# Duplicator Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Duplicator Pro the right Backup solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/185319/Duplicator-Pro/reviews

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Duplicator Pro

4.8 (60)

[View alternatives](https://www.capterra.com/p/185319/Duplicator-Pro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Duplicator Pro

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

Vasilis K

Web DeveloperInformation Technology and Services, Self-employedUsed the software for: Less than 6 months.

“I really like the scheduled backups to Google Drive and other cloud storage providers.“

January 5, 2025

Melanie P

Creative DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“We've tried it in a few servers and no matter what I do, something always goes wrong (but maybe it's just me).“

February 19, 2025

Ngala Emmanuel S

Web DesignGraphic Design, 2 - 10 employeesUsed the software for: 1-2 years.

“What I like most about it is its ability to keep the website active during staging.“

September 21, 2023

Ngala Emmanuel S

Web DesignGraphic Design, 2 - 10 employeesUsed the software for: 1-2 years.

“Well, I don't find this good enough for the websites I work on as the majority of these are mostly hosted on shared servers.“

September 21, 2023

Romaric S

web designerComputer Software, 2 - 10 employeesUsed the software for: More than 2 years.

“Duplicator Pro provides a wide range of possibilities to securely back up my website's data and migrates them to any other domain name of my choice.“

December 16, 2022

JD

Jeff D

Not ListingHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years.

“Reached out to support and they were not helpful at all, saying sorry but you should just pay us into perpetuity instead.“

February 9, 2024

Melanie P

Creative DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“The interface is lovely. “

February 19, 2025

JD

Jeff D

Not ListingHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years.

“Expensive, support was not helpful.“

February 9, 2024

## Showing most helpful reviews

Showing 1-25 of 60 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Vasilis K.  
Web Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "The perfect tool for migrating Wordpress projects to another server."

January 5, 2025

5.0

The overall experience I had with Duplicator Pro was great. I used it once to transfer a huge Wordpress project to another server. The process was really smooth without errors.

Pros

I really like the scheduled backups to Google Drive and other cloud storage providers.

Cons

I wish the price of the Pro version was lower.

Switched from

[UpdraftPlus](https://www.capterra.com/p/235346/UpdraftPlus/)

Duplicator was easier to use and was handling huge backups better.

Review Source

Melanie P.  
Creative Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A Clean and Easy to Use but Slightly Temperamental Backup Solution"

February 19, 2025

4.0

We have previously mainly used two different backup plugins and started drifting away from them for various reasons. One was complicated, time consuming and failed more often than not. The next (we're currently back using) is fine, but comes with insanely annoying nag screens to backup and so we tried to migrate to Duplicator. It's been an event. The interface is lovely. The options are clear, it would be perfect for clients, BUT is just seemed to always fail as we try to migrate. Maybe it's just me!

Pros

Duplicator has the nicest interface of any of the backup plugins around.

Cons

I can not get it to work. We've tried it in a few servers and no matter what I do, something always goes wrong (but maybe it's just me).

Switched from

[UpdraftPlus](https://www.capterra.com/p/235346/UpdraftPlus/)

We hated the nag screens from updraft to backup.

Review Source

JD

Jeff D.  
Not Listing  
Hospital & Health Care  
Used the software for: 1-2 years

### "SnapCreek made a good product, Duplicator.com ruined it"

February 9, 2024

3.0

It was great when it was a SnapCreek product, it was recently acquired by someone else and now goes by Duplicator.com. I purchased an unlimited site license with the understanding that it would not receive ongoing bug fixes and security updates if I do not purchase an ongoing subscription. Worked fine as a static plugin for over 2 years. Now it crashes any site you try to use it on. Reached out to support and they were not helpful at all, saying sorry but you should just pay us into perpetuity instead. Save your money. Use someone else.

Pros

It used to be relatively simple to use duplicator pro to quickly migrate WP sites from one server to another with just the plugin. Now installing an existing plugin crashes the site, and the only fix is to pay for the new post-aquisition non SnapCreek version.

Cons

Expensive, support was not helpful. There are better options out there.

Review Source

AN

Alexandru N.  
Freelancer  
Information Technology and Services  
Used the software for: 2+ years

### "Best Cloning and Backup tool for WordPress Websites"

August 22, 2019

5.0

For a professional, Duplicator is a time saver and a life saver. I always like to have a backup of the original website before starting doing my job and Duplicator helps me: 1. Copying the exact environment on my local setup 2. Keeping the original files safe 3. Cutting the time for the points above

Pros

It is easy to use and it deals with most of the situations. It helped me cut my time for migrating a website to a minimum and it also helped me keeping backups of the important websites I manage. There are other plugins that I used in the past as Duplicator, but none of them successfully achieved the user experience Duplicator is achieving, nor the technology Duplicator is offering in it's PRO version.

Cons

Sometimes, especially on big database and low resources servers, you need to get creative and fiddle long enough with the settings to make sure you take the website as it is. But still, Duplicator has lots of settings and in the end I always managed to get the data I needed.

Alternatives considered

[UPDRAFT](https://www.capterra.com/p/141754/UPDRAFT/)

Reason for choosing Duplicator Pro

BackupBuddy - I had issues with it since from the beginnings, not being able to copy the sites I was about to modify. VaultPress - not the same system. It's harder to use and takes more time. Updraft - is the second best choice for me. Usually, if duplicator can't handle something, Updraft can be used to complete the job. For example, you can take all the websites files except the uploads with Duplicator and then use Updraft to take the uploads folder. Or when database is much bigger and server is low on resources, Updraft might handle this for you, while Duplicator can help with the rest of things. It is not my first choice because of the way it is packing everything, making the work a bit harder than Duplicator. So far, only Duplicator managed for me to get the job done in under 5 minutes for small websites (from starting the cloning to finishing the install on local environment). I am very happy that I chose them and very happy to be on the third year of paid PRO plan.

Switched from

[UPDRAFT](https://www.capterra.com/p/141754/UPDRAFT/)

Duplicator is much more easier to use and much more powerful.

Review Source

JA

Jay A.  
Web Developer  
Internet  
Used the software for: 2+ years

### "A must for any web designer"

October 24, 2019

5.0

Overall I have had a great experience using Duplicator Pro. It has saved me hours migrating sites from the staging site to the live sites. Definitely worth it for me.

Pros

Makes migrating sites a breeze. I really like the overall ease of use of the software. I do weekly backups for my client's sites and have had no issues backing up or restoring the sites. The multisite features are probably the most useful for me. I have several multisites ranging in size. I have migrated several of them to different domains and have never had an issue. I have tried other software and have always run into problems when using the software on a multisite.

Cons

If there was some more features in the backup aspect of things. Like incremental backups would be nice. Also, a little confusing getting the settings proper on large sites. I ran into some issues trying to migrate some of my larger multisites.

Alternatives considered

[UPDRAFT](https://www.capterra.com/p/141754/UPDRAFT/)

Reason for choosing Duplicator Pro

Duplicator Pro offered the features I was looking for and the price.

Review Source

JB

Jeff B.  
Owner  
Computer Software  
Used the software for: 2+ years

### "It's just the simplest way to clone or backup a Wordpress site."

September 30, 2019

5.0

Pros

1\. Being able to create backups directly to Dropbox on a schedule 2. Choose how many revisions I want to keep (In a very obvious manner). 3. Be able to set up omitting files 4. I can easily package client sites with a simple list of directions that they can file to move the site to the host of their choice.

Cons

1\. Getting your settings just right on shared servers can be a bit finicky, as some shared hosts will throttle the process 2. Figuring out the templates.

Alternatives considered

[UPDRAFT](https://www.capterra.com/p/141754/UPDRAFT/)

Reason for choosing Duplicator Pro

It was the most obvious process to learn, and it can push complete packages to the storage services I prefer.

Review Source

HA

Heather A.  
Owner, Designer  
Marketing and Advertising  
Used the software for: 2+ years

### "The Quickest and Easiest Way To Clone and Transfer a Site"

September 27, 2019

5.0

We create test sites on our server and then upload them to other hosting providers or accounts within our hosting environment. Duplicator Pro makes it a breeze, and when time is money, that's a significant resource for our company.

Pros

The simplicity and speed in backing up client sites and copying sites to different hosting providers.

Cons

There are cases where it has taken a couple of tries to successfully copy a site to another provider, however, in most of the cases, it was due to server timeouts and not the plugin.

Alternatives considered

[Jetpack Workflow](https://www.capterra.com/p/135007/Jetpack-Workflow/)

Reason for choosing Duplicator Pro

It seemed to be the most cost-effective and time-efficient.

Review Source

Romaric S.  
web designer  
Computer Software  
Used the software for: 2+ years

### "Duplicator Pro"

December 16, 2022

5.0

Duplicator Pro is a nice plugin for website backup and migration. Unless you're the type of designer who loves to work hard rather than, smart--- I recommend working with it. It's cost-effective

Pros

Duplicator Pro provides a wide range of possibilities to securely back up my website's data and migrates them to any other domain name of my choice. It's a time-saving software for web designers and this plugin is user-friendly.Most often I enjoy storing website data on cloud servers like dropbox or Google drive---since they are 100% up-running and are quite secure too (especially dropbox). With my data stored in these cloud locations, my websites are guaranteed to run smoothly and fast.Duplicator Pro makes the website migration process very simple and the customer support service is very responsive. The company provides regular updates which are quite helpful. The updates comprise a variety of fix logs which improves the plugin's performance.The pro version is, even more, better because it offers a lot of possibilities for backup and migration and it's not even exorbitant like others.

Cons

Duplicator Pro is very nice and easy to use, so there is nothing abnormal with it yet.

Review Source

Rick P.  
Director  
Design  
Used the software for: 1-2 years

### "Efficient and fast backup tool for WordPress nevertheless lacks some power-user features"

April 28, 2019

5.0

I'm grateful that Duplicator Pro allows me to create customized WordPress installations so I can get started designing much quicker.

Pros

I like being able to quickly create a backup and upload it to Google Drive, where I have lots of free space. On good hosts (not GoDaddy, in other words) and small-to-medium sized sites, the backup process takes just a few minutes. If I have to move a client's site to another hosting service I rarely use plugins like Duplicator Pro. Most hosts now offer free transfers and I have better things to do with my time. Some hosts provide quick and easy transfers that require a little bit fo input by me, and that's fine. Cloudways, for instance, uses VaultPress, which I have to install and enter a few settings and some information, press a button and everything is very quickly taken care of. My favorite use of Duplicator Pro, rather than as my go-to manual backup solution (which is UpDraftPlus) is to create core templates for quickly getting a new site ready to develop. I've created a couple templates in Duplicator Pro and I have packages ready to install, complete with WordPress/WooCommerce installations and all the basic plugins I need. I customize them according to which page builder I'm using with a new client as well as what custom functionality they require. This is MUCH easier than building a basic site from scratch every time, installing plugins and settings. Ugh. Never again. Duplicator Pro makes this easy. I also like how I can choose the file format for packages. I needed to use this feature when package creation kept failing on a slow, shared host. (GoDaddy, again.

Cons

For my needs as described above, Duplicator Pro is perfect at the Personal license level. Power-users will miss a few features from other premium plugins. UpDraft, for instance, allows for incremental backups, copying and storing only the files that have changed, making for much quicker and more efficient backups as well as saving space. Duplicator Pro doesn't have this feature.

Review Source

Alex S.  
WordPress Developer  
Internet  
Used the software for: 1-2 years

### "A real time saver"

October 10, 2019

5.0

I use it on a daily basis for both personal and professional projects. It happens to me that I need to travel from one city to another and have to switch working from my PC to my laptop. When this happens, I simply restore a backup stored in cloud on my laptop and I'm good to go. When I finish working, I run another backup that I can install later on on my PC. Of course, if the changes are only codding related, Github saves the day and I no longer have to install the new backup on my PC.

Pros

\- automated backups on multiple (cloud) locations - email alerts when a backup fails to complete - they keep adding cool features

Cons

The only thing that I think it could be improved is the .htaccess processing. For some reason if you have a complex .htaccess file (security / expire headers rules), everything gets lost when you install / migrate the backup.

Review Source

IDLO

ISRAEL DE LIMA O.  
Freelancer  
Internet  
Used the software for: 2+ years

### "Simple and easy to use"

August 22, 2019

5.0

Pros

Simple and easy to use Integration with cloud Automated backup

Cons

No much updates Don't has integration on free version

Review Source

dV

dexter V.  
Business Developer  
Computer Software  
Used the software for: 2+ years

### "Really usefull software!"

August 30, 2019

5.0

Really perfect, it's my go to software to manage backups and moving the entire website.

Pros

Its ease of use and awesome way to transport Wordpress pages with ease. You can move an entire website within 10 - 15 minutes.

Cons

Sometimes the installation of the software requires quite some setup, but once it has been setup it works perfectly and flawlessly.

Review Source

SN

Simon N.  
Web designer / Developer  
Internet  
Used the software for: 6-12 months

### "Works Perfectly All The Time!! "

October 16, 2019

5.0

Duplicator Pro has helped me to easily create backups of live sites and store them in Google Drive and DropBox and on the server - It gives my clients the ability to also grab a copy for their own peace of mind. The best bit is how easily you can copy and then setup the site again on another server or local host. Awesome product and worth every penny.

Pros

Love how easily you can create backups and how easily you can move sites around - I never get database timeouts which used to be a real headache

Cons

There isn't anything I don't like about the software - It works how I need it to and the support is amazing.

Review Source

VR

Verified Reviewer  
Executive Vice President  
Retail  
Used the software for: 6-12 months

### "Excellent Wordpress Backup and Migration Software"

September 27, 2019

5.0

Very happy with our Pro purchase and how it has performed to date.

Pros

The software made it simple to duplicate our Wordpress sites and to make backups. When we first received it, had a few questions and their support team was quick to help. It is also able to handle Wordpress Multisite, but you need the Pro version to do so.

Cons

Even though it is easy to use, it may be a little intimidating to someone who is not very technical, but support is there to help.

Review Source

WD

Willem D.  
Graphic Designer  
Design  
Used the software for: 2+ years

### "Essential wordpress plugin!"

November 20, 2019

5.0

Pros

The scheduled backups are lifesavers for every wordpress install.

Cons

No complaints after more than 4 years of use!

Review Source

AV

Andrew V.  
Web developer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Makes Migration a breeze"

September 23, 2019

5.0

I estimate I have used the site to migrate about 20 sites. In time save it would easily have paid for itself ten times over.

Pros

Duplicator Pro is unlike other migration plugins in that it creates an installer to run on the server. You don't need an existing Wordpress installation to start. Create a database, navigate to the installer script, add a few details and that's it - your site is now online at its new domain.

Cons

I never had any issues. Occasionally the Pro version had difficuulty syncing up to CPanel but this probably had more to do with the firewall/sever setup.

Review Source

AM

Antonio M.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "The easiest way to migrate or move your WordPress installation"

February 6, 2021

5.0

I used Duplicator to duplicate a newspaper website we used to run for another company the first time we had to move hosting. It worked like a charm. I later used it to make copies of a single website to create duplicates for websites that would have the same design just different content. Before Duplicator, moving a website from one domain to another actually required database editing and editing WordPress config files, which was a bother.

Pros

It was easy to set up and use and has saved us so much time for multiple site migrations we did over the years. Making a duplicate was as easy as clicking a few buttons.

Cons

I never ran into any problems using Duplicator and have only great things to say about it.

Review Source

CS

Christine S.  
Director  
E-Learning  
Used the software for: 6-12 months

### "Easy to use"

November 4, 2019

5.0

Making it easier for the client to make new pages, or posts, without having to use templates.

Pros

Makes duplicating pages so easy. Annoying that WP don't have this functionality built in.

Cons

Nothing jumps out that causes problems.

Review Source

JW

James W.  
Chief Architect  
Information Technology and Services  
Used the software for: 6-12 months

### "Powerful WordPress Migration Tool for Professionals"

October 1, 2019

5.0

Duplicator Pro is the only tool that allows you to migrate from a multi-site to a single WordPress site.

Pros

Duplicator Pro is the only tool that allows you to migrate from a multi-site to a single WordPress site. It's comforting to know that any kind of migration possible can be accomplished with the tool.

Cons

It might be a bit technical for some people but if you use the default options, it's a breeze.

Review Source

JK

Jenny K.  
Web Developer  
Education Management  
Used the software for: 6-12 months

### "Easy to use"

October 3, 2019

5.0

Pros

The documentation is extensive and easy to follow

Cons

When choosing a custom directory for storage, It would be nice to be able to download the package from the Wordpress Control Panel.

Review Source

RK

Ross K.  
Owner  
Internet  
Used the software for: 2+ years

### "The Only Solution"

October 12, 2019

5.0

I use Duplicator Pro for many reasons. Firstly a lot of the times I'm working with a new client, it aids me to start website development as soon as possible before they even have domain names of hosting setup. With Duplicator Pro, I can clone the website once they have their ducks in a row and I can do it in minutes. Secondly, for a lot of my clients, having off-site backups is a must. With Duplicator Pro, I can set and forget with ease. Allowing me to offer my clients peace of mind, and allowing me to offer yet another service for my clients. I've tried other software that does the same thing due to some of my clientele preferences, and I always get them to change to Duplicator as their software of choice.

Pros

Duplicator Pro is extremely easy to set up and works every time through its multitude of options. I've tried quite a few backup/cloning solutions over the years, and none of them matches the ease of use of Duplicator Pro. The scheduling of backups, working in conjunction with my Google Drive allows me to set and forget with for a stress-free life! If you are considering using Duplicator Pro, take my word for it, just do it!

Cons

There's honestly nothing that comes to mind, even when trying to be nitpicky as I can be. It all just works amazingly.

Reason for choosing Duplicator Pro

Cost and familiarity. I'd used the free version of Duplictor for years, so when I needed to avail of the paid features I, of course, looked at competitors pricing. Duplicator was cheaper for the solutions I needed. That on top of my already glowing fanboyness for Duplicator made it the best option!

Review Source

VR

Verified Reviewer  
Responsable de Marketing Online & e-commerce  
Cosmetics  
Used the software for: 2+ years

### "El plugin perfecto de wordpress para migrar de un dominio a otro "

November 14, 2022

5.0

Pros

Me encanta duplicador Pro, es un plugin muy sencillo de utilizar que te permite entre otras cosas migrar de un dominio a otro tu web de wordpress, otros plugins son más complejos, este es muy simple, generas dos ficheros, los subes al nuevo dominio, lo ejecutas y se migra de manera tremendamente rápida ¡recomendable 100%!

Cons

No hay nada que no me guste de este plugin, lo llevo utilizando mucho tiempo

Review Source

CK

Corey K.  
Owner  
Design  
Used the software for: 1-2 years

### "Duplicator Pro Rocks"

February 6, 2020

5.0

My experience with Duplicator Pro has been exceptional. This is one of my better purchases over the years.

Pros

There is so much to love about Duplicator Pro that I'm not even sure where to start. It's very easy to use, and also dependable. I have run into a couple of problems over the last year, but support was very fast and helpful. In one case they even pushed out an update to address the problem in less time than it takes most companies to simply respond to the initial support request. Highly recommend this product, and the company. This is how businesses should be run.

Cons

Hard to think of anything I don't like about this software. One suggestion, I suppose, would be to have an onboarding feature where a person could view recommendations and apply settings upon install. This would spare people from the warnings about using Duparchive.

Review Source

MM

Mark M.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Best Backup and Migration plugin for Wordpress"

September 23, 2019

5.0

I run around 100 WordPress websites and Duplicator Pro is essential to my business. It gives me peace of mind knowing that if anything goes wrong I can get my client's websites up and ruining within 10 minutes. Over the past four years it has saved my company from embarrassment on a number of occasions. Using Duplicator Pro for migrating a basic website template with all the functions in built means i don't have to reinvent the wheel every time I build a new website, which saves lots of time and i can hit the road running when developing content and design.

Pros

The automated scheduled backups are reliable and easy to use. I also migrate a lot of WordPress websites and in my experience Duplicator Pro is the best tool for the job.

Cons

I have never had a bad experience with Duplicator Pro

Review Source

Ngala Emmanuel S.  
Web Design  
Graphic Design  
Used the software for: 1-2 years

### "It's perfect for staging and testing - but it still needs a few improvements"

September 21, 2023

4.0

What I like most about it is its ability to keep the website active during staging. With it, there are no issues to be bordered about and I find it extremely amazing.

Pros

Duplicator Pro makes website migration and cloning super easy, offers secure backup & restoration facilities, and supports website staging and testing which are both amazing to work on a different of ( in a situation where you're actually revamping or simply want to test certain features) without having the actual site being affected.It offers adequate technical support service with a ready-to-help team and ensures zero downtime during migration.

Cons

This plugin is not compatible with most themes and WP plugins that I've used and the backup files are large in size. Well, I don't find this good enough for the websites I work on as the majority of these are mostly hosted on shared servers.

Review Source

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