---
title: "ConexED Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ConexED Software - reviews, pricing plans, popular comparisons to other K-12 products and more."
source_url: "https://www.capterra.com/p/185157/ConexEd/"
page_type: "product"
language: "en"
---

# 

 ConexED Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ConexED

## What is ConexED?

ConexED is a unified student services platform that fosters connection and student success. We can help you scale your student services for virtual, in-person, and blended environments across the entire campus. Using ConexED to empower your student services with unified appointment scheduling, communication tools, case management, and more provides an improved experience for students and staff, and a big-picture view for leadership.

## What is ConexED used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Meeting](https://www.capterra.com/meeting-software/)[Student Engagement Platform](https://www.capterra.com/student-engagement-platform-software/)

Overall rating

Based on 96 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

1%

Starting price

$0.01

Per Year

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ConexED?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.conexed.com/?cc=1&name=ConexED)

## ConexED Overview

Updated August 2026

AI summary

ConexED is a cloud-based platform for organizations of all sizes seeking to manage student engagement, online meetings, and learning workflows. Covering appointment scheduling, video conferencing, attendance tracking, and gradebook features, it supports both K-12 and higher education needs. Notable options include customizable branding, API access, and blended learning tools, with deployment across web and mobile devices.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ConexED

4.6 (96)

VS.

[### Canvas](https://www.capterra.com/p/127214/CANVAS/)

[4.6 (4,333)](https://www.capterra.com/p/127214/CANVAS/reviews/)

Starting Price

$0.01

Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (96)

Ease Of Use

4.4 (4,328)

Value For Money

4.5 (71)

Value For Money

4.5 (2,513)

Customer Service

4.6 (76)

Customer Service

4.3 (2,705)

## ConexED alternatives

[Moodle](https://www.capterra.com/p/80691/Moodle/)

[4.3 (3,387)](https://www.capterra.com/p/80691/Moodle/reviews/)

Starting price

$130.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/80691/Moodle/)

[Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/)

[4.2 (442)](https://www.capterra.com/p/141222/Blackboard-Collaborate/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/141222/Blackboard-Collaborate/)

[Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)

[4.1 (537)](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/reviews/)

Starting price

$9500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)

[Brightspace](https://www.capterra.com/p/122854/Brightspace/)

[4.2 (236)](https://www.capterra.com/p/122854/Brightspace/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/122854/Brightspace/)

[View all alternatives](https://www.capterra.com/p/185157/ConexEd/alternatives/)

## FAQs about ConexED

Overview

### What problems does ConexED solve?

ConexED solves fragmented student-service workflows by combining advising appointments, online chat, document sharing, virtual meetings, and queue management in one place. It reduces manual scheduling, missed connections, and reporting overhead for college advisors, counselors, administrators, and student support teams while improving remote access for students.

Answer based on 42 reviews

Overview

### Which roles and teams benefit most from ConexED?

ConexED is most used by students, counselors, and student services teams that need streamlined academic support and communication. Students use it to book appointments, join virtual meetings, and access help quickly, while advisors, coordinators, and education staff manage caseloads, deliver remote support, and track service interactions efficiently.

Answer based on 96 reviews

Overview

### What company size and industries is ConexED built for?

ConexED is built for small education-focused organizations, with 61% of reviewers from small businesses and Education Management leading at 32%. Designed specifically for higher education, it also serves Enterprise teams at 28%, plus Higher Education organizations at 18% and E-Learning providers at 16%.

Answer based on 96 reviews

Features and Usability

### What are the key features of ConexED?

ConexED includes core CRM capabilities plus scheduling tools such as appointment scheduling, calendar sync, availability management, and automated reminders. Differentiating features include video conferencing with screen sharing, live chat, a virtual lobby, customizable intake forms, and SSO. Common administrative features include reporting/analytics and student management for higher education workflows.

Answer based on 42 reviews

Limitations

### Does ConexED have bugs or technical issues?

ConexED works reliably for many day-to-day meetings, but technical issues still come up often enough to matter. Students and advising teams mention stable sessions and useful features, while others report glitches, slow page updates, audio or file-sharing problems, fuzzy downloads, and occasional refresh or timeout issues.

Answer based on 27 reviews

Integrations

### Which third-party tools and platforms does ConexED integrate with?

ConexED integrates with Zoom Meetings, Zoom Workplace, Box, Ellucian, Google Docs, Kaltura Video Platform, and Microsoft 365. It connects communication and collaboration tools with document, student information, and video platforms for scheduling, content sharing, and virtual sessions.

Answer based on 5 reviews

Getting Started and Support

### What training and onboarding options does ConexED offer?

ConexED provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation serves as written reference material, and videos offer self-paced viewing.

Answer based on 7 reviews

Getting Started and Support

### What customer support options does ConexED offer, and how do users rate the experience?

ConexED offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as accessible, fast, and willing to listen, especially during setup and product changes. Some reviewers mention a learning curve, occasional glitches, and difficulty reaching customer service or getting certain settings adjusted quickly.

Answer based on 25 reviews

Features and Usability

### How well does ConexED handle meeting and appointment scheduling?

ConexED supports online, phone, and in-person appointment scheduling in one place, which many students and advisors find convenient. It helps with calendar syncing, virtual waiting rooms, and intake forms, though some staff report a learning curve, limited schedule views, cancellation friction, and occasional sync or confirmation issues.

Answer based on 32 reviews

## Features

AI summary

Based on 1,314 K-12 reviews

Capterra reviewers say these are the K-12 features buyers value most:

-   **Attendance Tracking** (**49%** of reviewers rated this feature as critical)
-   **Reporting & Statistics** (**41%**)
-   **Class Scheduling** (**39%**)

ConexED supports all three top-priority features: **Attendance Tracking**, **Reporting & Statistics**, and **Class Scheduling**. Together, these capabilities help schools record student participation accurately, review performance and operational data more clearly, and manage class timetables efficiently, allowing teams to stay organized and make better day-to-day decisions.

Attendance Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

Reporting & Statistics

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Student Information/Records

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration

Mobile Access

4.4 (28)

57.14% of 28 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

File Sharing

4.6 (24)

62.50% of 24 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Online Booking

4.6 (21)

66.67% of 21 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

ConexED 139 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Admissions Management: Handle the registration and admission process for existing and new students
- Agenda Management: Access event or meeting agenda online
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Assignment Management: Assign issues and tasks based on availability or required skills
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Breakout Rooms: Sub-room created within virtual meeting/class
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Chat/Messaging: Communicate using direct chat or messages within the system
- Class Scheduling: Schedule in-person or online classes
- Client Database: Electronic storage of stakeholder contact information
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Hand Raising: Participants can alert the host if they have a question when they are muted
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- Financial Aid Management: Manage information and/or provide updates regarding student financial aid
- For Higher Education: Software designed for higher education organizations
- For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools.
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- HD Audio/Video: High-definition audio and/or video capabilities
- Host Controls: Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.
- Information Hub: A centralized repository of all information that might be useful to students
- Interactive Learning: Students are encouraged to interact with technology-enabled study materials during the course of learning
- Interactive Whiteboard: Virtual whiteboards allow instructors to share information with students in real-time
- K-12: Software designed for kindergarten through 12th grade schools
- Learning Management: Organize and track educational activities
- Live Chat: Ability to chat online in real time
- LMS Integration (LTI): Integration with LMS system
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Lock Meetings: Password-protect and/or stop new participants from joining online meetings
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Meeting Notes: Create and share notes/annotations taken during meetings
- Meeting Preparation Tools: Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Location: Manage and support multiple locations
- On-Demand Recording: Record the audio of phone conversations for quality assurance purposes
- On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience
- Online Booking: Book meetings and appointments through a website or digital platform
- Orientation Workflow Management: Create orientation programs for new employees or students
- Parent Portal: Portal for parents to see and update childrens' info, track progress & more
- Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement
- Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
- Presentation Tools: Share and present designs
- Private Chat: Send messages to selected individual(s) from the entire audience
- Progress Reports: Document and report the progress of ongoing projects
- Raise Hand: Notify presenter that attendee wishes to speak
- Real Time Editing: Preview and make real-time changes in the web content
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recording: Record live video calls to play later
- Records Management: Ability to record, store, update, and retrieve information
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Screen Sharing: Digitally share screen view with others
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Session Recording: Record active support and chat sessions for auditing and training
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SMS Messaging: Send messages via SMS
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Student Group Management: Curate interest-based student communities, promote their creation, and encourage student participation
- Student Information/Records: Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration
- Student Management: Database of students to track personal information of individuals and families
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Two Way Audio & Video: Presenter can see and hear participants and vice versa.
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- User Profiles: Profiles of users providing basic information
- Video Call Recording: Record and playback video calls
- Video Conferencing: Connect with meeting participants remotely over video
- Video Layouts/Views: Select how video calls/meetings are shown on a screen (e.g. tiled, spotlight, sidebar)
- Video Management: Store and manage online video content
- Video Streaming: Allows users to view videos without downloading media files
- Video Support: Supports various video file formats
- Website Integration: Seamlessly integrates with 3rd party websites
- Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (96)

4.4

Based on 96 reviews

## Pricing

Value for money

4.5 (71)

Basic

$0.01

Per Year

Value for money

4.5 (71)

4.5

Based on 71 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Box](https://www.capterra.com/p/148766/Box/)[

Ellucian](https://www.capterra.com/p/135932/Ellucian/)[

Kaltura Video Platform](https://www.capterra.com/p/121484/Kaltura-Video-Platform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (76)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (76)

4.6

Based on 76 reviews

## User reviews

Overall rating

4.6

Based on 96 reviews

Filter by rating

5(67)

4(24)

3(4)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AF

Anastasia F.

Counselor

Higher Education

### "Please do not torture your employees with this TERRIBLE system"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

August 22, 2025

I abhor ConexEd and so does every single one of my colleages at City College of San Francisco with whom I've spoken about it. For me, there is literally nothing positive about this appointment system. It is complicated, ugly, disorganized, and takes so much extra time and takes control away from counselors.

Pros

We were led to believe it was an advantage to be able to schedule various appointment lengths for students (for example, 20 or 25 minutes instead of 30 or 60 only). I guess this is good except that it causes a ton of chaos. I don't think there's actually anything I liked about CONEXED.

Cons

There are soooo many things I dislike: 1) ugly, disorganized, difficult to read screen that makes it a challenge for me to see and understand my appointments for the day. 2) No counselor control over appointment start times--students can book them starting at 9:20, for example, rather than on the hour, half hour or quarter hour. 3) No counselor control over appointment blocks--I can end up with up to 17 half hour appointments in a day because I can't relegate a certain number of half hour vs 1 hour appointments. 4) Being chided by the system with a punitive message telling me the appointment has already ended when it hasn't and I'm trying to put in reason codes and check the student out. 5) The font size on the day at a glance is tiny and I still can't see all my appointments in one glance at the screen. 6) The student information is scattered all over a bunch of different tabs/areas, so rather than seeing name, ID, phone, email, DOB, etc. all in one place, I have to constantly click around and waste time to find the information. 7) Despite my setting not to receive emails about appointments, they come through anyway, constantly cluttering up my in-box. 8) It requires a super long learning curve and still isn't user-friendly.

Switched from

[Ellucian](https://www.capterra.com/p/135932/Ellucian/)

We used SARS before, which wasn't perfect, but which I prefer 100% over ConexEd. We were forced to by our administration. I deeply regret it and feel hoodwinked.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Alan B.

Regional Director

E-Learning

### "Customizable but sometimes bulky virtual classroom software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 6, 2022

When Covid first hit and everyone was forced to switch to virtual platforms, the software was very unstable which was understandable due to the drastic increase in users. This led us to go with another temporary option to ensure we could provide a service to our clients. We knew that we would eventually go back to ConexED as it had more functionality for what we needed. We are glad to have came back and our sessions are better than ever.

Pros

A lot of communication and interaction features that fit a wide variety of needs.

Cons

Bulky interface compared to other common virtual classroom software.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

More functionality that allowed us to emulate more of our in-center service through a digital platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Janis J.

Student worker

Education Management

### "Useful software for schools"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

December 22, 2021

Overall it is pretty easy for college students to navigate.

Pros

I like the different features and functionality that this software provides. The appointment feature is very useful to have and it works out for different college department during the transition to online learning. I also like the personal card features which allows us to reach others when they are available.

Cons

This software often have multiple glitches -- hoping that it could be fixed. Moreover, it is not easy to contact the customer service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

LaNiece M.

STUDENT

Education Management

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2021

Pros

The software makes it easier to communicate with each other and exchange forms in an educational environment.

Cons

As of right now I have no complaints on the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Amaya S.

Research Assistant

Research

### "good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 23, 2021

Very good to communicate with colleagues

Pros

Easy to use, and I can easily communicate with other faculty and students

Cons

Sometimes difficult to navigate during the first use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Melita K.

Student

E-Learning

### "Great for Meeting with Counselors"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

September 22, 2021

Pros

The ability to schedule meetings and the ease of file sharing during meetings.

Cons

Not showing schedule dates more than two weeks in advance.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YH

Yesenia H.

Front Desk Receptionist

Education Management

### "ConexED is the best "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 21, 2021

I really enjoy using ConexED, I still use it today but since we did a switch to penji. I only use it for customer service chatting with students and its very helpful to have something reliable such as ConexED.

Pros

The features are great. Instant chat available, calendar events, scheduling appointments was easy to use.

Cons

There would like a glitch when clicking on a section and I had to click on it twice to get to the actual page.

Switched from

[Penji](https://www.capterra.com/p/201800/Penji/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Shannon B.

Student

Graphic Design

### "Gets the job done"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

September 21, 2021

I used it very occasionally, for scheduling meetings with a counselor

Pros

The utility, good for people who have lots of meetings they need to schedule and making sure they are not overlapping

Cons

Kinda confusing? When I went to schedule an appointment the first time I did it wrong and had to start over

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

Jennifer T.

Student

Education Management

### "Good software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2021

Pros

Very usable, easy to access. Laptop version is easy to navigate.

Cons

Video conferencing should be applicable in mobile as well, maybe there should be an app.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OD

Olivia D.

Electrician

Electrical/Electronic Manufacturing

### "A Great Website "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 21, 2021

I’ve set out educational plans and career choices!! It’s fantastic!!

Pros

I love screenshare and the ability to see who I’m speaking with. I use this a lot for meetings and it is fairly easy to use. It almost never has any bugs, and those go away fairly quickly!!

Cons

I feel like the outline could be a little easier. When I first started using it, it was a little confusing. That’s all!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/185157/ConexEd/reviews/)

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