# Page 5 | Taxprep Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Taxprep the right Bookkeeper solution for you? Explore 215 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/185193/Taxprep/reviews

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Taxprep

4.6 (215)

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Last updated February 25th, 2026

# Page 5 - Reviews of Taxprep

## Showing most helpful reviews

Showing 101-125 of 215 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CB

Claude B.  
Partner  
Accounting  
Used the software for: 2+ years

### "Overall quite positive"

March 16, 2021

4.0

Satisfied after decades of use

Pros

It covers all situations I encounter in my practice. Planning options work well

Cons

Scenarios could be more friendly user. Software not easy for a beginner in income tax

Review Source

dB

david B.  
proprietor  
Accounting  
Used the software for: 2+ years

### "THE GOLD STANDARD"

November 6, 2019

5.0

Pros

Functionality and intuitive. Easy to cross teach to students. The 5 year comparative schedules are an excellent review tool

Cons

too many updates in some years but this is often government driven

Review Source

aG

allan G.  
president  
Accounting  
Used the software for: 2+ years

### "review"

January 9, 2020

4.0

time saving

Pros

connectivity of all the various programs and time saving

Cons

overall result not that transparent when data entering and not being able to see results for the person and members

Review Source

BD

Blair D.  
President  
Accounting  
Used the software for: 2+ years

### "TaxPrep software"

January 14, 2020

5.0

Pros

Familiarity, ease of use, convenience, support

Cons

I found the cost a little high for a single practitioner, but chose it over the others because of familiarity with the product.

Review Source

JW

Jim W.  
Chartered Professional Accountant  
Accounting  
Used the software for: 2+ years

### "Taxprep a fantastic series of programs"

January 14, 2020

5.0

Taxprep is a great program. Whenever I encounter a problem Taxprep support solves it quickly.

Pros

I like everything about the product. It does everything.

Cons

Cost. Very expensive for a very small business.

Review Source

PD

Pierre D.  
Président - Propriétaire  
Accounting  
Used the software for: 2+ years

### "Il serait hors de question que je travaille dans mon domaine sans l'aide de ces logiciels "

March 23, 2021

5.0

Nous utilisons ces logiciels depuis plus de 20 ans et avant cela Informatrix 2000. Pour le traitement des impôts c'est indispensable

Pros

Taxprep Connect est un outil fabuleux qui permet un gain de temps important. La fonction Planification apporte une aide précieuse. La possibilité de joindre les documents preuves est un atout important.

Cons

Certains messages diagnostiques portent à confusion. Taxprep Connect peut aussi causer des doublons dans la saisie de données.

Reason for choosing Taxprep

Nous sommes allé avec la suite de ce que nous utilisions (Informatrix 2000) et qui nous a été offert par CCH

Review Source

PM

PAUL M.  
PRESIDENT  
Accounting  
Used the software for: 2+ years

### "Taxprep!!! YES"

January 9, 2020

5.0

Pros

Very easy to use. Very dependable. The diagnostics are extremely helpful

Cons

Being in a small office it is very expensive. There are 3 people in the office using the software.

Review Source

JD

Joe D.  
Owner  
Accounting  
Used the software for: 2+ years

### "classic mode"

January 21, 2020

3.0

Pros

i am unable to click on the submit button for the survey at the bottom without writing some details in this box.

Cons

I don't like that the classic vs is no longer available

Review Source

DS

Dan S.  
Partner  
Accounting  
Used the software for: 2+ years

### "total satisfaction"

November 8, 2019

4.0

Using it since the late 80's and totally satisfied

Pros

ease of use and transferring of data. #1 in the industry and always used it

Cons

T2 and T1 sometimes have different yes no answers

Review Source

JG

Jeanette G.  
President  
Accounting  
Used the software for: 2+ years

### "Software review"

January 16, 2020

5.0

Pros

Ability to down load and the diagnostics are helpful.

Cons

Some diagnostics can not be cleared when it relates to a province that the corporation does not operate in.

Review Source

DA

Dave A.  
Partner  
Accounting  
Used the software for: 1-2 years

### "TaxPrep"

January 9, 2020

4.0

Customer service re: billing/contract getting correct package for level of users is an awful experience.

Pros

Functionality and continual updates. Underlying client database is powerful.

Cons

Change of the current release to a more web based presentation -- old desktop form view was superior

Review Source

PA

Paresh A.  
Tax Manager  
Real Estate  
Used the software for: 2+ years

### "User Friendly"

January 20, 2020

5.0

Good products and very sophisticated one.

Pros

User friendly software. and is good to use.

Cons

No comments to mention. Need customer services to improve furthet

Reason for choosing Taxprep

User friendly

Review Source

DM

DAN M.  
PRESIDENT  
Accounting  
Used the software for: 2+ years

### "LONG TIME USER OF TAXPREP."

January 14, 2020

5.0

NO PROBLEMS AT ALL. VERY EASY TO USE AND GOOD DIAGNOSTICS.

Pros

EASE OF DATA ENTRY. ALSO THE DIAGNOSTICS ARE VERY HELPFUL.

Cons

THE COST IS QUITE HIGH FOR A SMALL USER AS MYSELF.

Review Source

SH

SUSANNE H.  
proprietor  
Accounting  
Used the software for: 2+ years

### "Taxprep"

March 25, 2021

5.0

Excellent

Pros

familiarity year over year; great support

Cons

Cost for a small practitioner especially when you need the Quebec T1 module and you only do 3 returns.

Review Source

CG

Cathy G.  
Office Manager  
Accounting  
Used the software for: 2+ years

### "Taxprep Review"

January 9, 2020

3.0

Pros

Once it is set up, it is easy to use. Very fast response time and easy to read on screen.

Cons

Setup is always a challenge with the new versions each year.

Review Source

LR

LORNE R.  
Practitioner  
Accounting  
Used the software for: 2+ years

### "Taxprep review"

January 9, 2020

5.0

I have no problems with Taxprep

Pros

Ease of navigation and use of various options such as templates

Cons

Cost. That is the only issue but I understand quality costs

Review Source

JZ

Jiamin Z.  
Partner  
Accounting  
Used the software for: 2+ years

### "Very smart and reliable tax software "

November 6, 2019

4.0

Pros

It is easy to understand how Taxprep works. It is the most reliable tax software in Canada as Taxprep reflects properly the tax rate and tax rule applicable to each client, as long as the client's data is entered correctly at the beginning in the ID section. The diagnostics are helpful as well. We can also find more instructions by clicking F1 directly wherever we need more information.

Cons

Sometimes an override is required, or a diagnostic / reminder is missing, for certain tax situation.

Review Source

SC

Suzanne C.  
Office Manager  
Accounting  
Used the software for: 2+ years

### "Great accounting software"

November 8, 2019

4.0

Pros

It is user friendly. I like that it's all available in one program.

Cons

Sometimes it doesn't catch some benefits. Could be a calculation error.

Review Source

AM

Amit M.  
accountant  
Accounting  
Used the software for: 2+ years

### "Decent Software - Horrible Pricing"

January 9, 2020

5.0

Pros

The software works and carried year over year well.

Cons

The pricing is gouging. Compared to other products available, it's quite a bit more.

Review Source

WW

Winston W.  
Director of tax  
Automotive  
Used the software for: 2+ years

### "User friendliness"

January 9, 2020

4.0

Pros

Like the 'expand' features which allow me to see where the numbers/calculations came from. It will be helpful to highlight the fields that came from other schedules distinctly from those that require input.

Cons

It requires a certain level of expertise about the forms and schedules work and how the inputs drive the calculations. It would be more user friendly for example to provide a screen and questionnarie regarding dividends and depending on how the boxes are checked, flow the data to schedule 3 & 7 accordingly

Review Source

AB

Audrey B.  
President  
Accounting  
Used the software for: 2+ years

### "Taxprep"

May 9, 2019

5.0

Ease of use and in depth information available

Pros

Best tax software out there. Been using since 1981

Cons

There is really nothing I dislike about it.

Review Source

AG

Arnold G.  
CPA  
Accounting  
Used the software for: 2+ years

### "Must have software for Accountants etc."

January 15, 2020

5.0

Pros

Ease of use User friendly Good support Easy to make changes and comparison

Cons

Program is a bit expensive but worth the cost

Reason for choosing Taxprep

See above

Review Source

DF

Dominic F.  
sole proprietor  
Accounting  
Used the software for: 2+ years

### "taxprep review"

January 14, 2020

5.0

Pros

Familiar with the product, reliable, timely updates

Cons

cost, if using on local machines - unable to copy profiles to other computers

Review Source

EW

Eric W.  
Partner  
Accounting  
Used the software for: 2+ years

### "Long time user"

November 12, 2019

5.0

Helps us keep on top of tax changes

Pros

Frequent updates and ease of use make it good

Cons

Poor customer service because it is hard to reach them

Review Source

DJ

Doug J.  
Owner  
Accounting  
Used the software for: 2+ years

### "Review "

January 9, 2020

4.0

Tax planning Esttae planning

Pros

Comfort level Customer service Easing to update

Cons

Changes to 2019 Multiple upgrades Waiting on hold

Review Source

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