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Pros
We do most of our work remotely so we find its collaboration capabilities to complete and share our projects safely very useful.
Docsie is an excellent tool for building your knowledge base, and the best thing is that it is quite affordable. I would encourage everyone to give it a try at least once.
Their platform is really easy to use, and they have awesome customer service whenever I need help.
Docsie.io is cutting edge in the field of documentation and the people at Docsie are always coming up with innovative and helpful updates which improve their platform in many ways.
Cons
There is nothing about this Docsie that I hate, however it might be enhanced with features such as a 24/7 chat service to assist users.
I can't think of anything, maybe if there was an offline version.
There is no 2way authentication and dashboard features.
I didn't came across anything that bothered me. I will update if any.
Showing Most Helpful
Showing 22 of 22 reviews
"Simple and easy to use"
Overall: We found that Docsie has most of the capabilities we need, and it also offers a helpful, responsive support team, which is hard to find elsewhere.
Pros: We use Docsie for our technical documentation to work on various projects and stories within our engineer team.
Cons: Nothing. The software is simply amazing. Consider their trial version before making a decision.
"Great Service with Greater Support Engineers"
Pros: Flexible, easy to use and capable of handling any documentation or migration project small or large
Cons: Nothing that I can think of at this time. The software is flexible, powerful and easy to learn and access.
"Good tool for easy technical Documentation."
Overall: Documentation of technical products Just got easier and useful.
Pros: 1. Markdown support is really exhaustive and well built. 2. Export to various useful formats. 3. Easy navigation too and fro the editor with tools.
Cons: I didn't came across anything that bothered me. I will update if any.
Vendor Response
"Docsie was good for our team colaborated projects."
Overall: Highly flexible platform which allows us to collaborate on creating and managing project documentation which we can secure with a JWT token. Also it allows you to set roles for different users and it has a lot of other useful functionality.
Pros: We do most of our work remotely so we find its collaboration capabilities to complete and share our projects safely very useful.
Cons: There is a little learning curb at first but after getting use to the features Docsie did lives up to our expectations.
"Docsie.io is an extraordinary platform!"
Pros: Docsie.io is cutting edge in the field of documentation and the people at Docsie are always coming up with innovative and helpful updates which improve their platform in many ways! Their platform is really easy to use, and they have awesome customer service whenever I need help!
Cons: I wish I found out about Docsie.io sooner!
"A good tool for saving time and money"
Pros: Docsie is very intuitive, it's easy enough for the whole team to grasp quickly. My team uses it as the main documentation management platform now. Multi-language support is a plus.
Cons: The free trial only allowed public repository, we had to setup something just for the trial.
"A Good Documentation Software"
Pros: I like the ease of sharing documents and different export options, and they make it really easy to write in different languages.
Cons: I can't think of anything, maybe if there was an offline version?
"user interface is easy to use in terms of maintaining documentation and saving data"
Pros: Good Looking User interface, like the idea of shelves and books and articles
Cons: a docsie app would be better to use on mobile
"robust and reliable"
Pros: Manage Documentation for multiple sites Edit site documentation as you would a word document
Cons: There is no 2way authentication and dashboard features.
Vendor Response
"Here is a blog + book shelf + screen recorder"
Overall: Not business problems. I am a writer on Telugu Wikipedia. (Telugu is a South Indian language, termed as The Italian of the East, since the words in both the languages end with vowels.) I did not try yet, but I find this useful for me.
Pros: The concepts of Shelves and Books. While blogs and other services like drop box do not provide it.
Cons: It does not have local languages of India.
"Docsie is the best way to manage your documents."
Pros: One of the features I think is great is the integration with other platforms like Slack.
Cons: Docsie is great but maybe add more integrations.
"Amazing documentation platform! "
Overall: Docsie is an excellent tool for building your knowledge base, and the best thing is that it is quite affordable. I would encourage everyone to give it a try at least once. The markdown and DocX importing function was really beneficial for us. When I was getting started the Docsie team also assisted me in the migration of the documentation onto Docsie.
Pros: I've been a Docsie customer for sometime now. The platform continuously involves and improves. It enables the creation of extremely rich information through the use of its knowledge base platform, which includes a powerful search engine.
Cons: There is nothing about this Docsie that I hate, however it might be enhanced with features such as a 24/7 chat service to assist users. Otherwise its really amazing.
"awesome product"
Pros: It’s so easy to use and understand for everyone.
Cons: Missing apps for mobile or desktop.
Vendor Response
"My documentation was simplified"
Overall: It simplified my documentation process.
Pros: This is a super easy tool to write any documentation. I liked the design, it's clean. The interface is professional and onboarding is simple.
Cons: I think it'd help more if there's a grammar correction available. Like grammarly.
"Software comes in handy"
Pros: I liked that I could use it to network and help manage my projects.
Cons: I do not know any cons at the moment, so far my experience has been great.
"Startup plan"
Pros: We did the lowest free plan but found it very useful. Recommend.
Cons: Unfortunately, we didn't use all the features so hard to say what we did not like.
"Extra features"
Overall: Ya i am happy with it
Pros: I can access all my links at one place for reading purpose
Cons: I need option to edit my files and write text in word and ppt format
"Very easy to maintain documentation repository "
Pros: Easy to use, easy to implement software,
Cons: Will be evaluating other trials as well
"Great Product"
Overall: Good Experience - would recommend
Pros: Easy to use, proficient, great product, appealing UI
Cons: I have not negative comments to add at this time.
"Excellent work"
Overall: The remote users
Pros: I found very useful, this software and their tools
Cons: Easy to use, its really practical, the way it operates
"Great!!"
Pros: Able to manage multiple versions of the docs.
Cons: I have not come across any cons so far.
"User friendly and time saver"
Pros: Docsie helped me to reduce repetitive work required to create and maintain multiple versioned files.
Cons: It is Missing mobile applications , which will make it more perfect