# Page 7 | Workzone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Workzone the right Project Management solution for you? Explore 217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/18542/Workzone/reviews --- Workzone 4.8 (217) [View alternatives](https://www.capterra.com/p/18542/Workzone/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 7 - Reviews of Workzone ## Showing most helpful reviews Showing 151-175 of 217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Courtney C. Staff Writer, TheBoot.com Entertainment Used the software for: Less than 6 months ### "Great for Teams" July 18, 2019 5.0 Great for team tracking. Helps keep everyone informed and on the same page. Pros I am able to assign work to the different designers on my team. I am able to track their progress and contact them if there is a problem. Cons It took me a little longer than normal to get used to this program. After about a week of daily use I feel comfortable inputting and tracking projects. Review Source GP Gretchen P. Graphic Designer Higher Education Used the software for: 1-2 years ### "Improved production time and client communication" July 19, 2019 5.0 Workzone's project requests, project timeline view, project markup tool, reminder emails, etc. have reduced the time I spend explaining, emailing, and interpreting my clients' needs and requests. Pros Work timer Markup tool Gantt view emails Cons Filters not saved No email response list Review Source LM Leo M. CSR II Hospital & Health Care Used the software for: 6-12 months ### "Giving the best out of your workflow management" May 13, 2019 5.0 I would really recommend this product. Overall great software. Pros Scheduling on this software makes it much more easier on our work. Our projects keeps on moving forward as scheduled. The notes feature is perfect that gives you all the detailed information on our tasks. Cons Perfect software. A few more updates with the time feature to update automatically would be great. But that is just one update away! Review Source SS Stephanie S. Project Manager Used the software for: 2+ years ### "The software is easy to use and train new use on. Customer service is prompt and personable." August 18, 2017 4.0 Pros I like the WZ team is working to make improvements and looks for feedback from their users (this eval is a perfect example). Cons The reporting need some improvements. Can't export large file to do analysis. Need more option to export all project including archived. Review Source SB Sandra B. Senior Physician Liaison Medical Practice Used the software for: 2+ years ### "Sandy Brooks' Review of Workzone" January 18, 2021 5.0 I like that we receive a message that the project has been "accepted" but still falls short on anticipated completion date. Pros User friendly, much improved from the past Cons Prediction of completion, would like to receive an approximate completion date Review Source RA Rachael A. Project Analyst Health, Wellness and Fitness Used the software for: 1-2 years ### "Good tool " June 26, 2020 4.0 Easy to use, therefore a good experience with Workzone and helping team members with Workzone requests has not been an issue. Pros The ease of loading projects and also adding time. Cons Have to add in time to favorites before it appears on time sheet Review Source JK Jennifer K. Contract Instructor E-Learning Used the software for: 1-2 years ### "Easy to use and keeps us all in the loop" January 21, 2020 5.0 Pros I know exactly where the tasks are in the development process; who I report to, and I can easily leave information for the next person. Cons I'd like to be able to see out more than 30 days in advance if possible. Review Source NG Noelle G. Marketing Coordinator Higher Education Used the software for: 6-12 months ### " WorkZone Review" January 2, 2020 5.0 Such a positive experience. The entire Workzone team especially our Customer Success Manager, \[SENSITIVE CONTENT HIDDEN\], is always so helpful going above and beyond for our organization! Pros User friendly with great features that allow me to stay on top of things while maintaining efficiency Cons The dependency feature automatically defaults the task's start date instead of allowing me to customize Review Source lA lisa A. recruitment director Staffing and Recruiting Used the software for: 6-12 months ### "excellent software" June 3, 2024 5.0 Pros its really user friendly and very efficient and helps me to keep organised and on top of my business Cons none this is an excellent product that i would definitely recommend Review Source MM Matt M. Director of Sale Marketing and Advertising Used the software for: 6-12 months ### "Customer service is SUPERIOR" April 6, 2020 5.0 Pros There are many things we like about the software, however, we needed highly customized software and we got that with Workzone. The customer support is amazing. they walked us through our needs and how to set up the software accordingly. Cons Don't really have a anything we don't like about it. Review Source TN Todd N. Owner Construction Used the software for: 1-2 years ### "An excellent platform." August 29, 2017 5.0 Higher productivity and a greater ability to communicate where we stand at any given moment on a project Pros Ease-of-use and ability to have a good snapshot of projects and their current state. Automated notifications of due dates and past tasks is invaluable Cons Getting C-Class subcontractors to participate in it. There is little else that is a detractor from a great platform such as this Review Source AC Ali C. Marketing Recruitment Specialist Higher Education Used the software for: 6-12 months ### "Great software! " June 23, 2020 5.0 I love it! I have almost been using it for 1 year now and it definitely was so easy to catch on and start using right away. Pros The organization process & easy communication with other employees. Cons It's very hard for me to think of improvements because I feel as though WorkZone is constantly working to improve itself already! One step ahead. Review Source KB Kelly B. Graphic Design Specialist Hospital & Health Care Used the software for: 6-12 months ### "Keeps me organized." September 19, 2019 5.0 I use it to receive projects from clients that need to be created and they can review and ask for edits. Pros I love that I can find all of my projects quickly and can look up previous projects. I can find files I need to download and get notified when I have to make changes to a doc. Cons I sometimes find it hard to locate things. Review Source DN Dan N. COO Health, Wellness and Fitness Used the software for: 1-2 years ### "Great collaboration software" August 3, 2020 5.0 Great experience so far. They take the feedback of missing features seriously and make changes. Amazing customer support and engagement. Pros Ease of use and overall look and feel. Unlimited product support Cons There was nothing I didn't like or continue to dislike after 1 year of use. Alternatives considered [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Workzone Look & feel and unlimited product support Review Source JM Jared M. Director of eCommerce Retail Used the software for: 6-12 months ### "Overall it has been a great experience. I like working with the customer success team a lot. " June 14, 2017 5.0 My remote team and I are a lot more organized. Pros I think the best thing I like about Workzone is the project and task tracker dashboard. I rely on it to manage my day to day tasks. I also like their customer success team. They really coach you to be successful on the tool which is something that many of the other tools lack. Cons Nothing major. I wish it was a little cheaper. I didn't like the interface before but they recently launched a new interface which I like a lot. Review Source AV Albert V. Project Manager Government Relations Used the software for: 1-2 years ### "Workzone operation process" June 17, 2019 4.0 Pros 1\. The software is easy to use and understand Cons It times out to quickly when using it for a long period of time Review Source DB Deborah B. Project Manager Used the software for: ### "Good solid workflow system -- easy to use" June 30, 2015 4.0 We are using WorkZone as a workflow system only. We don't use the time tracking and use only a couple of the reports, so for how we're using it. . . . Pros Very easy to use and set-up, although the time to set-up any system like this should not be underestimated. Auto-notification sent to the person responsible for the next task once one is done. Support is excellent -- responds quickly and is very knowledgeable. Can easily drag-and-drop literature for review. Easy to make comments and document job specs / direction. Later dates auto adjust when additional time is added to a task. Cons Tasks "fall-off" to-do lists once they're 30 days old. I spend a time adding days to tasks so that they will remain visible in people's to-do lists. Initial training was less than optimal, but I heard that person is no longer at WorkZone. Reporting is not customizable. (However, we do very little of that now.) To-do list lists every task. Would be nice if it showed only your next task in a specific project -- one task per project at a time. Would like to CANCEL items, so they can be permanently cancelled, but not deleted or inactive. Time tracking was cumbersome. We no longer use it, but not for that reason. No time stamp for when someone checked off their task. Review Source VR Verified Reviewer Information Systems Specialist Higher Education Used the software for: Less than 6 months ### "Good Tool for Project Management" March 22, 2019 4.0 Overall, I like using Workzone for project management but it needs to be used by people who are already competent in project management software. It is not very intuitive for beginner users. Pros Workzone is a good tool for project management. We have a large office and it allows you to see everyone's projects or only your own. You can also add tasks to projects. It was very customizable to set up. Cons It is not very user friendly. The menu categories are not intuitive and you definitely need to give your whole office training before using it. The filtering is also confusing. Review Source JW Jim W. Systems Specialist Hospital & Health Care Used the software for: 1-2 years ### "Workzone making tracking work easy" March 18, 2019 5.0 Was a plus to find an inexpensive work flow piece of software that didn't take much training. The Workzone help desk is readily available for a conference call concerning any questions we may have as well. Pros Nice to be able to enter a project work flow line by line and if it is a repeating project, I can save the template and simply copy and rename it the next month or Quarter as needed. Cons For what I need this for, I didn't see a downside to the functionality. Review Source AW Alanna W. Director of Travel and Purchasing Management Consulting Used the software for: 6-12 months ### "Easy System!" July 15, 2020 5.0 The system is extremely easy to use and I love all the reporting. Our account manager is also very helpful. Pros The system is very user friendly and easy to learn on the spot. Cons Tasks can be tedious to change project dates if you initially enter wrong. Review Source DS Danielle S. Marketing Analyst Consumer Goods Used the software for: 6-12 months ### "GREAT PROGRAM" February 7, 2020 5.0 Pros It is easy and user friendly! It keeps all my tasks and to do lists organized. We use his platform in our weekly meetings to track everyones progress on the Marketing team. Cons I have no cons to report at this time... Review Source CB Chaitali B. Application Support Specialist Education Management Used the software for: 1-2 years ### "Workzone Review" August 20, 2019 4.0 It has been a good experience because it makes tracking new projects easier. We can add all the tasks associated with the people involved along with the duration of the project. We can also attach relevant files and paths to the location of the data used. Pros I liked the fact that we could organize all the projects and add tasks as per the requirement. Cons It is a little difficult to figure out how to retrieve or check out the old projects Review Source KM Kevin M. Creative Director/Brand Manager Used the software for: ### "Keeping it simple" June 18, 2015 4.0 We had a custom built PMS for a long time, so finding something that would work for the way we work was a little bit of a challenge. Once I found WZ I knew it would take just a bit of training my team, but it would make everything better. I found out that the multi-tasked level with different deadlines was a bit too much for us. We are a communications and marketing team in a university setting and our projects are usually here one second and gone the next. So being able to use the product in different ways has helped us out. I stripped it down to were we add a project, add everyone to that project, add one task that would be the "first proof" deadline (set it for one day in order to easily extend it), and set the project end date as the "delivered" date or "in hand" date. This is much closer to the way our custom built system worked and it has been working wonderfully for us. I truly believe that WZ could work for the smallest of project management to the largest project management. And one other thing, I love it b/c I can make it work as more of a project-based system and not as heavy of a task-based system (even though it's not intended for that). ;) Review Source CD Cheryl D. Writer Computer & Network Security Used the software for: 6-12 months ### "Work Zone" June 27, 2019 4.0 It lessens the amount of communication - check the box and it goes forward Pros It is easy to design to the platform of information needed Cons It does require people to be involved in its success Review Source FC Felipe C. VP, HR & Organizational Development Financial Services Used the software for: 1-2 years ### "Great Project Management tool and service." October 1, 2020 5.0 Nothing but positive. Pros Great support and service team as well as a great product. Cons The reminders that in am due to update my tasks. Lol Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.