# Page 2 | Easy Digital Downloads Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Easy Digital Downloads the right eCommerce solution for you? Explore 111 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/185435/Easy-Digital-Downloads/reviews

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Easy Digital Downloads

4.6 (111)

[View alternatives](https://www.capterra.com/p/185435/Easy-Digital-Downloads/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Easy Digital Downloads

## Showing most helpful reviews

Showing 26-50 of 111 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Javier M.  
Comedian / Podcaster  
Entertainment  
Used the software for: 2+ years

### "Easy Digital Downloads Review"

March 18, 2022

4.0

I have been using this plugin since 2014. My experience overall has been great. Bought the Amazon S3 and Mailchimp plugins to improve my store. I used mostly to sell video specials and using paypal only as a payment method. Renewing the license every year might be quite expensive, even with the discount for old customers. A cheaper basic license with one-time purchase for small businesses would be great

Pros

I liked the easy integration with WordPress and being able to customize from the very beginning without no previous knowledge.

Cons

I think it's quite expensive when you want to add some of the addons available after installing the free plugin

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Bad integration with Amazon S3. I remember requesting a refund

Review Source

RN

Rakeshkumar N.  
Owner CodedThemes  
Information Technology and Services  
Used the software for: 2+ years

### "EDD is the only choice for Digital Products vs Others"

April 15, 2022

5.0

We are using the EDD for almost 5+ years and using it continuously. We never face any issues related to Security, Product Management. Only I have concerns related to Return order management and sometimes the Extension related issues from 3rd party vendors. But overall it's worth it to use for Medium scale businesses.

Pros

EDD has everything you need for Digital Products. They have lots of Extensions which are suitable for your Product needs. Thumbs up for these - Easy Interface, Reports, Order Management, Review, Product Management, Discounts, SEO.

Cons

Maybe Migration from WooCommerce or any other Digital Store needs a workaround for EDD. The pricing is somehow expensive for those who just started out their career or a small business owner. But it also depends on your business strategies.

Reason for choosing Easy Digital Downloads

Gumroad is direct alternatives to EDD. Because it has much convenient to use compare to EDD. As, EDD relies on WordPress you will find lots of issues like Speed, Security, Updates etc...but in GumRoad these are never happen. But in Gumroad you can't customize your store freedom like in EDD. Like Design, Email Integration, Customer Management, etc...

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

WooCommerce is more likely for Physical products like Clothing, Bags, Electronics....Yes, it has the Digital Product options but the management for the Digital Product is a quite terrific experience for us. I strongly suggest to no use WooCommerce for Digital Products. Also, you will not find your desire product settings in WooCommerce.

Review Source

SD

Scott D.  
Founder / Lead Developer  
Computer Software  
Used the software for: 2+ years

### "Easily set up an ecommerce site for digital goods"

March 31, 2020

5.0

Overall, my experience with Easy Digital Downloads has been fantastic. On occasion, I will run into an issue where I need to reach out to their support staff for help. Every time they have been very helpful, and stuck with the issue until it was resolved.

Pros

What first turned me on to Easy Digital Downloads was the ease of use when getting my store set up. In just a few minutes I was able to have a fully functional online store - all for free. As the store grew, and my needs evolved, it was easy to find add-ons that enhanced my store's functionality. Over time I've set up several stores with Easy Digital Downloads, and it has always been an easy process to get everything up and running.

Cons

At first, I didn't like that I had to purchase several add-ons for things like my preferred payment gateway, email provider integration, and a number of other features. The thing I didn't like about that was that I felt cornered into using a certain 3rd party provider whether that was for email marketing, or payments, since I already spent money on an add-on to integrate with those providers. However, as Easy Digital Downloads has evolved as a company, their offerings have changed to provide their customers with all access passes, which gives us access to every product they offer. Now for one, very affordable price, I have access to all of their add-on plugins and don't feel like I'm tied to any one product.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Reason for choosing Easy Digital Downloads

Easy Digital Downloads was streamlined for my needs. I had no physical products that required shipping, so the extra features in WooCommerce just didn't seem necessary to me. Easy Digital Downloads was just what I needed and nothing more.

Review Source

Response from Awesome Motive

April 9, 2020

Hi Scott, thanks for writing a review. We appreciate your feedback and sharing your use case. All companies have to evolve and we're always trying to keep your needs in mind!

MS

Martin S.  
CEO  
Photography  
Used the software for: 2+ years

### "Self-taught WordPress developer and owner of an online stock footage website"

April 6, 2020

4.0

It is the first platform that I am introduced to after installing WordPress and the first thing that I learned hand to hand with WordPress. I see the logic and I like the simplicity about that platform...maybe if there were more lessons for it..more ready to use bundles for example stock website for photographs - here are the needed products, themes, plugins, and settings...enjoy...for e-books..for membership..for freelancers platform for selling services and so on.

Pros

It's simple to use and specially designed for selling digital products from my website. This is what I've been looking for. All the YouTube tutorials point to this platform ti be best for digital goods.

Cons

It's very hard to find addons that are compatible with this platform. For a beginner (as I am) it is hard to understand why something is not working properly even when the plugins are designed for this platform..sometimes there are conflicts. Not many plugins are made for this platform and the only option to find the right plugin is with trial and error.

Reason for choosing Easy Digital Downloads

The development of my website was first started on this platform from a freelancer. He started building my website with easy digital downloads...but I was not pleased with the progress from this freelancer so I took over the project, learned WordPress and easy digital downloads and all that was needed for a platform like this to work properly. I never learned anything else, because I was so much invested (time and money) with easy digital downloads that I decided to finish the project as-is on this platform.

Review Source

Response from Awesome Motive

April 20, 2020

Hi Martin, thanks for the review. We appreciate the feedback. You're absolutely right about difficulty with 3rd party extensions, as this is the nature of an opensource environment. We honored that you've stuck with us and we're pretty confident that we're the best WordPress option for you! Perhaps, our support team could guide you to solid 3rd party extensions. Another place with possibly better answers would be the EDD Facebook community. There are many experienced super users that may have had first-hand dealings with many of the extensions out there.

NP

Nico P.  
Blogger  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Very easy to use, even in the free version"

July 30, 2022

5.0

EDD is getting updates regularely, if a bug was found they pretty quickly gave you an bugfix or put in the next update version and support threads are answered pretty quickly. It's very lightweight but extremely powerful, so i will continue to use it.

Pros

I have looked in to multiple WordPress Plugins, but i immediately stuck to Easy Digital Downloads ("EDD") as in their completely free version everything is always perfectly included. I was able to enter PayPal and Stripe as Payment Processors without additional software and setting up files for sale and download is incredibly easy. Setting up a product from start to be able to sell it takes less than a minute, if the general settings are set.

Cons

Nothing, quite frankly. From the minute i activated the plugin on my WordPress Hosting until the second i was able to sell and distribute downloads it took me all-in-all maybe 10 Minutes.

Reason for choosing Easy Digital Downloads

It's the only one of the Plugins i found where everything absolutely needed is already included, even in the free version. For me that was the tracking of downloads, allowing a somewhat anonymous download option and having both PayPal and Stripe included as Payment Processors.

Review Source

MH

Matt H.  
Web Designer  
Graphic Design  
Used the software for: 2+ years

### "It's in their name after all..."

March 31, 2020

5.0

Overall, we love EDD for ease of use and customizability, and how it's extendable for third party features or plugins. Prices are reasonable for everything we get, we especially like the bundles they have now. Support has also been great for us over the years as well, no complaints! I would definitely recommend EDD over WC anyday!

Pros

We've been using EDD for years now and loved how easy it was to implement and to customize vs WooCommerce. We're excited to see what EDD 3.0 brings and what the future holds for EDD. We've also purchased several other Sandhills Development plugins intandem with EDD (like affiliates) so that we can have a proper storefront that fits all our needs.

Cons

There are some extensions that need to be updated for 2020. EDD 3.0 has taken years away from doing any meaningful new features. Some extensions don't quite work as well we had hoped with all themes either, so there's definitely some work that could be improved there. Responsiveness on different device types could be better as well.

Reason for choosing Easy Digital Downloads

Easy ;) It wasn't a Wordpress Plugin.

Review Source

Response from Awesome Motive

April 9, 2020

Hi Matt, thanks for the review. We'll admit that there's so much to improve upon. But we're working hard on EDD 3.0 every single day. It'll be worth it! Your feedback is much appreciated!

VR

Verified Reviewer  
Co-Producer, Writer, Media Manager  
Internet  
Used the software for: 1-2 years

### "Does what you want it to - right out of the box"

April 26, 2019

5.0

One other thing that I really appreciate about EDD is the support. So I had a few questions and contacted support a few different times. Their answers to me didn't make me want to set my laptop on fire. We all know customer support that might fill up some pixels with words and such but actually not answer the question. Or make assumptions. With the folks at EDD I got quick responses that were helpful and actionable. It's been more than 1 year since I last contacted them but I remember well how much I liked interacting with them because THEY DIDN'T WASTE MY TIME. For that reason alone you should pull the trigger and use Easy Digital Downloads if it makes sense to your own website's goals.

Pros

I've used the free version of EDD for a couple of clients, and it worked perfectly. A new client wanted more functionality and rather than code something myself, I used their free downloads addon (which isn't free, and I know! The name is confusing!) so that the client could have a record of who was downloading various files available on their website. This remains the first and only premium plugin to work so intuitively, easily, that I didn't have to clog up my computer with screenshots so that I could show the client how to use it. Simple and elegant.

Cons

The only issue I had is so minor it should not be an impediment to anyone thinking about getting their own copy of the plugin. It's that this free downloads addon has / had it set up on the admin panel "Customer and product" as if the interaction were a purchasing one. A little confusing to my client, an NGO type of organization with no e-commerce on their website.

Review Source

Response from Awesome Motive

April 4, 2020

Hi there! Thanks for the review. We appreciate all of your feedback and take pride in our support!

SB

Shane B.  
Founder & Owner  
Computer Software  
Used the software for: 2+ years

### "Sell Digital Products & Services with Ease"

March 31, 2020

5.0

We were able to offer subscriptions and service purchases via both PayPal and Stripe with a minimal time and financial investment. EDD offers a whole host of extensions, which causes the plugin to be extensible by design. We have taken advantage of multiple extensions to avoid the cost of building these things ourselves. But also, we have been able to further leverage the extensibility of EDD and build our own customizations to refine the buying experience for our customers. It's been a huge part of our business for 5+ years and I couldn't imagine trying to achieve the same results without the assistance of EDD (and their support team along the way).

Pros

The two biggest reasons I chose EDD was the Stripe integration and the recurring/subscription integration. Having a pre-built solution for these two things is a huge win.

Cons

Admittedly, several of our products are services and not in the realm of typical for EDD. This has presented some challenges in integrating with our back-end systems. But that also points to one of the amazing things about EDD, it's extensibility.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Reason for choosing Easy Digital Downloads

We chose EDD for the specific combination of features needed: Stripe & PayPal integration, subscription products, and software licensing keys.

Review Source

Response from Awesome Motive

April 8, 2020

Hey Shane, thank you for the review and thorough feedback. We very happy to hear of your success!

AC

Angelica C.  
Webmaster/Online Support  
Photography  
Used the software for: 1-2 years

### "Building e-commerce for a Professional Photography Hi-Res Backgrounds and tutorials site"

March 31, 2020

4.0

Pros

Integration with Wordpress, Dropbox. All Access opportunities. The developers are always adding new things. I appreciate that they are looking at how to service customers.

Cons

The shop setups aren't really that user friendly. Both for the administrator and for the customers. We've had to jerry-rig our site to work in the least difficult way for customers and we still encounter issues. Not having the ability to show categories, tags, or even have a search of the product has proven to be difficult to do. Also, I haven't found an easy way to set up coupons that allow for when you spend this amount of $$ you get this amount of a discount or even a buy one of this product get another of the same product free. Also, dropdowns to add products to the manual purchase on mobile-only show about 20 products. Makes it really difficult to do things while on the go. One other thing is that if we wanted to use our site to interface with clients that order prints, we wouldn't be able to use Easy Digital Downloads. We've had to use PhotoBiz instead.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[PhotoBiz](https://www.capterra.com/p/195361/PhotoBiz/)

Reason for choosing Easy Digital Downloads

We wanted to stay on the Wordpress platform and didn't like the options offered by WooCommerce.

Review Source

Response from Awesome Motive

April 8, 2020

Hi Angelica, thanks for taking the time to write us a review. Your detailed feedback is very helpful and we'll use it to make improvements.

Rick P.  
Director  
Design  
Used the software for: 2+ years

### "The go-to WordPress ecommerce solution for sales and distribution of digital products"

September 12, 2019

5.0

There aren't a lot of choices in this space so we're kind of stuck with EDD. It works. It does a lot of you're willing to pony up. I'm just not impressed with the backend at all anymore. It's powerful but couldn't it be a little friendlier?

Pros

Creating a download using Easy Digital Downloads for WordPress is in fact easy to do. Add a download, set a price, limit stock, add tags and categories if desired, hit publish. There it is. However, see below. The free version does allow two payment gateways: PayPal basic and Amazon Payments. Any site owner other than a hobbyist will want to upgrade. There are a myriad of integrations and extension for making EDD more powerful and lots of support from dozens of companies. EDD is the standard are there are no lack of solutions.

Cons

I've yet to have a client who understood the relationship between the set up on the backend and the results on the frontend. Most can create downloads and then wonder, well, now what? The Now What? is definitely for WordPress pros because the plugin, curiously, has no onboarding of any kind, no tooltips, no inline documentation. It's kind of up to the user to figure out WTH is going on. Such as, how does anyone buy anything? This confusion is good for WP implementers like me but it seems a little primitive considering some of the sophisticated onboarding systems plugin authors have been able to build recently. Also, all the extensions and their interactions can get confusing. And very expensive. The Personal Pass, the cheapest subscription, is not cheap.

Review Source

Response from Awesome Motive

April 4, 2020

Hi Rick, thank you for such a thorough review and perspective in your feedback. We very much appreciate it!

VR

Verified Reviewer  
Responsable de Marketing Online y Ecommerce  
Cosmetics  
Used the software for: 1-2 years

### "El plugin de venta de productos digitales por excelencia"

November 11, 2022

5.0

Pros

Easy Digital Downloads es el plugin de wordpress de venta de este tipo de productos por excelencia, lo usamos en los proyectos que solo van a requerir este tipo de productos y no va a tener venta de productos fisicos, es un plugin que además tiene extensiones para amplicar funcionalidades y no sobre carga la web, para nosotros un 10

Cons

El mayor problema desde mi punto de vista es que tienes que tener muy claro que no vas a vender productos físicos, ya que este plugin es para venta de productos que no requiera un envío. Por otro lado este plugin como indico, algunas funcionalidades como por ejemplo el pago por stripe, paypal o pagos recurrentes, requiere la compra de addons

Review Source

Corrado I.  
CEO  
E-Learning  
Used the software for: 2+ years

### "Worst Checkout Experience Ever "

March 31, 2020

3.0

Pros

It is very stable and reliable in terms of license management and product delivery.

Cons

easy digital downloads is a software that lets you create and sell digital products but if you look at how the whole checkout experience is built and works from the customer point of view then you'll easily see that the makers totally forgot about the most important part the checkout experience. On a scale from 1 to 10 the checkout experience is a 1 it's that bad. Furthermore, no cross sells and upsells engine that works well enough so that it can be used and the product upgrade feature also is very low quality. Not having the ability to design a great looking and highly converting checkout experience made us loose a lot of revenue over the years. They practically forgot to build the most important part of the app.

Review Source

Response from Awesome Motive

April 21, 2020

Sorry to hear that you were disappointed Corrado!

Carrie D.  
Founder  
E-Learning  
Used the software for: 2+ years

### "A straightforward setup with lots of integration options"

October 1, 2019

5.0

On the occasions when I've needed help, I've consistently found the email support to be prompt and effective. I'm very happy with the product and with CSR and his team!

Pros

I've used EDD for 5 or 6 years across multiple personal projects and have used it when building e-commerce websites for clients, too. I like the ease of setup and that there are numerous integrations available for payment gateways, affiliate programs, email marketing services, and more.

Cons

I don't really have any complaints. Getting started costs can be expensive but in the context of annual cost required to facilitate sales in my business, the cost is quickly recouped.

Reason for choosing Easy Digital Downloads

Lighter-weight software with a more streamlined interface for products.

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Not selling physical products.

Review Source

Response from Awesome Motive

April 1, 2020

Carrie, thanks for such a detailed review while clarifying that you're not selling physical products! We'll be here to support you whenever possible.

SB

Steven B.  
owner  
Architecture & Planning  
Used the software for: 2+ years

### "Simple to Set Up and Operate by Non-Programmer "

November 24, 2022

4.0

Has been great. Does what it needs to do and very easy to operate. Has paid for itself many times over. Implemented customer reviews a couple of years ago, which has improved sales.

Pros

Since I only sell a handful of digital products (spreadsheet templates), I wanted something simple and inexpensive, but effective. EDD fit the bill. When I started using it 5 years ago, it was a little buggy, but it now pretty bulletproof and has a lot more features and add-ons.

Cons

When first launched several years ago, I got too many sales that did not complete for one reason or another, but this is no longer a problem. Biggest issues has been integrating with 3rd-party email program. Somewhat tricky for non-programmer.

Reason for choosing Easy Digital Downloads

Simpler and less expensive than alternatives I looked at for digital-only product.

Review Source

SB

Scott B.  
Owner/Lead Web Strategist  
Computer Software  
Used the software for: 2+ years

### "The most reliable way to sell digital goods securely"

July 29, 2019

5.0

Pros

Selling anything takes tons of work, but EDD takes care of a lot of heavy lifting. Rather than building your own eCommerce store from scratch (which means working with credit card merchant processor APIs, securing checkout information, generating unique download access tokens, etc), building on top of EDD gives you an immediate head start. I've used other WordPress-based platforms, but always found EDD to be the most customizable. To top it off, the team behind it knows what they're doing and care about their customers.

Cons

As with any WordPress software, in the end of the day you are responsible for the maintenance and making sure nothing breaks. Thankfully the EDD team has always shown that they care about backwards compatibility, testing their updates, and providing good support if needed.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Review Source

Response from Awesome Motive

April 4, 2020

Thanks for the thorough review Scott!

Phill H.  
Web Developer  
Internet  
Used the software for: 1-2 years

### "The Only Solution For Digital Product Selling"

April 27, 2019

5.0

It works just how you'd expect it to, and with very little effort. The hardest bit was finding the shortcodes to setup a members area. But other than this one area, everything is just as good as you could expect.

Pros

So easy to use. Unlike WooCommerce, EDD doesn't sell you extensions that appear to come from WooCommerce directly but turn out to be from 3rd parties. Likewise, EDD actually does what it says it will and it does it quickly and easily. WooCommerce on the other hand gets you to buy numerous extensions only for you to find out that you can't actually sell a subscription pass for subscription based products. With EDD every combination is possible with very little work required.

Cons

It's a little bit expensive for a new store.

Review Source

Response from Awesome Motive

April 4, 2020

Hi Phil, thanks for leaving us a review. We appreciate the rich feedback!

VR

Verified Reviewer  
Soporte  
Industrial Automation  
Used the software for: 1-2 years

### "Si quieres vender productos digitales esta es la mejor opcion"

February 24, 2023

5.0

Mi experiencia con EDD es muy buena. Estoy muy contento despues de lanzar varias web con este plugin

Pros

Me gusta mucho porque es un plugin sencillo y que tiene todo para montar una tienda en linea de productos digitales.

Cons

Lo que no me gusta es que no se integra al 100% con temas de bloques. Se requiere habilidades técnicas para personalizar el tema.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Review Source

Melanie M.  
Designer  
Design  
Used the software for: 2+ years

### "The Best Platform For My Online Digital Store."

March 31, 2020

5.0

Add new products to my digital store, track sales and streamline the entire process. It works for me so I don't have to do as much work behind the scene.

Pros

I love that it is so easy to use and easy to set up initially. I have been using EDD for many years now and it is the best platform for my online digital store. Easy to use to add new products to my digital store, track sales and streamline the entire process. It works for me so I don't have to do as much work behind the scene.

Cons

Nothing, there are no cons. I have nothing but good things to say about EDD.

Review Source

Response from Awesome Motive

April 9, 2020

Hi Melanie, thanks for writing a review. We appreciate your feedback!

VR

Verified Reviewer  
Lead Hand Shaker  
Internet  
Used the software for: 1-2 years

### "Best for WordPress Digital Downloads"

April 12, 2021

4.0

We use EDD to sell digital products on WordPress, the built-in licensing works well and we can manage all sales and renewals from EDD.

Pros

Very easy to set up and start selling digital products via WordPress. It has many add-on and connections so you should be able to do whatever workflow or payment processer you need.

Cons

The reporting even with the advanced reporting is lacking and many times does not match the payment processer. I suggest using a third-party reporting tool such as Putler if you have a high-volume site.

Review Source

Response from Awesome Motive

April 14, 2021

Hi there, thanks for the review! We appreciate your feedback and you'll be happy to hear that significant reporting improvements are coming in Easy Digital Downloads 3.0. Feel free to check out our Beta~

FW

Fred W.  
President  
Graphic Design  
Used the software for: I used a free trial

### "Easy Digital Downloads Isn't All That Easy"

April 6, 2020

2.0

Incredibly frustrating. I watched dozens of hours of outdated videos and spent money for pro versions of a theme and a page builder which only added to my confusion. While I am not a web designer, I do have many years experience in managing and adding features to two websites, one of which is a forum with over 50,000 members and the largest of its kind. In hindsight, I am not surprised that EDD's showcase of existing sites apparently doesn't show any sites that are individually owned and operated stock sites selling digital art as I am seeking to do.

Pros

Its promise of being capable of doing everything I want to do with a website. I sell digital art with a current portfolio of more than 5000 images. I also want to add a number of computer graphic services.

Cons

The fact that it's not a complete package. I still need a "theme" and a "page builder" which are new terms for me that I don't understand in trying to use them as well as what each does when and why some things do not work as expected.

Reason for choosing Easy Digital Downloads

I am only at the free trial stage. I am looking for the ease of use and the functionality offered with a few of the plugins recommended for it. So far I haven't come close to even being where I could ask intelligent questions.

Review Source

Response from Awesome Motive

April 21, 2020

Thank you for the feedback Fred! If you're still using Easy Digital Downloads, please consider contacting our support team. Even if your question is still unclear or open ended, we want to help you work through it so you can focus on running your business.

CC

Chris C.  
Music Composer  
Music  
Used the software for: 2+ years

### "The Best Software Out There for Digital E-Commerce"

April 13, 2020

5.0

Easy Digital Downloads has taken my dream and made it a full-time job! I love Easy Digital Downloads and would recommend it to anyone.

Pros

EDD is easy to use and the customer flow is simple/reliable.

Cons

It doesn't easily integrate into many Wordpress themes (at least to look good).

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Reason for choosing Easy Digital Downloads

I gave EDD a try and it exceeded all my expectations. I had experiences with WooCommerce before and found it to be overly complicated and buggy. EDD has been running like a well-oiled machine for years (with only a few issues along the way). I swear by it.

Review Source

Response from Awesome Motive

April 21, 2020

You're awesome Chris!

CT

Craig T.  
Director  
Media Production  
Used the software for: 1-2 years

### "Solid & Fairly Easy To Use"

April 7, 2020

5.0

We are still developing this side of our business but overall we are pleased we chose this option.

Pros

It is fairly easy to set up and with all the plugins there is not a lot you cant do with it. It integrated easily with most email solutions and payment providers and you can use off site storage for product delivery with no real effort.

Cons

Customising the look and functionality needs some skills. You will need to have the top package with all the plugins to use it properly if you can't commit to the whole bundle don't bother. This is probably the only drawback - it might be better to only offer the full package as some users will be frustrated by the need to buy more bits when they get going.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Easy Digital Downloads

Handles digital products much better - especially if you have all the plugins

Review Source

Response from Awesome Motive

April 21, 2020

Really appreciate the feedback Craig!

kC

karen C.  
Owner  
Information Services  
Used the software for: 2+ years

### "It just works"

April 2, 2020

5.0

Pros

I installed EDD to sell information products (mostly Excel spreadsheets) almost five years ago. And it just works. All the time. I have set up some automations that send customer information to my email management system and customer database, so the whole thing runs on auto pilot. I almost never have to touch it. It's easy to add new products, easy to update/change products, easy to manage discounts. It just works.

Cons

It took me a while to find how to deliver B2B suitable invoice/receipts and not all of the invoice formats are suitable for international business. But the final solution works well.

Review Source

Response from Awesome Motive

April 13, 2020

Hey Karen, thanks for the review. We're glad that we've been able to help you for so long. We also have excellent customer support if you happen to have any questions. They don't bite and they're super nice!

JK

Jim K.  
CEO  
Entertainment  
Used the software for: 2+ years

### "Easy, quality and support are the reasons to to license Easy Digital Downloads"

July 29, 2019

5.0

Of the few times I have contacted support, our rep has gone above and beyond normal help. I had a conflict with one site, and he wrote a plugin to fix the incompatibility. Our rep rocks!

Pros

Ease of use. Easy to install. Easy to maintain.

Cons

Some extensions lack desired functionality.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Reason for choosing Easy Digital Downloads

Better licensing options.

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Easy Digital Downloads has a much better user interface.

Review Source

Response from Awesome Motive

April 5, 2020

Hi Jim, thanks for leaving us a review. We appreciate your feedback!

DB

Dario B.  
Freelance Web Developer  
Newspapers  
Used the software for: 2+ years

### "Selling ebook was never so easy"

March 31, 2020

4.0

Simple, easy to use in WordPress environment, well documented.

Pros

Very light as software, with a good impact on performances. Very well handcrafted, with code clean and well documented. Easy to use and customize. Newbies or customers low skilled in technology can use it. Experts could find all they need to build complex systems or functionalities to sell digital goods. I love EDD.

Cons

Costs of payment gateway (third party): the same one for WooCommerce is free.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Reason for choosing Easy Digital Downloads

Because of the focus on digital products.

Review Source

Response from Awesome Motive

April 7, 2020

Hi Dario, thanks for writing a review for us. We appreciate your feedback and enthusiasm!

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