# Page 2 | Workzone Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Workzone the right Project Management solution for you? Explore 217 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/18542/Workzone/reviews

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Workzone

4.8 (217)

[View alternatives](https://www.capterra.com/p/18542/Workzone/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 2 - Reviews of Workzone

## Showing most helpful reviews

Showing 26-50 of 217 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DV

Dan V.  
Senior Specialist Email Marketing and Strategy  
Insurance  
Used the software for: 2+ years

### "Great overall tool and customer service"

January 6, 2026

5.0

We have been using Workzone for 10 years now as our marketing team's project management tool. Our experience has been nothing but positive, and the WZ team is always available and ready to help whenever anyone on our team needs it!

Pros

The Workzone project management tool is very easy to use. And getting new team members up-to-speed takes very little time or training.

Cons

I honestly don't have any real complaints. We have had a positive overall experience in our time using this platform.

Alternatives considered

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Workamajig](https://www.capterra.com/p/10533/Workamajig/)

Reason for choosing Workzone

seemed like best value for the price at that time

Switched from

[Workamajig](https://www.capterra.com/p/10533/Workamajig/)

Compared numerous tools to see what worked best for our team

Review Source

OR

Otilde R.  
Product Designer  
Information Technology and Services  
Used the software for: 1-2 years

### "Optimized Team Coordination"

November 8, 2024

3.0

I further notice that Workzone gives great service in managing design team collaboration and managing task. As for the platform, it was selected due to its balance between having powerful features and having a very simple to use interface. Thanks to its space to handle multiple projects with the ability to keep things clear and organized and communicate with each other, this was the best option for our team.

Pros

Customizable workflow templates that adjust to the project types and methodologies. A powerful advanced workload management system that displays visual cues indicating team capacity and project bottlenecks.

Cons

Potentially to make the file preview capabilities better for designing files. Custom field creation is needed with somewhat more flexibility. If I can report more customized metrics in reporting tools, that would be awesome.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

After using Asana for most of our company life and realizing, as a growing design team, we required robust project portfolio management features, we crossed over and moved to Workzone. Resource allocation and project dependency management were better handled by Workzone.

Review Source

KS

Kenya S.  
Program Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Workzone works!"

March 28, 2025

5.0

My overall experience with Workzone is pretty good

Pros

I can submit request easily for other teams to review and approve. It provides status updates as well

Cons

What I like least about Workzone is the look. It can be more exciting and fun than the bland gray...

Review Source

MW

Madison W.  
Project Coordinator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love Workzone"

October 30, 2024

5.0

Pros

It is easy to use and easy to teach others

Cons

small things, like being able to filter productivity rates from different years. For example, if I wanted to know if we were more productive and on time with our projects this month compared to this time last year, I don't believe there is a way to do that.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Review Source

AF

Aleksandra F.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "One of the best tools to save time "

March 9, 2025

5.0

Amazing super user friendly with great features that allow me to stay on top of things while maintaining efficiency

Pros

Helped me enable teams to plan, manage, execute, and report on high volumes of projects. Which helped in my time managements

Cons

My only complaint is that you cannot open tasks in new tabs on your browser or window.

Review Source

RF

Rachel F.  
Director of Manufacturing Services  
Construction  
Used the software for: 2+ years

### "Workzone is a Game-Changer for Project Management!"

August 15, 2024

5.0

Workzone has been a game-changer for our team! It’s incredibly easy to use and has made managing multiple projects a breeze. The intuitive interface allows everyone on the team to stay on track, ensuring that tasks are completed on time, and nothing falls through the cracks. Workzone has significantly improved our workflow and communication, making project management more efficient than ever. Highly recommended for any team looking to streamline their project management process!

Pros

What I love most about Workzone is its ease of use and how it keeps my team organized across multiple projects. The platform makes it simple to assign tasks, track progress, and ensure deadlines are met. The collaborative features have significantly improved our team's communication and efficiency, making project management seamless and stress-free.

Cons

While Workzone is a great tool overall, I find that the reporting features could be more customizable. It would be helpful to have more flexibility in creating tailored reports that better fit our specific needs. Additionally, the interface, while user-friendly, could benefit from a more modern design to enhance the overall user experience.

Review Source

LN

Lisa N.  
Proposal Development  
Research  
Used the software for: 6-12 months

### "Project Management tracking made easy"

August 6, 2024

5.0

I enjoyed using the software and found it easy to set-up and manage with amazing support from Workzone customer service and training.

Pros

Workzone's lists and filters made it very easy to use and to see which projects were in which phases of progress. The quick view of current projects and ease of opening up tasks for each project by timeline was especially helpful and easy.

Cons

The settings tab has different options based on which main view you are using.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Workzone

The Gantt chart feature and ability to easily create custom templates were essential

Review Source

GC

Gabriel C.  
Communication Specialist  
Higher Education  
Used the software for: 2+ years

### "Cantu's review"

August 22, 2024

5.0

It's been great so far. In comparison to when I first started my job until now. I have understood how to use it better for my job specificially.

Pros

It's a valued tool that keeps track of our projects.

Cons

There is nothing that I'm displeased with at the moment.

Review Source

DE

Daniel E.  
Enterprise Marketing Specialist  
Financial Services  
Used the software for: 1-2 years

### "Workzone is a great tool!"

August 6, 2024

5.0

I was able to jump in as a new user with ease. I have used other PM tools and that experience was very easy to translate to Workzone. I think it's important to make sure your team uses the tool in the same ways so that you can take full advantage of all the features Workzone provides.

Pros

If you are someone who uses bullet journals and other similar to-do lists, Workzone is super intuitive and easy to use.

Cons

My experiences with Workzone have been frictionless. I have no issues with the tool.

Review Source

JW

Jessica W.  
Order Processor  
Computer Networking  
Used the software for: 1-2 years

### "Love Work Zone"

July 17, 2024

5.0

It is user friendly and easy to navigate.

Pros

I like that I can see all my open projects and how successful they are.

Cons

I don't have no dislikes about work zone.

Review Source

LK

Lauren K.  
Marketing Operations Manager  
Consumer Goods  
Used the software for: 2+ years

### "Great Project Management Tool for Creative and Managing Projects & Tasks "

October 10, 2023

5.0

Easiest, most user friendly project management tool I've ever used.

Pros

What I like most about Workzone is how easy it is to use - I've used a lot of Project Management tools in my career and Workzone is by far my favorite! Anyone in the organization can be introduced to Workzone and jump right in and start using it. Workzone provides very helpful and easy to understand instructional videos - which is a time saver when there is not a lot of time for formal training or demonstrations. With Workzone, you can upload all of your creative, have it reviewed and approved, and receive edits, feedback in one collaborative workspace. The reporting feature is fantastic with details and is easy to understand, which is helpful when communicating workload or project status updates. I like how you can create your own project template and save them to use for reoccurring projects without having to re-create the wheel each time! Also, there is something to be said about how SUPER easy timelines and tasks are to create! You can see your projects and tasks on a list, Gannt chart, and can even reference a calendar that will show your assigned tasks for the month, week, day or receive a daily or weekly project /task report straight to your inbox. Workzone provides the most visibility to help manage mine and my teams projects. The customer service is top notch with quick responses!

Cons

The cons have more to do with our internal processes and how we can integrate Workzone features with those processes instead of with Workzone itself.

Review Source

CB

Clair B.  
Digital Marketing Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "A great tool for a marketing team! "

November 14, 2023

5.0

There are no other companies for any software that support their customers as well as Workzone. From transparency and communication to continuously adding features, this is a company that listens to their customers and meets them where they are needed. We love Workzone!

Pros

I like that you can schedule out the tasks for a project, or add as needed. I also like the reporting. I also like that we have quarterly check ins with our customer success rep where she keeps us up to date on improvements from the developers, or ways that we can improve our work flow. Lastly, Workzone listens to its customers. Some of our suggestions have actually been implemented. A great PARTNER in our team success.

Cons

The only thing we wish could change would be an "out of office" feature. This is something Workzone has been receptive to, though. In fact, we've been included in some Q and A about how it would function. So even though it's not a feature now, their team is still committed to listening to feedback and finding ways to make it work.

Reason for choosing Workzone

Cost, single-sign on integration for security, and that wishlist! Originally we switched because our custom system was no longer supported by the creator, but then we identified a long wishlist of items we wished our system could do. Workzone met nearly all the wishlist items and more!

Switched from

[Othership](https://www.capterra.com/p/266602/Othership/)

Originally because our custom system was no longer supported by the creator, but then we identified a long wishlist of items we wished our system could do. Workzone met nearly all the wishlist items and more!

Review Source

TP

Terri P.  
Traffic Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Software"

August 25, 2021

4.0

Workzone brought us out of the dark ages!! It has been a pleasure working with Workzone over the last 4 years, it has been an overall great experience!

Pros

When we onboarded Workzone, we did not have a project management software. The integration was very easy, the software is very user friendly. I like the fact that when you check your task complete it notifies the next person in the timeline to start on their task. Workzone has also worked with us to help implement changes to help improve our business.

Cons

One thing that we've discussed with Workzone is the lack of a financial tool within the software. We know this is a project management software, first and foremost, but having that tool would amplify the system.

Reason for choosing Workzone

Workzone checked all the boxes we were looking for in a project management tool!!

Review Source

AA

Alex A.  
Multimedia Designer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great app with lots of support"

February 15, 2021

5.0

Mentioned it above, but their support is really great. You get to know the folks who work there and even though we're not a huge client, we feel totally supported. That really helps with communicating ideas, asking for advice, and making it a useful tool for your company. You're meeting with folks who know their software and not some third-party service reading through a decision chart.

Pros

I've toured a number of project management systems and it's surprising how many can't deliver what needs to get done. WorkZone does a great job at being a functional project management system. Our company needs a blend of project mgmt that is effective, yet not so robust its unwieldy, and WZ really fits the bill. It doesn't have some of the flashy features others might, but often those systems are super pricey, or don't work as advertised. WZ has plenty of features we don't utilize, so I don't mean to make it sound basic. But it works great for our team and does what it needs to, and well. Oh, also, they've been super supportive, great customer service, are continually adding new features, and open to feedback.

Cons

I guess the biggest con is that there isn't an app (like for an iPad), but that's definitely not a deal-breaker. We tested other systems that offered apps and maybe looked prettier, but weren't functional when we kicked the tires. Another con might be that, at the start, it isn't super intuitive (like most new things), but it didn't take long to get your bearings. Again, once we were up and running, it's been really smooth and useful.

Alternatives considered

[Hive](https://www.capterra.com/p/150991/Hive/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Workzone

We also dipped our toes in Asana, but the email login really killed it. We're a smaller unit in a larger company, and Asana was really only interested in nabbing the entire entity. Even getting a functional trial was difficult since someone must have sampled it who-knows-when. Asana also wasn't very supportive or interested in working with a team our size. When we realized we'd need a second email account for all users, that was the dealbreaker. We also looked at Hive, which wasn't a good fit for our team, and some other system that was way too expensive.

Switched from

[TeamGantt](https://www.capterra.com/p/144808/TeamGantt/)

Not to knock TeamGantt; it was also a good tool, but wasn't implemented in a way that was useful to a growing team. WorkZone had some functionality that TG didn't, but overall we made the switch as a newly reformed team, deciding on a tool together.

Review Source

KS

Kevin S.  
Quality Manager  
Industrial Automation  
Used the software for: 1-2 years

### "Workzone rollout, Daily use"

August 2, 2019

5.0

Excellent experience, the tech support is terrific, online questions are answered immediately, most times a simple Google search results in your answer. Phone support is off the charts, I only had to leave a voicemail a few times and a follow up call was returned right away. Follow up from the sales/implementation team is excellent as well. I have used other products in a past work environment and this has been a main issue for me in the past, not so with the Workzone team.

Pros

Intuitive design/functionality. Flexible configuration/set-up, the product allows you to define user roles between different project types with the same individuals, (i.e. users can be reviewers in one work space while having a higher role defined in a different work space). Very cost effective product for our size of a company, to receive this powerful functionality at this cost point was important. We use it for engineering, sales/marketing as well as production/shop projects. We intend to eventually adapt our Quality-Six Sigma projects to use Workzone. Management really likes the visibility/accountability and reporting provided by Workzone. The time tracking function is easy to use and was a big seller for management.

Cons

When entering new tasks it is a little cumbersome to set the sequence of the tasks in the project view. The due date and task completion time automatically re-shuffle the sequence so if you make a mistake entering a task or sub task it can get confusing. It is easier in the GANNT chart view. Some users who aren't comfortable using a GANNT chart struggle a little bit with this when first starting out. Project numbering by the automatic feature is restrictive, you cannot adapt it if you have a current method for numbering projects, so you still have to keep a data base/list of project numbers.

Reason for choosing Workzone

Cost, functionality, follow up/support, intuitive design of the user interface. We were able to demo the software to our in-house team with a minimal amount of effort. We set aside 2 weeks for the evaluation but based on our experience with the technical sales team during the demo our questions were almost all answered in a 1 hour telecon. We were functional within a week. Being honest most of our use is currently engineering, sales/mktg is a little slower to adapt.

Review Source

MF

Michele F.  
Vice President, PMO  
Computer Software  
Used the software for: 2+ years

### "WrokZone-Project Management One stop shop"

March 12, 2019

5.0

Overall experience with WZ has been great and I don't say that lightly. WorkZone has helped transform our PMO and our enterprise. We have been with WZ since 2015. The driver behind us looking for a solution and selecting WZ was primarily driven by the lack of transparency in our organization and the WZ tool provides the visibility we need from a project, resource perspective as well as providing the organization the enterprise picture of all projects in the works, upcoming and ones to be reviewed.

Pros

We all know that moving or using different tools brings inherit challenges but with the WorkZone platform, the transition is pretty simple. The platform itself is really user friendly, there are training modules, videos, how to guides and an awesome sales/support team to help your organization through the process. Key benefit take-aways-ease of resource use, easy set-up, PMO 1 stop solution from project requests (project intake process), document management for projects, time tracking of resource tasks and portfolio reporting (must have for my company) and other key reporting reports are already built into the system. The ability to comment and tag people for input has also been extremely value add as all of those comments go into WZ and you can see the history before the project was assigned or kicked off.

Cons

There are a couple idiosyncrasies from a project management perspective. None of which are showstoppers and have easy workarounds. PM's seem to be continually challenged using FS (finish to start) for task planning. No critical path-this is actually an upcoming WZ to-do No project to project dependencies-this is actually an upcoming WZ to-do No true milestones (0days duration)-WZ is time based so every tasks needs time allocated. 1min is the workaround we use along with the milestone category.

Review Source

KJ

Kimberly J.  
Communications and Marketing Specialist  
Higher Education  
Used the software for: 2+ years

### "Why I love Workzone"

March 24, 2023

5.0

Excellent! It had been needed for years in our department.

Pros

Workzone has been the savior of project management for our department, which, ultimately, affects the entire college. It has meant accountability, improved time and project management, the ability for employees outside our department to request projects easily (and if not easily on their end, we help them navigate the process) and so much more.

Cons

I have no problem with it. Once you learn it and you use it daily, like I do, it's simple! There are features, like dependents, that I don't use, but some features I probably haven't even tried yet, and I should try them. I really have no complaints. If I can't figure something out, I work on it myself or I ask Workzone for help, and they are very quick to respond.

Review Source

Saksham G.  
Senior Ads Campaign Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Workzone Review"

May 1, 2022

5.0

My overall experience with Workzone was good. It helped us in project and task management. It allowed us to transfer some tasks to another employee along with tracking their time to complete those tasks.

Pros

Workzone has an excellent dashboard that gives all the important information you need to see on the front. Another good feature of Workzone is that it allows users to save their own project as a template.

Cons

Workzone is a good tool for project management but with an outdated interface. It's user-interface needs to be updated. Also, sometimes there is a slight delay that occurs while updating the tasks.

Review Source

PM

Pablo M.  
Associate Web Designer/Digital Media Specialist  
Higher Education  
Used the software for: 6-12 months

### "A lifesaver for teams needing a flexible and collaborative project management system."

August 10, 2023

5.0

Pros

Workzone has many great collaboration features, such as file approvals, file markup, comment threads, and project and task responsibilities among many more. All of these contribute to a more efficient workflow, allowing our team to complete projects quickly. As we often has several open projects at a time, Workzone's robust filtering options also allow me to focus on only the projects that immediately require my attention, preventing information overload and burnout.

Cons

While Workzone has plenty of amazing features, there are a few features I'd like to see expanded upon. Boards currently have to be tied to a Workspace. An "All Workspaces" Board could help organize tasks that span across multiple Workspaces. One minor feature I'd like to see added is the ability to change the Start or End Date filter to a custom number, instead of the preset 1 day, 3 days, 7 days, etc.

Review Source

JM

Jennifer M.  
Editor  
Publishing  
Used the software for: 1-2 years

### "Easy to use with Amazing Customer Service"

November 16, 2022

5.0

I work in publishing and have used several project management tools. This is the first that I feel like is able to handle our needs in addition to other department's needs throughout the company well. Other products have worked well for software development but were not useful for content development. The integration and tools for other types of project are there if we need them, but we can use this product without feeling like we are using something designed for a different purpose or a different workflow.

Pros

Workzone is robust in features without being difficult to use. New users are able to get up to speed quickly. Specialization and the specific needs of your industry or even particular company situation are easily available, and customer service and training offered are always accessible, helpful, and flexible to our needs.

Cons

I really am having trouble finding something I don't like. Threading of comments is a recent addition, which is working well. If comments were separated by version for markups, that would be better for us.

Review Source

JS

Jen S.  
Senior Director, Marketing  
Civic & Social Organization  
Used the software for: 2+ years

### "Intuitive and Effective Project Management Tool"

December 3, 2021

5.0

The service I've received from the Workzone team has been incredible. I became the administrator of the software during Covid when a large portion of my team was laid off, including our design services specialist. I was experienced with the software as a user but didn't know how to set up workgroups, users, and reporting. \[SENSITIVE CONTENT\] our account rep., was quick to respond and made sure I got the help I needed to keep things moving. Nearly two years later I'm still serving as admin, and \[SENSITIVE CONTENT\] and his team have been most helpful and patient with my ongoing questions. The Workzone team has been a definite extension of our marketing and design team that has helped us maintain productivity with very limited human resources during these unprecedented times.

Pros

Our team has found Workzone to be an integral part of our project and resource management practices. The software is intuitive, easy to use, and user-friendly. It has allowed us to create efficiencies in managing our limited human resources for graphic design projects.

Cons

There really isn't anything I don't like about the software. It's so comprehensive, I know I haven't built an understanding of how to fully utilize the software.

Review Source

RV

Rose V.  
Marketing Technology Specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Useful project tracking/management software with growing feature list"

June 23, 2022

5.0

Workzone has enabled my department's expanding team to quickly and precisely onboard complex projects that involve members across different functions. Project tracking has been simplified thanks to the easy-to-use interface. Even customers that don't regularly use the software can easily pick up the system to understand when their requests will be fulfilled.

Pros

Features are continually being improved and implemented. Ease of project creation, task assignment, and ability to implement dependencies between tasks are incredibly beneficial for complex projects. Tracking approval of documents is also very useful when engaging with customers.

Cons

Some features lack in some minor useful features, such as the inability to attach descriptions or files to project templates that would flow through to all new projects created from those templates.

Review Source

KW

Kristen W.  
Director of Program Operations  
Education Management  
Used the software for: 2+ years

### "Helps me keep track of large projects involving many participants!"

May 14, 2020

5.0

I have nothing but positive things to say about our experience so far. It meets our needs, and if there is ever a question, a nearly immediate response from Workzone support can be expected. If you decide this is the solution for you, USE the support they provide. They'll help you work through your questions and ensure the ideal implementation plan is put in place for you.

Pros

The ability to customize this software to meet the wide variety of needs we have within our program. Projects can be big or small. Reporting options give multiple views of task/project status - as detailed or as broad as you would like them to be. Weekly "To Do" email reminders keep all parties abreast of progress, or lack of progress, on specific tasks.

Cons

Can what I like most also be what I like the least? There are so many features and ways to use the system that it might be overwhelming getting started. Take the time and ask for help if you need it. Even if you don't think you need it, talk it through with someone from the Workzone team. It's worth it to get off on the right foot with your planned use and they will have great suggestions for you.

Reason for choosing Workzone

Web-based.

Review Source

VA

Vincent A.  
Training Specialist  
Government Relations  
Used the software for: 2+ years

### "Workzone From A User Point of View"

August 10, 2021

5.0

Overall, my experience has been positive. I can't really think of a negative, from my point of view. I'm a training specialist, and I develop and deliver training for the clients our project managers support.

Pros

We use Workzone for managing multiple projects. It is an easy way to interact with clients and co-workers and keep all of the pertinent information in a single, accessible location.

Cons

I really can't think of anything other than the fact that the expand and collapse feature on tasks seems to have changed to collapse only. I liked the ability to expand everything in a particular client's project in the past.

Review Source

VR

Verified Reviewer  
Content Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Makes assigning and completing tasks simple"

January 22, 2020

4.0

Organizing projects and individual tasks, tracking projects and assets.

Pros

Workzone makes it fairly easy to create and assign tasks for projects. The Files tab in each task allows you to upload relevant information, and the ability to comment in the individual tasks makes getting answers easy. One of the biggest benefits of Workzone is the project numbers that the software assigns. It makes it easy to track and record each project, which is especially nice when we have several versions of the same ad that are needed for different channels.

Cons

There's definitely a learning curve and the UI isn't the most intuitive. Marking someone as responsible in certain levels of a project won't place it in their To Do list, for example, which can cause problems when you're waiting for someone to complete a task and they aren't even aware of it. It took us some time to make sure everybody was using it correctly and even then we had to design our own system and naming conventions to keep the projects organized

Review Source

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