--- title: "UXReality Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about UXReality Software - reviews, pricing plans, popular comparisons to other User Experience (UX) products and more." source_url: "https://www.capterra.com/p/185295/UXReality/" page_type: "product" language: "en" --- # UXReality Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) UXReality ## What is UXReality? UXReality designed by CoolTool is different by recording real users behavior on mobile using a webcam, screen, and voice recordings with an opportunity to get feedback via survey at the same time, while competitors use only mouse movements to show the behavior and it is not so representative.The UXReality app is able to "understand" what users see via gaze and eye movements tracking and what feelings a person experiences each second of the interaction. ## What is UXReality used for? [User Experience (UX)](https://www.capterra.com/ux-software/)[User Testing](https://www.capterra.com/user-testing-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UXReality?[Manage this product listing](https://www.g2.com/products/uxreality/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UXReality 1.0 (1) VS. [4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) Starting Price $99 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 1.0 (1) Ease Of Use 4.6 (97) Value For Money 1.0 (1) Value For Money 4.4 (83) Customer Service 1.0 (1) Customer Service 4.7 (81) ## UXReality alternatives Highest Rated [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (53)](https://www.capterra.com/p/212877/accessiBe/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (10)](https://www.capterra.com/p/200860/Maze/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [RapidUsertests](https://www.capterra.com/p/241222/RapidUsertests/) [0.0](https://www.capterra.com/p/241222/RapidUsertests/#reviews) Starting price $139.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241222/RapidUsertests/) ## FAQs about UXReality Overview ### What company size and specific industries is UXReality built for? UXReality is designed for UX, product, and marketing teams at companies where mobile traffic has a major impact on business performance. It fits organizations of any size that depend on mobile users, especially businesses in digital commerce, media, and other mobile-focused sectors. Features and Usability ### What are the key features of UXReality? UXReality offers activity dashboard and activity tracking features for monitoring study work, plus screen activity recording, heatmaps, and performance testing for analyzing user behavior. It also includes unmoderated testing and usability testing, customizable questions, survey and poll management, reporting and statistics, and user research analysis. Getting Started and Support ### What training and onboarding options does UXReality offer? UXReality provides live online training sessions and documentation to help teams get started. Live online sessions support guided setup and instruction, while documentation offers written reference material for reviewing features and steps at any time. Getting Started and Support ### What customer support options does UXReality offer? UXReality provides Email/Help Desk, FAQ/Forum, 24/7 Live Rep, and Chat support. Support is presented through several direct and self-service channels, but there is no reviewer feedback available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 937 User Experience (UX) reviews According to Capterra reviewers, these are the User Experience (UX) features buyers prioritize most when evaluating a solution: - **Surveys & Feedback** (**48%** of reviewers rated this feature as critical) - **Prototype Creation** (**49%**) - **Data Visualization** (**45%**) UXReality focuses on other capabilities that reviewers also consider important, including **Usability Testing** (**46%**). This feature gives teams a practical way to observe how users interact with designs, spot friction points early, and make informed product improvements, helping businesses create better user experiences with more confidence. User Research Analysis 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Analyze and gain insights into user experience Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Customizable Questions Tailored or customizable questions for more targeted and relevant data collection For Mobile Compatible with mobile devices Heatmaps A visual display that uses a color spectrum to show how visitors interact with areas of a web page UXReality 13 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - For Mobile: Compatible with mobile devices - Heatmaps: A visual display that uses a color spectrum to show how visitors interact with areas of a web page - Performance Testing: Allows developers to check if their applications/web browsers are running as expected. - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Screen Activity Recording: Capture what is happening on a computer screen - Survey/Poll Management: Create and administer polls and surveys - Usability Testing: Process of evaluating a product or website by testing it with representative users. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Research Analysis: Analyze and gain insights into user experience --- Get Advice We can help you find the software with the features you need. Features 1.0 (1) 1.0 Based on 1 reviews ## Pricing Value for money 1.0 (1) Free Trial Free Version Basic $99.00 Per Feature,Per Month Value for money 1.0 (1) 1.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 1.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AN Anonymous User UX Analyst Market Research ### "AVOID THIS TERRIBLE PRODUCT" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 5, 2024 Pros nothing as the service is terrible, due to the lack of responsiveness and support. STAY AWAY Cons Sold as a proper solution while it is a beta with different bugs, which impacted heavily on our project, causing delays and issues with our final client. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.