# Page 3 | Workzone Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Workzone the right Project Management solution for you? Explore 217 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/18542/Workzone/reviews

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Workzone

4.8 (217)

[View alternatives](https://www.capterra.com/p/18542/Workzone/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 3 - Reviews of Workzone

## Showing most helpful reviews

Showing 51-75 of 217 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DW

Daniel W.  
Strategic Partnerships Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Workzone: The Professional Project Management Tool"

April 28, 2021

5.0

Personally, I would definitely recommend Workzone if the price is not a problem, as it has many useful features and unlimited support and training.

Pros

Workzone is a powerful project management tool that has many professional features like client management, collaboration tools, time tracking and resource planning. Workzone hits the sweet spot between simple and too complex project management tools as it provides just enough features for professionals to use easily, without being overly difficult to use. It is also very versatile and is able to mesh with many different types of businesses or teams. This is definitely a great plus for businesses who wish to deploy Workzone across different departments. Another really useful feature I’ve found is task dependencies. This is where you link two tasks together and if one cannot be started without completing the other. Finally, the support is truly incredible as you can contact the Workzone support team every weekday during working hours through email or phone. Furthermore, there is an extensive knowledge base on the Workzone website where you can learn through FAQ’s, webinars and videos.

Cons

The biggest downside with Workzone is the hefty price tag of about $24-43 each user but this is somewhat justified because of the reliable support you receive and the unlimited training available for users. There is also a bit of a learning curve to Workzone but this is to be expected with project management tools but due to their many learning resources, Workzone is actually better than most.

Review Source

DS

Dani S.  
Assistant director, University Marketing  
Higher Education  
Used the software for: 6-12 months

### "Customer service is stellar"

February 27, 2024

5.0

Our experience with Workzone has been stellar. From the initial trial period when we were exploring new PM systems, to our onboarding and training, to current customer service and regular check-in calls, the entire Workzone team has been amazing to work with. They work to find solutions, really listen and take feedback to heart, and work hard to customize the system to our individual needs.

Pros

The training and onboarding process with Workzone was incredibly thorough, personal, and customized. The team that worked with us was attentive, quick to answer questions or troubleshoot, and made our transition feel easy compared to similar onboardings with other outside companies.

Cons

Our team wishes that Workzone had some more high-end features for our project management needs, but we've been assured that those features are currently in development--our feedback really feels like it matters to them.

Review Source

JM

Jane M.  
IT Project Manager III  
Hospital & Health Care  
Used the software for: 1-2 years

### "WorkZone for project management, task management, time tracking"

February 26, 2024

5.0

Pros

Customer service and training support is awesome, very available and helpful.

Cons

adding tasks is a simple step but after using other PM software, it's not a quick return to enter multiple tasks, so some use excel or other format and import for multiple tasks.

Review Source

JT

Javier T.  
Sourcing Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Workzone experience"

October 12, 2023

5.0

Pros

Workzone helps us to do easier our job. It helps on tracking our Plexus localizations project for each customer and gives visibility of each action and task pending to complete.

Cons

I would like the tool to be able to make monetary calculations to see the impact of projects from a financial perspective

Review Source

VR

Verified Reviewer  
Project Manager  
Computer Software  
Used the software for: 1-2 years

### "Simple and clean Project Management Tool"

March 28, 2021

5.0

Overall this is a good and simple project management software to have which can help to get your work done, though it lacks a lot of the fancy features that some fo the competitors provide.

Pros

One of the simple and easiest project management tools to implement as this is web based. Quite intuitive , less cluttered and easy to use. Possess all the good features of MS Excel and MS Project, which have been nicely integrated into a nice simple layout. Allows to share documents and message across the team, good for collaboration. Sends email notifications for tasks and sub tasks which is an amazing feature to have.

Cons

No apps support on Google play or Apple Store, but can open in most of the browsers and hence serves its purpose.

Review Source

RF

Rachel F.  
HDH Sales Manager  
Construction  
Used the software for: 2+ years

### "Great tool for any Project Manager"

July 11, 2019

5.0

We manage several hundred construction projects from bidding, to design to shipping. These projects can run for years and Workzone has helped us stay organized. We have all the information about he job at our fingertip. Reminders helps us stay on top of projects before due dates. The ease of the platform allows everyone (designers, sellers and yard operators ) the ability to stay on task by sharing and pass the baton when their part is done. This has helped us reduce errors, ensure deadlines are met and spend less time looking for information.

Pros

We have been using this software for about three years now and cannot imagine life without it. Best thing about the software is the ease of use. For a software that's so robust, it's quite intuitive. The team have been able to figure out how to navigate around with minimal training. We also like that we can store files with the tasks and can set reminders. Although we haven't had to use them a whole lot, customer service has been very responsive.

Cons

Getting reports is not idea, but this may be more what we need. Reporting functionality if fine and I can usually extract the information I need and manipulate it to get what I want.

Review Source

WS

William S.  
Art Director  
Writing and Editing  
Used the software for: 2+ years

### "WorkZone is a Plus"

August 3, 2022

5.0

We still don't use WZ to it's full potential but it has been a game-changer.

Pros

Ongoing support and training. The complete flexibility and customization options. Frequent upgrades and new features added often.

Cons

Initially users were not crazy about the timelines and how they updated. However, these were specific to our workflow and we simply turned off that feature and tailored it to our environment.

Reason for choosing Workzone

Ongoing training and support.

Review Source

JM

John M.  
Senior Art Director  
Higher Education  
Used the software for: 2+ years

### "Order for a disorderly designer"

July 13, 2021

5.0

Very good experience, overall. Workzone provides the needed structure to the often chaotic world of graphic design. A deep organizational feature set allows us to keep tabs on all of our projects, providing a consistent delivery of content to our clients.

Pros

To-do lists, push notifications, task lists, advanced search features. Pretty easy to navigate for such a deep-featured software system.

Cons

I have had some difficulty returning to the overall task list from other pages.

Review Source

CL

Collin L.  
Manager  
Insurance  
Used the software for: 2+ years

### "Great support and flexible but simple to use product!"

October 3, 2023

5.0

We've been very pleased with how willing the WorkZone team is to regularly seek out and listen to our feedback, and how responsive they have been to evolving to meet their customers' needs.

Pros

We really like the simplicity of use and the ease of managing individual workflows.

Cons

We'd love to continue seeing an evolution of reporting features as well as a build-out of more campaign-level scheduling/management functionality.

Review Source

KS

Katie S.  
Communications strategist  
Education Management  
Used the software for: 1-2 years

### "Workzone review"

November 7, 2022

4.0

Our department switched from asana to Workzone and I definitely miss a lot of the features in asana when it came to setting up and editing projects.

Pros

Workzone has robust reporting features, which is why our department switched from asana to them. I also appreciate how there's the ability to add multiple users to a task.

Cons

User experience when setting up projects is not as smooth as it could be. I wish there was a better feature to edit multiple tasks at once, click and drag tasks, etc. Some functions are finicky which make the overall user experience frustrating. (i.e., even just renaming a task can take multiple clicks, or changing the duration/work categories can throw off the whole project by days if you aren't careful).

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

It was an executive decision; I believe my immediate team would have preferred asana.

Review Source

BT

Beverly T.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Reduced the overwhelming "

December 9, 2020

5.0

I now see mostly everything that comes in and goes out of my team which is huge. I have been wanting project management software for years and finally got everyone on board. Its a great tool that shows how much work my team does so now people believe we are overwhelmed and I can use that to leverage.

Pros

This is mostly an easy product to figure out and very intuitive. I have to train people to use all the time and most get it quickly. This product has given me much better visibility over my teams projects and an easy way to review and comment as well as send out materials for review.

Cons

Sometimes when I search for a project it doesn't come up even though there so takes a bit sometimes to find things - as we have so many open projects. I also have to change project names regularly as people submit using the same names which system doesn't allow once make into a project. But it's easy to change once I make it a project.

Reason for choosing Workzone

The demo was right up our ally showing how a creative department can work. My team was sold with the demo.

Review Source

JL

Jordan L.  
Alumni Relations Officer  
Higher Education  
Used the software for: 2+ years

### "Essential tool for project management! "

February 8, 2022

5.0

I have used several project management systems throughout my professional career and this is by far my favorite! It is simple to use and it has so many functions to fit your personal needs. I was very supportive of the switch to WorkZone!

Pros

I like how projects are able to be organized at a high level, plus being able to track the progress of each project is a must!

Cons

Nothing comes to mind at the moment. I think our team is still learning how to best use the features, but it has been a pleasant experience for our group thus far.

Review Source

JP

Joseph P.  
Producer/Project Manager  
Medical Devices  
Used the software for: 6-12 months

### "A welcome addition to our project management arsenal"

May 6, 2020

5.0

Business problems are the quest to keep the myriad projects we have established moving forward. We have had more than 500 projects, many of them Campaigns with multiple sub tasks and deliverables, and it shows management what progress has been made, and where our manpower issues are in relation to the amount of work being produced.

Pros

Notifications are the key to keeping everyone honest. You know when your work is due. It's easy to use, and logical, once you figure out how the platform works. My coworkers begrudgingly respect it, but don't always embrace it. It has kept us honest and gives a clear-eyed view of the state of projects, either from the 10 feet level or the 10,000 foot level.

Cons

No, there are some quirks that you have to understand. My boss doesn't like to check off his tasks in "Approval Requested" and then "Creative Approval", but I understand why it's like this, so I'm OK with it. There was some initial resistance to the platform by some on the tea, but training and use have made that situation better.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Workzone

It had the best integration, functionality, training and reputation.

Review Source

DK

Debbie K.  
Program Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "New User, Love it"

February 7, 2024

5.0

Pros

Great functionality and a wide variety of customization! Extremely helpful in task and project management.

Cons

It could be a little prettier, but I hear they are updating this. I'd rather it work well than look pretty (unlike a lot of other options out there that look pretty but don't function well), but pretty is nice sometimes.

Review Source

AJ

Abhinav J.  
Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Amazing Work Management Tool "

June 4, 2022

5.0

Workzone is an amazing tool, I love all its services and work on it on a daily basis especially its integration to other software such as Slack and Evernote provide a great level of Inclusion.

Pros

Workzone has a lot of tools for Workspace Productivity, I love its Project Tracking tool where we can not just see all the Project Tickets on a Single Page but also track the amount of time spent on each work. It provides tools such as Gantt Chart and offers both Micro as well as Macro Management software as a Service.

Cons

Workzone has a lot of Functionalities that are unexplored, because of its User Interface it's a bit complicated to understand what all things are possible.

Review Source

KS

Kristina S.  
Operations Manager  
Building Materials  
Used the software for: 2+ years

### "Love it!"

June 6, 2019

5.0

I have been using Workzone for 6 years now and couldn't function without it. It keeps me organized and ensures that none of my projects fall behind. Not only are there graphic indicators when a project is in danger of falling behind, but the email notifications help ensure we stay on target and no items are missed. When I have an issue, or can't figure out how to do something, customer service is incredibly helpful and very very fast at responding! Such a great program and an amazing company that supports it!

Pros

It is incredibly easy to use and takes about 2 minutes to train a new person on. Workzone is very intuitive and easy to navigate. Editing and customizing individual projects is incredibly easy. Reports are easy to create and customize and project info is searchable for those times that my memory fails me.

Cons

There is a slight delay when updating tasks or saving new comments. This could be internet speed based though, so i'm not sure if its a valid "con"

Review Source

JW

Jennifer W.  
Manager, Marketing Operations  
Entertainment  
Used the software for: 2+ years

### "Great Experience with WorkZone"

September 30, 2019

5.0

WorkZone has been very helpful in supporting our internal marketing and review processes. We needed a central source for our projects and documents, and WorkZone provided the perfect solution.

Pros

We chose this software because of the dual functionality...the project management and document storage/sharing. It's very intuitive and easy to use, and was easy to set up initially. Customer support is very responsive with training and any issues we have had....as well as very open to suggestions when we find something we would "like" to be able to do.

Cons

None that I can think of. Maybe a few idiosyncrasies in managing date changes, but with regular usage it became easier to manage.

Reason for choosing Workzone

I had prior experience with WorkZone and knew it was the perfect solution for the needs we had at my current organization.

Review Source

AT

Audrey T.  
Director of Marketing  
Education Management  
Used the software for: 2+ years

### "WorkZone was the answer!"

January 15, 2021

5.0

Our experience has been exceptional! The transition had to be put on hold and our representative was fantastic to work through our issues until we were ready to implement. I don't know how we managed our work flow without this product.

Pros

Tracking multiple projects at various stages in the process.

Cons

The cost can be prohibitive, especially in higher education.

Review Source

BE

Blythe E.  
Digital Marketing Coordinator  
Printing  
Used the software for: 6-12 months

### "Workzone Review"

October 9, 2020

5.0

Solving how long a project takes, and tracking time when handling branded projects. We are able to charge appropriately now based on the time spent.

Pros

The time managment feature is a great tool to show how long each project takes you.

Cons

I feel it is missing an easier way to have the same communication on a task with different people without tagging them. Also I wish it had a easier was to write back in the Markups and a better way to view creative projects, rather than just a thumbnail.

Review Source

CC

Christine C.  
Sr. Project Manager, Marketing Communications  
Medical Devices  
Used the software for: 2+ years

### "WorkZone is a lifesaver!"

March 13, 2019

5.0

The team at WorkZone has been very involved with our experience, always making sure we are up-to-date on the latest changes, asking for feedback and making sure we are getting the most out of the software.

Pros

WorkZone has been a game-changing software for our company. We had originally planned to use Microsoft Project but ran into issues with complex training for the team. We found WorkZone and it solved all our problems -- simple, ease-to-use, very intuitive. It has streamlined our workflow, allowed for commenting regarding schedules and status and given everyone up-to-date task lists. We couldn't live without it now. It is also a great value and works for both Mac and PC, which was an issue with Project.

Cons

Nothing— WorkZone has been the best decision we've made in recent years.

Review Source

LS

Lisa S.  
Communication Production Manager  
Higher Education  
Used the software for: 2+ years

### "WZ user 4+ years"

February 16, 2021

5.0

Our project management software prior to WZ was not collaborative nor was it able to facilitate task/responsibility tracking as needed. WZ has made my job much easier. I am also appreciative of the WZ team as they are quick to respond to emails and have quarterly virtual meetings with me to discuss any issues I have with the software, as well as share new features. Having this ongoing interaction is valuable to me as a WZ administrator/project manager.

Pros

Overall WZ is inherently user friendly.

Cons

I am presently seeking more conducive facilitation of the calendar view. I have no doubt it will be addressed.

Review Source

Courtney J.  
Sr. Marketing Manager  
Insurance  
Used the software for: 6-12 months

### "Our projects have never been more organized"

April 16, 2020

5.0

WorkZone has made my job so much better! I no longer have to nag my designers to know when a project will be ready for review. All of our files are kept in WZ, too, so it definitely helps with version control.

Pros

Using WorkZone has significantly cut down on the number of emails I exchange with our designers. It's so much easier now to check WorkZone and know the status of projects in the design process. We can now set realistic timelines and accurately track how much time we spend on different clients.

Cons

I've had a couple of instances where WorkZone just quits on me. It's probably a user error and after submitting a support ticket, WorkZone customer service responds and fixes my issues right away!

Review Source

VR

Verified Reviewer  
Marketing Communications Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "User-friendly tool and improves my productivity"

July 15, 2022

4.0

Pros

My productivity is maintained while I can stay on top of things thanks to the user-friendly features.

Cons

The only thing I have against this is that I can't open tasks in new tabs.

Review Source

KC

Kevin C.  
Print Production Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "How did we ever live without Work Zone?"

March 6, 2019

5.0

Our company loves how each one of us can easily log on and instantly see job status, tracking all our activity, interacting and communicating regarding each different job. WZ saves us so much time by having everything in one place. We now can't imagine how we got by without WZ in previous years.

Pros

Work Zone enables our company to organize, track status and communicate between one and other for each and every job. Everything is right in one spot easily accessed. Job details and conversations are added, documented and stored for current active jobs and can be referred to after job completion. WZ is a real time saver and valuable tool. Our VP of Marketing runs her weekly Marketing meeting based on our WZ job listings.

Cons

None really that I can think of at the moment.

Review Source

KS

Kevin S.  
Graphic Designer  
Higher Education  
Used the software for: 2+ years

### "Workzone works"

February 7, 2024

5.0

Pros

Intuitive design, great customer service.

Cons

That it alerts my boss when I'm behind on a project, but that's probably a good thing.

Review Source

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