# Zoom Player Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zoom Player the right Video Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/185243/Zoom-Player/reviews

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Zoom Player

4.5 (19)

[View alternatives](https://www.capterra.com/p/185243/Zoom-Player/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Zoom Player

Ease of use

4.5

Customer Service

4.3

## Showing most helpful reviews

Showing 1-19 of 19 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Revanth S.  
Application engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent Media Player for both Professional and Personal Use"

February 10, 2022

5.0

My experience was good, it ran smooth without any issue, I didn't saw any bugs in software, I was able to play any formats of Videos. So it did saved my time to download formats online.

Pros

ZOOM Media Player is quite easy to use and understand, it has sufficient amount of features that any advanced media player need to have, Which makes it an good choice. It's free for personal use and also very good choice for professional use. You no need to have High Specs PC to run it. So I'll suggest I think it is a good choice on the Go.

Cons

I haven't come across any sort of issues, while using.

Switched from

[JW Player](https://www.capterra.com/p/154911/JW-Player/)[Evia Player](https://www.capterra.com/p/197686/Evia-Player/)

I got more features and Video format support from Zoom player.

Review Source

John Ovie J.  
Administrative Assistant  
Education Management  
Used the software for: 2+ years

### "An All Round Video Functional Player. "

June 13, 2019

4.0

As a biochemist, I organized a documentary on bacterial infections using this App. It was projected on a screen, but the zoom feature came in handy. Imagine zooming a bacterium on a screen, it was a sight to behold. My supervisors were highly impressed by the video presentation.

Pros

A great media player App with full functional support on most video file extension. I enjoy the recent zoom update, when I double tap on the screen, it zooms 1.5x immediately unlike before and one can zoom up to 4x the screen resolution. Also the subtitle feature is dope. I can download subtitles directly on the go while watching a video.

Cons

Scanning of folders with no option to select should be corrected in the next update. The too much Ads should be reduced too. Also the user interface should be changed to the former. The new UI is kinda cumbersome to freely operate on.

Review Source

Response from Inmatrix Media Solutions

July 15, 2019

This is a review of our media player and home theater software "Zoom Player" and not our digital signage software "Zoom Commander".

yendouban S.  
freelancer  
Automotive  
Used the software for: 1-2 years

### "video management"

February 2, 2023

5.0

Pros

this software is more perfect for video management tools for more quality.

Cons

the software is avalaible everywhere and it limited to some areas

Review Source

MJC

Mary Jane C.  
Systems Analysis, AR, Documentation Filing  
Construction  
Used the software for: 2+ years

### "Works well, a great tools."

August 7, 2023

5.0

I've always been able seemlessly do my meetings & get everything done.

Pros

Clear picture, good communication, easy to use!

Cons

Nobody likes themselves on camera. Can't complain about the software.

Alternatives considered

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[Loom](https://www.capterra.com/p/191187/Loom/)

Reason for choosing Zoom Player

Easier & more versatile.

Review Source

VR

Verified Reviewer  
Freelancer  
Civic & Social Organization  
Used the software for: 1-2 years

### "Very simple audio and video player with very small size"

October 27, 2019

5.0

This software is all in one for audios and videos in simple and easy way.

Pros

I like it's small size and powerful features and it's icons.

Cons

I like least of this software is that it's maximizing and minimizing but picture and sound quality is good.

Reason for choosing Zoom Player

I choose it for easy working and it's size.

Review Source

Somtochukwu O.  
Faculty/Network administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Cool player"

April 4, 2019

4.0

Pros

I loved the fact that I could create playlists easily

Cons

Zoom player could do better on the skins, the skins ain't attractive to me

Review Source

Response from Inmatrix Media Solutions

July 15, 2019

This is a review for our media player software "Zoom Player", not the digital signage software "Zoom Commander".

Maksym K.  
Business Analyst  
Internet  
Used the software for: 1-2 years

### "Awesome video player for reasonable price"

March 18, 2021

4.0

Pros

Works great for video conferencing and presentations, the UI is incredibly simple and friendly, the quality of the video and audio is great. Moreover, the software is very update-friendly.

Cons

I don't remember any drawbacks, bugs or issues connected with this player.

Review Source

CP

Chandrakeerthan P.  
Student  
Higher Education  
Used the software for: 1-2 years

### "Best music player"

March 7, 2023

4.0

My overall experience with zoom player is awesome.

Pros

The most i liked about this software is that the user interface is very beginner friendly and easy to use and setup.Its very good for listening in both mobile and web versions.

Cons

I dont find any cons in this software as its better than any other softwares.

Review Source

YK

Yong K.  
Manager  
Financial Services  
Used the software for: 2+ years

### "A Review for Zoom Player"

January 15, 2023

5.0

Pros

The most valuable features of Zoom are voice and camera clarity.

Cons

Zoom Player has only 45 minutes free of charge.

Review Source

Elizabeth S.  
Stylist  
Apparel & Fashion  
Used the software for: 6-12 months

### "Works great"

July 22, 2019

5.0

I've had clear announcements and it has been easy to use. I've used it for several networking products.

Pros

I use this when I want to make an anouncement on my business page. I can communicate with a lot of people at the same time. And it can be replayed over and over. I havn't had any problems with it.

Cons

I have not had any problems with this software, I've always had clear announcements.

Review Source

Hamza E.  
devellopement logiciel  
Information Technology and Services  
Used the software for: 2+ years

### "mon experience avec zoom player"

March 12, 2023

5.0

trés belle experience pour la visualisation des médias et vidéos

Pros

zoom player est un logiciel simple facile dont on peut lire des vidéos avec une excellente qualité de meme pour la création des vidéos

Cons

je trouve pas d'incovenient majeur puisque je suis satisfait

Review Source

VR

Verified Reviewer  
Ad Operations Manager  
Internet  
Used the software for: Less than 6 months

### "Good lightweight player "

March 16, 2021

4.0

I use this player as a media player on my PC and tablet almost every day. Worth checking out.

Pros

Good player with a simple interface, supporting all the needed media formats. It's very easy to set up, use and update. Works perfectly on a computer or tablet.

Cons

I didn't have any significant issues or difficulties with this player.

Review Source

aM

arif M.  
Admin Assistant  
Automotive  
Used the software for: 6-12 months

### "The Best software"

May 25, 2020

4.0

Pros

I really like that software it’s really easy to use and friendly and all the features are super amazing

Cons

I think according to myself all well i really loved nothing less in this software

Review Source

MK

Marina K.  
design  
Arts and Crafts  
Used the software for: 1-2 years

### "Zoom Player "

May 4, 2019

5.0

Pros

There is almost everything that comes to your mind, and it has to do with the reproduction of multimedia formats. It's designed to be very easy to use, but it's quite flexible.

Cons

I have not noticed the deficiencies during the use Zoom Player

Review Source

Response from Inmatrix Media Solutions

July 15, 2019

This is a review of our media player and home theater software "Zoom Player" and not our digital signage software "Zoom Commander".

RM

Ricky M.  
Virtual Assistance  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Excellent customer service"

February 1, 2017

4.0

Zoom Player is a good option for DVD player software if you don't mind a bit of a steep learning curve. Though the software isn't the most intuitive on our lineup, it comes with an artillery of guides, tutorials, FAQs and forum help, and it is stocked full of features to maximize your viewing experience.

Pros

It supports a wide variety of video, audio, interactive and image formats.

Cons

It is not compatible with Mac OS X.

Review Source

Response from Inmatrix Media Solutions

July 15, 2019

This is a review of Zoom Player and not Zoom Commander.

MAS

Muhammad Ahmad S.  
Internal Audit and Credit Control  
Warehousing  
Used the software for: 1-2 years

### "Zoom Player Review (Muhammad Ahmad Shahid)"

July 12, 2021

5.0

Pros

It is very easy to manage and the interface is very friendly

Cons

limited files can be played on this player as it doesn't support most of the formats

Review Source

MN

Martha N.  
Film making trainer  
Entertainment  
Used the software for: Less than 6 months

### "Zoom player a professional media player"

January 16, 2023

4.0

Supports good multimedia content for windows PC

Pros

Easy to use and its an advanced and customized media player that plays and manages and protects the media, also has media definitions web browser plus which enabled to control zoom player from the web browser.

Cons

It is costful means requires money to get good features.

Review Source

Crystal M.  
Executive Assistant  
Restaurants  
Used the software for: Less than 6 months

### "Great features for digital presentations "

March 4, 2019

5.0

Pros

Multiple screen options, schedule editing, ability to manage numerous devices

Cons

Have not run into any issues using this program

Review Source

TW

Tazania W.  
Cna  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Good Product"

August 14, 2021

4.0

Pros

No viruses that would affect your device and 30 day trial

Cons

Nothing that I do not look it’s a pretty useful product

Review Source

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