# TravelDesk Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TravelDesk Software - reviews, pricing plans, popular comparisons to other Travel Agency products and more. Source: https://www.capterra.com/p/185482/TravelDesk --- # TravelDesk Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TravelDesk ## What is TravelDesk? TravelDesk is a front-end business management software for operating both an online & physical travel desk. The TravelDesk software connects to the WebsiteTravel Global Marketplace to access over 23,000 travel listings, many have live availability, allowing you to make bookings and receive confirmations at a click of a button. TravelDesk simplifies tracking customer interaction, storing quotes, taking part payments and sending confirmations direct to customers from the order and check. ## What is TravelDesk used for? [Travel Agency](https://www.capterra.com/travel-agency-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TravelDesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.australianadventuregroup.com/&name=TravelDesk) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TravelDesk 4.6 (10) VS. [4.1 (20)](https://www.capterra.com/p/141560/MYT-SaaS/reviews/) Starting Price Contact vendor Starting Price $129 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (10) Ease Of Use 4.0 (20) Value For Money 4.4 (9) Value For Money 4.1 (17) Customer Service 4.3 (10) Customer Service 3.9 (20) ## TravelDesk alternatives [4.7 (422)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (19)](https://www.capterra.com/p/135112/TravelWorks/reviews/) Starting price $145.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [WeTravel](https://www.capterra.com/p/163474/WeTravel/) [4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163474/WeTravel/) [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/) [4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183676/Lanes-Planes/) [View all alternatives](https://www.capterra.com/p/185482/TravelDesk/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Integration 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system For Travel Agencies 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Serves travel agencies Itinerary Creation 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project Payment Processing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Pricing Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tool used to determine accurate pricing and product eligibility for borrowers Reservations Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event TravelDesk 29 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Update and maintain information on inventory and rates to manage guest reservations in real time Manage various distribution channels, build relations with channel partners, and track their performance Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat A collection of customer information such as contact details, demographics, previous interactions, etc. Track products that are for sale at a reduced price or part of coupon promotions Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Electronically collect payments for goods or services Serves travel agencies Global distribution system used by online travel agencies to track availability and manage reservations Captures invoice data and maintains comprehensive records for auditing and reporting purposes Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project Manage and handle various international currencies Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Create, manage, and track policies and procedures within an organization Tool used to determine accurate pricing and product eligibility for borrowers Generate quotes or estimates for customers View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Pipeline view and tracking lead status Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Features 4.3 (10) 4.3 Based on 10 reviews ## Pricing Value for money 4.4 (9) ### Starting price Contact vendor for pricing Free trial available Value for money 4.4 (9) 4.4 Based on 9 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[ Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[ Rezdy](https://www.capterra.com/p/122690/Rezdy/)[ Booking Boss](https://www.capterra.com/p/141620/Booking-Boss/)[ IBIS Reservation](https://www.capterra.com/p/179708/IBIS-Tourism-Management-Platform/)[ ProCharter Tour](https://www.capterra.com/p/2474/ProCharter-Tour/)[ ResPax](https://www.capterra.com/p/2459/Respax-Online-Operator/) ## Support, customer service and training options Customer Service 4.3 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (10) 4.3 Based on 10 reviews ## User reviews Overall rating 4.6 Based on 10 reviews Filter by rating 5(8) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent EM Emma M. Brand Manager Leisure, Travel & Tourism ### "Exceptional Search Functionality & Agent Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2023 I really enjoy using this platform and encourage a lot of other businesses to do the same. I am getting more and more access to a lot of live availability on products, which again is such an efficient way to work. Highly recommend giving this a go! Pros Emailing quotes directly to the client with a secure payment link has been really valuable. Not only is it super easy but saves time. Cons Access to international products and suppliers could be improved, however, I still feel I am able to sell the South Pacific really well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TK Tim K. CEO Hospital & Health Care ### "Complicated and time consuming" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 31, 2020 Not good at all. Do your research, way easier programms for agents out there. Pros What was really goof when I used this software was the comment section where every team member could leave comments about bookings. Cons The payment system is complicated. It's hard to find the right products. You get logged out quiet often and then have to find all products again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BP Briohny P. Travel Agent Leisure, Travel & Tourism ### "TravelDesk" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2019 Pros \- Live availability on a wide range of products, can book at the click of a button - Straight forward and easy to learn - Good layout for functionality Cons Sometimes can be a bit glitchy, but the support team are great at getting this sorted out when needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Sara C. Customer Services Manager Leisure, Travel & Tourism ### "How did we book travel before Travel Desk???" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2019 Pros Live availability making booking 10x more efficient. All products and info in one place. Easy to use checkout cart. Cons Occasionally there are system glitches but the support team have always been quick to fix these. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Ben H. Regional Sales Manager Retail ### "TravelDesk" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 April 23, 2019 Overall the system is improving consistently Pros The system is extremely easy to use with this being like a shopping cart system. Cons If we were able to have tours with more live availability these would improve the functionality and ease of booking products. Conversion rate between various countries in comparison to online sites and bank conversion pricing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Patric S. Manager Peterpans perth Business Supplies and Equipment ### "Great Online Booking System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2019 Pros The system is very easy to use, if you need any help there is an Online team that you can contact anytime and they are very friendly and helpful Cons sometimes live availability is not working properly and quotes cant be processed. Accommodation prices change depending on the dates Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Cristina G. travel consultant Leisure, Travel & Tourism ### "creating quotes/availability " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 23, 2019 Pros It is a very easy system to use, especially for new staff member as every information is in there, for example specifics of the product, any extra costs, inclusions, group size, age recommendation etc.. It is a quick way to have all the information to close a sale without calling a supplier every single time. Cons Most of the time has issues with live availability with accommodation, Whimit passes (Greyhound). For example when editing a quote and wanting to change the days for the accommodation, it doesn't show anymore availability and I would need to remove the product from the cart, sign off and on and re-editing the quote adding again the product. For what concern the Whimit, after booking the pass through the portal I can't find the booking in the product and can't link it to the cart. Few issues that if solved can really help an agent saving time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Kayleigh W. Customer Service Manager Retail ### "Great service! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2019 Pros The live availability and ease of booking Cons It can sometimes be a little glitchy, but they generally work it out very quickly! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Jonathan K. Manager Retail ### "Travel Desk Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2019 I honestly believe this is the best operating system i have used to date. A one stop shop for everything from Rostering, reviewing time sheets, booking over 6000 products to online payment gateways all make Travel Desk the ideal solution. Pros Easy of use, functionality and instant live bookings are the highlights of using this booking system. Cons Speed can be slow from time to time, however i believe this is a work in progress. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Customer Service Manager Leisure, Travel & Tourism ### "The best travel booking system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2019 Pros \- simple layout - instant booking confirmations -easy cash-out function -Live availability - Ability to shuffle products - Commission tools - Great reporting Cons \- Occasionally freezes but overall is not an issue Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/185482/TravelDesk/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)