--- title: "Page 2 | Synder Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Synder the right Accounting solution for you? Explore 256 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/185441/Business-Payments/reviews/?page=2" page_type: "reviews" language: "en" --- Synder 4.7 (256) [View alternatives](https://www.capterra.com/p/185441/Business-Payments/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Page 2 - Reviews of Synder ## Showing most helpful reviews Showing 26-50 of 256 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ANDREY V. CEO Marketing and Advertising Used the software for: 2+ years ### "Must Have for Any Business" October 22, 2025 5.0 Pros Very intuitive and perfect for direct integration and managing the backend bookkeeping. The analytic and tracking features make it a breeze to pass onto accountants, well worth the investment. Cons It may seem overwhelming at first, but once everything is connected it functions like a well oiled machine. Review Source SA Sherif A. CEO Retail Used the software for: 2+ years ### "Critical Feature Removed After Payment — No Accountability" May 27, 2025 1.0 We signed an annual contract with Synder because it appeared to offer exactly what we needed. But shortly after committing, they removed the key functionality our accounting team relied on. Support was evasive and ultimately unhelpful. The refund process is essentially non-existent—we’re stuck in limbo with no response from billing despite months of follow-ups. This experience has shown that once you're locked in, you're on your own. Pros Initially worked as advertised, syncing Shopify, Stripe, and QuickBooks Online. Easy to set up and configure. Clean user interface. Cons A core functionality—syncing Stripe transactions as separate Invoice, Payment, and Fee—was removed after we committed to an annual plan. We were not notified of the change and only found out after our accounting workflow broke. Support took over a month of vague back-and-forth before admitting the feature would not return. Refund request has been “under review” for over 3 months, with no follow-up and no resolution. We're forced to reconcile transactions manually, costing us hundreds of hours. Review Source MB Michael B. Owner Restaurants Used the software for: 2+ years ### "Poor Service / Unreasonable Customer Support" July 4, 2025 1.0 After five years of paying for annual service. I attempted to cancel my annual payment on the online portal. I was then billed for the annual renewal. I contacted customer support and traded emails only to get "note that according to our Terms and Conditions, purchases are considered final and non-refundable" and your subscription will be active for the next 364 days. To which I responded, "I forgot just how easily the wrong response can destroy the possibility of future renewal, recommendation, customer retention, customer satisfaction and reviews." Pros Easy to initiate service. After five years of paying for annual service. I attempted to cancel my annual payment on the online portal. I was then billed for the annual renewal. Cons Poor Service / Unreasonable Customer Support, I contacted customer support and traded emails only to get "note that according to our Terms and Conditions, purchases are considered final and non-refundable" and your subscription will be active for the next 364 days. Review Source GR Gilberto R. CEO Accounting Used the software for: 1-2 years ### "Beware predatory pricing and crappy terms of cancelation even if you paid one year upfront" July 7, 2025 1.0 this is their response: f you have paid for a yearly subscription and choose to cancel, the cancellation will take effect immediately, and access to the services will be terminated at that point. All purchases are considered final, non-cancelable, and non-refundable except when required by law. Upon cancellation, the authorization for future charges is revoked, and no further access is provided even if there is remaining time on your subscription term. Pros works good, it does sync my stripe with qb, but now there are more options on the market for better pricing. Cons predatory pricing be aware that if you cancel even if you paid for a full year, it gets canceled immediately Review Source BS Beth S. President Apparel & Fashion Used the software for: 1-2 years ### "Big Time Saver" September 9, 2022 5.0 Customer support has changed since I started using Synder. For the longest time the chat was available and every issue I had was taken care of instantly. Any questions I had was very responsive and resolved within minutes. They have since shifted to email support for questions/issues. Response time is now a day for any questions which can be very frustrating. Pros I need detailed transactions loaded to QB desktop - not daily summary. We track inventory for apparel and there are thousands of items. Most interfaces I found do only the summary. Synder gives me that detail and once setup correctly puts the transactions into the correct accounts on QB Desktop. Big time saver. Cons My biggest complaint is not being able to data map the item name to a field in quickbooks. I need the variation on Square to map to the item name in QB Desktop. My background is technology - programming. The ability to map fields is already part of their functionality for setup - just not for this field. I have tried multiple times to explain but am not heard. I have to pay staff to go into every transaction and update the items. If this was fixed I would five start this software 100%!! Review Source Andy W. President Food & Beverages Used the software for: 1-2 years ### "Automatic billing is predatory with no notice and Synder refusing to refund anything a day after billing." June 18, 2024 1.0 Very negative overall experience based on their predatory subscription model. Pros Not unbearable to install. There is no phone support for the lower level accounts, only the premium ones. Cons My account profile has my email address but Synder sent no notification before charging my card $500. A day after I noticed the charges, I reached out but they refused to refund any portion of the yearly charge even though I had no intention of using it at all. Review Source RR Rodrigo R. Marketing Manager Retail Used the software for: 6-12 months ### "Amazing Support" October 19, 2021 5.0 Pros Synder has a team that can speak to you instantly via the live chat or you can even request a call/Zoom meeting. Accounting can be very time-sensitive and it has been of crucial importance to have the Synder support team available for me when it is really necessary. Shout out to \[SENSITIVE CONTENT\] for his support and patience in helping me deal with a multi-channel issue regarding Amazon FBA, shopify, and many other platforms. We figured it out after several meetings and he was right there to help along the way. Cons I don't have a lot of cons to share other than the fact that it can be a bit tricky to set up everything perfectly if you have several sales channels. But, the point of this is to stick through it, to set it all up, and then you don't have to worry about accounting headaches down the line. Review Source VR Verified Reviewer Customer service representative Telecommunications Used the software for: 1-2 years ### "Wondering Synder at its finest" June 10, 2024 5.0 Overall, I really love this software you can have them by buying it on the store. I’m sure you love the security and convenience it has. Pros I like how it works. I love the convenience and it is very user-friendly. It was also fast I was able to use it always without any bug. It is also very cheap compared to the other application. You can use it on your work or on your business. You can try it now. Cons There is nothing I don’t like this application. It is very easy to use. Every one of us makes our life easier by this software. I hope you’ll be able to upgrade this from time to time for us to explore any hidden features it has. Review Source Matthew N. Owner Management Consulting Used the software for: 6-12 months ### "Synder keeps winning my heart over again" December 31, 2020 5.0 Not to overstate.. my overall experience with Synder is exceptional. Both with the software and customer support. I consider myself an advanced user, and when I ran into an issue this morning, Lizzie helped me solve the issue quickly over chat. Pros I can manage multiple client connections under my single login. Once set up, each account runs on auto-pilot. I use Synder to process 300+ transactions currently, all of which I'd have to manually process without the software. Cons Minor user preferences could be improved, such as having an option for a longer period before being automatically logged out. Reason for choosing Synder I tested the product, and it worked amazingly. I also chose Synder because I can run multiple client connects under my single account. The amazing support team reminds me often that I chose the right software and company to work with. Review Source AL Asher L. IT and Customer Service Manager Consumer Services Used the software for: 1-2 years ### "We love Synder!" January 23, 2024 5.0 Pros We love Synder! We have a small business that holds a lot of daily transactions and syncing them with Quickbooks would be a nightmare manually. Synder has made the automation process smooth and their support team is always available to answer questions. \[sensitive content hidden\] met with us recently due to a payment processor switch and quickly helped us set up everything just like it was before! Cons Nothing so far, we are currently hoping that they expand to other platforms to fully automate everything! Review Source Corey A. CEO Professional Training & Coaching Used the software for: 1-2 years ### "Set it and forget it" February 9, 2022 5.0 Pros It's nice when you can have a software that runs in the background without having to manipulate and configure on a regular basis. Cons There isn't anything I would improve on this software, it runs as it needs to. Review Source Vladimir K. Owner Retail Used the software for: 1-2 years ### "Love this software" April 28, 2020 5.0 We've been using this app for 1.5 years and love it. It takes about 5 minutes to make an initial set up. No headache in the future. We're syncing all our Woocommerce orders with QB (both Stripe and PayPal payments). And support... It's so fast and efficient! A guy named \[SENSITIVE CONTENT HIDDEN\] solved my issue in literally 2 minutes! I got the answer instantly. WOW! Pros \- fast set up - worth the price - easy to use - multiple settings - syncs both Stripe and PayPal - awesome support Cons I haven't found any in 1.5 years. Maybe they should keep expanding and adding new services. However, it's an opportunity and not a con. Review Source MW Michael W. Business Owner Writing and Editing Used the software for: 2+ years ### "I recommend Synder for Stripe Transactions" February 13, 2021 5.0 I am happy with the service and the application Pros Once setup it helps transfer Stripe raw transaction data into Quickbooks Desktop software. It saves me a lot of time. Cons It took awhile to setup the app. However, I had great customer service from \[SENSITIVE CONTENT HIDDEN\]. She helped me quite a bit to get things working. Review Source DH Deb H. Bookkeeper Apparel & Fashion Used the software for: Less than 6 months ### "Useful product, great customer service" September 16, 2021 5.0 It's taking a little while to learn, but customer service has been excellent. They're available and helpful by chat, so I've received all the information I've asked about. I've chatted with several people who were helpful. \[SENSITIVE CONTENT\] was patient and worked hard to answer all my questions. Pros It connects sales from multiple platforms to QBO and has the option to roll back the sync, which gives you the chance to fix errors and resync correctly. Cons It's somewhat complicated to set up. All products and services must be set up exactly as you want them in POS systems and QBO, so it takes a while to iron out the kinks. Run it in small batches to see how the sync sends information to your P&L. Alternatives considered [Commerce Sync](https://www.capterra.com/p/153837/Commerce-Sync/) Reason for choosing Synder We wanted all transactions imported from multiple platforms through one app. Switched from [Commerce Sync](https://www.capterra.com/p/153837/Commerce-Sync/) We wanted all transactions imported from multiple platforms through one app. Review Source SH Shannon H. CEO Food & Beverages Used the software for: Less than 6 months ### "Nice product with a lot of functionality" October 11, 2022 5.0 Pros Unlike many who probably use this, we use Square POS for restaurants. The main feature we love is the ability to real-time import Square transactions. But what's really different, is how they handle each transaction. Along with Square for Restaurants, we also have a Square checking account. Unlike traditional use of merchant accounts (where your transaction is logged and then automatically transferred to your bank account), with this setup Square is both the settlement account and the first deposit account. Synder is the only company that actually executes and logs both transactions (the sale / settlement & then the transfer to the square internal "checking" account). Cons Not really a Synder con, as so far none of them support this, but the lack of Square support for other Square transactions. Square now has checking & savings accounts, debit cards and loans. All of which are not sync'd by any of these types of software products (including Square's own). Review Source DS DON S. CPA Accounting Used the software for: 6-12 months ### "Synder sync is very powerful and helps sync Stripe and QBO" May 15, 2020 5.0 the sync process is nice and they are dilligent to get the sync right and work with you as a client Pros This is a very good sync app that syncs with Stripe or Square to QBO. I have used it on both platforms with two different companies I do bookwork for. One is about 500 transactions per month from Stripe and the other is about 100 transactions or less. But it is very nice in that the app sync process sets up the customer in QBO that had the sale over in Square or Stripe. You don’t have to do all that legwork. And you can rollback a transactions or cancel the sync at any time or try a sync then roll it back. Very useful. I used the competition and couldn’t get any tech support and gave up and tried this company out and am very pleased. \[SENSITIVE CONTENT HIDDEN\] have been very helpful in helping get my client companies setup and track down problems in the sync process. Highly recommend. Cons took a while to get synced and all setup, client accounts take a while to get configured correctly if you are an accountant providing this service it is a little rough Review Source LB Lori B. Owner Retail Used the software for: 6-12 months ### "Customer Service / Support" January 14, 2021 5.0 Overall I am happy with this service Pros I hate any kind of technical software issues and when I have trouble, or questions, I LOVE your customer support. Tonight, I was able to use a chat with \[SENSITIVE CONTENT HIDDEN\] and he answered all my questions quickly and efficiently and solved my problem right away. I appreciate you hiring wonderful people like \[SENSITIVE CONTENT HIDDEN\] to help me thru things like tonight's issue which are so frustrating for me. Cons Sometimes I get emails or corespondence that is not intuitive to me. I wish things were worded more "idiot proof" so that a layman can understand it. I make jewelry .... I am not an IT person. Review Source AG Arryn G. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Helps me a ton" October 14, 2021 5.0 Really good customer support (recently \[SENSITIVE CONTENT\] was a big help) and very happy with the software. My only gripe is the price. I don't use nearly the amount of syncs I pay for, so I wish there was a lesser-tier option. Pros It's generally easy to use and works just like it's supposed to. Cons None that I can think of. Fits my needs exactly. Reason for choosing Synder Specific functionality. Review Source HB Hafsah B. Admin Manager Computer Software Used the software for: 2+ years ### "Great product, excellent customer support by Vita" December 1, 2021 5.0 It has made reconciling payments very smooth. the syncing of stripe with QuickBooks is seamless Pros Integration with quickbooks is very convenient. customer support is very helpful every time Cons any feature that is complicated is resolved by the helpful customer support Review Source Nicole O. Founder/President Accounting Used the software for: Less than 6 months ### "Needed to sync QBO and Stripe" April 15, 2019 5.0 Pros I chose to use business payments because it offered a simple way to record my stripe payments in QBO. I accept payment through docusign and did not want to manually enter each payment, especially during my busy season. Business Payments offers great value and is easy to use. Cons I have not been able to figure out how to get the software to link to existing clients, so I do have some duplicate customers. Does not kill my productivity, so I am ok with it. will review when things slow down, as I am sure there is a solution. Review Source Jamie S. Accountant Accounting Used the software for: Less than 6 months ### "Only app to use for Square transaction import into QBO" February 4, 2020 5.0 Pros By far the best app to use when transfering square transactions into QBO. It imports sales, sales tax, tips, customers profiles, ect for you!! The customer service is par none as well. \[SENSITIVE CONTENT HIDDEN\] was able to help me instantly with my questions today and guided me to a solution. Cons The only thing I've found that I disliked about the app is the ability to transfer cash payments into another account other then the general account that it pulls all transactions into. Review Source WH Will H. Founder Accounting Used the software for: Less than 6 months ### "The best product for Quickbooks Online" October 20, 2020 5.0 Overall experience with Synder has been great! I would recommend this product to anyone using Quickbooks Online and selling products with Shopify or other supported platforms. Pros The software works great, saves me lots of time with completing the sales reconciliations for my clients e-commerce sales deposits (Shopify). The support team is great. \[SENSITIVE CONTENT HIDDEN\] has helped me with a variety of stuck points and has solved my problems very quickly and taught me how to better use the software along the way. Cons The only suggestion I would make is to have a accountant portal developed similar to how QBO and receipt bank have, so that the client files/transaction data is more clearly separate. That being said I run multiple clients and have had zero issues with it. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) The shopify app was terrible and created a lot of issues in QBO. Synder doesn't have the same issues and the support team is great! Review Source JA James A. Owner/Operator Food & Beverages Used the software for: Less than 6 months ### "The best" August 10, 2022 5.0 I have really enjoyed it. Their KPIs are great too--I am just getting started with that feature Pros Syncs with items seamlessly--no more fighting with Quickbooks and having to manually enter items or linking them Cons Paying for each historical sync--but it is well worth it in the end Review Source EN Enid N. Treasurer, Board of Trustees E-Learning Used the software for: Less than 6 months ### "Intuit should be grateful this company exists" February 12, 2020 5.0 Compared to the desktop version, Quickbooks online is a hot mess. It is probably fabulous for a tiny business or individual entrepreneur. But our online educational non-profit is obviously far too complicated for their programmers. Our transactions are through PayPal, Square, and Stripe. With the online version of Quickbooks - you cannot get a good import from these major providers unless you purchase Synder. At least the programmers at Synder know how to get it done and get it done right. Every question I have asked has been immediately answered with the right information that I needed. The program itself works like a charm. Pros As I told \[SENSITIVE CONTENT HIDDEN\] the last time I asked for his help importing PayPal and Stripe - This service is the only reason I'm not on tranquilizers while trying to work with Quickbooks online. The Synder app is logical, well thought out and works - in other words, everything that Quickbooks online is not. Cons At the moment I'm so grateful it exists I cannot think of a con. Reason for choosing Synder Manual entry for hundreds of transactions would have been faster and easier than the "free" app provided by Quickbooks. Synder simply towers over any other alternative. May they continue to have programmers who obviously understand how things work in the real world of daily business transactions. Review Source KD Khristopher D. Owner Consumer Goods Used the software for: Less than 6 months ### "Great service" October 17, 2023 5.0 Pros Amazing customer service! \[sensitive content hidden\] has helped me several times and has always spent as much time as needed to get my questions answered and issues resolved. I value there service very much, saves a great deal of time. Cons I've lost connection a few times but customer service has always been there to help. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.