# Reputation Studio Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Reputation Studio Software - reviews, pricing plans, popular comparisons to other Review Management products and more. Source: https://www.capterra.com/p/185141/Reputation-Studio/reviews --- # Reputation Studio Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Reputation Studio ## What is Reputation Studio? Reputation Studio is a review management solution that centralizes monitoring, responding to, and analyzing customer reviews across platforms through a single Salesforce Service Cloud login. It integrates with sites like Amazon, Google, and Yelp to streamline processes. The platform offers customizable templates for consistent responses, approval workflows to maintain brand voice, and prioritization features based on sentiment analysis. Real-time alerts notify users of reviews matching specific criteria, while AI-powered analytics provide insights into customer sentiment beyond star ratings. With different report types, users can track agent productivity, response times, and other KPIs. As a native Salesforce application, it ensures data security and seamless information flow, turning feedback into actionable business intelligence. ## What is Reputation Studio used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $499 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Reputation Studio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.1440.io/&name=Reputation Studio) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Reputation Studio 4.8 (4) VS. [5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting Price $499 Per Feature, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.9 (1,201) Value For Money 4.8 (4) Value For Money 4.8 (832) Customer Service 5.0 (4) Customer Service 5.0 (837) ## Reputation Studio alternatives [4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing [4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/) Starting price $119.00 Per User, Per Month [4.6 (41)](https://www.capterra.com/p/239159/GatherUp/reviews/) Starting price $99.00 Per User, Per Month [4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Review Monitoring 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Review Notification 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Notifies a business when a review is left Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Reputation Studio 47 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. Communicate using direct chat or messages within the system Leave comments and notes on documents for others to view Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Integration with third-party CRM systems Encourage your customers to promote your company by providing materials, tools, and reward programs Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Track and monitor a specific set of keywords Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. Observe and track the demand, usage, progress or quality of a system, product, or user Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Manage and support multiple locations Identify, track, and respond to negative feedback A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Features 5.0 (4) 5.0 Based on 4 reviews ## Pricing Value for money 4.8 (4) Basic $499.00 Per Feature,Per Month Value for money 4.8 (4) 4.8 Based on 4 reviews ## Integrations [ OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[ Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[ Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[ Yotpo](https://www.capterra.com/p/144389/Yotpo/)[ Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/)[ SmartCustomer](https://www.capterra.com/p/184152/Sitejabber-Business-Suite/)[ Bazaarvoice](https://www.capterra.com/p/128657/Bazaarvoice-Connections/)[ PowerReviews](https://www.capterra.com/p/168700/PowerReviews/) ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SC Susan C. Senior Business Analyst Information Technology and Services ### "Easy to use and great support/ onboarding with vendor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2022 We have been able to pull in reviews from multiple platforms and answer from within Salesforce service cloud. The implementation team at 1440 are great people. Great support and any issues we encountered during the implementation/onboarding phase were dealt with very quickly. They were always super helpful and provided excellent support throughout every stage. They are also quick to respond and offer great post go live support. Excellent service! Pros Ease of use and customizable. Great feedback from our users and teams. Intuitive and as the Review object layouts./fields can be customizable, it has made the process super easy and efficient for our teams to respond to reviews and reduced average handling times. We use this within Salesforce Service cloud and the layout of the Reviews object/ Reputation Studio is much more user friendly than standard Salesforce case layouts. Cons Would be good to see history for google play reviews that have been updated (but this may already be on the roadmap) however 1440 have provided workarounds for Google Play reviews. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2022 Hi Susan, Thank you for the great review. We are very excited about our continued partnership. Thank you, Christian@1440.io JA Jason A. Consumer Relations Director Health, Wellness and Fitness ### "Reviews and Q&A Engagement Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2021 I have been very pleased with the tool, as well as the partnership with Rep Studio overall. Reviews monitoring and engagement is an area we will only continue to grow in globally and Rep Studio has proven to be the right solution to deliver our ambitions. Pros The integration with our SFDC tool allows our agents to move seamlessly through consumer contacts without losing sight of following the appropriate compliance guidelines. Reputation Studio has also proven to be flexible in being able to meet our needs with a very attentive support service. Cons At times, Salesforce can load a bit slow, which is where Reputation Studio lives. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 4, 2021 Hi Jason, Thank you for the great review and we appreciate your partnership. Thank you, Christian@1440.io NM Naem M. Data & Programs Assistant Marketing and Advertising ### "Naem's Review of Reputation Studio" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 19, 2021 Pros The ease of use is what sticks out the most. Rep Studio integrated really well with our current setup in Salesforce. Reputation Studio has allowed for a quicker, and more personal connection with our consumers. Cons There aren't many things to complain about aside from a few hiccups we usually experience after deploying updates in Salesforce. These are few and far between, and usually caught and resolved in a short period of time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2021 Hi Naem, Thank you for the review and we appreciate your feedback. I would love to connect with you to learn more about how we can improve the Ease of Use and Overall Quality of Reputation Studio. Thank you, Christian@1440.io JR Jake R. SF Admin Telecommunications ### "Great tool, fantastic value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2021 Reputation Studio (1440) has been awesome to work with. They actually listen when you have a new idea. Love working with this team! Pros Honestly the support as our needs have evolved has been critical to our success. Great team! Cons Any time there have been shortcomings or things to address, the team has been quick to build solutions. No complaints or critiques Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2021 Hi Jake, We truly appreciate our partnership with you and your team. We are excited about the new features we are pioneering together. We know they Salesforce Service Cloud team even more efficient and ensure your customers love you even more. Thank you, Christian@1440.io Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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