# CoPilot AI Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CoPilot AI the right Lead Generation solution for you? Explore 120 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/185258/CoPilot-Prospecting-Dashboard/reviews

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CoPilot AI

4.5 (120)

[View alternatives](https://www.capterra.com/p/185258/CoPilot-Prospecting-Dashboard/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of CoPilot AI

Ease of use

4.5

Customer Service

4.7

## Pros and Cons in Reviews

Ahamed S

System EngineerHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months.

“CoPilot AI is a powerhouse for B2B lead generation, primarily because it turns the tedious grind of LinkedIn prospecting into a streamlined, "set-it-and-forget-it" system. While the price point is definitely an investment, the value is clearly reflected in the dedicated customer support and a "Smart Inbox" that effectively separates genuine interest from the noise.“

April 20, 2026

Ahamed S

System EngineerHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months.

“My experience suggests that if your LinkedIn profile isn't optimized or your messaging copy is weak, the tool will simply help you fail faster.“

April 20, 2026

Ahamed S

System EngineerHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months.

“It handles security well by mimicking human behavior to protect your account, and though you're still bound by LinkedIn's strict limits, the tool's ability to consistently fill your pipeline with qualified leads makes it a top-tier choice for teams focused on high-growth marketing campaigns.“

April 20, 2026

AT

Andrew T

Strategist.CEOComputer Software, 11 - 50 employeesUsed the software for: 6-12 months.

“The AI chatbot is of no help and keeps sending me through the same help process on repeat. “

May 22, 2026

Ahamed S

System EngineerHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months.

“The Bottom Line: It’s a "pro" tool. If you’re serious about LinkedIn as a primary revenue driver and want a safe, supported way to scale your outreach without it becoming a full-time job, it’s arguably the best in its class. But if you're just "testing the waters" with outbound sales, the price and learning curve might feel a bit heavy.“

April 20, 2026

DB

Dan B

CeoMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“Instead, they sent out bland, misaligned messaging that attracted mostly spam accounts, people looking for jobs, or connections totally unrelated to my business.“

April 14, 2025

JK

Justin K

Teacher and Technology CoachPrimary/Secondary Education, 51 - 200 employeesUsed the software for: 1-2 years.

“My overall experience has been positive because it is a flexible system that has easy tools pre-built into the system that allows for different modes of search and content creation.“

September 24, 2025

DB

Dan B

CeoMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“I was locked into a six-month minimum (plus the cost of Sales Navigator), and it yielded zero ROI. When I raised concerns, they gave me a couple more months of the same ineffective service as a “solution.”“

April 14, 2025

## Showing most helpful reviews

Showing 1-25 of 120 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Steven W.  
Senior Financial Associate  
Financial Services  
Used the software for: 6-12 months

### "CoPilot First Timer- Everything we needed and thensome."

August 27, 2021

5.0

CoPilot is helping us generate more leads and build a broader pipeline where we are able to foster interactions with a whole tool kit of features available on the platform. Our Account Strategist, \[SENSITIVE CONTENT\], has always gone above and beyond to meet our needs w/ training on the platform and is very responsive to our particular circumstances for our business helping us create a strong lead generation system from scratch, he is very much appreciated!

Pros

I love the dashboard, the scheduling of messages, being able to snooze communications w/ prospects and leads.

Cons

There are no cons about this software that we find. All is great!

Review Source

Response from CoPilot AI

December 29, 2023

Thank you so much for your fantastic feedback! We're delighted to hear that you're loving CoPilot AI's features like the dashboard, scheduling, and snooze options. It's also wonderful to know that CoPilot is helping you generate more leads and build a stronger pipeline. We truly appreciate your kind words about your Account Strategist. We're committed to providing excellent support and are thrilled to hear that they have gone above and beyond to assist you in creating a strong lead generation system. If you ever have more insights or need further assistance, please don't hesitate to reach out.

JK

Justin K.  
Teacher and Technology Coach  
Primary/Secondary Education  
Used the software for: 1-2 years

### "AI with a different point of view"

September 24, 2025

4.0

My overall experience has been positive because it is a flexible system that has easy tools pre-built into the system that allows for different modes of search and content creation.

Pros

I like the CoPilot offers an alternative format to AI that is different from many of the other AI tools available.

Cons

I don't like that sometimes results can be time consuming, and it doesn't always adjust to requests quickly especially when working with images and graphics.

Switched from

[Perplexity](https://www.capterra.com/p/10014721/Perplexity/)[Claude](https://www.capterra.com/p/10011218/Claude/)[Gemini](https://www.capterra.com/p/10020130/Gemini/)[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[Adobe Firefly](https://www.capterra.com/p/10012410/Adobe-Firefly/)

I was looking for a user-friendly tool that offered free image generation, and this fit the bill.

Review Source

Ahamed S.  
System Engineer  
Hospital & Health Care  
Used the software for: 6-12 months

### "The Premium Shortcut to Social Selling: High-Touch Automation with a Price to Match"

April 20, 2026

4.0

Overall, my experience with CoPilot AI has been that it is a highly effective, premium solution for teams that have already identified a clear target audience on LinkedIn. It is a tool that favors quality and safety over raw, unbridled volume. The standout "vibe" of the platform is that you aren't just buying software; you’re buying into a structured sales process. The onboarding and account management make it feel much more like a partnership than a standard SaaS subscription. If you are a high-ticket service provider where a single lead can be worth thousands, the ROI is usually immediate and obvious. However, it is not a "magic pill." My experience suggests that if your LinkedIn profile isn't optimized or your messaging copy is weak, the tool will simply help you fail faster. It’s also clearly designed for users who have the budget to sustain the high monthly cost plus the necessary LinkedIn Sales Navigator subscription. The Bottom Line: It’s a "pro" tool. If you’re serious about LinkedIn as a primary revenue driver and want a safe, supported way to scale your outreach without it becoming a full-time job, it’s arguably the best in its class. But if you're just "testing the waters" with outbound sales, the price and learning curve might feel a bit heavy.

Pros

CoPilot AI is a powerhouse for B2B lead generation, primarily because it turns the tedious grind of LinkedIn prospecting into a streamlined, "set-it-and-forget-it" system. While the price point is definitely an investment, the value is clearly reflected in the dedicated customer support and a "Smart Inbox" that effectively separates genuine interest from the noise. It handles security well by mimicking human behavior to protect your account, and though you're still bound by LinkedIn's strict limits, the tool's ability to consistently fill your pipeline with qualified leads makes it a top-tier choice for teams focused on high-growth marketing campaigns.

Cons

The biggest drawback is the high price point, which can feel steep for small businesses or solo founders, especially since you still have to pay for a LinkedIn Sales Navigator subscription on top of it to get the best results. There is also the constant, lingering anxiety regarding account safety; even with CoPilot’s safety triggers, any automation carries a risk of being flagged by LinkedIn’s ever-changing algorithms. Additionally, if your messaging isn't perfectly tuned, the automation can feel a bit "robotic" to prospects, and because you're limited by LinkedIn’s weekly connection caps, you can’t simply scale your volume to infinity—meaning you’re paying a premium for a tool that is ultimately restricted by a third-party platform's rules.

Review Source

AT

Andrew T.  
Strategist.CEO  
Computer Software  
Used the software for: 6-12 months

### "Very Disappointed"

May 22, 2026

1.0

Poor. Very frustrating. The platform seemed to have such promise but in the end I found it not to be worth either the effort of the cost.

Pros

Was excited when I first signed up but over a period of several months the platform proved ineffective.

Cons

I have been trying to cancel my subscription for over 2 weeks now. The cancellation button on management my subscription leads to the same page as if I wanted to update my subscription. The AI chatbot is of no help and keeps sending me through the same help process on repeat. I strongly recommend that everyone stay away from this platform as it is not honest.

Review Source

SH

Shane H.  
Founder & CEO  
Retail  
Used the software for: Less than 6 months

### "Voyageur Group Review"

August 18, 2021

5.0

I am very pleased so far.

Pros

The automation features. It is great to be able to customize my voice but have the sequencing automated. Love that! I love that once the automated software gets a response, I get to take over and manually communicate with prospects.

Cons

sometimes too much of a one-size fits all.

Alternatives considered

[Zopto](https://www.capterra.com/p/183046/Zopto/)

Reason for choosing CoPilot AI

The direct outreach from CoPilot. Was great to work with a real person instead of only having SAAS

Review Source

Response from CoPilot AI

December 29, 2023

Thank you for sharing your thoughts! We're thrilled to hear that you appreciate the automation features in CoPilot AI, particularly the ability to customize your voice while still enjoying automated sequencing. We understand your concern about a one-size-fits-all approach at times, and we're constantly working to offer more personalized solutions. Your feedback is valuable as it helps us improve. We're delighted to have you as part of the CoPilot AI community, and if you ever have more insights or questions in the future, please feel free to reach out.

TB

Tom B.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Dont use this service"

September 11, 2025

1.0

Terrible experience - wasted time and money

Pros

None nothing good Just promise after promise

Cons

No positive results Expected by month three 7-10 meetings booked

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing CoPilot AI

Have no clue Was sokd on ability but automation doesnt work

Review Source

DB

Dan B.  
Ceo  
Marketing and Advertising  
Used the software for: 6-12 months

### "Don’t use Growpilot | spend your money elsewhere"

April 14, 2025

1.0

Growpilot was supposed to be an answer to finding qualified leads in top funnel outreach on LinkedIn. What I got was the opposite. From the jump, it was clear they didn’t take the time to understand what I do. I work in a nuanced space—advertising, production, branding—and the language, tone, and context are everything. They never learned the vocabulary, never studied my competitors, never adapted to my field. Instead, they sent out bland, misaligned messaging that attracted mostly spam accounts, people looking for jobs, or connections totally unrelated to my business. Not a single qualified lead. To make matters worse, I cycled through four account managers in six months. Each one disappeared with no warning. One day I’d be sharing updates, decks, and writing—and the next, their email would bounce. It was constant backtracking, onboarding new people, re-explaining everything. And even when I did my part—religiously providing materials, status updates, insights from my end—it felt like I was just shouting into the void. No one internalized anything. The work felt lazy. Zero research. Zero learning. Zero strategy. And I was locked into a contract (plus theSales Navigator account) for six months that all in ran me around $10000. That’s money that I could’ve used it to actually grow my business elsewhere. I raised my concerns professionally and repeatedly. I gave them a chance to fix it—asked for either a refund or a real redo, where they actually put in the effort. They gave me two more months of the same ineffective work. All in, it was one of the most frustrating vendor experiences I’ve ever had. This service wasted my time, wasted my money, and left me worse off than when I started. I strongly recommend thinking twice before signing on. If your time and brand matter to you, look elsewhere.

Pros

The initial pitch was compelling, but beyond that not very much at all. It was a bad service.

Cons

The execution was a disaster. They never truly understood my business, didn’t learn the language or context of my industry (creative services, advertising, entertainment), and made no effort to adapt or improve. •The leads were extremely rare and when something finally came up on my calendar, it would be wildly unqualified—mostly spam accounts, job seekers, not B2B buyers. •I lost multiple account managers without warning. Emails just started bouncing one day. No continuity, no communication. •Despite me consistently sharing updates, decks, writing, and doing my part, they seemed to do no research, no competitor analysis, and offered no actual strategy or improvement. •I was locked into a six-month minimum (plus the cost of Sales Navigator), and it yielded zero ROI. •When I raised concerns, they gave me a couple more months of the same ineffective service as a “solution.”

Review Source

mC

maza C.  
Consulting  
Consumer Services  
Used the software for: 6-12 months

### "CO-PILOT AI"

June 5, 2025

4.0

Overall, Copilot AI has been a valuable tool for growing your network and reaching new leads on LinkedIn. It saves so much time which is super important if your a busy person like myself between working for a large company and having your own e-commerce business. You need all the tools to makes things go smoothly.

Pros

Copilot AI is a total game changer for LinkedIn hustling. It takes all the boring grunt work out of finding leads and hitting people up, so you can actually focus on having real convos and closing deals.

Cons

The learning curve can be a bit steep for new users, especially when setting up more advanced campaigns. Sometimes the integrations with LinkedIn can be a bit finicky due to platform changes.

Review Source

MR

Martin R.  
Director  
Computer Software  
Used the software for: 6-12 months

### "Shady Billing Practices and a Frustrating Experience"

May 26, 2025

1.0

I signed up for CopilotAI hoping it would streamline my outreach, but the platform turned out to be more of a headache than a help. But the worst part? They auto-renewed my subscription without any warning — no email reminder, no notification, nothing. When I contacted support about it, they flat-out refused to issue a refund, even though I hadn’t used the service during the new billing period. It feels dishonest and incredibly disappointing, especially for a company that markets itself as helping businesses grow. If you’re thinking about signing up, be very careful — and definitely read the fine print. I won’t be coming back. They refused to issue a refund.

Pros

I gained a lot of new connections, but unfortunately, most of them weren’t relevant or valuable to my business goals.

Cons

In reality, CopilotAI is basically a LinkedIn spam machine. Most of the messages it sent out got negative or no responses, and instead of helping me build relationships, I think it actually hurt my professional image. I ended up looking more like a spammer than a serious business contact — definitely not what I signed up for.

Review Source

MS

Melissa S.  
Supervisor  
Insurance  
Used the software for: Less than 6 months

### "Supervisor"

April 17, 2025

5.0

I have loved using this in my team meetings, one to ones and to summarize information to prepare for audits and for presentation. It makes my work so much easier.

Pros

It has been extremely helpful in our preparation for a state audit that we have coming up. Not only can it help to add spice and increased impact in writing, but also is able to organize the items underneath the proper heading that you assign. I had to do several staff interviews and it recorded these interviews. Then was able to allow me to put this into an improved formatting. Has saved me hours of work!

Cons

I needed someone to show me how to use for the first time, but after this it was honestly very easy to use.

Review Source

NT

NUICA T.  
account payable  
Accounting  
Used the software for: 2+ years

### "various answer options"

February 5, 2025

5.0

I learned many new expressions from this program

Pros

very useful, i use this application every day

Cons

various answer options, intuitive and helpful

Review Source

AR

Aj R.  
Executive Assistant to CEO  
Facilities Services  
Used the software for: Less than 6 months

### "Key Relationship building in a niche business "

July 24, 2023

5.0

Overall is experience is positive. I enjoy the automation of it and being able to track specific connections.

Pros

I like the user friendly interface. I was able to figure out the platform pretty quickly and easily. The onboarding process was seamless and our account Manager, Ollie, was really helpful and extremely informed on the process.

Cons

Sometimes the LinkedIn links don't work.

Review Source

Response from CoPilot AI

December 29, 2023

Thank you for sharing your experience with CoPilot AI! We're delighted to hear that you found our platform user-friendly and had a seamless onboarding process with the help of your account manager. We appreciate your feedback regarding the LinkedIn links, and we'll work diligently to address any issues. It's great to know that you're enjoying the automation and tracking capabilities. If you ever have more insights or questions, please feel free to reach out. Your input is valuable to us!

PK

Paul K.  
President  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Finally An Outreach Tool That Works"

August 25, 2021

5.0

My two contacts at CoPilot have been really great.\[SENSITIVE CONTENT\] was the original sales rep who helped me understand the potential. He was trustworthy, non-pushy, and really gave me confidence in my choice. My second contact is my direct support rep, A\[SENSITIVE CONTENT\],is patient, thoughtful, intelligent, and took the time to understand my needs, my goals, and the audience I'm trying to attract. He has really put a great deal of effort into ensuring my campaigns succeed.

Pros

I love the integration with LinkedIn Sales Navigator. I find it works well to identify people who would be a great contact for my business.

Cons

I think the only con is that it takes some testing to find the right message and the right audience. In the end, any outreach efforts require such due diligence.

Reason for choosing CoPilot AI

I did my homework and chose CoPilot because of my experience with \[SENSITIVE CONTENT\]. He made me trust the brand because I trusted him. And after working with \[SENSITIVE CONTENT\] I know I'm in good hands and made the right choice.

Review Source

TJ

Tom J.  
Vice President-Agency Development  
Financial Services  
Used the software for: 1-2 years

### "CoPilot Survey"

August 27, 2021

4.0

After my initial disappointment with the CoPilot Software, I am now very pleased with the excellent advice and support I receive from \[SENSITIVE CONTENT\]. FYI, I would highly encourage you to have \[SENSITIVE CONTENT\] work with higher level executives (who might be older or who lack excellent technical skills) because \[SENSITIVE CONTENT\] gets it. She has a dynamic personality and is not afraid to share her opinions but is also willing to listen to my ideas for my specific objectives and make changes where appropriate. \[SENSITIVE CONTENT\] is a keeper!

Pros

Ease of use once I received some excellent advise from my Co-Pilot contact \[SENSITIVE CONTENT\]

Cons

Disappointed with my initial training from a multitude of instructors until \[SENSITIVE CONTENT\] was assigned to me as my consultant.

Review Source

JD

John D.  
President  
Insurance  
Used the software for: 1-2 years

### "Best Investment in 25 Years"

August 11, 2021

5.0

We have expanded our business globally because of CoPilot.

Pros

I started my business 25 years ago. I never believed in Marketing. I always thought word of mouth would allow steady growth. I was wrong. \[SENSITIVE CONTENT\] introduced me to Copilot in July 2020. Since then our growth has been incredible. Because of CoPilot, we cannot keep up with the demand for our services. Copilot was the best investment I ever made for Risk Logic.

Cons

There is nothing I disliked about the software. I spent most of my free time at night responding to clients.

Review Source

TB

Todd B.  
CFP  
Financial Services  
Used the software for: 2+ years

### "Great resource"

August 31, 2021

5.0

Overall the experience has been great. My contact \[SENSITIVE CONTENT\] has been great to work with and is extremely quick to respond to my needs. He has definitely made an impact on the overall experience in a positive way.

Pros

Once you get setup, it's easy to use and basically on autopilot!

Cons

The website is just OK, but I really don't use it very much except to schedule out messages in advance.

Review Source

CD

Craig D.  
Owner  
Executive Office  
Used the software for: 2+ years

### "CoPilot AI Is Awesome!"

September 9, 2021

5.0

Top Notch!!! CoPilot is now a very critical component of our business.

Pros

Automated LinkedIn connection requests and messaging is fantastic. And the relatively new Nurture campaign feature solidified my decision to stay with CoPilot indefinitely!

Cons

lack of platform stability when upgrades/new releases are rolled out.

Review Source

MW

Michael W.  
Financial Advisor  
Financial Services  
Used the software for: 2+ years

### "\[SENSITIVE CONTENT\] Is the Best"

August 27, 2021

5.0

It's been great. \[SENSITIVE CONTENT\] does a great job helping me

Pros

This software is very user friendly. I enjoy it.

Cons

I'm unable to "schedule" outgoing messages for the same day.

Review Source

JL

Jon L.  
Financial Planner  
Financial Services  
Used the software for: 2+ years

### "Great Program!"

August 28, 2021

4.0

Overall, co-pilot has been a great addition for my business. Lol 8

Pros

Automated lead generations and prospecting

Cons

Interface could use and upgrade to easier use

Review Source

DG

Darren G.  
Managing Partner  
Financial Services  
Used the software for: 1-2 years

### "CoPilot - Great service and product"

August 11, 2021

5.0

I feel the people at CoPilot are awesome. They are diligent, smart and work for the customer.

Pros

Software works exactly as described - no issues, no problems.

Cons

The artificial intelligence portion of the software can tell me whether someone had a positive response to my solicitation or not. Not hugely useful.

Review Source

MM

Miguel M.  
Financial Advisor  
Financial Services  
Used the software for: 6-12 months

### "Copilot expirence"

August 17, 2021

4.0

Pleased overall with the technology it has allowed me to meet with prospective clients in markets I otherwise would not have or had trouble getting into. \[SENSITIVE CONTENT\] has been a tremendous help in constantly updating and reviewing what works and what dosent and is critical in why I enjoy and find value in this tech and great to have an automated part of your business that is beneficial overall in attaining new clients

Pros

automated features and templates make it easy to use after initial set up time and trial and error and get to talk with a rep to guide use of technology and offer help and ideas to improve use of tools

Cons

the initial setup time and lagg. Found myself spending a lot of hours initially setting up tools and messages from scratch and there is a lag from message recieved via linkedin and when copilot receives it

Review Source

SJ

Sam J.  
Managing Director  
Financial Services  
Used the software for: 1-2 years

### "Love it! "

August 26, 2021

5.0

I'm putting more meetings on my calendar with people I normally wouldn't make the time to seek out or follow up with.

Pros

It does the connection request work for me.

Cons

overall, it works well. any limitations are due to LinkedIn restrictions

Review Source

MG

Mai G.  
Marketing  
Information Technology and Services  
Used the software for: 1-2 years

### "Good tool for LinkedIn prospecting"

March 8, 2022

5.0

Pros

Easy to set up, great customer support.

Cons

I wish there's a way to link multiple LinkedIn accounts in the same organization so that we can avoid reaching out to the same people.

Review Source

BS

Bernd S.  
Financial Planner  
Financial Services  
Used the software for: 6-12 months

### "Fantastic!"

August 25, 2021

5.0

Excellent. Addison has been great help; very responsive and knowledgeable.

Pros

Ease of use, the dashboard gives a great overview.

Cons

It sometimes takes long to load the list when filtering. I don't seem to be able to download the notes when I download the contacts into Excel

Review Source

RB

Rachel B.  
Associate Financial Advisor  
Financial Services  
Used the software for: Less than 6 months

### "Rachel Bass Review of CoPilot AI"

August 27, 2021

5.0

I am very happy with my experience. My account strategist \[SENSITIVE CONTENT\] has been incredibly responsive to my questions and has a cheerful attitude and mind to problem solve when I have questions. My correspondence with \[SENSITIVE CONTENT\] and use of CoPilot has been very smooth and I would gladly recommend the product to a friend.

Pros

I love how CoPilot automates the LinkedIn prospecting process. The software uses my language for prospect outreach and automates the online relationship building. CoPilot has saved me time and energy and helps me be more productive in my work!

Cons

I wish the software didn't delete the "new message" icon on my LinkedIn inbox.

Reason for choosing CoPilot AI

n/a

Review Source

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