# Page 2 | Workzone Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Workzone the right Project Management solution for you? Explore 217 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/18542/Workzone/reviews

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Workzone

4.8 (217)

[View alternatives](https://www.capterra.com/p/18542/Workzone/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 2 - Reviews of Workzone

## Showing most helpful reviews

Showing 26-50 of 217 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DV

Dan V.  
Senior Specialist Email Marketing and Strategy  
Insurance  
Used the software for: 2+ years

### "Great overall tool and customer service"

January 6, 2026

5.0

We have been using Workzone for 10 years now as our marketing team's project management tool. Our experience has been nothing but positive, and the WZ team is always available and ready to help whenever anyone on our team needs it!

Pros

The Workzone project management tool is very easy to use. And getting new team members up-to-speed takes very little time or training.

Cons

I honestly don't have any real complaints. We have had a positive overall experience in our time using this platform.

Alternatives considered

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Workamajig](https://www.capterra.com/p/10533/Workamajig/)

Reason for choosing Workzone

seemed like best value for the price at that time

Switched from

[Workamajig](https://www.capterra.com/p/10533/Workamajig/)

Compared numerous tools to see what worked best for our team

Review Source

OR

Otilde R.  
Product Designer  
Information Technology and Services  
Used the software for: 1-2 years

### "Optimized Team Coordination"

November 8, 2024

3.0

I further notice that Workzone gives great service in managing design team collaboration and managing task. As for the platform, it was selected due to its balance between having powerful features and having a very simple to use interface. Thanks to its space to handle multiple projects with the ability to keep things clear and organized and communicate with each other, this was the best option for our team.

Pros

Customizable workflow templates that adjust to the project types and methodologies. A powerful advanced workload management system that displays visual cues indicating team capacity and project bottlenecks.

Cons

Potentially to make the file preview capabilities better for designing files. Custom field creation is needed with somewhat more flexibility. If I can report more customized metrics in reporting tools, that would be awesome.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

After using Asana for most of our company life and realizing, as a growing design team, we required robust project portfolio management features, we crossed over and moved to Workzone. Resource allocation and project dependency management were better handled by Workzone.

Review Source

KS

Kenya S.  
Program Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Workzone works!"

March 28, 2025

5.0

My overall experience with Workzone is pretty good

Pros

I can submit request easily for other teams to review and approve. It provides status updates as well

Cons

What I like least about Workzone is the look. It can be more exciting and fun than the bland gray...

Review Source

MW

Madison W.  
Project Coordinator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love Workzone"

October 30, 2024

5.0

Pros

It is easy to use and easy to teach others

Cons

small things, like being able to filter productivity rates from different years. For example, if I wanted to know if we were more productive and on time with our projects this month compared to this time last year, I don't believe there is a way to do that.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Review Source

RF

Rachel F.  
Director of Manufacturing Services  
Construction  
Used the software for: 2+ years

### "Workzone is a Game-Changer for Project Management!"

August 15, 2024

5.0

Workzone has been a game-changer for our team! It’s incredibly easy to use and has made managing multiple projects a breeze. The intuitive interface allows everyone on the team to stay on track, ensuring that tasks are completed on time, and nothing falls through the cracks. Workzone has significantly improved our workflow and communication, making project management more efficient than ever. Highly recommended for any team looking to streamline their project management process!

Pros

What I love most about Workzone is its ease of use and how it keeps my team organized across multiple projects. The platform makes it simple to assign tasks, track progress, and ensure deadlines are met. The collaborative features have significantly improved our team's communication and efficiency, making project management seamless and stress-free.

Cons

While Workzone is a great tool overall, I find that the reporting features could be more customizable. It would be helpful to have more flexibility in creating tailored reports that better fit our specific needs. Additionally, the interface, while user-friendly, could benefit from a more modern design to enhance the overall user experience.

Review Source

AF

Aleksandra F.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "One of the best tools to save time "

March 9, 2025

5.0

Amazing super user friendly with great features that allow me to stay on top of things while maintaining efficiency

Pros

Helped me enable teams to plan, manage, execute, and report on high volumes of projects. Which helped in my time managements

Cons

My only complaint is that you cannot open tasks in new tabs on your browser or window.

Review Source

LN

Lisa N.  
Proposal Development  
Research  
Used the software for: 6-12 months

### "Project Management tracking made easy"

August 6, 2024

5.0

I enjoyed using the software and found it easy to set-up and manage with amazing support from Workzone customer service and training.

Pros

Workzone's lists and filters made it very easy to use and to see which projects were in which phases of progress. The quick view of current projects and ease of opening up tasks for each project by timeline was especially helpful and easy.

Cons

The settings tab has different options based on which main view you are using.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Workzone

The Gantt chart feature and ability to easily create custom templates were essential

Review Source

GC

Gabriel C.  
Communication Specialist  
Higher Education  
Used the software for: 2+ years

### "Cantu's review"

August 22, 2024

5.0

It's been great so far. In comparison to when I first started my job until now. I have understood how to use it better for my job specificially.

Pros

It's a valued tool that keeps track of our projects.

Cons

There is nothing that I'm displeased with at the moment.

Review Source

JW

Jessica W.  
Order Processor  
Computer Networking  
Used the software for: 1-2 years

### "Love Work Zone"

July 17, 2024

5.0

It is user friendly and easy to navigate.

Pros

I like that I can see all my open projects and how successful they are.

Cons

I don't have no dislikes about work zone.

Review Source

DE

Daniel E.  
Enterprise Marketing Specialist  
Financial Services  
Used the software for: 1-2 years

### "Workzone is a great tool!"

August 6, 2024

5.0

I was able to jump in as a new user with ease. I have used other PM tools and that experience was very easy to translate to Workzone. I think it's important to make sure your team uses the tool in the same ways so that you can take full advantage of all the features Workzone provides.

Pros

If you are someone who uses bullet journals and other similar to-do lists, Workzone is super intuitive and easy to use.

Cons

My experiences with Workzone have been frictionless. I have no issues with the tool.

Review Source

AC

Abby C.  
Marketing Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "BEST project management tool out there! "

May 10, 2024

5.0

Overall, the BEST program I've used to manage my projects - it's orderly, chronological, & easy to navigate. I've used other programs before, & they were a MESS. WZ's success is due to their attention to detail, & now their success is my success!

Pros

It's design - I love how I can click on my projects by tab and the drop down lists my tasks in chronological order. Then it emails me when something is late, and I can check my "to-do" list every day to see what is due. FANTASTIC!

Cons

The only thing I have trouble with is the Request Forms. Those are hard to edit. When I'm trying to add something to the tasks/make sure everything relates to the appropriate item, the pop-up list is very, very small and I have a hard time reading it when I'm trying to organize it.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Teams was A MESS. Nothing was in order and I couldn't easily navigate what tasks were mine or do first. It was just an overall disaster.

Review Source

RP

Ren P.  
Graphic Designer  
Marketing and Advertising  
Used the software for: 2+ years

### "Everything I need to manage design projects"

August 15, 2023

5.0

Overall, I've had a very good user experience with Workzone over the years. As mentioned, my favorite attribute is their customer service and their willingness to listen and improve their product based on user input. It almost feels like they've customized the product just for me. Also, we literally speak to them face to face through status and update calls or trouble shooting specific issues. No bots or automated calls here.

Pros

With all the great tools that Workzone provides to help me manage multiple projects across different team members, the best thing I like about it is their customer support. They really care that you have success with their product and will work with you to maximize your experience as a user. They always ask for input on how to improve their product and they listen and actually do it!

Cons

This is not necessarily a negative but there are so many tools available that it can be overwhelming sometimes. This also depends on your role and contribution to the shared project. As a designer, I only use the tools that are useful to me but it's nice to know that others can use other features that can help them manage their specific tasks.

Review Source

LK

Lauren K.  
Marketing Operations Manager  
Consumer Goods  
Used the software for: 2+ years

### "Great Project Management Tool for Creative and Managing Projects & Tasks "

October 10, 2023

5.0

Easiest, most user friendly project management tool I've ever used.

Pros

What I like most about Workzone is how easy it is to use - I've used a lot of Project Management tools in my career and Workzone is by far my favorite! Anyone in the organization can be introduced to Workzone and jump right in and start using it. Workzone provides very helpful and easy to understand instructional videos - which is a time saver when there is not a lot of time for formal training or demonstrations. With Workzone, you can upload all of your creative, have it reviewed and approved, and receive edits, feedback in one collaborative workspace. The reporting feature is fantastic with details and is easy to understand, which is helpful when communicating workload or project status updates. I like how you can create your own project template and save them to use for reoccurring projects without having to re-create the wheel each time! Also, there is something to be said about how SUPER easy timelines and tasks are to create! You can see your projects and tasks on a list, Gannt chart, and can even reference a calendar that will show your assigned tasks for the month, week, day or receive a daily or weekly project /task report straight to your inbox. Workzone provides the most visibility to help manage mine and my teams projects. The customer service is top notch with quick responses!

Cons

The cons have more to do with our internal processes and how we can integrate Workzone features with those processes instead of with Workzone itself.

Review Source

CB

Clair B.  
Digital Marketing Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "A great tool for a marketing team! "

November 14, 2023

5.0

There are no other companies for any software that support their customers as well as Workzone. From transparency and communication to continuously adding features, this is a company that listens to their customers and meets them where they are needed. We love Workzone!

Pros

I like that you can schedule out the tasks for a project, or add as needed. I also like the reporting. I also like that we have quarterly check ins with our customer success rep where she keeps us up to date on improvements from the developers, or ways that we can improve our work flow. Lastly, Workzone listens to its customers. Some of our suggestions have actually been implemented. A great PARTNER in our team success.

Cons

The only thing we wish could change would be an "out of office" feature. This is something Workzone has been receptive to, though. In fact, we've been included in some Q and A about how it would function. So even though it's not a feature now, their team is still committed to listening to feedback and finding ways to make it work.

Reason for choosing Workzone

Cost, single-sign on integration for security, and that wishlist! Originally we switched because our custom system was no longer supported by the creator, but then we identified a long wishlist of items we wished our system could do. Workzone met nearly all the wishlist items and more!

Switched from

[Othership](https://www.capterra.com/p/266602/Othership/)

Originally because our custom system was no longer supported by the creator, but then we identified a long wishlist of items we wished our system could do. Workzone met nearly all the wishlist items and more!

Review Source

TP

Terri P.  
Traffic Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Software"

August 25, 2021

4.0

Workzone brought us out of the dark ages!! It has been a pleasure working with Workzone over the last 4 years, it has been an overall great experience!

Pros

When we onboarded Workzone, we did not have a project management software. The integration was very easy, the software is very user friendly. I like the fact that when you check your task complete it notifies the next person in the timeline to start on their task. Workzone has also worked with us to help implement changes to help improve our business.

Cons

One thing that we've discussed with Workzone is the lack of a financial tool within the software. We know this is a project management software, first and foremost, but having that tool would amplify the system.

Reason for choosing Workzone

Workzone checked all the boxes we were looking for in a project management tool!!

Review Source

BO

Bridget O.  
Admin Assistance to Communications Team  
Religious Institutions  
Used the software for: 6-12 months

### "Incredible Software and Remarkable Customer Service"

June 15, 2021

5.0

ABSOLUTELY INCREDIBLE! The software/platform (both pc/mac & mobile device) are intuitive and easy to use, once you fully understand/ are functioning within the platform. Our Project Management efficiency has increased tremendously. Though, there was a pretty steep learning curve from our previous platform, it has been well worth it. My best advice - just get in and use it daily, set up a Test Workspace where your teams are free to play, experiment, explore, build out, attach, etc. OVER THE TOP & ABOVE AND BEYOND Customer Service from the WZ Team! The onboarding process, weekly zoom calls and recap emails were so helpful. We were included in the entire process - it was not one-sided at all ... they made suggestions/showed examples, yet we had say ... it was truly a WZ and Us/Admins team effort every step of the way! That being said, we/Admins had to own our end of things and were assigned 'homework' in between our calls, which truly helped keep the onboarding process moving along at a tangible pace. SUGGESTIONS FOR IMPROVEMENTS - the WZ Team really listens to your needs and 'could it do this?' suggestions. Since we've been using WZ, several updates/improvements have been made to enhance functionality. TAKE ADVANTAGE OF Tutorials, Webinars and Knowledge Base - the WZ Team has done a PHENOMINAL job of making these available. Searching is easy, and if you can't find what you're looking for, their team is extremely quick to respond when you reach out for assistance.

Pros

The over all concept of how the software serves the needs of comprehensive Project Management. From small (one task) projects to massive (hundreds of tasks) projects, the WZ software is capable of organizing and tracking it ALL.

Cons

Some functionalities that we were accustomed to from our previous software weren't included, which is to be expected when you make a software switch such as this. But we found work-arounds, and/or made suggestions to the WZ Team as to potential improvements to functionality.

Review Source

JR

Julie R.  
Director Marketing Platforms  
Financial Services  
Used the software for: 2+ years

### "Why Sammons likes Workzone as our PM system"

November 5, 2021

5.0

Overall, we really like the simplicity of Workzone as a project management system. It works for our environment and workflow. We've used Workzone for over 10 years. I have quarterly meetings with a WZ rep and find this to be very valuable. Workzone has always been open to suggestions on recommendations for enhancements or additional to improve the system.

Pros

Ease of use, a simple way to manage and track projects

Cons

Some of the recent upgrades has caused confusion for reviews regarding when they are in the document manager section in regards to adding new versions of files that are routing for review vs adding files to the project folder. Unfortunately, this has caused some pain-points for us.

Reason for choosing Workzone

Simplicity

Review Source

KJ

Kimberly J.  
Communications and Marketing Specialist  
Higher Education  
Used the software for: 2+ years

### "Why I love Workzone"

March 24, 2023

5.0

Excellent! It had been needed for years in our department.

Pros

Workzone has been the savior of project management for our department, which, ultimately, affects the entire college. It has meant accountability, improved time and project management, the ability for employees outside our department to request projects easily (and if not easily on their end, we help them navigate the process) and so much more.

Cons

I have no problem with it. Once you learn it and you use it daily, like I do, it's simple! There are features, like dependents, that I don't use, but some features I probably haven't even tried yet, and I should try them. I really have no complaints. If I can't figure something out, I work on it myself or I ask Workzone for help, and they are very quick to respond.

Review Source

Saksham G.  
Senior Ads Campaign Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Workzone Review"

May 1, 2022

5.0

My overall experience with Workzone was good. It helped us in project and task management. It allowed us to transfer some tasks to another employee along with tracking their time to complete those tasks.

Pros

Workzone has an excellent dashboard that gives all the important information you need to see on the front. Another good feature of Workzone is that it allows users to save their own project as a template.

Cons

Workzone is a good tool for project management but with an outdated interface. It's user-interface needs to be updated. Also, sometimes there is a slight delay that occurs while updating the tasks.

Review Source

RW

Renee W.  
Marketing Creative Director  
Real Estate  
Used the software for: 2+ years

### "A Lifesaver for Project Management"

November 20, 2019

5.0

We have been using this tool for a long time and find it vital to our work processes. We use it more as a linear tool for each person to manage their tasks/assignments, and not so much for collaboration with outside parties, though it has that capability. As an administrator, it has been essential for tracking work across departments and to manage timelines. Technical support has been excellent and Workzone staff check in from time to time to learn what else we may need to do our work better. The software is constantly improving based on feedback so we know we are always getting the best product available.

Pros

We like the ability to have all Creative Requests in one place, to identify assignments, and track their progress within the system.Communication is tracked within the software by project, so it is easy to track all comments related to the work. We do a very large volume of work each month and the metrics captured within the software are helpful to assess resources and workload.

Cons

There are some reports that we would like that we cannot capture with this software. Also, workload tracking does not show the cumulative hours on a persons plate when projects are delayed and the hours are still tracked in previous weeks. It takes a bit to constantly update the timeline when items are stalled in reviews/approvals, but that will be the case with any project management software.

Reason for choosing Workzone

Workzone was extremely flexible, allowed for designations by departments/workspaces to organize work, customization options for project templates, management levels to adjust access to information, archiving system, and good built-in communication tool.

Review Source

JM

Jennifer M.  
Editor  
Publishing  
Used the software for: 1-2 years

### "Easy to use with Amazing Customer Service"

November 16, 2022

5.0

I work in publishing and have used several project management tools. This is the first that I feel like is able to handle our needs in addition to other department's needs throughout the company well. Other products have worked well for software development but were not useful for content development. The integration and tools for other types of project are there if we need them, but we can use this product without feeling like we are using something designed for a different purpose or a different workflow.

Pros

Workzone is robust in features without being difficult to use. New users are able to get up to speed quickly. Specialization and the specific needs of your industry or even particular company situation are easily available, and customer service and training offered are always accessible, helpful, and flexible to our needs.

Cons

I really am having trouble finding something I don't like. Threading of comments is a recent addition, which is working well. If comments were separated by version for markups, that would be better for us.

Review Source

PC

Patricia C.  
Executive Assistant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Tool for Busy Office!"

December 9, 2021

5.0

I've been using WorkZone for more than five years and each year we find more uses! Our office runs so smoothly because WorkZone keeps each staff person on track! Thanks!

Pros

We started using this for our design projects, but the longer we used it, we found this tracking system useful to track all of the projects we do. We enter our timelines for each event or activity and each staff can follow along and check off when their portion is done. This helps us keep our work flowing to completion.

Cons

I think the WorkZone Team has thought of everything!

Reason for choosing Workzone

I didn't choose.

Review Source

RV

Rose V.  
Marketing Technology Specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Useful project tracking/management software with growing feature list"

June 23, 2022

5.0

Workzone has enabled my department's expanding team to quickly and precisely onboard complex projects that involve members across different functions. Project tracking has been simplified thanks to the easy-to-use interface. Even customers that don't regularly use the software can easily pick up the system to understand when their requests will be fulfilled.

Pros

Features are continually being improved and implemented. Ease of project creation, task assignment, and ability to implement dependencies between tasks are incredibly beneficial for complex projects. Tracking approval of documents is also very useful when engaging with customers.

Cons

Some features lack in some minor useful features, such as the inability to attach descriptions or files to project templates that would flow through to all new projects created from those templates.

Review Source

MW

Mike W.  
HRIS Sr. Mgr.  
Automotive  
Used the software for: 6-12 months

### "Workzone is a fit for us"

August 7, 2023

5.0

Users have found Workzone easy to adopt, and we were quickly able to organize Workspaces based on our functional work groups within HR. This is the first time we have been able to do effective long range planning with a comprehensive view of all project work.

Pros

The ease of use for a range of users with varying degrees of experience with project management applications and project management in general has been critical to our success. All our users have been able to get started right away with minimal training.

Cons

We are looking forward to being able to eventually baseline tasks and projects. Also, we operate on a 13 period fiscal year that starts at the end of August/beginning of September. We would very much like an option to display alternate calendars, since the fiscal year view is important to our planning processes.

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Jira](https://www.capterra.com/p/19319/JIRA/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Workzone

Cost, ease of rollout, usability

Review Source

VA

Vincent A.  
Training Specialist  
Government Relations  
Used the software for: 2+ years

### "Workzone From A User Point of View"

August 10, 2021

5.0

Overall, my experience has been positive. I can't really think of a negative, from my point of view. I'm a training specialist, and I develop and deliver training for the clients our project managers support.

Pros

We use Workzone for managing multiple projects. It is an easy way to interact with clients and co-workers and keep all of the pertinent information in a single, accessible location.

Cons

I really can't think of anything other than the fact that the expand and collapse feature on tasks seems to have changed to collapse only. I liked the ability to expand everything in a particular client's project in the past.

Review Source

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