# FMClarity Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FMClarity the right Facility Management solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/185444/FMClarity/reviews --- FMClarity 5 (11) [View alternatives](https://www.capterra.com/p/185444/FMClarity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of FMClarity Ease of use 5.0 Customer Service 4.9 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Del S. Property and Projects Admin Hospital & Health Care Used the software for: Less than 6 months ### "FM Clarity Review " August 11, 2023 5.0 Pros FM Clarity is an easy software to use compared to other software's i have used in the past. Cons When trying to find or add a supplier you have to know the email address to locate them . Review Source JN Justin N. National Facilities, Property and Sustainability Manager Real Estate Used the software for: 6-12 months ### " A Business Transformation" January 30, 2024 5.0 The experience with FM Clarity has been nothing short of transformative for our team at Hub Australia. Initially introduced for facilities management, it's impact surpassed expectations, leading to its integration across our entire business. The system has successfully replaced and automated over 20 processes, systems, and documents, providing a centralised platform that streamlines our workflows. The user-friendly interface has facilitated a smooth transition, fostering collaboration among team members. One of the standout features is the real-time insights, empowering us with data-driven decision-making capabilities. This has not only improved our facilities management but has had a broader positive impact on our overall business operations. In summary, our journey with FM Clarity has been marked by increased efficiency, streamlined processes, and a significant reduction in manual tasks. It has truly revolutionised the way we operate and manage our facilities, setting a new standard for excellence in business processes. Pros FM Clarity has streamlined our operations, replacing over 20 processes, systems, and documents with its automation capabilities. The user-friendly interface and centralized platform have enhanced collaboration, while real-time insights empower data-driven decision-making. In essence, FM Clarity has transformed the way we manage facilities and conduct business. Highly recommended for those seeking efficiency and streamlined processes. Cons Initial set up took time and the reporting capability wasn't built yet which has come along way now. Switched from [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) The primary drivers for making this switch were centered around the need to create efficiency, automate tasks, and gain better key insights. FM Clarity's capabilities have enabled us to achieve these objectives effectively. By consolidating various processes and systems onto a centralised platform, FM Clarity has streamlined our workflows, eliminating redundancies and manual tasks. The automation features have not only saved valuable time but have also improved the accuracy and consistency of our operations. Review Source HG Harald G. Propety Compliance & Assets Manager Hospital & Health Care Used the software for: I used a free trial ### "Clear - easy - fast" June 3, 2019 5.0 Pros Fast, clearly structured, works on all devices. Comprehensive setup. Integrated communication platform - no need for emails. History of what happened with the work order - no switching between different software solutions. Intuitive, clearly structured. Cons Cannot say as I have only seen demo on show. Review Source PL Paula L. Facilities and Maintenance Manager Non-Profit Organization Management Used the software for: 1-2 years ### "The Best FM System Around" September 11, 2023 5.0 The system has saved us from multiple spreadsheets, phone calls and emails, it's a one stop shop all in one system. The training, support and customer experience has been amazing. Pros Ease of use for both user and contractor. Easy to communicate with user once jobs are logged and also easy to communicate with contractor to get an up to date picture of where things are at. It's such an intuitive system, it gives us everything we need in an FM system. Cons Would love it to eventually integrate with our accounts system, but I'm sure that's in time to come. Reason for choosing FMClarity The ease of use, the cost and support Review Source VR Verified Reviewer Operations Manager Real Estate Used the software for: 2+ years ### "Direct and easy solution" July 1, 2019 5.0 For residential mixed used buildings, FM Clarity provides the support for compliance and asset management all in a direct simple interface. Pros Fits the core function of asset tracking, issuing and tracking of work orders, and most importantly compliance that is customisable for each site. Cons There are little cons as you can implement what you need for your sites. Review Source AM Andrew M. Snr Property Manager Non-Profit Organization Management Used the software for: 1-2 years ### "FMClarity Review " April 11, 2019 5.0 The FMClarity software has allowed us to establish a single source of truth for the property portfolio. the system being available for multiple divisions of the organisation has reduced the duplications of spreadsheets and allowed staff real time access to information. Pros The layout is amazing, the ease in which you can move through all aspects of each property is fantastic. Cons Limited Cons with the system, We appreciate the FMC team taking on board ideas for future development of the system. Review Source VR Verified Reviewer IT Operations Manager Information Technology and Services Used the software for: Less than 6 months ### "Ground Breaking and Game Changer for us" June 1, 2019 5.0 Great and innovative organisation that are doing some amazing work. Pros The service oriented approach makes our compliance issues much easier to manage. Cons They are maturing fast and our experience has been very positive. Review Source MM Matt M. IT Infrastructure Solutions Architect Insurance Used the software for: Less than 6 months ### "Best in class" June 1, 2019 5.0 FMClarity has modernised our facilities management. The product was easy to integrate, set up, and get the FM team up and running. Once we had it fully populated with our data, the team has nothing but praise for it's ease of use. Pros Compared to the many other packages on the market, FMClarity stood out for it's modern design and streamlined workflows. It's a breath of fresh air that leaves the old guard back in the dark ages Cons I have very little negative to say, overall it's a great product, it would be difficult to class the stream of new features and updates as a negative. Review Source VR Verified Reviewer Lead Asset Manager Real Estate Used the software for: I used a free trial ### "Smooth and user friendly interface" September 2, 2019 5.0 Pros FMClarity has by far the cleanest and simplest to use UX interface of any product in its class. Cons More advanced features in asset management are still under development Review Source DM Dan M. FM Real Estate Used the software for: I used a free trial ### "Software that works" June 3, 2019 5.0 Pros Ease of use with mobile devices.Tailored flexibility. Cons Thought the price was high for single building use. Review Source Response from FMClarity July 2, 2019 Thanks for your review Dan! Glad to hear you enjoyed FMClarity. We really strive to simplify FM, including base building FM like your role, so we're glad to hear it hit the mark! We have since revised our pricing for single buildings and will be releasing a modular version shortly which will provide a lower cost entry point for solo FMs in charge of one building. Check our fmclarity.com for more info ML Martin L. Consultant Facilities Services Used the software for: I used a free trial ### "FM Clarity - simplifying facilities management" June 2, 2019 5.0 Improved efficiency in managing and retrieving FM information and the generation of information required for critical decision making Pros It is easy and intuitive to use and supports a range of FM related processes Cons Not much, if anything it is its lack of track record, but I am sure this will change positively very quickly Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.