# EddyCore Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EddyCore Software - reviews, pricing plans, popular comparisons to other Task Management products and more.

Source: https://www.capterra.com/p/185495/Eddy-Credentialing-Software

---

# 

 EddyCore Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 10, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

EddyCore

## What is EddyCore?

Eddy’s software is better. The user interface is smart and easy to navigate without obligatory training. It is more customizable than any of its competitors because your organization should not have to squeeze into a mold. Eddy’s client relations are better. Our leadership is directly involved with each phase of the sales cycle; we are determined to get it right. Implementation can be completed in weeks, not months, and we don’t step over the dollar to chase the penny.

## What is EddyCore used for?

[Credentialing](https://www.capterra.com/credentialing-software/)[Task Management](https://www.capterra.com/task-management-software/)[Compliance](https://www.capterra.com/compliance-software/)

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$12

Other, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for EddyCore?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.eddynow.com&name=EddyCore)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EddyCore

4.5 (15)

VS.

[4.6 (5,060)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$12

Other, Per Year

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (15)

Ease Of Use

4.7 (5,060)

Value For Money

4.5 (13)

Value For Money

4.5 (4,825)

Customer Service

4.4 (15)

Customer Service

4.6 (4,842)

## EddyCore alternatives

[4.7 (648)](https://www.capterra.com/p/135004/Process-Street/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.8 (117)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/)

Starting price

Contact vendor for pricing

[4.5 (3,484)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

[4.6 (84)](https://www.capterra.com/p/108528/Intellect/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Credential Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Document Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Forms Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store, manage and track all forms in a centralized location

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

EddyCore 80 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Manage various aspects of appointments including booking, rescheduling, canceling

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, administration, and evaluation of assessments or tests

Assign issues and tasks based on availability or required skills

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically populating fields or sections within a form

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage a group of members established for coordinating plans, programs, or other initiatives

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Graphical representation of data

Specify or track the date/time a project, task, etc., is due for completion

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Reminders sent via email

Manage the enrollment and onboarding of all new members and accepted applications

Track and manage expiration of various items including products, warranties, licenses, and contracts

Convert files to a different format

Public or private sharing of digital files such as documents, audio/video, images, and more

Store, manage and track all forms in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Guidelines set by the International Organization for Standardization

Verify the member/provider has a valid license, certification, or registration for specific jobs, procedures, or industry standards.

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Ability to fill out and submit application forms on the web

Create, manage, and track policies and procedures within an organization

Streamlining repetitive tasks and activities through automated and predefined workflows

Reporting on how each user, task or process has advanced since its initiation

Monitor the progress of projects from start to finish

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

UI looks like a spreadsheet

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Attach digital tags to documents and assets for identification, search, or monitoring purposes

UI looks like task board

Edit task information and all related elements

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Add labels or tags to tasks

Set up connections to third-party platforms to improve business processes

A digital list of items that need to be completed

Track employee/learner's progression through training programs

Track revisions and updates made to files and navigate between different versions

Web form that allows users to enter data that is sent and processed for different reasons

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (15)

4.3

Based on 15 reviews

## Pricing

Value for money

4.5 (13)

Basic

$12.00

Other,Per Year

Value for money

4.5 (13)

4.5

Based on 13 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (15)

4.4

Based on 15 reviews

## User reviews

Overall rating

4.5

Based on 15 reviews

Filter by rating

5(11)

4(2)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

BR

Brian R.

President, CEO

Medical Practice

### "Very disappointed in this product and the company that marketed the product"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 4, 2023

We were very unhappy with this product. EddyCore customer service was very unsatisfactory. We wasted thousands of dollars on this product but were entirely unable to use it.

Pros

It seemed reasonably priced and very flexible.

Cons

We found the EddyCore product to ultimately be too inflexible. We couldn't modify the product in a manner that would have been useable despite being told by the company that this could easily be done. Ultimately we were told that we would have to wait for a future upgrade. We ended up never being able to use the product. We wasted thousands of dollars on this product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NP

Nancy P.

Psychotherapist

Mental Health Care

### "Review By Small Start Up "

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

May 1, 2020

It’s been okay. Having good experience with my enrollment specialist. I’ve had no need to go to software for anything as I did previously.

Pros

Cost. Ability to do payments. I was able to have contract.

Cons

It is not user friendly. I go to it and unable to do much of anything. Unable to really see anything happening with my credentialing.

Reasons for choosing EddyCore

Recommended by a telehealth platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kimball C.

CSS

Hospital & Health Care

### "Great software!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 29, 2020

Has been efficent

Pros

It is user-friendly, and fun to use. Happy user here!

Cons

I found navigating through it to be a little challenging.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HR

Holley R.

Biller

Medical Practice

### "Eddy Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2020

Pros

EddyNow is a very easy, self explanatory system to use. What I love the most is the relationship you establish with the employees. When you speak with them the first time, you feel like you've known them a lifetime. They are very helpful with every need you have and respond via email within a timely manner. I could not ask for a better company to use and to trust that they get our providers contracted.

Cons

At this time, I honestly can not think of anything I do not like about Eddy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Maureen P.

Credentilaing Analyst

Medical Practice

### "A new start"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2020

As a new client I have found the team at Eddy to be helpful and available as questions arise. The team at Eddy has made the transition as smooth as possible.

Pros

I am looking forward to having all required information in one place. No longer needing to keep spreadsheets to keep track of expirations. Also the ability of providers to keep track of their own information is great.

Cons

As a new user I am in the process of learning the system. I have yet to find any obstacles that Eddy has not addressed.

Reasons for choosing EddyCore

Eddy platform was more user friendly and the staff at Eddy was so receptive to questions and our special needs as an FQHC, we were lucky to find them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BS

Brittany S.

Credentialing Mangaer

Hospital & Health Care

### "Eddy Software Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 28, 2020

Pros

Eddy features are very user friendly. The software keeps all my providers up to date and organized.

Cons

They only thing I dislike about this software is the amount of times I have to clear my cache to be able to see any updated information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Carleetha S.

CEO

Hospital & Health Care

### "A must for smaller organizations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 28, 2020

Pros

Eddy is a must for small organizations such as ours. We simply do not have the capacity to hire a full-time Credentialing Specialist. Eddy's customer service and skill are second to none.

Cons

There is a slight learning curve to get the hang of the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HA

Hayley A.

Credentialing Assistant

Health, Wellness and Fitness

### "Eddy"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 24, 2020

Pros

The software is very user friendly, and the customer service is sublime.

Cons

I had a few issues with Eddy, however, \[SENSITIVE CONTENT HIDDEN\] were both so helpful each time an issue occurred, and since corresponding with them, each issue has been resolved. I just wish there would have been an easier way to input all of the provider information, as I had to do it all manually.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

KEITH W.

Owner

Management Consulting

### "Eddy Credentialing Software Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 7, 2019

Pros

Able to load multiple providers in one platform.

Cons

Not easily available in every State to upload files to carrier sites.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Renee M.

Credentialing Manger

Hospital & Health Care

### "Great Customer Service and Exceptional Product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 4, 2019

Eddy is helping us track credentialing and insurance applications for 27+ dental offices. Its by far the easiest , most intuative oiption avaiable , espically for the Dental world!

Pros

The ease of using this software is my favorite thing about it! I had a another software I was using before the switch and demoed a few others but Eddy is by far the easiest to use. Eddy intuatively has the things you need in the right spot while the others I had used before buried important feilds.

Cons

My least fasvorite thing is honestly nothing. There have been a few instances of needing someting the software doesn't yet have, and they have been very accomidating to help me get those needed things!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 7, 2019

Renee, you and your team have been wonderful to work with! We appreciate your feedback and cannot wait to share the upcoming feature releases with you!

[View all Reviews](https://www.capterra.com/p/185495/Eddy-Credentialing-Software/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)