Source

MS

Marian S.  
Business  
Financial Services  
Used the software for: Less than 6 months

### "Simple and seamless"

September 4, 2025

5.0

Pros

Simple, great user experience, easy to use features. Submitting an expense is seamless and saves you time.

Review Source

CK

Christiane K.  
Strategy  
Medical Devices  
Used the software for: Less than 6 months

### "Perfect User Experience"

May 8, 2025

5.0

I'm very happy with the overall use, it doesn't take long to submit receipts and trips

Pros

Very very easy to use, doesn't take a lot of time, App works

Cons

All good, sometimes it doesn't directly detect the receipt but than it's easy to edit

Review Source

LA

Leon A.  
Associate  
Law Practice  
Used the software for: Less than 6 months

### "Circula Review"

August 19, 2025

5.0

Pros

Easy to understand. It was my first time submitting an expense and I knew immediately where to click and how to proceed with filling in the relevant info.

Cons

Nothing, so far it does everything I want it to do. No lamentations here. I specially like the sleek look of the UI.

Review Source

VBS

Vijay Bahadur S.  
Account manager  
Renewables & Environment  
Used the software for: Less than 6 months

### "Expenses in one go "

April 14, 2025

5.0

It’s a nice and clear to understand platform . I believe it’s so easy to operate and easy learning.

Pros

It’s simple and well understood Plattform

Cons

Fast and easy process which provides storage and convenience together..

Review Source

AK

Anup K.  
Technical Purchasing  
Automotive  
Used the software for: Less than 6 months

### "Easy & Quick way to document Travel Expenses "

May 14, 2025

5.0

Pros

One of the best things about Circula is its user-friendly interface and seamless experience when submitting expenses or travel claims. The app is very intuitive — you can easily scan receipts, allocate costs, and add details without any hassle.

Cons

The categorization of expenses can occasionally be confusing if your company has custom rules or setups — a bit more flexibility here would be nice.

Review Source

MS

Mohit S.  
Credit Risk Manager  
Banking  
Used the software for: Less than 6 months

### "Does its job well"

January 21, 2025

5.0

Pros

Easy to use and dynamic UI and UX is very smooth

Cons

More info about benefits in the portal itself would be better

Review Source

KH

Kamran H.  
Data Protection officer  
Security and Investigations  
Used the software for: 6-12 months

### "Easy and simple!"

February 5, 2025

4.0

Pros

Simplicity of the registration and clear procedural

Cons

Clarity and Simplicity of terms and steps

Review Source

IZ

Igor Z.  
Quality assessment specialist  
Automotive  
Used the software for: 1-2 years

### "Good but sometimes could safe me even more time "

November 4, 2024

4.0

Overall good app. I like the easy use, while at the same time having a bit of trouble that is time intensive.

Pros

Easy upload and if it works it is amazing

Cons

Sometimes I have to extract some items while my whole benefit is only a max sum. It would safe me a lot of time if this would be taken into account. Example I bought food for 40 euros and my benefit is only like 7 euros. I should not have to remove other items. It should just deduct the amount that I have on my benefit. Also I sometimes buy food for more than one meal and it would be nice to have several meals/benefits accounted for.

Review Source

SB

Sapna B.  
IT  
Information Services  
Used the software for: Less than 6 months

### "Excellent app"

December 10, 2024

5.0

It was good and easy to use. Well structured option to use.

Pros

I used Circula for the third times to submit my expenses and i really liked it. It is well structure and easy to use. Not complicated with many things.

Cons

The least thing i like about Circula that it is Automatically reading the documents

Review Source

SO

Sushmitha O.  
Architect  
Hospitality  
Used the software for: 6-12 months

### "Love the Automatic fill option!"

October 31, 2024

5.0

When I first used this app I thought to myself wow another app! but it changed my perspective, it is the most user-friendly expense app I have used! Overall I have a good experience with Circula

Pros

Automatic filling of information using the receipt picture

Cons

Categories of expenses can be much more varied

Review Source

GY

George Y.  
Engineer  
Construction  
Used the software for: Less than 6 months

### "Smooth experience "

October 23, 2024

5.0

Pros

Very simple and convenient. Evey time when I finish business travel, I can just up load my receipts hier.

Cons

Not yet. I don't think three is a big con.

Review Source

VR

Verified Reviewer  
Senior Business Partner Account Manager  
Computer Software  
Used the software for: Less than 6 months

### "Circula benefits, great tool! "

May 8, 2024

4.0

Pros

The thing I like the most is how easy it is to create different compartments for different types of expenses.

Cons

Sometimes I will not get my receipts immediately (e.g. subscriptions), and this makes the submission process a little bit more complicated.

Review Source

JL

Jana L.  
VP Finance  
Insurance  
Used the software for: 1-2 years

### "Circula improved our travel expense reimbursment process a lot"

May 13, 2019

4.0

At omni:us, travel expenses used to be managed via an excel template shared with employees. The system, which relied on employees making sure they submit the appropriate information, quickly found its limits due to unreadable documents, slow approval process, etc. With circula we could solve all those issues and in Germany the processes are easy and smooth now. The transfer into the accounting software of our tax consultant (datev) is super quick and easy.

Pros

It is easy and more or less self-explainable. The customer service is really really good and quick. Always every question/issue we have is solved within 24 hours max.

Cons

That it is not international. Our employees from other countries unfortunately need to use a different software as the per diems are only based on the German system. So currently we are using 2 travel expenses tools, because we hope circula will be adjusting soon for the international market as well.

Review Source

Response from Circula

October 7, 2019

Hello Jana, Thank you for your feedback. Your feedback has been forwarded to the product team. If you have any questions our support team is more than happy to answer them for you!

RS

Robin S.  
Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great App! "

November 5, 2024

5.0

Pros

The speed in which sent invoices are processed and added to expenses.

Cons

The time it takes for submitted expenses to reach the Final status of Approved - although this is a minor issue to me.

Review Source

KK

Katja K.  
Project Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Easy and smooth useabilty "

June 5, 2024

5.0

I really like it, because the app is so easy to use and you cannot lose parking tickets anymore.

Pros

The app is so easy to use! You can simly manage your trip and expenses even international. It automatically calculates everything you just have to insert the adress and the duration of your travel.

Cons

Scanning invoices, the app sometimes doesnt transfer all information. And scanning invoices in different currencies, the exchange rates differ often. Here it would be good to be able to adjust the cost and to be able to add fees.

Review Source

AT

Alexander T.  
Controller  
Sports  
Used the software for: 2+ years

### "Fast invoice submitting possible, but could be a bit "

August 31, 2023

5.0

Pros

It is an easy feature for employees to submit their invoices - via a web version or by mobile phone. It is nice to upload an invoice in 3 to 5 minutes. Often OCR scanner works if the format is fine.

Cons

I am not 100% sure how our accounting is working with Circula and how the integration flows to the accounting tool. Sometimes it takes a bit of time that my invoices are fully approved and I receive my payout. In general, a unified invoice format would help all parties to proceed faster.

Review Source

AB

Alexander B.  
Technician  
Security and Investigations  
Used the software for: 1-2 years

### "Fast and good"

October 5, 2023

4.0

Pros

Easy to use, can be operated from anywhere, clear and comprehensible

Cons

There's not much to complain about. It would be nice if you could select existing PDF files in the mobile app as receipts.

Review Source

AN

Andreas N.  
Senior Immobilienmakler  
Real Estate  
Used the software for: 1-2 years

### "Helpful program"

February 14, 2023

5.0

I like working with circula - all good.

Pros

Easy handling, I do not have to keep the receipts - great!

Cons

I really cannot say anything bad about the product. It's really all good.

Review Source

VR

Verified Reviewer  
Accounting Manager  
Banking  
Used the software for: 6-12 months

### "An amazing tool I would like to recommend"

May 13, 2019

5.0

I integrated with Circula a paperless process for the reimbursements for employees. During the implementation the Circula employees were very patient and answered every question I had.

Pros

I like the Circula employees most about the software: The customer service of Circula replies very fast and in a very friendly and professional way. The Circula Team is very open if we suggest product improvements or if we have special requests.

Cons

There is no API with our accounting system and with our personnel system. We work with Excel export and imports.

Review Source

Response from Circula

October 7, 2019

Hi there, Thank you for your feedback. We offer a DATEV import which is used by majority of the companies. Write to us and let us know what accounting systems that is in use so we can build a connection if it doesn't already exist. If you have any questions or facing any issues our support team is more than happy to answer them for you!

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