Sandhills Development

Easy Digital Downloads


5 / 5
6 reviews

Who Uses This Software?

Creators of digital products use Easy Digital Downloads in order to operate their own, customizable eCommerce site. Independent creators and small businesses are most satisfied with EDD.


Average Ratings

6 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/year/user
  • Pricing Details
    Premium addons can be purchased individually or as part of an Access Pass.
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online

Vendor Details

  • Sandhills Development
  • sandhillsdev.com
  • Founded 2013
  • United States

About Easy Digital Downloads

With Easy Digital Downloads, it is possible to sell any kind of digital good on your website. Zero transaction fees, powerful free features, and a setup process which takes only minutes make it a great choice for eCommerce beginners. Advanced premium features, hundreds of integrations, and a proven track record make it a perfect solution for businesses of all sizes. Whether it be eBooks, software, videos, music, courses, or any other digital good, Easy Digital Downloads is a trusted solution.


Easy Digital Downloads Features

  • Channel Management
  • CRM
  • Data Security
  • Email Marketing
  • Inventory Management
  • Kitting
  • Mobile Access
  • Multi-Store Management
  • Promotions Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Templates

Easy Digital Downloads Reviews Recently Reviewed!


Feature-Packed, Reliable Way to Sell Digital Software

Apr 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: EDD might offer more bang for your buck than any other WordPress plugin out there. The core software provides a solid foundation, and the number of official extensions is truly astounding. Everything from marketing tools to payment gateways to third-party integrations... they've got you covered.

Their software licensing extension has single-handedly allowed me to make over $20k this year selling a WordPress plugin, and the Recurring Payments (Subscriptions) extension will likely help that number grow tremendously in the years to come.

Cons: I can only think of two rather small negative experiences I've had.

Their support response time is a little longer than what I'd ultimately prefer. Because of the nature of the plugin, it is a crucial part of my business. Sales don't stop on weekends, and if there are any issues, one or two days with a critical issue could be costly to my business.

I still haven't had to wait more than 36 hours for a response, so it's not terrible. And the responses I have received have been thorough and helpful.

And while their documentation is extensive (it has to be to cover all the extensions they have), it is somewhat outdated, and could use some refinements.

Overall: Overall, Easy Digital Downloads are pretty simple to use. They've done a great job with the admin UI, providing easy-to-understand settings to customize the experience, while not overwhelming you with too much.

It's also been incredibly reliable. I've had it running for almost a year now, selling both a WordPress plugin & an online course. I've updated it, and some of its extensions, several times without any issues. Everything just works. And that's exactly what you want out of your ecommerce solution.

And because it's such a popular plugin, there are many third-party developers & extensions that can help with all kinds of additional functionality. The EDD ecosystem is a healthy one.

Does what you want it to - right out of the box

Apr 26, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I've used the free version of EDD for a couple of clients, and it worked perfectly. A new client wanted more functionality and rather than code something myself, I used their free downloads addon (which isn't free, and I know! The name is confusing!) so that the client could have a record of who was downloading various files available on their website. This remains the first and only premium plugin to work so intuitively, easily, that I didn't have to clog up my computer with screenshots so that I could show the client how to use it. Simple and elegant.

Cons: The only issue I had is so minor it should not be an impediment to anyone thinking about getting their own copy of the plugin. It's that this free downloads addon has / had it set up on the admin panel "Customer and product" as if the interaction were a purchasing one. A little confusing to my client, an NGO type of organization with no e-commerce on their website.

Overall: One other thing that I really appreciate about EDD is the support. So I had a few questions and contacted support a few different times. Their answers to me didn't make me want to set my laptop on fire. We all know customer support that might fill up some pixels with words and such but actually not answer the question. Or make assumptions. With the folks at EDD I got quick responses that were helpful and actionable. It's been more than 1 year since I last contacted them but I remember well how much I liked interacting with them because THEY DIDN'T WASTE MY TIME. For that reason alone you should pull the trigger and use Easy Digital Downloads if it makes sense to your own website's goals.

The Only Solution For Digital Product Selling

Apr 27, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: So easy to use. Unlike WooCommerce, EDD doesn't sell you extensions that appear to come from WooCommerce directly but turn out to be from 3rd parties. Likewise, EDD actually does what it says it will and it does it quickly and easily. WooCommerce on the other hand gets you to buy numerous extensions only for you to find out that you can't actually sell a subscription pass for subscription based products.

With EDD every combination is possible with very little work required.

Cons: It's a little bit expensive for a new store.

Overall: It works just how you'd expect it to, and with very little effort. The hardest bit was finding the shortcodes to setup a members area. But other than this one area, everything is just as good as you could expect.

Best WordPress plugin to sell digital products

Apr 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to setup

No maintenance issues

Free version offer most of the features a typical online store wants

Fast and friendly support from the developers

Cons: Not many free third party extensions available

Official extensions are expensive

Overall: I have been using EDD for last 5 years for my online stores which sells templates. I still do not find a better alternative :)

Their support team is amazing. Sometimes the plugin owner him self reply when a question is asked.

Best software for selling digital goods

May 05, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use and has great free plugins to optimize your online store to feature your products so customers will have an easy search for products

Cons: A must have plugin product reviews is a paid extention and a little pricey

Overall: I have been able to feature products by categories and showcase all products in a brilliant matter

Best in Class!

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: In the past trying to figure out how to set things up to sell online seemed to take forever! EDD makes it really and I mean really simple. They have literally thought of everything!

Cons: What's not to like? :) The software/plugin works as described and has helped me sell my ebook!

Overall: when I had a question could not have been more seamless fix. I opened a ticket and got feedback promptly. Additionally, they suggested another way of resolving my issue that I didn't even consider.