# Docsie Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Docsie the right Knowledge Management solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/185219/Docsie/reviews --- Docsie 4.7 (22) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Docsie Ease of use 4.7 Customer Service 4.6 ## Showing most helpful reviews Showing 1-22 of 22 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Paul S. Software Engineer Financial Services Used the software for: 6-12 months ### "Simple and easy to use" August 15, 2021 5.0 We found that Docsie has most of the capabilities we need, and it also offers a helpful, responsive support team, which is hard to find elsewhere. Pros We use Docsie for our technical documentation to work on various projects and stories within our engineer team. Cons Nothing. The software is simply amazing. Consider their trial version before making a decision. Review Source SS Sandeep S. Software engg Computer & Network Security Used the software for: Less than 6 months ### "Amazing documentation platform! " August 12, 2021 5.0 Docsie is an excellent tool for building your knowledge base, and the best thing is that it is quite affordable. I would encourage everyone to give it a try at least once. The markdown and DocX importing function was really beneficial for us. When I was getting started the Docsie team also assisted me in the migration of the documentation onto Docsie. Pros I've been a Docsie customer for sometime now. The platform continuously involves and improves. It enables the creation of extremely rich information through the use of its knowledge base platform, which includes a powerful search engine. Cons There is nothing about this Docsie that I hate, however it might be enhanced with features such as a 24/7 chat service to assist users. Otherwise its really amazing. Review Source AYUSH V. Intern Computer Software Used the software for: 6-12 months ### "Good tool for easy technical Documentation." September 4, 2019 4.0 Documentation of technical products Just got easier and useful. Pros 1\. Markdown support is really exhaustive and well built. 2. Export to various useful formats. 3. Easy navigation too and fro the editor with tools. Cons I didn't came across anything that bothered me. I will update if any. Review Source Response from Docsie September 6, 2019 Thank you for your review Ayush! :) We are continuously working to improve our product and take feedback very seriously. If possible please let us know how we can improve our product in order to increase the likelihood of you recommending us. VR Verified Reviewer Project Manager Telecommunications Used the software for: 6-12 months ### "Docsie was good for our team colaborated projects." August 15, 2021 5.0 Highly flexible platform which allows us to collaborate on creating and managing project documentation which we can secure with a JWT token. Also it allows you to set roles for different users and it has a lot of other useful functionality. Pros We do most of our work remotely so we find its collaboration capabilities to complete and share our projects safely very useful. Cons There is a little learning curb at first but after getting use to the features Docsie did lives up to our expectations. Review Source OS Oren S. Account Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Great Service with Greater Support Engineers" August 12, 2022 5.0 Pros Flexible, easy to use and capable of handling any documentation or migration project small or large Cons Nothing that I can think of at this time. The software is flexible, powerful and easy to learn and access. Review Source N. J. S. Author Publishing Used the software for: 2+ years ### "Docsie.io is an extraordinary platform!" September 1, 2019 5.0 Pros Docsie.io is cutting edge in the field of documentation and the people at Docsie are always coming up with innovative and helpful updates which improve their platform in many ways! Their platform is really easy to use, and they have awesome customer service whenever I need help! Cons I wish I found out about Docsie.io sooner! Review Source Meng Xi G. Quality Assurance Analyst Management Consulting Used the software for: 6-12 months ### "A good tool for saving time and money" September 19, 2019 5.0 Pros Docsie is very intuitive, it's easy enough for the whole team to grasp quickly. My team uses it as the main documentation management platform now. Multi-language support is a plus. Cons The free trial only allowed public repository, we had to setup something just for the trial. Review Source VR Verified Reviewer Researcher Computer Software Used the software for: 6-12 months ### "A Good Documentation Software" February 27, 2020 5.0 Pros I like the ease of sharing documents and different export options, and they make it really easy to write in different languages. Cons I can't think of anything, maybe if there was an offline version? Review Source VR Verified Reviewer junior associate consulanat Computer Networking Used the software for: Less than 6 months ### "user interface is easy to use in terms of maintaining documentation and saving data" December 20, 2019 5.0 Pros Good Looking User interface, like the idea of shelves and books and articles Cons a docsie app would be better to use on mobile Review Source VR Verified Reviewer Realtor Real Estate Used the software for: I used a free trial ### "Startup plan" July 20, 2021 5.0 Pros We did the lowest free plan but found it very useful. Recommend. Cons Unfortunately, we didn't use all the features so hard to say what we did not like. Review Source MK Maria K. Digital Artist Design Used the software for: 6-12 months ### "Docsie is the best way to manage your documents." February 26, 2020 5.0 Pros One of the features I think is great is the integration with other platforms like Slack. Cons Docsie is great but maybe add more integrations. Review Source SKS Sathish Kumar S. Mobile Developer Hospital & Health Care Used the software for: I used a free trial ### "robust and reliable" October 11, 2019 4.0 Pros Manage Documentation for multiple sites Edit site documentation as you would a word document Cons There is no 2way authentication and dashboard features. Review Source Response from Docsie October 16, 2019 Hello Sathish, Thank you very much for your review and feedback. We are working on adding those features, they should be added by end of the year. Please let me know what issues you experienced with our support so we can work on improving it. Regards. Phil from docsie. VSJ Veera Sasidhar J. Software Consultant Information Technology and Services Used the software for: I used a free trial ### "Here is a blog + book shelf + screen recorder" December 11, 2019 4.0 Not business problems. I am a writer on Telugu Wikipedia. (Telugu is a South Indian language, termed as The Italian of the East, since the words in both the languages end with vowels.) I did not try yet, but I find this useful for me. Pros The concepts of Shelves and Books. While blogs and other services like drop box do not provide it. Cons It does not have local languages of India. Review Source TS Tarak S. Senior research engineer Information Technology and Services Used the software for: I used a free trial ### "My documentation was simplified" September 9, 2019 5.0 It simplified my documentation process. Pros This is a super easy tool to write any documentation. I liked the design, it's clean. The interface is professional and onboarding is simple. Cons I think it'd help more if there's a grammar correction available. Like grammarly. Review Source VR Verified Reviewer QA Consultant Financial Services Used the software for: I used a free trial ### "User friendly and time saver" September 20, 2019 5.0 Pros Docsie helped me to reduce repetitive work required to create and maintain multiple versioned files. Cons It is Missing mobile applications , which will make it more perfect Review Source SC Santiago C. CEO Consumer Services Used the software for: Less than 6 months ### "awesome product" September 3, 2019 5.0 Pros It’s so easy to use and understand for everyone. Cons Missing apps for mobile or desktop. Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Review Source Response from Docsie September 6, 2019 Thank you for your feedback Santiago. We are going to prioritize creation of desktop and mobile apps based on your feedback let us know if there are any other features that you would like us to add. We take your feedback very seriously and are happy to improve our product based on it. SV Soma V. VLSI - POWER INTEGRITY ENGINEER Nanotechnology Used the software for: Less than 6 months ### "Extra features" December 10, 2019 4.0 Ya i am happy with it Pros I can access all my links at one place for reading purpose Cons I need option to edit my files and write text in word and ppt format Review Source LB Lashawn B. College student Computer Software Used the software for: I used a free trial ### "Software comes in handy" September 28, 2019 5.0 Pros I liked that I could use it to network and help manage my projects. Cons I do not know any cons at the moment, so far my experience has been great. Review Source SK Serge K. Senior Business Analyst Computer Software Used the software for: Less than 6 months ### "Very easy to maintain documentation repository " July 3, 2019 5.0 Pros Easy to use, easy to implement software, Cons Will be evaluating other trials as well Review Source zM zilda M. Senior Consultant Capital Markets Used the software for: I used a free trial ### "Great Product" September 20, 2019 4.0 Good Experience - would recommend Pros Easy to use, proficient, great product, appealing UI Cons I have not negative comments to add at this time. Review Source HB Hugo B. Design manager Design Used the software for: I used a free trial ### "Excellent work" September 3, 2019 5.0 The remote users Pros I found very useful, this software and their tools Cons Easy to use, its really practical, the way it operates Review Source pK priscilla K. Software Consultant Capital Markets Used the software for: I used a free trial ### "Great!!" September 20, 2019 4.0 Pros Able to manage multiple versions of the docs. Cons I have not come across any cons so far. 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