---
title: "AvePoint Cloud Backup Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about AvePoint Cloud Backup Software - reviews, pricing plans, popular comparisons to other Backup products and more."
source_url: "https://www.capterra.com/p/185337/AvePoint-Cloud-Backup/"
page_type: "product"
language: "en"
---

# 

 AvePoint Cloud Backup Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AvePoint Cloud Backup

## What is AvePoint Cloud Backup?

AvePoint Cloud Backup is the industry’s most complete cloud-to-cloud backup solution for Microsoft 365, Office 365, Dynamics 365, Azure Active Directory, Azure Virtual Machines, Azure Blob & File Storage, Google Workspace, and Salesforce. With unlimited, automated backups, and secure storage in AvePoint’s Azure storage or your own cloud, you just decide how much to recover, and when. On-demand and granular, item-level restore provides anytime access for your business-critical content. Help conne

## What is AvePoint Cloud Backup used for?

[Backup](https://www.capterra.com/backup-software/)[Data Loss Prevention](https://www.capterra.com/data-loss-prevention-software/)[Cloud Storage](https://www.capterra.com/cloud-storage-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for AvePoint Cloud Backup?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.avepoint.com&name=AvePoint Cloud Backup)

## AvePoint Cloud Backup Overview

Updated August 2026

AI summary

AvePoint Cloud Backup delivers cloud-based backup, recovery, and disaster recovery for businesses of all sizes, supporting cloud, SaaS, web, Mac, and Windows environments. It features automatic and incremental backup, encryption, and role-based permissions to help organizations protect and restore data, manage compliance, and minimize disruptions from data loss or outages.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AvePoint Cloud Backup

4.9 (7)

VS.

[4.6 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (7)

Ease Of Use

4.5 (28,479)

Value For Money

5.0 (4)

Value For Money

4.7 (20,604)

Customer Service

5.0 (4)

Customer Service

4.5 (18,598)

## AvePoint Cloud Backup alternatives

[4.8 (2,290)](https://www.capterra.com/p/253631/Google-Cloud-Storage/reviews/)

Starting price

$0.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,603)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

[4.5 (12,847)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161304/OneDrive/)

[View all alternatives](https://www.capterra.com/p/185337/AvePoint-Cloud-Backup/alternatives/)

## FAQs about AvePoint Cloud Backup

Overview

### What company size and specific industries is AvePoint Cloud Backup built for?

AvePoint Cloud Backup is designed for businesses of all sizes, from small companies to enterprise organizations, across retail, healthcare, education, financial services, transportation, hospitality, government, manufacturing, and similar sectors that need cloud backup protection.

Features and Usability

### What are the key features of AvePoint Cloud Backup?

AvePoint Cloud Backup offers automatic backup, backup and recovery, data recovery, and disaster recovery for cloud data protection. It also includes incremental backup, encryption, role-based permissions, two-factor authentication, activity dashboards, alerts and notifications, and reporting and statistics for compliance management and audit management.

Getting Started and Support

### What training and onboarding options does AvePoint Cloud Backup offer?

AvePoint Cloud Backup provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer self-paced reference materials for setup, feature review, and ongoing use.

Getting Started and Support

### What customer support options does AvePoint Cloud Backup offer?

AvePoint Cloud Backup provides email/help desk, FAQ/forum, phone support, and 24/7 live rep assistance. With no reviewer feedback available about support experiences, no claims can be made about response speed, helpfulness, or common frustrations. Users can still contact the listed channels for product assistance.

## Features

AI summary

Based on 2,604 Backup reviews

Not all backup products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution:

-   **Backup and Recovery** (**74%** of reviewers rated this feature as critical)
-   **Secure Data Storage** (**65%**)
-   **Disaster Recovery** (**65%**)

AvePoint Cloud Backup includes **Backup and Recovery** and **Disaster Recovery**, covering two of the top capabilities buyers look for in backup software. However, it does not offer **Secure Data Storage**. Instead, it provides **Cloud Backup** (**61%**) and **Encryption** (**51%**), which still give businesses important options for protecting data across cloud environments and adding an extra layer of security. Together, these features help businesses restore lost information, prepare for outages, and protect critical records while keeping operations running with less disruption.

Backup and Recovery

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Create backups and provide methods to recover deleted/lost data

Disaster Recovery

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Plan and implement business continuity measures in case of unforeseen events

Encryption

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Convert data into a code for security

Automatic Backup

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Data is backed up automatically to prevent data loss

Data Recovery

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Ability to restore deleted, hidden, or lost data from an email server/system

Activity Dashboard

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AvePoint Cloud Backup 14 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automatic Backup: Data is backed up automatically to prevent data loss
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system
- Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events
- Encryption: Convert data into a code for security
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduled/Automated Reports: Set a time to generate routine reports automatically
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information

---

Features

4.9 (7)

4.9

Based on 7 reviews

## Pricing

Value for money

5.0 (4)

Value for money

5.0 (4)

5.0

Based on 4 reviews

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

4.9

Based on 7 reviews

Filter by rating

5(6)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SG

Simon G.

IT Administrator

Information Technology and Services

### "Evaluation Avepoint Cloud Backup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 25, 2023

Pros

It is a Simple and efficient solution that offers us a lot of security

Cons

The costs associated with the backup solution

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

devran R.

Fachinformatiker

Information Technology and Services

### "avepoint rating "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 24, 2023

i have realzded that im only going to be using this application in the future and that if i ever need help i will be using this

Pros

the backup funktion or the part where it shows you how to use the software

Cons

nothing really maybe i would wish for more features for customeers

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LJ

Luca J.

Systemintigrator

Information Services

### "AVE Point Backup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 24, 2023

Pros

Die Simple Methode Datein wiederherzustellen, es ist leicht einbindbar in Teams, wodurch durch einen simplen Teams Chat deine Daten wiederhergestellt werden kann

Cons

Es ist bei der Beschreibung der Daten der ungenau, beispielsweise zeigt es an das Microsoft O365 Gruppen wiederhergestellt werden können, als End User würde ich mich erstmal fragen was dies für eine Datei ist.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Maren C.

Marketing Consultant

Information Technology and Services

### "Backups as a User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 24, 2023

Pros

I really like the fact that it is so easy, I just call an Admin if I am missing files and they get recovered in not even a day.

Cons

I dont really understand the tool in the background. For me everything is amazing!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DA

David A.

IT Administrator

Information Technology and Services

### "Avepoint Backup and Restore"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 16, 2023

Pros

It is a perfect solution for backup and recovery.We use it to back up the sharepoint with usRestoring works without problems and the exact file search is also wonderful.

Cons

The costs are not exactly low, but the range of functions is huge.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Marion F.

IT Consultant

Information Technology and Services

### "Avepoint Tägliche Backups & Datenwiederherstellung"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 26, 2023

Pros

Wir nutzen Avepoint um tägliche Backups jeglicher Services zu erstellen und um Daten wiederherstellen zu können. Es ist übersichtlich und leicht zu nutzen.

Cons

Viele Features muss man noch dazu buchen, es ist nicht direkt alles dabei.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GP

GianPaolo P.

Director

Computer & Network Security

### "I recommend Exclaimer to all of my customers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 8, 2021

Pros

The ability to backup all data from our Office365 tenancy is a key part of our Disaster Recovery Plan. AvePoint makes it super simple to restore emails/files/folders whenever a request is raised.

Cons

One thing that is missing is the ability to do on Demand Backup's(incase we need to push a change), we can change the schedule as needed, but it'd be easier to be able to do a one touch On Demand backup.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/185337/AvePoint-Cloud-Backup/reviews/)

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