# Page 2 | Synder Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Synder the right Accounts Receivable solution for you? Explore 252 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/185441/Business-Payments/reviews

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Synder

4.7 (252)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Synder

## Showing most helpful reviews

Showing 26-50 of 252 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GR

Gilberto R.  
CEO  
Accounting  
Used the software for: 1-2 years

### "Beware predatory pricing and crappy terms of cancelation even if you paid one year upfront"

July 7, 2025

1.0

this is their response: f you have paid for a yearly subscription and choose to cancel, the cancellation will take effect immediately, and access to the services will be terminated at that point. All purchases are considered final, non-cancelable, and non-refundable except when required by law. Upon cancellation, the authorization for future charges is revoked, and no further access is provided even if there is remaining time on your subscription term.

Pros

works good, it does sync my stripe with qb, but now there are more options on the market for better pricing.

Cons

predatory pricing be aware that if you cancel even if you paid for a full year, it gets canceled immediately

Review Source

Andy W.  
President  
Food & Beverages  
Used the software for: 1-2 years

### "Automatic billing is predatory with no notice and Synder refusing to refund anything a day after billing."

June 18, 2024

1.0

Very negative overall experience based on their predatory subscription model.

Pros

Not unbearable to install. There is no phone support for the lower level accounts, only the premium ones.

Cons

My account profile has my email address but Synder sent no notification before charging my card $500. A day after I noticed the charges, I reached out but they refused to refund any portion of the yearly charge even though I had no intention of using it at all.

Review Source

VR

Verified Reviewer  
Customer service representative  
Telecommunications  
Used the software for: 1-2 years

### "Wondering Synder at its finest"

June 10, 2024

5.0

Overall, I really love this software you can have them by buying it on the store. I’m sure you love the security and convenience it has.

Pros

I like how it works. I love the convenience and it is very user-friendly. It was also fast I was able to use it always without any bug. It is also very cheap compared to the other application. You can use it on your work or on your business. You can try it now.

Cons

There is nothing I don’t like this application. It is very easy to use. Every one of us makes our life easier by this software. I hope you’ll be able to upgrade this from time to time for us to explore any hidden features it has.

Review Source

BS

Beth S.  
President  
Apparel & Fashion  
Used the software for: 1-2 years

### "Big Time Saver"

September 9, 2022

5.0

Customer support has changed since I started using Synder. For the longest time the chat was available and every issue I had was taken care of instantly. Any questions I had was very responsive and resolved within minutes. They have since shifted to email support for questions/issues. Response time is now a day for any questions which can be very frustrating.

Pros

I need detailed transactions loaded to QB desktop - not daily summary. We track inventory for apparel and there are thousands of items. Most interfaces I found do only the summary. Synder gives me that detail and once setup correctly puts the transactions into the correct accounts on QB Desktop. Big time saver.

Cons

My biggest complaint is not being able to data map the item name to a field in quickbooks. I need the variation on Square to map to the item name in QB Desktop. My background is technology - programming. The ability to map fields is already part of their functionality for setup - just not for this field. I have tried multiple times to explain but am not heard. I have to pay staff to go into every transaction and update the items. If this was fixed I would five start this software 100%!!

Review Source

RR

Rodrigo R.  
Marketing Manager  
Retail  
Used the software for: 6-12 months

### "Amazing Support"

October 19, 2021

5.0

Pros

Synder has a team that can speak to you instantly via the live chat or you can even request a call/Zoom meeting. Accounting can be very time-sensitive and it has been of crucial importance to have the Synder support team available for me when it is really necessary. Shout out to \[SENSITIVE CONTENT\] for his support and patience in helping me deal with a multi-channel issue regarding Amazon FBA, shopify, and many other platforms. We figured it out after several meetings and he was right there to help along the way.

Cons

I don't have a lot of cons to share other than the fact that it can be a bit tricky to set up everything perfectly if you have several sales channels. But, the point of this is to stick through it, to set it all up, and then you don't have to worry about accounting headaches down the line.

Review Source

KJ

Kara J.  
Owner  
Consumer Goods  
Used the software for: 1-2 years

### "Synder is easy and critical to my business"

March 19, 2022

5.0

It has been great. It's smooth, easy, and consistent. Customer support has been great when I've had a question. \[SENSITIVE CONTENT\] was able to chat with me and answer all questions I had.

Pros

Synder takes the work out of my accounting. All invoices paid are synched directly to my Quickbooks. It's smoother and I never have to worry. Before Synder, I was manually trying to keep track of everything. This makes it so easy.

Cons

I have no complaints. Synder has been great with all needs

Review Source

Matthew N.  
Owner  
Management Consulting  
Used the software for: 6-12 months

### "Synder keeps winning my heart over again"

December 31, 2020

5.0

Not to overstate.. my overall experience with Synder is exceptional. Both with the software and customer support. I consider myself an advanced user, and when I ran into an issue this morning, Lizzie helped me solve the issue quickly over chat.

Pros

I can manage multiple client connections under my single login. Once set up, each account runs on auto-pilot. I use Synder to process 300+ transactions currently, all of which I'd have to manually process without the software.

Cons

Minor user preferences could be improved, such as having an option for a longer period before being automatically logged out.

Reason for choosing Synder

I tested the product, and it worked amazingly. I also chose Synder because I can run multiple client connects under my single account. The amazing support team reminds me often that I chose the right software and company to work with.

Review Source

Corey A.  
CEO  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Set it and forget it"

February 9, 2022

5.0

Pros

It's nice when you can have a software that runs in the background without having to manipulate and configure on a regular basis.

Cons

There isn't anything I would improve on this software, it runs as it needs to.

Review Source

Vladimir K.  
Owner  
Retail  
Used the software for: 1-2 years

### "Love this software"

April 28, 2020

5.0

We've been using this app for 1.5 years and love it. It takes about 5 minutes to make an initial set up. No headache in the future. We're syncing all our Woocommerce orders with QB (both Stripe and PayPal payments). And support... It's so fast and efficient! A guy named \[SENSITIVE CONTENT HIDDEN\] solved my issue in literally 2 minutes! I got the answer instantly. WOW!

Pros

\- fast set up - worth the price - easy to use - multiple settings - syncs both Stripe and PayPal - awesome support

Cons

I haven't found any in 1.5 years. Maybe they should keep expanding and adding new services. However, it's an opportunity and not a con.

Review Source

MW

Michael W.  
Business Owner  
Writing and Editing  
Used the software for: 2+ years

### "I recommend Synder for Stripe Transactions"

February 13, 2021

5.0

I am happy with the service and the application

Pros

Once setup it helps transfer Stripe raw transaction data into Quickbooks Desktop software. It saves me a lot of time.

Cons

It took awhile to setup the app. However, I had great customer service from \[SENSITIVE CONTENT HIDDEN\]. She helped me quite a bit to get things working.

Review Source

DH

Deb H.  
Bookkeeper  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Useful product, great customer service"

September 16, 2021

5.0

It's taking a little while to learn, but customer service has been excellent. They're available and helpful by chat, so I've received all the information I've asked about. I've chatted with several people who were helpful. \[SENSITIVE CONTENT\] was patient and worked hard to answer all my questions.

Pros

It connects sales from multiple platforms to QBO and has the option to roll back the sync, which gives you the chance to fix errors and resync correctly.

Cons

It's somewhat complicated to set up. All products and services must be set up exactly as you want them in POS systems and QBO, so it takes a while to iron out the kinks. Run it in small batches to see how the sync sends information to your P&L.

Alternatives considered

[Commerce Sync](https://www.capterra.com/p/153837/Commerce-Sync/)

Reason for choosing Synder

We wanted all transactions imported from multiple platforms through one app.

Switched from

[Commerce Sync](https://www.capterra.com/p/153837/Commerce-Sync/)

We wanted all transactions imported from multiple platforms through one app.

Review Source

SH

Shannon H.  
CEO  
Food & Beverages  
Used the software for: Less than 6 months

### "Nice product with a lot of functionality"

October 11, 2022

5.0

Pros

Unlike many who probably use this, we use Square POS for restaurants. The main feature we love is the ability to real-time import Square transactions. But what's really different, is how they handle each transaction. Along with Square for Restaurants, we also have a Square checking account. Unlike traditional use of merchant accounts (where your transaction is logged and then automatically transferred to your bank account), with this setup Square is both the settlement account and the first deposit account. Synder is the only company that actually executes and logs both transactions (the sale / settlement & then the transfer to the square internal "checking" account).

Cons

Not really a Synder con, as so far none of them support this, but the lack of Square support for other Square transactions. Square now has checking & savings accounts, debit cards and loans. All of which are not sync'd by any of these types of software products (including Square's own).

Review Source

CB

Colleen B.  
administrator  
Sports  
Used the software for: 2+ years

### "Recommend Snyder for nonprofit accounting"

January 6, 2022

5.0

The syncing has saved a lot of time, energy, and money for our nonprofit.

Pros

Ease of syncing donations through Stripe to Quickbooks to make accounting and reconciliation easier.

Cons

Some of the settings can be tricky to perfect so the transactions show up how we want in Quickbooks. With time and some adjustments we have fixed the issues.

Review Source

LB

Lori B.  
Owner  
Retail  
Used the software for: 6-12 months

### "Customer Service / Support"

January 14, 2021

5.0

Overall I am happy with this service

Pros

I hate any kind of technical software issues and when I have trouble, or questions, I LOVE your customer support. Tonight, I was able to use a chat with \[SENSITIVE CONTENT HIDDEN\] and he answered all my questions quickly and efficiently and solved my problem right away. I appreciate you hiring wonderful people like \[SENSITIVE CONTENT HIDDEN\] to help me thru things like tonight's issue which are so frustrating for me.

Cons

Sometimes I get emails or corespondence that is not intuitive to me. I wish things were worded more "idiot proof" so that a layman can understand it. I make jewelry .... I am not an IT person.

Review Source

MT

Michele T.  
operations manager  
Music  
Used the software for: 1-2 years

### "Synder review"

September 1, 2021

5.0

Pros

This app syncs all of our Stripe payments into QBO in nearly real-time. Would recommend for that efficiency and accuracy alone.

Cons

The subscription price is high if you don't have a lot of transactions. Also, recently there's a fraud prevention charge added to every Stripe transaction, so if you have 100 syncs a month, that covers only 50 transactions, whereas before the fraud prevention charge was added, that would cover 100 transactions.

Review Source

HB

Hafsah B.  
Admin Manager  
Computer Software  
Used the software for: 2+ years

### "Great product, excellent customer support by Vita"

December 1, 2021

5.0

It has made reconciling payments very smooth. the syncing of stripe with QuickBooks is seamless

Pros

Integration with quickbooks is very convenient. customer support is very helpful every time

Cons

any feature that is complicated is resolved by the helpful customer support

Review Source

Nicole O.  
Founder/President  
Accounting  
Used the software for: Less than 6 months

### "Needed to sync QBO and Stripe"

April 15, 2019

5.0

Pros

I chose to use business payments because it offered a simple way to record my stripe payments in QBO. I accept payment through docusign and did not want to manually enter each payment, especially during my busy season. Business Payments offers great value and is easy to use.

Cons

I have not been able to figure out how to get the software to link to existing clients, so I do have some duplicate customers. Does not kill my productivity, so I am ok with it. will review when things slow down, as I am sure there is a solution.

Review Source

Jamie S.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Only app to use for Square transaction import into QBO"

February 4, 2020

5.0

Pros

By far the best app to use when transfering square transactions into QBO. It imports sales, sales tax, tips, customers profiles, ect for you!! The customer service is par none as well. \[SENSITIVE CONTENT HIDDEN\] was able to help me instantly with my questions today and guided me to a solution.

Cons

The only thing I've found that I disliked about the app is the ability to transfer cash payments into another account other then the general account that it pulls all transactions into.

Review Source

WH

Will H.  
Founder  
Accounting  
Used the software for: Less than 6 months

### "The best product for Quickbooks Online"

October 20, 2020

5.0

Overall experience with Synder has been great! I would recommend this product to anyone using Quickbooks Online and selling products with Shopify or other supported platforms.

Pros

The software works great, saves me lots of time with completing the sales reconciliations for my clients e-commerce sales deposits (Shopify). The support team is great. \[SENSITIVE CONTENT HIDDEN\] has helped me with a variety of stuck points and has solved my problems very quickly and taught me how to better use the software along the way.

Cons

The only suggestion I would make is to have a accountant portal developed similar to how QBO and receipt bank have, so that the client files/transaction data is more clearly separate. That being said I run multiple clients and have had zero issues with it.

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

The shopify app was terrible and created a lot of issues in QBO. Synder doesn't have the same issues and the support team is great!

Review Source

JA

James A.  
Owner/Operator  
Food & Beverages  
Used the software for: Less than 6 months

### "The best"

August 10, 2022

5.0

I have really enjoyed it. Their KPIs are great too--I am just getting started with that feature

Pros

Syncs with items seamlessly--no more fighting with Quickbooks and having to manually enter items or linking them

Cons

Paying for each historical sync--but it is well worth it in the end

Review Source

JW

John W.  
Board Treasurer  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Easy to verify transactions"

December 4, 2021

5.0

Great customer support!! Helpful and patient.

Pros

The searching through transactions is easy to do when investigating payments.

Cons

There is one month per year when we exceed our number of synchs in our plan. Would like to pay one month extra for 50-100 more synchs.

Review Source

KD

Khristopher D.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "Great service"

October 17, 2023

5.0

Pros

Amazing customer service! \[sensitive content hidden\] has helped me several times and has always spent as much time as needed to get my questions answered and issues resolved. I value there service very much, saves a great deal of time.

Cons

I've lost connection a few times but customer service has always been there to help.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

QB POS discontinued

Review Source

JS

Jamie S.  
National Account Manager  
Computer Software  
Used the software for: Less than 6 months

### "Synder Invoicing "

June 8, 2020

5.0

We implemented synder to allow us to invoice multi-currencies and give customers the ability to pay by credit card. This has made our AR operations much more efficient!

Pros

The real time sync and integration with quickbooks

Cons

We hope to be able to customize our invoice email with our logo

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Synder

The integration with quickbooks and the easy to use interface

Switched from

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Synder has features that we needed to give our customers a better experience to pay their invoices

Review Source

MC

Morgan C.  
Director of American Operations  
Human Resources  
Used the software for: 1-2 years

### "Morris Interactive review"

September 22, 2021

5.0

Pros

Having clients purchase products online has made our company function in a greater capacity.

Cons

Having a cap on monthly syncs as I sometimes could not predict monthly purchases.

Review Source

VR

Verified Reviewer  
President  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Bulletproof Sync Between Stripe & QBO"

May 6, 2019

5.0

Pros

Business Payments is basically set and forget. We've been using it for more than a year and we haven't had to touch it at all. All of our Stripe transactions are automatically imported into QBO just a few minutes after they happen.

Cons

We don't have any dislikes. It does exactly what it's supposed to do.

Review Source

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