# Page 8 | Workzone Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Workzone the right Project Management solution for you? Explore 217 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/18542/Workzone/reviews

---

Workzone

4.8 (217)

[View alternatives](https://www.capterra.com/p/18542/Workzone/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated June 3rd, 2026

# Page 8 - Reviews of Workzone

## Showing most helpful reviews

Showing 176-200 of 217 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NS

Nancy S.  
Content Editor  
E-Learning  
Used the software for: Less than 6 months

### "It Kept Me on Task"

May 6, 2019

5.0

I found it motivating, informative and very reliable.

Pros

It kept me informed about deadlines. I could see new assignments coming up, assignments that were current and those that might be overdue.

Cons

There was nothing to dislike about the software because every aspect of it was user controlled. I could decide not to get the daily reminders, I could inform if the deadline became a problem, I could inform if the hours for the job were less or more than expected and write notes.

Review Source

MN

Marie N.  
Marketing Project Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Awesome Product- Awesome Customer Support!"

May 20, 2022

5.0

Pros

Easy to use; friendly and helpful customer support.

Cons

The option to report by Target Deadline would be nice.

Review Source

SH

Susan H.  
Director  
Hospital & Health Care  
Used the software for: 6-12 months

### "Workzone makes my life as a customer easy"

September 16, 2019

5.0

Pros

I request graphic design support through Workzone from our in-house designers. Workzone allows me to communicate with the designer throughout the process to keep projects moving forward. I also really appreciate the alerts letting me know when something needs my attention.

Cons

Sometimes I can't find what I'm looking for, but we have a ton of stuff on the site.

Review Source

AT

Austin T.  
IT Consultant  
Computer Software  
Used the software for: 6-12 months

### "File management with projects helps with organizing all information together"

February 11, 2017

5.0

Workzone comes with integrated document management solution. Often we need to store files with the projects so our clients can access it. It helps integrating project files as needed. Reporting can be customized as needed based upon various available filters.

Review Source

GI

Gary I.  
Operations, Business Consultant  
  
Used the software for:

### "Love the software as long as you have a specific workflow requirement to address"

June 17, 2015

4.0

Pro - intuitive to use; workflow consulting with Alex - homerun; project request and the ability to add what we need - great; document manager huge potential Con - reporting kludge; no API culls limits scale; markup tool only works for small page counts This tool is accepted internally. However, clients are not willing to interact with it. WorkZone doesn't share your feature enhancements ahead of time, so it is a negative event. Meaning, your releases cause more problems because we have to quickly figure out a plan on what to do with live work. Would be better if you hosted a webinar a week before your release so we could plan and not be reactive. Our usual approach is to ignore the feature rather than to figure out how to use it. Not the best approach - just being honest. Markup tool would be better if it tapped into the Acrobat comment/markup tools and have the ability to save and move the file along the workflow path.

Review Source

BL

Brad L.  
CFO  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Easy to use "

July 8, 2020

5.0

replace Google sheets

Pros

Workzone was super easy to implement and use. The training provided by the relationship manager was also great

Cons

The UI could be a little cleaner - its a little busy and looks a few years old (even though it probably is not) Compared to other 3 rd party systems like Bamboo it could use a fresh coat of paint

Reason for choosing Workzone

Price and fit

Review Source

RD

Ric D.  
Custom Interface Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "WorkZone Project Management"

April 24, 2015

4.0

Pros

Projects are easily created. The scheduling and task features are extensive couple with the email alert systems it ensures you kept on track with your project milestones. The drag and drop functionality is a slick tool and offers a great user experience. The product support amazing.

Cons

The reporting covers all the basics and delivers all the standard tracking elements but customized proved to have some challenges.

Review Source

AW

Ashley W.  
Operations Support & Software Administration  
Insurance  
Used the software for: Less than 6 months

### "Workzone Works!"

December 8, 2016

5.0

We have been on Workzone for several years, and my team really enjoys interacting with it. There is ability to look at the projects globally as well as in detail. Steps can be built in for different teams, and the reporting ability is wonderful. We have implemented several successful projects lately, using Workzone.

Pros

Easy to use, reporting, and the support is great.

Cons

There should be a way to help you build your project and timelines. Like a project template that asks you the necessary questions: how many teams? what is the deadline? Do any tasks depend on other tasks? What needs to be shared? etc.

Review Source

FD

Fraser D.  
Product Marketing Executive  
Computer Software  
Used the software for: 6-12 months

### "a very capable Project Management tool"

January 16, 2019

4.0

Pros

\- it is a very feature rich product that has been developed over several years - the knowledge and experience of the customer service team is second to none

Cons

\- quite old looking; needs some modernisation - perhaps due to the age of the software or lack of support, it frequently takes a long time to return data

Review Source

RD

Ryan D.  
Data Analyst  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Fantastic Product with Exceptional Support"

October 25, 2017

5.0

Great Product!

Pros

From initial inquiry into their services to carryout of implementation, Workzone has met my teams needs completely.The product is extremely easy to use and and allows for a diverse range of functionality. Being able to store our data within Workzone was an added bonus and their security is second to none. The rep from the company was eager to answer any questions we had in the initial talks and very thorough in helping us get the request pushed through to start implementing workzone.

Review Source

AM

Angela M.  
Director, Advertising & Promotion  
  
Used the software for:

### "I love it! It's eliminated spreadsheets, it's provided necessary reports, etc."

June 18, 2015

5.0

Pros: Eliminates the need for manual project tracking and status reports (spreadsheets), eliminates manual project number generation, allows for MS Project schedules to be imported, allows for easy-to-use project templates to be saved Cons: Those who don't understand the need for all of the features don't like it and complain about it. Those who are not project managers or don't like doing project management of any kind don't like it. There are so many features that WorkZone provides that we're finally getting around to utilizing more of them. WorkZone has allowed for us to make many positive changes in our project processes.

Review Source

TLK

Thomas Lane K.  
Quality Improvement Manager  
Medical Practice  
Used the software for: 2+ years

### "WorkZone Review"

April 16, 2020

5.0

Great experience. Works great for keeping our medication invoices and other requirements for pharmaceuticals organized.

Pros

Ease of use and works as it needs to with no issues so far. Over 4 years of use and we have never had a single issue.

Cons

There are for me, no cons or negatives associated with workzone

Reason for choosing Workzone

Don’t know. Was in place upon my arrival.

Review Source

KC

Kirsten C.  
Freelance Writer & Editor  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Functional & Dependable for Review/Markup"

February 3, 2020

5.0

Pros

I appreciate the PDF markup function. Overall, it's easy to use as a copy editor and eliminates the additional steps of download/upload.

Cons

The fact that there is no "highlight" function. The markup box limits the ability to select text blocks over line breaks.

Review Source

AS

Antonio S.  
Director  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Good starting PM software product"

October 12, 2017

4.0

This is a perfect software to allow the team to wet their feet in the use of a PM software

Pros

Workzone is very easy to use and the supporting staff is easily accessible I also like the clean interface which allows to quickly get around

Cons

Today having an app is important because many times work is done on the go. Workzone does not have an app Also lacking the ability to add customized fieds reduces the reach in covering specific data collection.

Review Source

CD

Christopher D.  
Creative Manager  
Real Estate  
Used the software for: Less than 6 months

### "Workzone is a tough sell!"

August 7, 2019

3.0

Workzone was nice for the time that we used it, however, the UX does need to be worked on for this platform. If you can make the platform more engaging for users, then user retention will increase. As of right now, the platform feels old, dated, and could use a facelift. I will revisit this software if they figure out their intuitive issues!

Pros

Workzone felt very robust in terms of what it provided. Task delegation and showcasing each project and getting down to the nitty gritty for each task was great to see!

Cons

The software is not very intuitive. Because of that, our company's users felt discouraged and basically abandoned the CRM for traditional project management methods.

Review Source

AR

Ajay R.  
Student  
Education Management  
Used the software for: I used a free trial

### "Great Customer Support"

April 13, 2023

5.0

Pros

Workzone ensures that you and your team are as comfortable as possible, and pay keen attention to your needs even in the demo.

Cons

There may be a bit of a learning curve for some users.

Review Source

VR

Verified Reviewer  
  
Hospital & Health Care  
Used the software for:

### "Terrible pricing structure"

November 11, 2014

2.0

This company has some pretty ridiculous pricing plans. First of all there is no demo period. Zero. The only demo they do is one they control and then you have to decide. If you decide they charge you a $500 fee and then it is $250 per month (for 10 users). You must sign a contract for 12 months and cannot cancel. Who ever thought of this plan structure is really unaware of the competition that is out there.

Pros

simpler that MS project

Cons

terrible pricing plans

Review Source

ER

Erin R.  
Senior Project Manager  
  
Used the software for:

### "WorkZone Review"

June 17, 2015

5.0

I really enjoy using WorkZone and wouldn't use any other product! The device and customer service definitely get a 5 out of 5 because of it's functionality and Alex Dingley. He is always available for the crazy questions I have and will talk me through each issue on the phone till I understand it. It's been a very helpful extension of WZ! My only complaint (very minor) is on some features such as being able to take a project from a previous year, enter a new date for the following year and have the whole project re-sync to the current time so you don't have to manually change each date. I know you guys are always working on improvements though so I'm sure it's just a matter of time! Thanks!

Review Source

GD

Gregory D.  
Corporate Controller  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Manage your Projects with Ease"

May 13, 2019

5.0

Great tool to manage any kind of task you want along with the visibility and security to match!

Pros

Easy to create additional tasks to a project

Cons

Adjusting dates once tasks are adjusted.

Review Source

fC

florey C.  
Community Health manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Workzone"

April 11, 2019

5.0

The expertise in creative/social media is amazing!

Pros

very prompt response and assistance. the software is very client friendly.

Cons

Nothing that I can think of at this time.

Review Source

JR

Jamie R.  
Director of Marketing  
  
Used the software for:

### "Simple and efficient"

June 18, 2015

4.0

Pros- keeps my team accountable, disciplined and organized; user friendly, simple to understand. Overall I love this product and have implemented it in two organizations to be our lead project management system for the marketing team Cons- Should allow for more associate seats as my team uses it for agency model but other teams use it as their dept work production w/in the teams; Should be able to adjust what a user can access individually, not by "Role"; document markup tool not the most user friendly. Project Request tool should allow owner/admin to add additional fields for data collection upon Project Request to eliminate back and forth; Would love to see a mobile version - app.

Review Source

SM

Stephanie Miles  
  
  
Used the software for:

### "User-Friendly Project Management"

June 11, 2013

5.0

WorkZone is an excellent solution for larger organizations (especially ad agencies and marketing departments) that need help staying on top of multiple ongoing projects. The platform’s template tools make it easy to replicate similar project processes, while daily email digests ensure every team member knows exactly what he or she needs to do to move the project along. Managers can save time when they use WorkZone to keep their departments on track, and they can decrease the penalty costs typically associated with delays or missed deadlines.

Pros

Excellent system for large organizations and marketing teams

Cons

May be too robust for smaller firms

Review Source

SH

Scott H.  
Marketing Information Manager  
  
Used the software for:

### "Powerful, easy-to-use tool that always keeps our marketing team organized and on task"

June 19, 2015

4.0

Pros: Easy to navigate, populate, and report out. User-friendly. Cons: None Overall it's been a great experience utilizing WorkZone as our project management tracking tool over the past 18 months. I highly recommend it to any organization with an abundance of projects going through the pipeline, many simultaneously. We were able to more effectively manage 230+ marketing projects in 2014 and we're well on our way to that many or more in 2015. I wouldn't want to do it without WorkZone. It made our old software, which was clunky and not so user-friendly, seem like a dinosaur. Get organized with this software. You'll be happy you did.

Review Source

SG

Stan G.  
Director of Sales  
Information Technology and Services  
Used the software for: Less than 6 months

### "More than a project management software"

January 27, 2017

3.0

WorkZone provides features not only for a project management system but for file management and version control as well. It is a combination of a number of tools required by an organization (Especially IT). We can easily share documents with others and manage the document version control as well. In terms of managing projects, it has almost all features available.

Pros

Well, it is a mix of a number of tools. Sometimes having more features are good but it can make the application complex for the users.

Cons

I would say, to work more on improving the interface and usability. Since you have a lot of functional apps as part of your tool, it would be great for users to have a great user interface.

Review Source

CF

Christie F.  
Owner  
  
Used the software for:

### "Great for managing work flow and incorporating online proofing!"

June 17, 2015

3.0

Love the ease of use, however the ability to export reports or neat joblists still lacks complete satisfaction for me. Would prefer to send proofs through the job management system and keep all remarks with job, rather than send for approval from a documents folder. The project request should auto fill notes into converting it into a project. Sometimes if notes are added to the project request from the client, the email does not reach PageAnn. Overall though it is doing a great job for us and we plan to continue with Workzone for quite some time.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.