# 123 Sheets Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is 123 Sheets the right Sales Tax solution for you? Explore 220 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/185126/123-Sheets/reviews

---

123 Sheets

4.7 (220)

[View alternatives](https://www.capterra.com/p/185126/123-Sheets/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of 123 Sheets

Ease of use

4.6

Customer Service

4.4

## Pros and Cons in Reviews

Av S

Marketing ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“This is one of the few software products that I renew every year without a thought because it saves me so much time, and with the receipt confirmations and reauthentication every few months, I trust it with my data.“

November 7, 2025

DD

Dennis D

DirectorProfessional Training & Coaching, Self-employedUsed the software for: More than 2 years.

“two things i do not like are mentioned above - tick box needs to flash to remind you to tick it and allow any named excel VATFile to be upload“

September 19, 2025

Av S

Marketing ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“It gives you quick links to spreadsheet templates and filing returns takes about 5 minutes.“

November 7, 2025

JC

John L C

DirectorComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years.

“Never has their service let us down in an way.“

December 18, 2025

MR

Mohammed R

DirectorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months.

“The setup is simple, and it works smoothly with Excel, so you don’t need to be a tax expert.“

May 21, 2025

DD

Dennis D

DirectorProfessional Training & Coaching, Self-employedUsed the software for: More than 2 years.

“would not accept a vat file for some reason because I had renamed it“

September 19, 2025

MR

Mohammed R

DirectorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months.

“sheets makes filing MTD VAT super easy.“

May 21, 2025

TA

Teresa A

Secretary and DirectorAutomotive, 2 - 10 employeesUsed the software for: More than 2 years.

“The price goes up every year. When it said on the news that everyone not using digital tax has to change by the deadline this month, I was worried about wether I was already using sufficient digital software with 123 sheets. “

June 7, 2023

## Showing most helpful reviews

Showing 1-25 of 220 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Av S.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Value Product for Filing Tax returns"

November 7, 2025

5.0

I've found using this online software extremely easy. It gives you quick links to spreadsheet templates and filing returns takes about 5 minutes. This is one of the few software products that I renew every year without a thought because it saves me so much time, and with the receipt confirmations and reauthentication every few months, I trust it with my data.

Pros

Its quick and easy integration with the HMRC website makes filing VAT returns extremely quick and easy.

Cons

Nothing to dislike at all about 123 Sheets. I've been using the product for years and there has never been a glitch.

Alternatives considered

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing 123 Sheets

Seemed simpler and cheaper for my tax filing needs, which are quite basic.

Review Source

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: 1-2 years

### "123 Sheets is an excellent choice for filing UK VAT return"

December 6, 2025

5.0

Overall my experience with 123 Sheets has been positive. The website is easy to navigate and the VAT submission process is literally 4 steps. Can't get much simpler than that.

Pros

The thing I like best is the simplicity of the service for filing UK VAT. I download a spreadsheet template fill it in with my company info and then upload and submit. Quick and easy

Cons

It was difficult to find out about the company as the UK Gov has a long list of recommended providers for filing VAT. I suppose they could create a spreadsheet directly in the web portal, which would save sometime in submission. But if you're a company with lot's of sales to report the current external spreadsheet method probably makes the most sense.

Review Source

MR

Mike R.  
Director  
Construction  
Used the software for: 1-2 years

### "Average online returns company"

November 27, 2024

2.0

not very helpful with their support team

Pros

cost and the first one that came up when i searched

Cons

The return excel sheet download has stopped working, support has not helped, I have fillet managed to do a return after going back through my downloads, finding a blank excel sheet from 123 sheets and filling that in to make the return send

Review Source

DD

Dennis D.  
Director  
Professional Training & Coaching  
Used the software for: 2+ years

### "dds review"

September 19, 2025

4.0

Generally very good and simple to use. two things i do not like are mentioned above - tick box needs to flash to remind you to tick it and allow any named excel VATFile to be upload

Pros

You need something easy to use and easy to remember how to use as it is only used once every 3 months. 123 sheets does that.

Cons

would not accept a vat file for some reason because I had renamed it Tick Box to submit needs to be bigger and flashing as I have forgotten to tick it before and got into trouble with HMRC

Review Source

JLC

John L C.  
Director  
Computer & Network Security  
Used the software for: 2+ years

### "Insight Training Glasgow - 123Sheets Review"

December 18, 2025

5.0

Been using it for years now and satisfied with the service. Never has their service let us down in an way.

Pros

No worries, a simple straight forward process. Initially concerned in that were HMRC and 123Sheets going to be linked properly.

Cons

Nothing really pops to mind. Wish it wasn't a paid service but fully appreciate the why's and what for's creating the service requirement.

Review Source

AS

Andrew S.  
Bookeeper  
Import and Export  
Used the software for: 2+ years

### "123 sheets VAT"

October 20, 2025

5.0

Tidy, easy.

Pros

No nonsense solution to the difficulty of submitting VAT returns with older bookkeeping systems.....

Cons

Nothing at all.

Review Source

Robert E.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "Quick, easy, integrated and efficient"

December 2, 2025

5.0

10/10 experience. Quick, easy, integrated and efficient, with good resources to help and guide you along the way

Pros

Quick and easy to use, and really simple UI and UX. Made the whole (daunting) process a breeze, thanksfully

Cons

There was nothing I didnt like, everything worked well and smoothly. I wouldnt change anything either as it works well and has good integrations which make for a smoothe and seamless integration.

Review Source

RC

Roger C.  
admin  
Recreational Facilities and Services  
Used the software for: 2+ years

### "great product and service"

June 12, 2025

5.0

used it for several years, makes filing very easy and cost effective. just renew it each year . very happy

Pros

simple to use, once you know the routine. Its not complicated, but there are a couple of things to learn .

Cons

nothing, we have used the software for a few years now and have had no problems, email support is excellent

Review Source

RT

Rick T.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Very Satisfied"

December 1, 2024

5.0

Have been using for the last 4 years I find the website and submission information very simple to use making it easy to submit my VAT return

Pros

The provision of a bespoke Excel document for uploading VAT return details.

Cons

I have no issues with anything associated with submitting my VAT return using 123 Sheets

Review Source

MS

Mark S.  
Managing Director  
Publishing  
Used the software for: 1-2 years

### "Simple and efficient"

July 2, 2025

5.0

Pros

Simple and efficient, perfect for small companies trying to navigate the digital requirements of HMRC

Cons

No real issues with the system, nicely designed and easy to use with clear instructions. Highly recommended.

Review Source

PJ

Paul J.  
Piping Technical Authority  
Oil & Energy  
Used the software for: 2+ years

### "Simplicity and convenience."

July 23, 2024

5.0

Really simple and intuitive which makes use quite straightforward and user friendly.

Pros

Very familiar feel by the use of Excel which is simple and universal.

Cons

No real cons as this was a direct substitute for existing methods I used.

Review Source

JC

John C.  
owner  
Farming  
Used the software for: 1-2 years

### "Easy To Use System"

June 23, 2024

5.0

I have always been happy with the system and the help and support given

Pros

Very easy to use , nothing too complicated for the user

Cons

I like all the features on the 123 system

Review Source

JC

Joan C.  
Director  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "MTD and providers of this service!"

February 22, 2024

4.0

I am not a high profile user therefore time spent providing me with appropriate assistance must not be important to 123sheet

Pros

Fairly easy to upload data to 123 although because I only use it once a year, plain English instruction would be appreciated

Cons

Unable to get support from 123sheet when there is a delay in uploading the data, they were unable to provide assistance and referred me to HMRC, when they are supposed to be the link to enable upload of the tax return: Very unhelpful!

Review Source

SM

Siobhan M.  
Director  
Construction  
Used the software for: 2+ years

### "Simple and effective software"

May 6, 2023

5.0

I've been using 123 Sheets for four years, and during that time I've never had any problems. I had a query regarding something to do with HMRC and they got back to me by e-mail very quickly and helped me sort it out. No complaints whatsoever!

Pros

123 Sheets is incredibly easy to use, just download the blank form, complete it from your calculations, upload it and the VAT return is done!

Cons

I haven't had any problems during all the time I've been using 123 Sheets.

Review Source

RM

Robert M.  
Owner  
Commercial Real Estate  
Used the software for: 1-2 years

### "Why must HMRC make it so bureaucratic"

March 7, 2024

4.0

Frustrating, but that was HMRC's fault not yours'

Pros

Easy to use once HMRC let me into my mum's VAT account!

Cons

It took me five hours and three helpdesk queries to get access to my mum's VAT to report her annual VAT return.

Review Source

LM

Lynda M.  
FC  
Building Materials  
Used the software for: 2+ years

### "Easy to use bolt on to accounts software"

May 4, 2023

4.0

Have been using this for a few years, recommended by our accountant. Easy to use once you get the hang of it. Annual fee to renew

Pros

Easy to use bolt on to accounts software, can upload the vat return with the click of a button

Cons

I normally select the wrong version of software of have the upload sheet in the wrong format

Review Source

FF

Frances F.  
Director and Company Secretary  
Writing and Editing  
Used the software for: 1-2 years

### "Easy to use option"

May 3, 2023

5.0

When I heard that I had to use a new system for filing VAT I was really quite worried about what electronic filing would entail but 123-sheets has made it painless (apart from having to pay - HMRC's fault, not 123-Sheets' !)

Pros

The simplicity of use is crucial to me - I run a one-person company and don't have time to mess about. 123- sheets is quick

Cons

Can't think of anything - (apart from being told I need to add more words before submitting this form!!!)

Review Source

SH

Simon H.  
Partner  
Hospitality  
Used the software for: 2+ years

### "Review of 123 sheets."

May 25, 2024

5.0

Pros

Because it provides the required functionality.

Cons

Having to use an interface between myself and HMRC.

Review Source

RO

Robert O.  
Director  
Restaurants  
Used the software for: 2+ years

### "Filing Returns"

June 5, 2023

5.0

Pros

Product is easy to use and support is on hand if needed

Cons

Since using product have experienced no Issues

Review Source

IM

Ian M.  
Director  
Construction  
Used the software for: 2+ years

### "VAT RETURNS"

May 14, 2024

5.0

Pros

Very easy to use, with no issues. The layout is very user friendly.

Cons

There are no issues that I have come across so far.

Review Source

MC

Margaret C.  
Bookkeeper  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Showmobiles Services"

February 23, 2021

3.0

Pros

Once we had worked out how to set it up it functioned well.

Cons

The main problem I have is that we are a small business and submit VAT quarterly so I then have to try and remember what I did 3 months ago. The video help is quite good but I always struggle with the first stage. Maybe somewhere mention that you have to enter the figures on the mtd-spreadsheet first and then choose the file to upload. I always start by clicking chose a file thinking I need to choose my own spreadsheet and then struggle. I get there in the end.

Reason for choosing 123 Sheets

Our accountant recommended it.

Review Source

sB

sue B.  
company secretary  
Construction  
Used the software for: 2+ years

### "GREAT SYSTEM"

February 12, 2024

5.0

My overall experience has been great and system has always worked well and good value for money to help me stay digital with my tax

Pros

I like how easy the system is to use to upload and submit my VAT returns

Cons

I have no cons with 123 sheets as I have had no problems

Review Source

SC

Stan C.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Does what it says."

January 26, 2023

4.0

It's a legal requirement otherwise I'd post data direct to HMRC for free if able.

Pros

Easy to use. Nothing complicated. Just a case of copying data to your spreadsheet and uploading.

Cons

Paying for having to use a program that takes as much time as posting it for free to HMRC

Reason for choosing 123 Sheets

Cheapest at the time with special offer. Price has gone up so not as attractive. Might shop around to see if somewhere else is cheaper.

Review Source

BR

Bodun R.  
Director  
Pharmaceuticals  
Used the software for: 2+ years

### "Simple and easy to use"

February 4, 2024

5.0

Found it very convenient and simple to use

Pros

The fact that with all the changes to how to file taxes - 123 helps to keep it simple and straightforward

Cons

nothing - all satisfactory for use and never an issue

Review Source

RB

Richard B.  
Proprietor  
Hospitality  
Used the software for: 1-2 years

### "Good Software"

October 5, 2023

5.0

Good software for submitting VAT returns digitally

Pros

Ease of use for submitting VAT returns digitally

Cons

Wish it were cheaper still, but still represents value for money

Review Source

Similar Products

Featured

## Related categories

[Sales Tax](https://www.capterra.com/sales-tax-software/)