# Synder Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Synder Software - reviews, pricing plans, popular comparisons to other Accounting products and more.

Source: https://www.capterra.com/p/185441/Business-Payments

---

# 

 Synder Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Synder

## What is Synder?

Synder is an all-in-one accounting automation solution designed to streamline financial management for businesses operating across multiple sales channels. With seamless integration to over 30 leading platforms (Amazon, Shopify, eBay, Etsy, Stripe, PayPal, Square, BigCommerce, WooCommerce, Walmart, etc.), Synder centralizes your data in QuickBooks, Sage Intacct and Xero, ensuring accurate reconciliation and GAAP-compliant revenue recognition. The platform is tailored for businesses handling multiple data streams, offering powerful tools for categorization, consolidation, and real-time analytics of financial data. Perfect for industries like Retail & Consumer Goods, Technology & SaaS, Accounting Firms, Marketing Agencies, Non-profits & Associations, Professional Services, Wholesale, Automotive, Hospitality & Travel, Manufacturing, and more. Free trial, no credit card or contract required.

## What is Synder used for?

[Accounting](https://www.capterra.com/accounting-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)

Top alternative

Featured

Overall rating

Based on 252 user reviews

Reviews sentiment

Positive

95%

Neutral

2%

Negative

3%

Starting price

$52

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Synder?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://cloudbusinesshq.com/&name=Synder)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Synder

4.7 (252)

VS.

[4.3 (635)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting Price

$52

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (252)

Ease Of Use

4.2 (561)

Value For Money

4.6 (204)

Value For Money

4.0 (470)

Customer Service

4.8 (213)

Customer Service

4.0 (501)

## Synder alternatives

[3.9 (422)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/)

Starting price

$124.42

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

72%

of reviewers

rated it above 4 stars

Highest Rated

[4.4 (3,284)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (672)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/185441/Business-Payments/alternatives/)

## Who uses Synder?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Bank Reconciliation

4.5 (34)

29.41% of 34 reviewers that rated this feature as important or highly important

Compare and match accounting/financial records with corresponding bank statements

Billing & Invoicing

4.5 (27)

25.93% of 27 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Expense Tracking

4.5 (17)

23.53% of 17 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

Multi-Currency

4.3 (15)

33.33% of 15 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

Accounts Receivable

4.9 (12)

25.00% of 12 reviewers that rated this feature as important or highly important

Track outstanding invoices and the money owed from clients

Third-Party Integrations

3.5 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Synder 44 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Track and document all activities across devices, networks, and other systems

Compare and match accounting/financial records with corresponding bank statements

Create, manage, and send invoices or bills to customers

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Manage various distribution channels, build relations with channel partners, and track their performance

Manage contact details and communication with clients

Reports that show customers their invoices, payments, and balance on the account

Alter the layout and content of reports

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Electronically collect payments for goods or services

Monitor and record expenses such as purchases or charges incurred

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Designed for small businesses

Centralized accounting record which tracks all financial transactions

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Manage and handle various international currencies

Create, send, and view electronic invoices

Accept and process online payment transactions

Allow customers to make a partial payment on an invoice and track remaining debt

Accept, record, and reconcile financial transactions

Upload, track, and submit receipts in a central database

A list of customers and their payments due updated on a monthly basis

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Get Advice

We can help you find the software with the features you need.

Features

4.7 (252)

4.7

Based on 252 reviews

## Pricing

Value for money

4.6 (204)

Free Trial

[View pricing plan details](https://www.capterra.com/p/185441/Business-Payments/pricing/)

Basic

$52.00

Flat Rate,Per Month

It includes:

-   Online Businesses with up to 500 Transactions/Mo
-   2 integration slots
-   Daily Sync Frequency
-   Smart Reconciliation
-   Reporting
-   Basic Inventory Tracking
-   Multicurrency
-   1 Additional User

Essential

$92.00

Flat Rate,Per Month

It includes:

-   Multi-Channel Businesses with 500-3,000 Transactions / Mo
-   Unlimited Integrations
-   Hourly Sync Frequency
-   Smart Reconciliation
-   Reporting
-   Extended Inventory Tracking
-   Multicurrency
-   1 Additional User

Pro

$220.00

Flat Rate,Per Month

It includes:

-   Multi-Channel Businesses with 3,000-50,000 Transactions/Mo
-   Unlimited Integrations
-   Hourly Sync Frequency
-   Smart Reconciliation
-   Multicurrency
-   Product Mapping
-   Reporting
-   Extended Inventory Tracking
-   Bundle and Assemblies Syncs
-   White-Glove Onboarding
-   2 Additional Users

Value for money

4.6 (204)

4.6

Based on 204 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Ecwid](https://www.capterra.com/p/143648/Ecwid/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (213)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (213)

4.8

Based on 213 reviews

## User reviews

Overall rating

4.7

Based on 252 reviews

Filter by rating

5(209)

4(31)

3(4)

2(1)

1(7)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Owner

Retail

### "Unnecessary Premium Price for a Product That Doesn’t Work | App Full of Bugs and Poor Management Response"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 7, 2026

My overall experience reflects the same concerns outlined in my 1-star review. First and foremost, the biggest issue was the amount of time wasted. I spent nearly a year working with their team trying to resolve issues with the platform (Shopify, PayPal & TikTok). That included repeated troubleshooting, providing documentation, and attending regular calls just to demonstrate problems that should have been identified internally. During that time, we were also paying a significant monthly subscription fee for software that required constant monitoring and correction. Many transactions had to be reviewed manually because the app was pulling incorrect numbers. Some issues were eventually addressed, but many were never resolved. Another frustrating aspect was the quality of support as issues were escalated. You would expect that as a case moves up the chain to customer service managers and leadership, the experience would improve. In my case, it was the opposite. Frontline support staff were generally polite and willing to listen, but once the issue reached management levels, the responses became dismissive and unhelpful. Finally, the biggest concern is misleading product claims. The company advertises that their TikTok order-level integration works, but based on months of testing and data from our account, that simply was not the case. Even after providing extensive documentation showing mismatches between Synder’s data and the actual payout statements, the issue was never properly acknowledged or resolved. Overall, the experience felt like spending a year troubleshooting a product while continuing to pay for it, rather than using a reliable accounting integration tool.

Pros

The only positive aspect was that some of the frontline customer support representatives were polite and willing to listen. However, as issues were escalated and it became clear that the app wasn’t working as advertised, the experience deteriorated. Higher-level support and management were largely unhelpful and dismissive of the concerns. Specifically, someone by the name of \[sensitive content hidden\] .

Cons

The biggest issue is that Synder is one of the highest-priced apps in this category without delivering the functionality it advertises. I strongly recommend reading the 1-star reviews carefully because many of them come from customers who ran into real operational issues with the software. Another problem is how concerns are handled once they reach higher levels of support. In my experience, management (for example, \[sensitive content hidden\] ) was dismissive of clear issues that prevented proper reconciliation. Instead of acknowledging the problems, they framed them as “enhancements.” It’s difficult to accept that explanation when I provided multiple examples of transactions where Synder pulled incorrect numbers that did not match the actual payout statements. That’s not an enhancement issue—it’s a data accuracy problem. The TikTok integration simply does not work (at least for a U.S./North America TikTok Shop account). If TikTok reconciliation in QuickBooks is the main reason you’re considering this software, save your time and money. The pricing practices were also frustrating. While the platform still had unresolved bugs, they offered a 40% discount if I switched to an annual plan. After spending over 10 months working with their support team to prove the integration didn’t work, the only solution they offered was a statement-level integration that is extremely high-level and doesn’t support proper inventory management or meaningful reporting. When I asked if the previously offered 40% discount could apply—since the only available solution was essentially a band-aid workaround—the request was denied and I was told I could simply cancel if I wasn’t satisfied. Overall, the experience felt like paying a premium price for software that doesn’t reliably perform the core function it advertises.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ANDREY V.

CEO

Marketing and Advertising

### "Must Have for Any Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 22, 2025

Pros

Very intuitive and perfect for direct integration and managing the backend bookkeeping. The analytic and tracking features make it a breeze to pass onto accountants, well worth the investment.

Cons

It may seem overwhelming at first, but once everything is connected it functions like a well oiled machine.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HL

Hannah L.

Owner

Accounting

### "Time saving and helpful software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 2, 2025

Synder has saved me HOURS (15+) every month and has allowed me to offer my clients the most accurate books while they work in various currencies. Their team members are extremely helpful and they always follow up to make sure that their answers and solutions truly fixed the concern.

Pros

The individual who helped me set up my Synder account was extremely helpful and thorough. He took time to answer my questions and offer solutions to my main concerns. Synder was the only software I could find that offered the ability to take one currency transactions and convert them to a different currency that my client has bank accounts in.

Cons

I find the platform to be overwhelming for someone that is not very tech savvy and I wish there was on demand live person support for quick questions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GR

Gilberto R.

CEO

Accounting

### "Beware predatory pricing and crappy terms of cancelation even if you paid one year upfront"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

July 7, 2025

this is their response: f you have paid for a yearly subscription and choose to cancel, the cancellation will take effect immediately, and access to the services will be terminated at that point. All purchases are considered final, non-cancelable, and non-refundable except when required by law. Upon cancellation, the authorization for future charges is revoked, and no further access is provided even if there is remaining time on your subscription term.

Pros

works good, it does sync my stripe with qb, but now there are more options on the market for better pricing.

Cons

predatory pricing be aware that if you cancel even if you paid for a full year, it gets canceled immediately

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Michael B.

Owner

Restaurants

### "Poor Service / Unreasonable Customer Support"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 4, 2025

After five years of paying for annual service. I attempted to cancel my annual payment on the online portal. I was then billed for the annual renewal. I contacted customer support and traded emails only to get "note that according to our Terms and Conditions, purchases are considered final and non-refundable" and your subscription will be active for the next 364 days. To which I responded, "I forgot just how easily the wrong response can destroy the possibility of future renewal, recommendation, customer retention, customer satisfaction and reviews."

Pros

Easy to initiate service. After five years of paying for annual service. I attempted to cancel my annual payment on the online portal. I was then billed for the annual renewal.

Cons

Poor Service / Unreasonable Customer Support, I contacted customer support and traded emails only to get "note that according to our Terms and Conditions, purchases are considered final and non-refundable" and your subscription will be active for the next 364 days.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Sherif A.

CEO

Retail

### "Critical Feature Removed After Payment — No Accountability"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

May 27, 2025

We signed an annual contract with Synder because it appeared to offer exactly what we needed. But shortly after committing, they removed the key functionality our accounting team relied on. Support was evasive and ultimately unhelpful. The refund process is essentially non-existent—we’re stuck in limbo with no response from billing despite months of follow-ups. This experience has shown that once you're locked in, you're on your own.

Pros

Initially worked as advertised, syncing Shopify, Stripe, and QuickBooks Online. Easy to set up and configure. Clean user interface.

Cons

A core functionality—syncing Stripe transactions as separate Invoice, Payment, and Fee—was removed after we committed to an annual plan. We were not notified of the change and only found out after our accounting workflow broke. Support took over a month of vague back-and-forth before admitting the feature would not return. Refund request has been “under review” for over 3 months, with no follow-up and no resolution. We're forced to reconcile transactions manually, costing us hundreds of hours.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Matthew A.

Bookkeeper

Accounting

### "Great product, Great service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2024

Very smart program and very smart customer service

Pros

I've been using this program for a few years now and it is very intelligent and saves my business hours of labor. \[sensitive content hidden\] was a great asset in setting up my account and ensuring smart rules were working properly. Highly recommend

Cons

This program may be difficult to start with however, their staff is very talented at onboarding and ensuring all of your needs are met

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Dee Dee M.

Managing Partner

Retail

### "Too complicated, too time intensive"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 30, 2024

Time consuming, difficult set up, overly complicated a few seconds ago by dee...com Having worked with Webgility before (which is very easy, intuitive and has great set-up instructions, but is more expensive) I didn't think setting up Synder would be any big challenge. Boy was I wrong. Maybe if this was a first-time syncing set up you would find it easier to work with but having a previous system in place with an established work-flow, made this extremely difficult. Being a small business owner, wearing many hats, I couldn't spend the amount of time it would take to work your way through this confusing flow. Linking not just channels like Big Commerce and Amazon, but also Payment merchants like Paypal and Authorize.net, meant that I would get duplicate invoices, both subtracting inventory from my accounts on one transaction - one from Big Commerce and one from Authorize.net, etc. It also created multiple clearing accounts in my chart of accounts (which would be workable, but time intensive), and also new expense and income accounts. I should have dropped it during my 15-day trial, but I figured that I just needed to get my head around a different workflow and instead of fighting to make it fit mine, I tried to go with the flow and understand theirs, who knew, maybe it was easier. But reconciling all of these individual clearing accounts (Amazon, Big Commerce, Authorize.net, Paypal) and try to map products and expenses, while trying to keep the syncs going so shipping could continue was a nightmare. And nowhere could I find decent documentation on what different setting meant. The syncs also take forever, compared to Webgility. I would have to go find something else to do each time I tried a sync, even if it was just a few orders to test results. While scrambling to keep it going, figuring that I would eventually get it fixed issue by issue, my 15 days were up and they charged me for the full year. Still I was willing to keep trying, because I also knew there were smart rules that should be able to help me refine issues, once I got a good idea of what my issues were (there were so many I didn’t know where to start with support). I thought the smart rule purchase was a onetime $49.00 fee for ten rules, then found out that it was a monthly subscription fee so the initial $88.00 per month which I had signed up for went to $137.00. I finally just gave up and cancelled within 30 days of my initial download, and they are keeping my entire yearly subscription fee, no prorated refund of any kind. I’ve gone back to Webgility and the set up took 30 minutes. All is good. The price difference is negligible when you consider the extra $49.00 monthly for Synder over there base fee and the hassle. My nightmare is over, they can keep my money, I will tell you to be very careful with this set up. Be sure you have all the time you need to try it and realize how difficult it is and then go to Webgility. Or maybe just save yourself and try Webgility first. Rating: 5

Pros

At first pricing was more reasonable than other syncing software. But functionality of base package is limited and once you add in monthly subscription to smart rules, pricing is comparative

Cons

Nightmare to set up. Very little documentation of settings. Sync time was mindblowingly slow. Had to find other things to do when syncing even a few sales transaction.

Switched from

[Webgility](https://www.capterra.com/p/128321/Unify/)

Thought pricing was more reasonable until I realized base package does very little and you have to sign up for monthly fees for more options

Reasons for choosing Synder

Pricing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Andy W.

President

Food & Beverages

### "Automatic billing is predatory with no notice and Synder refusing to refund anything a day after billing."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 18, 2024

Very negative overall experience based on their predatory subscription model.

Pros

Not unbearable to install. There is no phone support for the lower level accounts, only the premium ones.

Cons

My account profile has my email address but Synder sent no notification before charging my card $500. A day after I noticed the charges, I reached out but they refused to refund any portion of the yearly charge even though I had no intention of using it at all.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Customer service representative

Telecommunications

### "Wondering Synder at its finest"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2024

Overall, I really love this software you can have them by buying it on the store. I’m sure you love the security and convenience it has.

Pros

I like how it works. I love the convenience and it is very user-friendly. It was also fast I was able to use it always without any bug. It is also very cheap compared to the other application. You can use it on your work or on your business. You can try it now.

Cons

There is nothing I don’t like this application. It is very easy to use. Every one of us makes our life easier by this software. I hope you’ll be able to upgrade this from time to time for us to explore any hidden features it has.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/185441/Business-Payments/reviews/)

Popular comparisons

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