Capterra Logo
Helping businesses choose better software since 1999
Trade Trak

Reviews of Trade Trak

5.0 (8)
Write a Review!
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Showing Most Helpful

Showing 8 of 8 reviews

Sort by:
Viv R. avatar
Viv R.
Managing Director
Construction, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 27, 2021

"Awesome app"

Overall: Makes it one single app

Pros: Tradetrak is the most clever app out there. I've been using i daily for 6 months now and it is completely driving my business to new heights so easily. It is complete and intuitive and always improving so thumbs up to their teams.

Cons: Nothing I could say to fault them, they always get better

JEREMY M.
director
Electrical/Electronic Manufacturing, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 6, 2021

"excellent product tailored to your requirements"

Overall: Its exceeded expectations the support is next to none

Pros: The ease of creating your own reports and customising it to your needs

Cons: looks a little overwhelming at the start

Alternatives Considered: Tradify, ServiceM8, Simpro and Fergus
Reasons for Choosing Trade Trak: it was on the government list eligible for rebate
Samara A.
Managing Director
Building Materials, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 1, 2021

"Would recommend"

Overall: We have found their tech support teams to be A+, very helpful.

Pros: Calendar and Scheduling Timesheet reporting Expense tracking

Cons: Lag between screens as program is not an app.

Alternatives Considered: Encircle and Salesforce Sales Cloud
Reasons for Choosing Trade Trak: Price
Switched From: Smartsheet
Reasons for Switching to Trade Trak: Needed better functionality for our business and needs.
Ben M.
General manager
Furniture, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 12, 2021

"Fantastic support"

Overall: Really helped our business scale and keep on top of 140+ jobs a month.

Pros: [SENSITIVE CONTENT] and his teams support for customisation has been fantastic. The continued development has added really helpful features quickly! The job details view is great.

Cons: Notifications - with so many jobs the notification system becomes too hard to use.

Reasons for Choosing Trade Trak: [SENSITIVE CONTENT] demonstration and level of support.
Switched From: ServiceM8
Reasons for Switching to Trade Trak: Better support and features.
Liam M.
Director
Construction, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 25, 2019

"Electrical Company - MUST HAVE!!"

Overall: Before Trade Trak we had issues with managing our business. We were using excel spread sheets, multiple devices for quoting/invoicing, and did not have smooth procedures in place. Trade Trak has managed to get our business to be stream lined and I am able to rest easy knowing that nothing is being forgotten or overlooked, as everything is where we need it at a touch of a button.

Pros: Ease of job management, we are able to keep up to date with exact progress of all of our projects, quotes, invoices etc. We also make great use of the SWMMS and scheduling of staff.

Cons: We cannot really fault this software. Initially we had a few very minor teething issues which were sorted out within hours by the Trade Trak team.

Geoff L.
General Manager
Construction, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 23, 2021

"CPE Landscaping - Trade trak"

Overall: Helps keeping the information in one place/system when it comes to projects and getting the information to all relevant people on the project.

Pros: The system is working great and easy to use. Exactly what we needed to have everything on line. Trade trak makes is easy to track work and deliver information to all staff and clients in one central system

Cons: Few little problems but nothing the development team hasnt worked out in 24hrs

Goran T.
Director
Construction, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 27, 2021

"We at G&B Patios a very happy with the Trade Trak program it has definitely made our business easier"

Overall: staff is very helpfully easy to learn

Pros: i can see all my job quickly and when they are scheduled to be built.

Cons: not much its all very good we are looking to if we can track jobs from Quote to complete.

Alternatives Considered: monday.com
Reasons for Choosing Trade Trak: Australian made

Vendor Response

By Trade Tech on April 28, 2021
Thanks for your kind words, Goran! Glad to hear you're enjoying using the app.
Patrick M.
Director
Facilities Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 23, 2021

"Easy to use"

Pros: Easy to use interface which allows for all job content to be grouped in one system.

Cons: A mobile app would be great for users and admin.