# Page 5 | Workzone Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Workzone the right Project Management solution for you? Explore 217 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/18542/Workzone/reviews

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Workzone

4.8 (217)

[View alternatives](https://www.capterra.com/p/18542/Workzone/alternatives/)

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Last updated June 3rd, 2026

# Page 5 - Reviews of Workzone

## Showing most helpful reviews

Showing 101-125 of 217 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JL

Jennifer L.  
VP  
  
Used the software for: 2+ years

### "Strong mid-level tool for growing companies"

February 25, 2019

5.0

We used WorkZone for six years before growing to the point of needing a more complex system. If circumstances were different, I would happily use WorkZone again.

Pros

Great customer support -- live and recorded webinars, access to personal help, good documentation -- and solid functionality. This is a great value project management tool for companies who want more than a spreadsheet but don't want to pay for all the bells and whistles. Solid reporting and visibility for project managers and leaders. Easy to use once you understand the system logic.

Cons

A relatively high learning curve compared to its competitors. Did not have a mobile app at the time. Lacks some of the customization options of more expensive options.

Review Source

LS

Laurie S.  
Course Operations Manager  
Education Management  
Used the software for: 1-2 years

### "Organizing Efficiency"

August 14, 2019

5.0

Workzone was great for our department. When it was discovered its many features, others piggybacked on our template. Our department used the features we needed to the fullest.

Pros

We were able to set up templates to organize our processes. Being able to follow the process, step-by-step, is critical to the success of our course development. Faculty and supporting department tasks are all under one project for at-a-glance status review.

Cons

We added unique fields, and were not able to pull reports from these fields. Once dependencies are broken between tasks, manually changing dates is a bit difficult.

Reason for choosing Workzone

Ability to add customized fields and track course management.

Review Source

AT

Angie T.  
Contract Coordinator  
Education Management  
Used the software for: 2+ years

### "Production Improvement"

August 6, 2019

5.0

Our team is better aware of all tasks needed to get the job done.

Pros

It gives me a variety of options to set up our projects that are uniquely tailored to only to our company. The WZ team is always very patient with us and help teach us better ways to use it. I like how they are continually improving.

Cons

Learning curve. As with all new technology it took us a while to get everything set up to just the way we want it. That was not a Work Zone issue as much as an office user issue.

Reason for choosing Workzone

Simplicity.

Review Source

PS

Patricia S.  
Events & Project Manager  
Education Management  
Used the software for: 1-2 years

### "Workzone - great project management solution"

August 8, 2022

5.0

The software is great - but the people who support the software are extremely helpful and available to assist.

Pros

The ease of use and the availability of help when you have a question. Training sessions are great and they have a lot of resources available for review and learning.

Cons

No real cons at this time. Really haven't discovered anything I don't like about the software.

Reason for choosing Workzone

Ease of use and their accessibility features.

Review Source

JM

Jodi M.  
Chief Operating Officer  
Marketing and Advertising  
Used the software for: 2+ years

### "Great for Project Management"

December 30, 2019

5.0

Workzone has become and integral part of our team/overall workflow process, I can't image working without it.

Pros

Ease of use, helping keep the team on track, and following up with reporting.

Cons

There are some limitations with it's filters.

Reason for choosing Workzone

I was not a part of the purchasing process.

Review Source

JP

Jeannette P.  
Design & Integration Specialist  
Computer Software  
Used the software for: 2+ years

### "Keeps all of us on schedule"

August 15, 2019

5.0

First we loved it just for being able to track, maintain up to the min. Now downloading from WZ to do analysis on time spent by different criteria with ease.

Pros

Easy to setup, maintain, update and use. One place to keep notes, docs, time for all members to see.

Cons

Calendar export to outlook is limited if your projects can be longer than a month.

Reason for choosing Workzone

Ease of use while still providing what we needed.

Review Source

RS

Rebecca S.  
Senior Director of Marketing  
Higher Education  
Used the software for: 6-12 months

### "Great Project Management Tool"

May 12, 2020

5.0

We are very happy with Workzone and love working with the team.

Pros

This tool has completely transformed the way we work. Prior to implementing Workzone, our MarComm team had a very dated and fragmented process. This tool has enable us to increase our efficiency, improve our "client/colleague" experience, and effectively capture data.

Cons

I'd love to see an expansion of the proofing functionality. It would be very helpful to have an approval hierarchy when sending multiple people an approval request. For example, we often need to share a proof with a team where the manager prefers that her two employees provide feedback first. If those employees provide conflicting feedback, it would be great if the manager can see their comments, but choose which one to ignore/approve.

Review Source

BM

Bill M.  
Digital Initiatives and New Media Lead  
Higher Education  
Used the software for: 6-12 months

### "Love our Wotkznr Experience "

December 2, 2020

5.0

Couldn’t be more pleased. I highly recommend Workzone for any team looking for a highly effective collaborative project management platform. The product and their support are the best.

Pros

The ease of use across the platform is amazing. Easily adopted by all levels of users. Support is tremendous.

Cons

User interface could be a little more sophisticated. That being said, in the 10 months we’ve been using the platform, we’ve already seen numerous updates based on direct feedback from users, which is uncommon. The Workzone team does a great job reacting to input.

Reason for choosing Workzone

Function, price, support configuration.

Review Source

KL

Keri L.  
Media Relations Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Greater collaboration for creatives with crazy schedules!"

June 6, 2019

5.0

WorkZone has allowed us to access projects while on the road, track down communication timelines when projects fall into "proof limbo," and gain insight into our department's capacity.

Pros

It's strange to love software because of the customer service, but WorkZone's responsive, witty team made deploying this robust program with 30+ reluctant creatives successful. I love being able to tell at a glance which projects are on track (or not), taking more (or less) time than anticipated, and who should have time to work on urgent requests.

Cons

At first I hated that there were multiple ways of doing nearly everything in the system.

Review Source

MA

Maria A.  
Sr. Executive Director  
Higher Education  
Used the software for: 2+ years

### "Workzone helps make our life easier"

June 3, 2020

5.0

Workzone allows us to track all our projects from across our 10 campuses by category and division. It allows the outside user to enter the request, an administrator can review and accept and create a project and make an assignment. We are able to track each of those 'mini-projects' with tasks and timelines.

Pros

The software is relatively easy to modify when using or setting up job templates and users.

Cons

Some of the filtering for reports can be expanded for ease of use in the reporting functionality.

Review Source

NB

Nadia B.  
Project Manager  
Higher Education  
Used the software for: 2+ years

### "We use Workzone to manage workflow in our university marketing and communications office."

August 24, 2017

5.0

It helps us manage a busy university marketing and communications office.

Pros

Our favorite thing about Workzone is the notes feature. We have a number of student designers with inconsistent schedules, so projects often have many hands touching them. The notes feature allows us to leave detailed information about each task, so that anyone can step in and pick up the ball to keep a project moving forward.

Cons

We would like it if we could see both the original/ideal schedule and the real schedule. The software does not change dates automatically to reflect when a task was actually completed and the subsequent change to dependent tasks.

Review Source

SF

Sarah F.  
Director of Marketing Integration  
Hospitality  
Used the software for: 1-2 years

### "Highly Recommend"

July 7, 2022

5.0

Pros

The customized forms. The markup feature.

Cons

More conditional fields (i.e. min, max) for questions in the forms.

Review Source

MQ

Mark Q.  
Production Artist  
Hospital & Health Care  
Used the software for: 6-12 months

### "New to Workzone"

January 28, 2021

5.0

Very easy to learn. The program has many helpful tips and tutorials at my disposal.

Pros

I started using Workzone when the pandemic hit and I was transferred to the marketing department in our local hospital. I was given a 15 minute inservice on basic functions and was thrown out there to figure the rest of it out on my own. Simply by design, I could watch the tutorials and trouble shoot problems on my own very easily, within a day or so, I was running smoothly.

Cons

I have no dislikes in regards to this software.

Review Source

JC

Junaid C.  
Digital Graphic Designer  
Insurance  
Used the software for: 2+ years

### "Helps me get my job done well."

August 26, 2019

5.0

Overall a good experience.

Pros

Ease of use, no fancy gimmicks or bells and whistles. Straight forward and clean UI. Software updates to add new features.

Cons

Sometimes load times are a little longer than usual (that could be number of things outside of Workzone). Some glitches that doesn't list all of the steps in the project steps view, I to manually search for the project for all the steps to display correctly.

Review Source

MA

Mike A.  
Senior Graphic Designer  
Higher Education  
Used the software for: 2+ years

### "WorkZone Keeps Me Sane!"

May 13, 2019

5.0

I love WorkZone! I look forward to the evolution of the platform and addition of more cool features!

Pros

I love the ease of use and the collaborative features that keep the team updated.

Cons

I would like to see a consolidation of all the communications on a project level (so that all threads for tasks, project, and request are all combined into one area can get fragmented. Drag and drop tasks and projects would be cool :D

Review Source

NH

Nathan H.  
Creative Director  
Marketing and Advertising  
Used the software for: 2+ years

### "WorkZone has literally changed the way we work and coordinate in our agency."

August 18, 2017

5.0

We are much more organized and able to meet project deadlines. Everyone can go to a central place to see where we're at on every aspect of the work.

Pros

WZ has a ton of features and helps us keep track of everything going on. I can look at the workload for each person on my team to know the status of their projects and where new work should be assigned.

Cons

The learning curve is steep, but that's probably true with most PM software. Sounds weird, but there can sometimes be too much granularity so that particular information can get buried in a random spot. Would love a better in-app notification system.

Review Source

Romain O.  
Consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Excellent"

June 26, 2022

4.0

Pros

Workzone is very efficient and has allowed us to manage our marketing department well.

Cons

I don't have any drawbacks to say about workzone for the moment. I am very satisfied.

Review Source

MY

Margo Y.  
Graphic Designer  
Higher Education  
Used the software for: 2+ years

### "Change is hard, but it was worth it!"

November 21, 2019

5.0

Pros

It makes working on projects with multiple components and people easy to stay organized and keep track of the progress. It is easy to use. Customer service is great. The WZ team is always looking to improve their product and service

Cons

Being a user (rather than administrator), I don’t do a lot of back end stuff. For my needs, I have no complaints.

Review Source

SI

Sadie I.  
Marketing Assistandt III  
Insurance  
Used the software for: 6-12 months

### "Refreshingly simple, effective, and affordable solution"

February 1, 2023

5.0

Lovely

Pros

Intuitive and simple. Makes everything so smooth with version edits and assets.

Cons

Accidentally deleting task when I wanted to edit multiple fields. An 'undo' function would be great!

Review Source

Ryan Samuel T.  
Nurse II  
Hospital & Health Care  
Used the software for: 6-12 months

### "Very Easy To Use With Great Customer Care"

November 22, 2022

5.0

Pros

Workzone is packed with features yet not overly complicated. It's simple for new users to catch up. It is simple to specialize and meet the unique requirements of your sector or even a particular business circumstance, and the customer service and training programs given are always accessible, beneficial, and adaptable to our demands.

Cons

There truly is nothing I could do without about the product. It's so extensive, I realize I haven't fabricated a comprehension of how to use the product completely.

Review Source

ZB

Zoey B.  
Account Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Workzone - Improving Agency Process and Relationships"

February 19, 2020

5.0

Customization has given our team the freedom to create more effective internal processes and Gantt charts have revolutionized our Account Management touchpoints with clients. The markup feature has helped our clients clarify their needs and have more direct references while feeling more a part of the creative process. Not to mention the great support staff. Workzone has been a huge step in making our business more successful!

Pros

Customization, Gantt Charts, To-Do lists, markups, approvals

Cons

Page glitches when switching projects, some occasional UI malfunctions

Review Source

KH

Krissy H.  
Lead Config and Creative Services  
Printing  
Used the software for: 2+ years

### "Organization is the key to success"

March 22, 2019

5.0

We used to use print outs and bins labeled by day to organize work, and I know many teams still are! This tool literally has it all, thank you for such a great product.

Pros

Tasks, reports, to do lists, it's so intuitive and keeps things so organized. Also templates and so much available for making life more efficient.

Cons

I honestly can't think of a thing, it solves every problem.

Review Source

JAR

JO Ann R.  
Traffic/Print production Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Ease of use"

February 10, 2020

5.0

Pros

Workzone is easy to use. Very complex schedules can easily be created and utilized by many stakeholders. Schedules can also easily be revised.

Cons

Some schedules are more difficult to decipher when tasks are overlapping with many dependencies. The schedule creator understands the logic, but not all users can easily follow the schedule.

Review Source

JD

Joel D.  
Director of Facility Operations  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A++ for customer support"

August 11, 2021

5.0

Pros

The customer support and training with Workzone has been phenomenal. The product is very efficient and has kept projects from falling off the radar. Workzone has streamlined our processes and has surprisingly made for a much happier workforce!

Cons

The only thing about Workzone is there are so many things it can do that I don't use them all.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Workzone

The functionality and price were far superior with Workzone.

Review Source

MS

Mark S.  
GM  
  
Used the software for: 2+ years

### "Workzone"

February 28, 2019

5.0

Easy to use, customer support is awesome, and the value it provides our process is outstanding!

Pros

The ease of use, customer support, and value it provides. We've been extremely happy with the product!

Cons

I'd like to see a more modern format overall, perhaps different views of projected work scheduled, again in a more modern looking format.

Review Source

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