# Easy Digital Downloads Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Easy Digital Downloads the right eCommerce solution for you? Explore 111 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/185435/Easy-Digital-Downloads/reviews --- Easy Digital Downloads 4.6 (111) [View alternatives](https://www.capterra.com/p/185435/Easy-Digital-Downloads/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Easy Digital Downloads Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews SB Steven B ownerArchitecture & Planning, Self-employedUsed the software for: More than 2 years. “Since I only sell a handful of digital products (spreadsheet templates), I wanted something simple and inexpensive, but effective.“ November 24, 2022 SG Sean G FounderE-Learning, Self-employedUsed the software for: Less than 6 months. “Customer service is prompt, however they are quite selective in how they respond to queries, and often seem to ignore information or requests that they don't want to answer. When I contacted them about the above issue, they answered part of my query but avoided a couple of other questions I asked that impact the ability to integrate the tools on my site.“ June 6, 2021 SB Steven B ownerArchitecture & Planning, Self-employedUsed the software for: More than 2 years. “EDD fit the bill. When I started using it 5 years ago, it was a little buggy, but it now pretty bulletproof and has a lot more features and add-ons.“ November 24, 2022 SG Sean G FounderE-Learning, Self-employedUsed the software for: Less than 6 months. “Files are not protected despite what is described on EDD's website, which has the potential to lead to large decreases in revenue for your site.“ June 6, 2021 SB Steven B ownerArchitecture & Planning, Self-employedUsed the software for: More than 2 years. “Implemented customer reviews a couple of years ago, which has improved sales.“ November 24, 2022 SG Sean G FounderE-Learning, Self-employedUsed the software for: Less than 6 months. “Unfortunately EDD doesn't work as advertised, and all downloads sold on your site can easily be accessed for free by anyone without an account on your side.“ June 6, 2021 BB Brian B DeveloperComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “Just as the name goes, likewise this application is very easy to use.“ June 14, 2023 SG Sean G FounderE-Learning, Self-employedUsed the software for: Less than 6 months. “My overall experience is poor because the product does not function as advertised and leaves all your files unprotected.“ June 6, 2021 ## Showing most helpful reviews Showing 1-25 of 111 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Panos K. Managing Director Media Production Used the software for: 6-12 months ### "Best way to run an owned digital goods e-commerce platform based on hosted Wordpress" April 1, 2020 4.0 The overall experience with EDD was and is great. Apart form having to move on a business model that included that we are the keepers of records ourselves, and having to implement some tweaks here and there, all was great. You will need to be able to customize the product's appearance, as the default style is very outdated and has mistakes here and there. It would be nice to modernize that a little bit on their end without of course taking it to any particular style. But having the vanilla EDD theme on a product will not boost sales. Pros I found EDD through the need to find an e-commerce solution for my Wordpress based site fast. I was having a very bad system implemented, as the makers of the previous platform we used was purely supported and gave us more headaches than smiles. Via search, I came across EDD and started searching more information. It was not exactly what I was searching, as our previous solution was acting as a "keeper of records", saving us form the hustle of keeping VAT information and take care of transaction frauds, etc. EDD has a very informative website and also all my questions towards their support team was answered so fast that made my research easy. We already had a broken webstore and needed a solution faster than yesterday. Installing EDD on our website was very easy, they have excellent support, solid documentation and they seem open to dialog all the time, which is awesome. What me and my team liked mostly about the software, was that they provide everything needed to sell your own digital goods, using a system of core elements and plugin extensions, making it very easy to integrate and manage the whole thing. Anyone already struggling with the management of digital goods on their own stores or having a bad experience with the plugins or providers that they use, should consider switching to EDD. Cons Some minor bumps, but I can't really complain, are that EDD needs to keep all products beneath a specific pages category, so in WP you have to have all your products beneath a specific URL structure. This is somewhat limiting, but there are solutions by using extensions to hide the original product page and just use their "buy" button with custom pages of your own. A bit more work, but we can live with that. They have a bug affecting stores based in the European Union. EDD at the moment cannot calculate discounts correctly when used with VAT calculations and showing prices including taxes. This is sad ans it should be fixed, as it takes away the ability to show the customer/site visitor, the final price on the product page and also be able to offer discounts. This pains in two domains, the ability to show the user final prices - there is evidence from research that adding taxes later on the cart, is one of the main reasons for cart abandonment. And also it takes away the ability to provide discounts like take 3 pay for 2 kind of deals, which are sales boosters. This should be addressed to free us Europeans and enable us to provide same sales experience like our colleagues in the US, that don't have to use VAT. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Easy Digital Downloads Integration with various payment transaction platforms, one of them being Stripe with their excellent fraud radar technology. Full integration with Stripe. Interoperability with WP. Easy management of features through extensions. Different pricing tiers, even free to use, to grow with us. One time payment if you think about it, and if you are just getting started, free. Switched from [FastSpring](https://www.capterra.com/p/151764/FastSpring/) Bad support, bugs, difficult and very outdated interface. We actually felt like we were beta testers and not clients. Answers from their support were coming from their engineers and was abrupt and not helping at all. I'm very sad that we had to switch. We used their platform for 10 years, but lately the service was not the same at all. At the end we had a webstore that wasn't functioning at all. Review Source Response from Awesome Motive April 13, 2020 Hi Panos, thank you for taking the time to write a review. Much of your feedback has been noted. Feel free to reach out to our support if you ever have any questions! Dave W. Owner Internet Used the software for: 2+ years ### "Powerful, Easy-to-Use Ecommerce Software for WordPress" April 2, 2020 5.0 Pros Easy Digital Downloads (EDD) allowed me to start selling premium WordPress plugins quickly & effectively. Setting up recurring subscriptions with multiple payment gateways and software licensing is usually a complicated endeavor. But EDD made the process very manageable and allowed me to get up and running quickly. Their support was very helpful when I needed it, but their documentation got me through most of it. And once it's up & running... it JUST WORKS. It's reliable. In 2 years of use, I've had only 1 very small issue, and it was resolved quickly. I also love how they manage many of their popular, more essential add-ons themselves, instead of leaving it up to third-party developers. There is a great third-party ecosystem as well, but knowing that they built many of their add-ons themselves, and continue to update/support them... that's great piece of mind. Cons The reporting is somewhat lacking. The default reporting could be better, and even their Advanced Reporting add-on (which costs more) is not up to par with other software. They're working on this in their next version (3.0, aka 3DD), but they're behind the curve on this. I'd also like a better system in place for partial refunds. Full refunds are easy via the WP dashboard, but partial refunds are more complicated. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Easy Digital Downloads I talked to a few folks, and for WordPress plugin sales, they said EDD was faster and less complicated than Woo. They also said the software licensing was easier to set up. Since I haven't tried WooCommerce for this purpose, I can't say for sure... but I can say that the speed of my site is excellent, and the set up was indeed pretty straightforward. I wanted something that I could host myself, and customize if/when I needed to, so a more hosted solution like Freemius was not as appealing to me. Review Source Response from Awesome Motive April 13, 2020 Hi Dave, thanks for the review and helpful feedback. We agree, partial refunds are annoying and we're looking to fix that! We're aware that 3DD is behind but know we are busy working on it every single day! VR Verified Reviewer Owner Computer Software Used the software for: 2+ years ### "Works only for basic storefronts." March 31, 2020 3.0 Pros Easy to get things up and running pretty quickly. Works if you have only basic digital download requirements. Cons If you pair Easy Digital Downloads with more than a few addons, the bugs start to come out of the woodwork. We run recurring payments with stripe and paypal, along with software licensing and the all access addon. Running these together seems to have bugs that we spend a least a few hours a week tracking down each week. - All access passes sometimes don't get regenerated on subscription renewals. This means we have to go in an do another manual purchase in order to generate a new pass for them, which throws off our numbers. - If a customer renews early (to take advantage of a deal), their license expiration and subscription renewal dates get out of sync, which is very confusing for customers. https://cloudup.com/csN5haQFdhZ/f - Customers sometime are able to cancel another customer's subscription. - "Your license is about to expire" emails are sent to uses who have upgraded to lifetime licenses. - No abandoned cart integration - need to use a 3rd party service and pay additional money. - Customer's purchases are sometimes assigned to the wrong user. Customer account UI is very difficult for clients to use. We get multiple support requests weekly related to site activations or account-related questions. Admin UI is very difficult to use. Takes a lot of time to implement: - Styling checkout/account pages is all on you. - Integrating into your plugin/theme is difficult - you need to develop a UI for the user to enter their license key, as well as validate and store it. Review Source Response from Awesome Motive April 21, 2020 We definitely appreciate the honest and thorough feedback. Much of what you mentioned are areas we are actively working on improving, though the symptoms you described are not being experienced by most users. Hopefully our support team will be able to help you identify some solutions to these problems! Dustin W. S. CEO Marketing and Advertising Used the software for: 2+ years ### "Best choice for digital products and marketplaces" September 30, 2019 5.0 The overall experience with EDD is excellent. Even when I run into issues, their support team is pretty quick to respond. And when I need to do higher level customizations, the community behind EDD has created a vast amount of tutorials and examples to pull from. This combination has really made me a fan for life. Pros The best thing about EDD is that it is simultaneously simple to use, but also full-featured for the more complex stores. Setup takes less than 5min for basic functions to get your digital product store up and running. And if you need more features, there are lots of useful add-ons to get you what you need. As compared to other ecommerce solutions I've used, I've never had an easier time getting things set up and running. Cons Although it is also a strength, the amount of extensions available for EDD are a bit daunting. It would be nice if it were easier to figure out which extensions you need without having to go one-by-one through all of them and read the features. There are also a handful of extensions that feel lacking in documentation and explanation of what they do. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) We made the switch for a number of reasons--the most prominent of which was simplicity. WooCommerce offers a lot of things that we would have never needed for our digital products and therefore felt bloated and harder to use. Review Source Response from Awesome Motive April 4, 2020 Hey Dustin, thanks for leaving us such a kind review. Your feedback has been noted and is much appreciated. Charlie L. CEO Information Technology and Services Used the software for: 2+ years ### "Solid choice for selling digital downloads" October 1, 2019 4.0 We use EDD to power our online store selling WordPress themes, and have done so for several years now. Overall we are happy with EDD despite some hiccups along the way and have never seriously considered switching. Pros Has been out on the wild for years now so is pretty battle-tested. A lot of the bugs have been ironed out. Is totally focussed on digital downloads which simplifies everything. Has a lot of options and there are a whole load of extensions out there so you can do pretty much whatever you with it - everything from sell a single download to setup a whole marketplace with vendors. Cons Major updates can be a bit slow. The pricing was updated a while ago to be significantly more expensive. Customer support not always the fastest but usually gets there in the end. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Easy Digital Downloads We like the fact EDD is totally focussed on digital products and we put our trust in the CEO (Representative) to ship good code. Review Source Response from Awesome Motive April 4, 2020 Hi Charlie, thanks for taking the time to leave us a review. Your feedback is much appreciated. Kevin M. Owner Computer Software Used the software for: 2+ years ### "EDD is the Best, Most Profitable Way to Sell Digital Goods" May 28, 2021 5.0 EDD has allowed our small software business to be profitable by providing full featured software license system hosted on-premise in our WordPress site. It takes care of absolutely everything you could think of for selling software and managing licenses. Pros The software licensing system is par to none. With a few added lines of code to your downloadable software, you can manage customer licenses with extreme precision. Cons While super powerful, there is a learning curve. That said, it's worth it as it will save you time and money in the long run with your business. Reason for choosing Easy Digital Downloads I chose EDD because it can be easily implemented into our WordPress site, which we use to sell our products. Review Source Response from Awesome Motive July 20, 2021 Hi Kevin, thanks for taking the time to write a review! We appreciate the feedback. VR Verified Reviewer Web Developer Computer Software Used the software for: 6-12 months ### "Best digital downloads plugin!" March 31, 2020 5.0 Overall I have enjoyed it, there are some shortcodes that still should exist, however it is the best plugin out there for the job, it’s easy to use and isn’t bulky like woo commerce Pros I love this plugins ease of use and setup. It’s so much easier to sell digital products with this over woo commerce. I recommend it to anyone selling or distributing plugins! Cons Lack of shortcodes and some up to date documentation. It’s really hard to find shortcodes in the docs, i had to write a lot of my own that are small but should be in core. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Easy Digital Downloads It had the most features and was easy to use, and customize. Review Source Response from Awesome Motive April 4, 2020 Thanks for the review. We appreciate the feedback! Dominique S. Transcriptionist Translation and Localization Used the software for: Less than 6 months ### " EDD is helpful for freelance but overpriced" August 1, 2019 4.0 I feel stuck purchasing it for my freelance services but am being overpriced. Pros I use EDD because I am a transcriptionist and operate a transcription service through my wordpress app. I found this to be more applicable than woocommerce for my particular situation. Cons The pricing is outrageous especially to add of simple features. The high-cost extra features are crazy over priced. It doesn't function with other plugins and basic wordpress features as well as woocommerce does. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Easy Digital Downloads Because of an online search - found recommendations for EDD. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) I needed to sell services, not physical products. Review Source Response from Awesome Motive April 5, 2020 Thank you for review Dominique. We appreciate your feedback! Kathy P. Business Coach & Consultant Professional Training & Coaching Used the software for: 2+ years ### "Makes Selling From Your Website Easy!" July 29, 2019 5.0 I use EDD for my free download gifts, but also to sell reports, guides, and consulting sessions Pros It's very easy to use, even for beginners & non techs Cons I wish it would provide options for selling a service ( i.e. book an appt) Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Easy Digital Downloads I am only selling a few digital products, so I wanted something easy to use. Back when I started online (2003), there weren't very many options and products needed t be posted manually. creating the PayPal button & getting the code- very time consuming. Thankfully WordPress and then Easy Digital Downloads makes it so much easier & quicker to sell products online. I also use EDD to sell coaching, consulting, & trainings as well. Review Source Response from Awesome Motive April 5, 2020 Hi Kathy, thanks for providing a clear use case in your review. We sure appreciate it! Nick C. CTO/CISO Computer Software Used the software for: 2+ years ### "Quality alternative to WooCommerce for digital e-commerce (at a great value)" April 9, 2020 4.0 It's worked great for our plugin store and a SAAS model business (with some creative workarounds). Pros Value is great - the all access pass is preferable to the "death by a thousand cuts" WooCommerce model. Stable codebase with backwards compatibility prioritized lends itself to stability and maintainability. Software licensing module is solid. Free mobile app! Cons Legacy menu naming (assuming "download" vs other digital products is unfortunate but livable. Payment History vs. Orders take some adjustment time. Pace of development is fairly slow compared to WooCommerce. Default product templates are a bit on the light side feature wise. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Easy Digital Downloads Cost, maintainability, supporting independent shops Review Source Response from Awesome Motive April 21, 2020 This is really good feedback Nick. Thank you! ML Matthias L. Teacher Education Management Used the software for: Less than 6 months ### "more settings needed in some sections" March 31, 2020 4.0 I'm missing the option for changing things on my own. I know the extension library, but what about a forum where I can ask some questions... Pros After setting up the site with a custom service everthing is running nearly as it should. Cons There are some extensions with lack of development. 1. reviews extension: The vendors get no emails, if someone is commenting their products! 2. wishlist extenison: Would like to show puplic wishlists in a public page to all users. There is an option, that does not work. EDD support is contacted, but they say EDD 3.0 has to be done first??? 3. FES extension: No settings to change the email subjects? Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Easy Digital Downloads The professional pass was cheaper, than all needed extensions in woocommerce. I'm selling only digital products. Review Source Response from Awesome Motive April 9, 2020 Hi Matthias, thank you for the review. Your detailed feedback is most helpful. We very much appreciate it. uA uppalapati A. Digital Marketing Executive Information Technology and Services Used the software for: 1-2 years ### "Innovative Web Design and Digital Marketing by HoneyWeb Solutions" October 28, 2024 5.0 Easy Digital Downloads (EDD) provides a smooth experience for selling digital products on WordPress. Its focus on digital goods means the platform isn’t bogged down with unnecessary features, making it straightforward and easy to use for those looking to sell e-books, software, music, or other downloadable items. Pros The EDD interface is simple and intuitive, making it easy to set up products, manage orders, and configure settings even if you’re new to WordPress or eCommerce. Cons EDD is designed specifically for digital products, so if you need to sell both digital and physical items, its capabilities are limited. You may need to use additional plugins or switch to a more comprehensive eCommerce solution if you want full support for physical goods. Review Source DB Dennison B. creator Publishing Used the software for: 1-2 years ### "EDD has handled 75,000+ downloads" March 31, 2020 4.0 With more than 1500 documents now available for free download and more than 75,000 free downloads in the past 2 years, EDD has served very well and worked reliably. CS is good and tackles issues which inevitably come up. Pros The software just works. Nine extensions have been added to create the functionality needed - free downloads, email capture etc. Inevitably there have been hiccups - such as the Dropbox extension creating a duplicate folder if the original folder has spaces in the file name - but CS has addressed the issues quickly. Cons 1) Lack of email integrations. Yes there are a few integrations for Mailchimp etc. but the "big players" have LOTS of problems from predator pricing to overly complicated to poor user interface. And some of the extensions do not work with the Free Downloads - but that is not stated and only discovered after wasting huge amounts of time installing, configuring, troubleshooting and then abandoning. 2) Not clear if Free Downloads and Paid Downloads can work side by side - so opted to use another service for paid downloads. Forcing free downloads through a checkout would be a terrible user experience. Because of the challenges discovering what email extensions actually work with Free Downloads, did not want to invest and potentially waste a lot of time configuring and troubleshooting what may well not work. Reason for choosing Easy Digital Downloads Several products were investigated and assessed for their features, reliability and value. EDD was a good choice and has worked out well. Because of the potential conflict between running Free Downloads side by side with a checkout for Paid Downloads, the paid downloads are handled by SendOwl. Review Source Response from Awesome Motive April 9, 2020 Hey Dennison, thanks for taking the time to write a thorough review. Your feedback regarding the lack of email integrations was most informative. We appreciate your insight! On another note, we're happy to hear that our customer support team has been of assistance! VR Verified Reviewer CEO Music Used the software for: 2+ years ### "Fantastic commercial extension suite for Wordpress" April 6, 2020 5.0 The experience has been entirely positive in every respect. I could not recommend this strongly enough to anyone considering this type of extension suite for their Wordpress website. Pros This is a fantastic product, supported by a dedicated and skilled team. The software is at the heart of my small digital download-based business and does absolutely everything I need it to. Cons Some of the reporting features could be improved, but I believe this will be sorted in the next major release. Reason for choosing Easy Digital Downloads EDD already had very positive reviews for digital download businesses plus the feature-set was more complete and closer to what I was looking for in terms of a multi-vendor marketplace model. Review Source Response from Awesome Motive April 21, 2020 Thank you for the review! We appreciate the feedback! PJ Pratik J. Sr. WordPress Developer Information Technology and Services Used the software for: 2+ years ### "Sell Digital Products is as simple as 123!!" April 2, 2020 5.0 My overall experience with Easy Digital Downloads is good. Infact I have started my WordPress career with EDD. I have created my extension of EDD for my previous company. e.g EDD Image Watermark, EDD PDF Voucher, Easy Digital Downloads - Purchase Limit, Points and Rewards and etc For my current company I have setup the EDD stores to sell the Plugins and Themes and simplified the checkout process as per their need. I can say EDD is idol for me. Pros I am a developer and I am using this product from 9+ years. I can say this is only the solution for your digital store. Simple Setup and Easy to use for any end user Well and Descriptive Documentation Rich with Features Add-on which helps for your digital store Easy to integrate with other APPS like Mailchimp, Zapier and etc Cons As a developer I have not seen any cons in this, If you want to integrate it with other Apps then you can go with built-in add-ons or you have basic knowledge of WordPress and coding. Reason for choosing Easy Digital Downloads As I am already using EDD for 9+ years and It is my first choice for digital products. Review Source Response from Awesome Motive April 13, 2020 Pratik! Thanks for the review! Joseph D. SEO Specialist Marketing and Advertising Used the software for: 2+ years ### "Decent quick solution to start selling digital products online" July 16, 2021 4.0 Overall, this is a good simple and quick solution for anyone looking to sell digital items online. I installed this plugin fairly quickly and didnt have any major problems. I have had a number of successful sales since using the solution. Pros I installed this solution as a plugin on a Wordpress website and found it was easy to do and could quickly sell digital products online. Simple integration if you use Paypal. Have not encountered any errors since I installed. Cons On WordPress there will be development needed to make the download pages match your theme, particularly if you have a custom WordPress theme. No options to adjust image sizing for product images. Review Source Response from Awesome Motive July 20, 2021 Hi Joe, thanks for taking the time to write a review for us. At EDD and other Sandhills Dev products, we focus more on core features rather than aesthetics. It was our decision to run light and lean. We're happy that it's working for well for you. NB Nancy B. CEO Hospital & Health Care Used the software for: 2+ years ### "Easy Digital Downloads - Selling Policy Manuals" April 6, 2020 5.0 Customer Service is excellent, and they reply quickly and assist in problem solving to determine if problem with EDD or another plug-in or other (such as payment gateway) Pros EDD was easy to setup and add products to my store. It was easy to establish "Terms of Sale" as selling Policy Manuals that are at a higher price point. I also use a number of add-ons that are available , so after using EDD for several years on the "free" version, I elected to upgrade to the version that allows "all access" to add-ons. Cons I haven't found a downside. I also use Restrict Content Pro on the same website for selling memberships and protecting content. It integrates very well. Review Source Response from Awesome Motive April 20, 2020 Hi Nancy, thanks for the review! Our support team is always here for you! We look forward to hearing more of your success! Zack P. Founder Marketing and Advertising Used the software for: 1-2 years ### "Just as its titled. Easy!" March 31, 2020 5.0 Pros Very easy to set up. In comparison to woo, night and day in setup time Cons It's not as extendable as woo. It's great at what it does but can be limiting Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Review Source Response from Awesome Motive April 4, 2020 Hi Zack, thanks for writing us a review. We appreciate all of your feedback! Anthony E. Engr Information Services Used the software for: 1-2 years ### "Easy Digital Downloads has powered my WordPress and no failures" April 13, 2020 5.0 Easy Digital Downloads has powered my WordPress for 2 years now and it's been going smooth Pros I have used Easy Digital Downloads for say 2 years now and I love the seamlessness, no shut down and ease of use setting up once's personal marketplace. Cons Maybe it's developers can make it more responsive Review Source Response from Awesome Motive June 3, 2020 Hi Anthony, thanks for the review. We appreciate your feedback! SS Sampath S. Store owner Design Used the software for: 2+ years ### "Best WordPress plugin to sell digital products " April 27, 2019 5.0 I have been using EDD for last 5 years for my online stores which sells templates. I still do not find a better alternative :) Their support team is amazing. Sometimes the plugin owner him self reply when a question is asked. Pros Easy to setup No maintenance issues Free version offer most of the features a typical online store wants Fast and friendly support from the developers Cons Not many free third party extensions available Official extensions are expensive Review Source Response from Awesome Motive April 4, 2020 Thank you Sampath for your review. Your feedback is much appreciated! BT Bob T. Owner/Developer Computer Software Used the software for: 2+ years ### "Perfect product to solve my digital needs" April 13, 2020 5.0 Pros Easy to setup and maintain. I rarely have to manage my products except when prices change. Cons The software is so easy to use and very complete for my needs that I do not have any cons at this time. Reason for choosing Easy Digital Downloads From the write ups and reviews EDD looked to be the perfect solution to managing my software sales and downloads. Review Source Response from Awesome Motive April 21, 2020 Thrilled that you've had such a good experience Bob! AAM Aye Aye M. Web Developer Computer Software Used the software for: 2+ years ### "Awesome Software with Good Customer Support" April 4, 2020 5.0 I am using Easy Digital Downloads together with Software Licensing add-on for license key generation & management (activation/deactivation). It works pretty well and is easy to use. I have explored other options but have decided to choose EDD for ease of use and cost-effectiveness. Pros Easy Digital Downloads is easy to use and free. I have been using it for 6 years now and do not have problems. Cons I cannot think of what I like least about this software. It is working well for my digital downloads store. Reason for choosing Easy Digital Downloads As far as I can recall, Software Licensing add-on from Easy Digital Downloads is cheaper than the WooCommerce counterpart. Review Source Response from Awesome Motive April 14, 2020 Hi there, thank you for the review. We appreciate your feedback! SG Sean G. Founder E-Learning Used the software for: Less than 6 months ### "Doesn't work as advertised and your files aren't protected" June 6, 2021 3.0 My overall experience is poor because the product does not function as advertised and leaves all your files unprotected. I hope I can change my review in the future, but currently I can't recommend EDD ot anyone. Pros EDD has lots of great features and in theory should be a great off the shelf purchase for Wordpress users looking to create an online digital store. Cons Unfortunately EDD doesn't work as advertised, and all downloads sold on your site can easily be accessed for free by anyone without an account on your side. Files are not protected despite what is described on EDD's website, which has the potential to lead to large decreases in revenue for your site. I'd love to give this product a great review, but in its current form the plugin doesn't actually function as described. Customer service is prompt, however they are quite selective in how they respond to queries, and often seem to ignore information or requests that they don't want to answer. When I contacted them about the above issue, they answered part of my query but avoided a couple of other questions I asked that impact the ability to integrate the tools on my site. Review Source Response from Awesome Motive July 20, 2021 Hi Sean, thanks for taking the time to write a review. We appreciate the feedback. I believe the developers have resolved your issue with FES. Our support team will reach out to you shortly. Thanks again. TC Travis C. Director of Media Broadcast Media Used the software for: 2+ years ### "Easy Digital Downloads has changed our business!" April 6, 2020 5.0 Pros It was incredibly easy to setup and get started. We sell many products online and love this plugin! Cons It is a little bit confusing on how to customize the design of the checkout. Review Source Response from Awesome Motive April 20, 2020 Hi Travis, thanks for the review. We appreciate your feedback. NL Nate L. Owner Sports Used the software for: 2+ years ### "Selling downloads with this software makes the solopreneur adventure affordable and realistic." April 6, 2020 5.0 I love this part of my business model that allows me to sell my intellectual property in a way that is low carbon footprint compared to physical products. Now I just need to scale. Any advice?! Pros Having a tool designed for selling video and PDF downloads has changed the way I think about my business. I love the social discount add on that allows customers to save 20% for sharing to their following. EDD allows me to dream of things that my followers can download to make their lives better without a financial risk I cannot afford to take. Linking videos hosted on Amazon S3 is great. Cross sell of related products is key too. Cons I'm having a bit of trouble understanding and deploying strategy around the Mailchimp integration. Review Source Response from Awesome Motive April 20, 2020 Hi Nate, thanks for the review. We appreciate your feedback! Feel free shoot us a support ticket about that Mailchimp integration! Similar Products Featured