Adventium Technology

TravelDesk


5 / 5
6 reviews


Average Ratings

6 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Adventium Technology
  • www.junction6travel.com
  • Founded 2005
  • Australia

About TravelDesk

TravelDesk is a front-end business management software for operating both an online & physical travel desk. The TravelDesk software connects to the WebsiteTravel Global Marketplace to access over 23,000 travel listings, many have live availability, allowing you to make bookings and receive confirmations at a click of a button. TravelDesk simplifies tracking customer interaction, storing quotes, taking part payments and sending confirmations direct to customers from the order and check.


TravelDesk Features


TravelDesk Reviews Recently Reviewed!


creating quotes/availability

Apr 23, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is a very easy system to use, especially for new staff member as every information is in there, for example specifics of the product, any extra costs, inclusions, group size, age recommendation etc.. It is a quick way to have all the information to close a sale without calling a supplier every single time.

Cons: Most of the time has issues with live availability with accommodation, Whimit passes (Greyhound).

For example when editing a quote and wanting to change the days for the accommodation, it doesn't show anymore availability and I would need to remove the product from the cart, sign off and on and re-editing the quote adding again the product.

For what concern the Whimit, after booking the pass through the portal I can't find the booking in the product and can't link it to the cart.

Few issues that if solved can really help an agent saving time.

Travel Desk Review

Apr 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use, functionality and instant live bookings are the highlights of using this booking system.

Cons: Speed can be slow from time to time, however i believe this is a work in progress.

Overall: I honestly believe this is the best operating system i have used to date. A one stop shop for everything from Rostering, reviewing time sheets, booking over 6000 products to online payment gateways all make Travel Desk the ideal solution.

TravelDesk

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The system is extremely easy to use with this being like a shopping cart system.

Cons: If we were able to have tours with more live availability these would improve the functionality and ease of booking products.

Conversion rate between various countries in comparison to online sites and bank conversion pricing

Overall: Overall the system is improving consistently

Great Online Booking System

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The system is very easy to use, if you need any help there is an Online team that you can contact anytime and they are very friendly and helpful

Cons: sometimes live availability is not working properly and quotes cant be processed.

Accommodation prices change depending on the dates

Great service!

Apr 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The live availability and ease of booking

Cons: It can sometimes be a little glitchy, but they generally work it out very quickly!

The best travel booking system

Apr 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - simple layout

- instant booking confirmations

-easy cash-out function

-Live availability

- Ability to shuffle products

- Commission tools

- Great reporting

Cons: - Occasionally freezes but overall is not an issue