--- title: "Workzone Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Workzone Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/18542/Workzone/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Workzone Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Workzone ## What is Workzone? For over 23 years, Workzone has helped organizations bring structure, visibility, and speed to project management. Full visibility: Track projects from portfolio roadmaps to task-level details with Gantt, Kanban, and waterfall views. Ready-made structure: 500+ pre-built templates customized by industry help teams launch faster and stay consistent. Collaboration simplified: Collect requests, assign tasks, and keep teams and stakeholders aligned in real time. Advanced approvals: Review PDFs, images, and videos with unlimited markups and organized feedback. Resource control: Manage workloads, timelines, and budgets while spotting risks early. Adoption included: Unlimited training, one-on-one coaching, and change management support. Pricing: Starts at $6 per user per month, flat and all-inclusive. Rated 4.8/5 on Capterra, Workzone is trusted by teams across marketing, higher education, healthcare, creative, finance, and nonprofits. ## What is Workzone used for? [Project Management](https://www.capterra.com/project-management-software/)[Task Management](https://www.capterra.com/task-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 217 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 0% Starting price $8 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Advertising Agency / 2025 - Gantt Chart / 2025 - Project Planning / 2025 Our "Best of" badge program showcases products with the highest ratings... - Creative Management / 2025 - Gantt Chart / 2025 - Project Portfolio Management / 2025 - Workflow Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Project Management / 2025 - Project Planning / 2025 - Project Tracking / 2025 - Task Management / 2025 - Workflow Management / 2025 Do you work for Workzone?[Manage this product listing](https://www.g2.com/products/workzone/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Workzone 4.8 (218) VS. [4.6 (6,131)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $8 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (216) Ease Of Use 4.5 (12,378) Value For Money 4.8 (147) Value For Money 4.3 (8,934) Customer Service 4.9 (187) Customer Service 4.4 (8,031) ## Workzone alternatives [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,577)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (878)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Asana](https://www.capterra.com/p/184581/Asana-PM/) [4.5 (13,778)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184581/Asana-PM/) [View all alternatives](https://www.capterra.com/p/18542/Workzone/alternatives/) ## FAQs about Workzone Overview ### What problems does Workzone solve? Workzone solves scattered project requests, disconnected spreadsheets, and unclear task ownership by centralizing intake, assignments, deadlines, files, comments, and approvals. Marketing, creative, design, communications, and project management teams benefit from real-time status views, workload reporting, time tracking, and templates that keep high volumes of recurring or multi-stage work on schedule. Answer based on 175 reviews Overview ### Which roles and teams benefit most from Workzone? Workzone is most used by project managers, project coordinators, and program managers who assign tasks, track deadlines, and coordinate cross-functional delivery. Marketing and creative teams manage campaign calendars, design requests, approvals, and production work, while operations leaders and executives monitor workloads, project status, and team accountability. Answer based on 214 reviews Overview ### What company size and industries is Workzone built for? Workzone serves small businesses, which make up 43% of reviewers, and Marketing and Advertising and Hospital & Health Care, at 13% each. It is built for Marketing, Operations, and IT teams in services-led sectors, including Higher Education (12%), financial services, real estate, agencies, professional services, and nonprofits. Answer based on 218 reviews Features and Usability ### What are the key features of Workzone? Workzone includes core project management tools for task assignment, project tracking, deadline management, and Gantt/Timeline View. Differentiating features include project templates, task dependencies, time tracking, and approval process control. Collaboration is supported through commenting, file sharing, document review, and @mentions, while reporting provides visibility into project status and workload. Answer based on 137 reviews Pricing ### How much does it cost and what fees or limitations are included? Workzone offers Starter at $8 per user/month, Team at $20, and Enterprise at $40, with a free trial available. Starter supports 1–25 users and up to three workspaces. Reviewers describe it as cost-effective for some organizations, though others find multi-user pricing steep and note administrator-only Boards access. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does Workzone integrate with? Workzone integrates with over 40 third-party tools across project management, file storage, email, and analytics. Key connections include Asana, Basecamp, Box, Dropbox, Docusign, GitHub, Gmail, Google Calendar, Google Drive, Jira, Mailchimp, Microsoft 365, Microsoft Outlook, Microsoft Power BI, and Microsoft SharePoint. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on Workzone? Workzone offers in-person and live online training, webinars, videos, and documentation, alongside ongoing support. Reviewers report that new and novice users often begin working with minimal training, while teams unfamiliar with project-management tools or less process-oriented users may need more time. Administrators may also need practice configuring workflows, templates, and naming conventions. Answer based on 50 reviews Getting Started and Support ### What customer support options does Workzone offer, and how do users rate the experience? Workzone offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as fast, knowledgeable, accessible, and helpful with setup and troubleshooting, often valuing direct contact with real people. A few users report that initial training could be improved. Answer based on 51 reviews Project management ### How well does Workzone handle project management? Workzone helps teams organize projects, assign tasks, track deadlines, and maintain visibility across active work. Marketing teams, colleges, and multi-department organizations value its flexible templates, collaboration tools, and portfolio views. Some users find bulk task editing, resource reporting, and task management across many items less convenient. Answer based on 137 reviews ## Features AI summary Based on 29,194 Project Management reviews Capterra data shows that buyers of Project Management software rank the following features as their top priorities: - **Deadline Management** (**59%** of reviewers rated this feature as critical) - **Project Time Tracking** (**62%**) - **Project Time Tracking** (**62%**) Workzone supports all three of the features reviewers rate most important: **Deadline Management**, **Project Time Tracking**, and **Project Time Tracking**. Together, these capabilities help teams keep projects on schedule, monitor hours accurately, and stay accountable across tasks and timelines, allowing teams to plan work better and manage delivery with more confidence. Deadline Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Specify or track the date/time a project, task, etc., is due for completion Time Tracking 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) Assignment Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assign issues and tasks based on availability or required skills Task Management 4.9 (48) 81.25% of 48 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Reporting/Project Tracking 4.7 (35) 65.71% of 35 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Collaboration Tools 4.8 (28) 64.29% of 28 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Workzone 125 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Library: Storage, organization, sharing with tagging/metadata - Assignment Management: Assign issues and tasks based on availability or required skills - Bar Chart: A way to visually represent data via blocks the length of which correlates with the values they represent - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Budgeting/Forecasting: Create budgets based on historical data and future projections - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Change Management: Track and monitor efficient handling of all changes/transitions - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Cost-to-Completion Tracking: Forecast of the expenses necessary for project completion - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Dependency Tracking: Track and manage task relationships and dependencies - Digital Asset Management: Manage digital assets - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken - Email Management: Manage, store and organize emails within the system or via third-party apps - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multiple Projects: Ability to handle several projects simultaneously - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Percent-Complete Tracking: Level of completion within a task - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Prioritization: Arrange tasks based on the level of priority or urgency - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each - Project Templates: Pre-designed project plans that can be customized - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Projections: Estimate or forecast of a future scenario based on the study of present trends - Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Status Tracking: Track the status over time for a request, process, asset, or transaction - Sub-Task Management: Split and manage tasks into individual components - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Board View: UI looks like task board - Task Editing: Edit task information and all related elements - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Task Tagging: Add labels or tags to tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timeline Management: Manage a detailed schedule of a product plan - Timesheet Management: Track the amount of time spent on a job or task - To-Do List: A digital list of items that need to be completed - Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Video Support: Supports various video file formats - Visualization: Graphical representation of data or processes - Web-based Deployment: SaaS, web-based, online deployment - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.6 (201) 4.6 Based on 201 reviews ## Pricing Value for money 4.8 (147) Free Trial [View pricing plan details](https://www.capterra.com/p/18542/Workzone/pricing/) Starter $8.00 Per User,Per Month It includes: - 250 GB storage - Chat support & knowledge base - Private workspaces & projects - Activity logs - Basic reports - Planner boards - Task dependencies - Up to 5 custom project templates - 1000+ pre-built industry templates - Up to 3 workspaces - Unlimited tasks and projects - List, Gantt, Kanban views - 1 - 25 users Team $20.00 Per User,Per Month It includes: - List, Gantt, Kanban views - Portfolio View - Unlimited projects & tasks - Unlimited workspaces - Unlimited project templates - 1000+ pre-built industry templates - Task dependencies - Planner boards - Activity logs - Proofing & markups (PDF, image) - Document approvals - Intake Forms - Reports & dashboards - Time & expense tracking - Workload & capacity planning - Department-specific sites (fully customizable) - Zoom, Phone support (unlimited) - Human-led training & onboarding - Dedicated Success Manager - 500 GB file storage Enterprise $40.00 Per User,Per Month It includes: - Pay only for core users (creators) - 5 free collaborators per core user - Unlimited free guests & reviewers - List, Gantt, Kanban views - Portfolio View - Unlimited projects & tasks - Unlimited workspaces - Unlimited project templates - 1000+ pre-built industry templates - Task dependencies - Planner boards - Activity logs - Workspace groups - Advanced intake forms (custom, public) - Advanced proofing (unlimited) - External markups and approvals (no login required) - Advanced reports & dashboards - Advanced time & expense tracking - Advanced workload & capacity planning - Custom project and task fields - Critical path - Cross project dependencies - Integrations & APIs - Single Sign-on (SSO) & Multi-factor authentication (MFA) - HIPAA & SOC2 Type 2 - Human-led training & onboarding - Dedicated Success Manager - 1 TB file storage Value for money 4.8 (147) 4.8 Based on 147 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (187) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (187) 4.9 Based on 187 reviews ## User reviews Overall rating 4.8 Based on 217 reviews Filter by rating Counts reflect reviews available in this feed. 5(174) 4(35) 3(7) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful TP Terri P. Operations Manager, CDS Used the software for: 3-5 years ### "Powerful Project Management with Outstanding Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 26, 2026 Workzone has been a valuable tool for our team, helping us stay organized, manage projects efficiently, and maintain visibility across multiple initiatives. The platform is user-friendly, reliable, and flexible enough to support a variety of workflows. We especially appreciate the ability to track project progress, manage deadlines, and collaborate effectively across teams. The customer support team has also been outstanding—responsive, knowledgeable, and genuinely interested in helping us get the most value from the platform. Workzone continues to be an important part of how we manage our work and keep projects moving forward. I would recommend Workzone to organizations looking for a robust project management solution with excellent customer support. Pros Workzone has been a valuable project management platform for our team. It is user-friendly, helps keep projects organized, improves visibility across tasks, and provides excellent customer support. Cons Workzone provides labor-rate and budget tracking capabilities, but organizations with complex billing structures may want more flexibility around rate management. i.e., Different rates based on role Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dan V. Senior Specialist Email Marketing and Strategy Used the software for: 3-5 years ### "Great overall tool and customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2026 We have been using Workzone for 10 years now as our marketing team's project management tool. Our experience has been nothing but positive, and the WZ team is always available and ready to help whenever anyone on our team needs it! Pros The Workzone project management tool is very easy to use. And getting new team members up-to-speed takes very little time or training. Cons I honestly don't have any real complaints. We have had a positive overall experience in our time using this platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ezéchiel D. Agent Used the software for: Less than 1 year ### "Avis workzone" 5.0 October 10, 2023 This software is great but the interface is often absolute Pros Workzone software is an application that I really like. It helps me better manage my professional projects as well as administrative files. I highly recommend it. Cons it's a good software but I often face two problems: the absolute interface and especially the learning curve Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Marketing Operations Specialist Used the software for: Less than 1 year ### "Great Project Management tool! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2019 My team uses this for our corporate marketing efforts. We support all internal teams with collateral, graphic design, powerpoint deck creation, landing page and website updates, internal emails, external emails, social media posts, etc. We use Workzone to keep track of all of our deliverables and to show the value we are bringing to our business. Pros I really like the features and functionality and the customer service for this tool. You can tell that the company really cares, and they help me solve for specific project management organization and reporting issues that my team faces, and taught me some best practices for utilizing this tool to solve for our problems. Great tool if you have multiple team members and multiple projects going on at once. My favorite feature is the calendar, and how you can select which tasks you want to appear on the calendar. Great in helping our team have greater visibility to everything going on each day. Cons The price is steep for multiple users, we have about 20 users. They do have a tiered pricing structure, but it's still more expensive than our previous tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michelle W. Executive Assistant to CEO Used the software for: 1-3 years ### "Could Have Been Better" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 17, 2023 The experience was OK but we decided to move to another application. Pros The ability to list the tasks and reuse and upload templates from previous projects. Cons The form piece of the application wasn't easy to use or create. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer VP Land Development Used the software for: Less than 1 year ### "Business MUST for Project and Task Tracking & Planning" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2023 Super glad we pushed through and have put Workzone in our daily business operations toolbox. If you need a real time project and task management, or goals planning tool, this is amazing! The team with Workzone is some of the best customer service I've experienced. Truly a partner! Pros What I like most is the ease of navigating up and down through projects and tasks, and cross project visibility. Both in list form and Gantt schedule views with various optionality for time periods and sub tasks levels. Their customer service is THE BEST. Exceptional for the implementation and ongoing support. Cons Lacks functionality currently in providing spreadsheet type calculations with formulas on data points. Does not have the "Excel" abilities like some other project management tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Machine Design Engineer Used the software for: Less than 1 year ### "Great tool, still in need of some improvement, service team is excellent" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 29, 2021 Overall it has been a very positive experience. The software does nearly everything we need it to do and does it pretty well. The customer service is great. Pros I like the ability to link tasks and create in-depth project templates. I like the reporting capabilities for resource management and hours tracking. I like the functionality of commenting and emailing through workzone all associated with a task and/or project. Cons The resource management reporting is in need of some crucial updates. The main issue currently is that it only removes hours that are marked complete. This is not helpful and can create major scheduling and resource management issues when a large task is 90% complete, but the reporting shows it as 0% complete. The other major inconvenience is not being able to batch select tasks without having to check each tasks' check box. When you're deleting or moving or editing hundreds of tasks it is incredibly cumbersome. If you could select the top one hold shift and select the bottom one it would be a major time saver. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Assoc Director Used the software for: Less than 1 year ### "Excellent support, excellent system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2023 Pros In addition the basic functions of the system, I am continually impressed with the support the company provides. It was one of the best (if not the best) onboarding process, and the support options available day-to-day are great. The team is fast to respond, and even if they can't solve the exact problem, they always offer an alternate solution to help us accomplish our goals. Cons We wish there was a function that allowed us to set an "out of office" setting and a backup person so any time an individual is gone, their tasks/notifications automatically are set to a designated individual. We have found workarounds with this, but this is the only feature we really feel is missing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Proposal Development Used the software for: Less than 1 year ### "Project Management tracking made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2024 I enjoyed using the software and found it easy to set-up and manage with amazing support from Workzone customer service and training. Pros Workzone's lists and filters made it very easy to use and to see which projects were in which phases of progress. The quick view of current projects and ease of opening up tasks for each project by timeline was especially helpful and easy. Cons The settings tab has different options based on which main view you are using. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Manager Used the software for: Less than 1 year ### "Incredible Support Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2022 Pros We chose WorkZone after using Asana and realizing we needed more than a task management software to run our business. We're a start-up business and it was our first time using a PPM system. The tool itself is really helpful and customizable, but what attracted us the most to choosing WorkZone was the incredible customer support! Deployment and implementation is difficult for any new tool in a company, but the WorkZone team really helped me process what our team needed for success. They're quick to respond and have been extremely patient, and have even seemed really excited when our team finally began to use the tool. Cons One thing that makes projects a bit difficult is that there is no current option to leave a "blank" date for a task. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/18542/Workzone/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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