# Mercury Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Mercury Software - reviews, pricing plans, popular comparisons to other Claims Processing products and more. Source: https://www.capterra.com/p/185213/Mercury-Policy-Claims-Administration-System --- # Mercury Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Mercury ## What is Mercury? Web Based Modular end to end P&C Policy and Claims Administration System. Designed from the ground up for P&C Insurance lines. Modular systems allows implementation of end-to-end solution or integration into or with existing 3rd party modules as needed. Full API allows bi-directional communication with the core system and various modules. Full customization is available utilizing the INCLUDED web based drag and drop screen designer and the forms/report designers. ## What is Mercury used for? [Claims Processing](https://www.capterra.com/claims-processing-software/)[P&C Insurance](https://www.capterra.com/p-c-insurance-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mercury?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.quicksilversystems.com&name=Mercury) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mercury 5.0 (2) VS. [4.7 (283)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/) Starting Price Contact vendor Starting Price $70 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.7 (283) Value For Money 5.0 (2) Value For Money 4.7 (239) Customer Service 5.0 (2) Customer Service 4.9 (277) ## Mercury alternatives [3.7 (74)](https://www.capterra.com/p/102928/EZLynx/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 62% of reviewers rated it above 4 stars [4.2 (141)](https://www.capterra.com/p/70671/Applied-Epic/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars Highest Rated [4.9 (79)](https://www.capterra.com/p/166909/A1-Tracker/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (14)](https://www.capterra.com/p/59633/FileHandler/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Mercury Overview ### What company size and specific industries is Mercury built for? Mercury is designed for property and casualty insurance carriers, managing general agents, and third-party administrators. It fits organizations in the insurance sector that need a full featured policy and claims administration system, with flexible licensing, hosting, and pricing options for different operational sizes and needs. Features and Usability ### What are the key features of Mercury? Mercury offers core capabilities like API, digital signature, document imaging, EDI, and insurance management. It also includes billing and invoicing, claims management, claims tracking, policy management, underwriting management, and customer or broker portals for handling documents, forms, quotes, and compliance tasks. Getting Started and Support ### What training and onboarding options does Mercury offer? Mercury provides in person training and documentation to help teams get started. In person sessions support direct instruction and guided setup, while documentation gives written reference material for self-paced review, feature lookup, and step-by-step guidance as needed. Getting Started and Support ### What customer support options does Mercury offer? Mercury provides email/help desk support, a knowledge base, phone support, and chat. User feedback on support experience is not available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers Broker/Agent Portal Online portal for brokers/agents to add, edit, update or access required information Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Claims Adjuster Management Manage insurance and claims adjuster agents Claims Management Process of submitting and following up on claims with insurance companies Mercury 22 features Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Online portal for brokers/agents to add, edit, update or access required information Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Manage insurance and claims adjuster agents Process of submitting and following up on claims with insurance companies Process of tracking new and submitted claims and the status of submitted claims Tracking, calculating, and paying commissions and earnings to employees Track and manage adherence to policies for any service, product, process, or supplier Store and organize information about customers and previous interactions A website or login for customers to access information Electronic signing method that validates the authenticity and integrity of a digital document Convert paper files into digital images Store, manage, and track all electronic documents in a centralized location Transfer of data from one computer system to another A paperless claim form that is electronically shared Store, manage and track all forms in a centralized location Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Automate workflows and trigger campaigns based on customer actions Create, manage, and track policies and procedures within an organization Generate quotes or estimates for customers Manage the review process to determine financial risk on a loan or application Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BH Beth H. Claims Supervisor Automotive ### "Claims System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2019 The team with Mercury Policy and Claims Administration System has been amazing in helping to integrate into the claims system the things we would like to have and be able to utilize. Pros Working with the team at Mercury to build this claims system has been a great experience thus far. Cons We have not yet had an opportunity to use the system as it is still in the process of being built. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 12, 2019 Beth we are looking forward to moving your claims module into production soon. Your experience in claims has been valuable in the creation of the claims management dashboard and First Notice of Loss process. We appreciate you as a valued client and partner and the excellent review! JK Jeff K. President Insurance ### "Great functionality for the future of my Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 10, 2019 Overall I like that the Mercury team has not only a long background in programming but specifically in Insurance. It is so much easier to explain your needs to a developer that has a working knowledge of insurance and has programmed for other Insurance Companies. We didn't have to reinvent the wheel to get our functionality and now we are really enjoying tailoring this software to our exact needs! Pros We use the system for rating, quick quotes, billing, claims and reporting. The system is set up to flow easily with the way a Company operates. The system modules are "rights" based so you can assign functions and jobs to people who need it but keep other employees away from functions they don't deal with. The easy visual fields step by step completion without the need for intensive training. There are many other features that we use including daily and month end reporting, Quick Books general ledger, auditing/monitoring claims personnel and agents. Cons There are always options and functionality that you want to tailor to your specific line of business. This is where the Mercury team really listens to my needs. They are currently working on a couple of different added functions for me. The understand my needs and have not failed to produce what we envisioned on time and within budget! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2019 Thank you for the feedback Jeff. Creating great software not only takes time and effort but good communication between vendor and insurance company / end users. Your team has been excellent in providing us with exactly what we need in a timely manner. It has been a team effort and a great partnership in matching our technology with your insurance experience and insight. We value the relationship for sure. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.