# Gigrove Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Gigrove the right Small Business eCommerce solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/185533/Gigrove-Store-for-Professionals/reviews

---

Gigrove

4.4 (49)

[View alternatives](https://www.capterra.com/p/185533/Gigrove-Store-for-Professionals/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Gigrove

Ease of use

4.4

Customer Service

4.5

## Pros and Cons in Reviews

Miguel D

Desarrollo de nuevos negociosMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“Their own live chat widget that could work as a basic ticket system too.-You can sell services, physical products, subscriptions, bundles, and bookable.-It is very affordable-Many customizable parts for the shop operation.“

October 21, 2022

RC

Robin C

ConsultantE-Learning, Self-employedUsed the software for: 6-12 months.

“The API is lacking more functionality to make it really more than an after-thought.“

May 25, 2021

Miguel D

Desarrollo de nuevos negociosMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“I tried to build a store for a client but we needed more advanced options and move to another platform, then I use Gigrove for my own projects where I don't need complex stuff and the platform works well.“

October 21, 2022

RC

Robin C

ConsultantE-Learning, Self-employedUsed the software for: 6-12 months.

“Good solution for a smaller business with very simple e-commerce needs but the interface and business logic applied make it a bit unwieldy for anything more complex. Although the functionality for moderately-complex implementations seems to be present (e.g. software licensing and key management), it does not seem to have a very evolved mechanism to apply those functions and the API documentation certainly could be fleshed out a lot better to make it really useable.“

May 25, 2021

Osama K

Systems AdminReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months.

“Stripe integration is good with different currencies. If you are developer, the API is good for making your own e-commerce app with a custom look. “

April 6, 2021

## Showing most helpful reviews

Showing 1-25 of 49 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Yadah K.  
Business Owner, Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "One-Stop Shop to Create Your Own Shop!"

December 2, 2021

5.0

Using Gigrove has been a pleasant surprise from the beginning. What started as "Oh this looks interesting, let's try it" very quickly turned into "Wait, it can do that?!" The new features being added each month make using the platform exciting. It challenges you to market and promote your products in the best possible way; if I can add a video of my product, then why wouldn't I? If I can specify the details to offer greater clarity of purchase for my clients, then why wouldn't I? Gigrove is making transparent marketing and ethical product promotion possible. Customer support has been brilliant - as a non-tech savvy person I often have questions that can seem basic and obvious to others. Support has been patient and efficient with answering my questions and directing me to resources that help me for future reference.

Pros

Gigrove is an incredibly easy to use e-commerce option. The product dashboard is customisable with different 'tabs' that allow you to give as much or as little information on the products on offer as possible, with the ability to add videos, images, product attributes, etc. It's possible to personalise the site with your own brand colours, logo, language (branded copy for the win!) and URL domain. You're able to customise each product with individual shipping fees, order notes, as well as product characteristics like weight, size, colour, etc. The option to generate a 'domain map' listing for each product is also a huge bonus with SEO and searchability. Branded emails go a big way towards keeping the user experience smooth and confusion-free. The ability to integrate with software like Zapier allows for creativity in automations - like automatically generating coupon codes for an online course (hosted elsewhere) or just automatically signing them up for the course from the instant of payment in Gigrove. Finally, bust most importantly, support from Gigrove is fast, efficient and clear. When things get confusing or something seems to be glitching, support responds to emails and are actually available to help. The company seems to be constantly upgrading the product and implementing new features at the suggestion of their users, making this an ever-evolving product that just gets better and better.

Cons

The lack of a blog page feature is a disadvantage. Due to the comprehensive features of the software, offering a blog option would negate the necessity of using another website platform that integrates with Gigrove, making it a true 'one-stop shop' for small business owners. The ability to customise the colours and layout of the shop even more than what is currently possible would give greater flexibility.

Alternatives considered

[SendOwl](https://www.capterra.com/p/210397/SendOwl/)[ThriveCart](https://www.capterra.com/p/234835/ThriveCart/)[SamCart](https://www.capterra.com/p/204117/SamCart/)

Reason for choosing Gigrove

Incredibly affordable and offers more features for a much-reduced price compared to the others.

Review Source

CG

Chandra G.  
Freelance Web Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Best e-Commerce Platform for Small Businesses"

July 21, 2021

5.0

I always wanted to create an easy-to-built e-Commerce store and personally using Gigrove is definitely helping me achieve this quickly. Build e-Commerce using Gigrove is easy and the set-up is quite simple. You should give Gigrove a try. And Gigrove's support team is very responsive. Drop any questions and they will answer it immediately.

Pros

Responsive Support Team. Various types of Store (Physical & Digital Products, Services, etc). No limitation of products input and transactions usage. Integrated with other apps through free Zapier add-on. Online Payments feature through Stripe. Free Invocie Customization.

Cons

It takes a little bit of time for the learning curve.

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[WordPress](https://www.capterra.com/p/131687/WordPress/)

So many WooCommerce add-ons needed have to be purchased since it's not provided for free. From a small business owner like me, the price of those add-ons are not cheap at all. Gigrove provided a full store builder without me having to buy any add-ons. The price also quite affordable compared to the total I must pay to get those add-ons of WooCommerce.

Review Source

Miguel D.  
Desarrollo de nuevos negocios  
Marketing and Advertising  
Used the software for: 1-2 years

### "Strong ecommerce solution with a super competitive price"

October 21, 2022

3.0

I tried to build a store for a client but we needed more advanced options and move to another platform, then I use Gigrove for my own projects where I don't need complex stuff and the platform works well.

Pros

\-Their own live chat widget that could work as a basic ticket system too.-You can sell services, physical products, subscriptions, bundles, and bookable.-It is very affordable-Many customizable parts for the shop operation.

Cons

\-The looking is too simple-Not too much room for customization

Review Source

AS

Aaditya S.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "One of the best and easiest product to setup"

July 26, 2022

5.0

Overall Gigrove is very cost effective way of dong e-commerce and it has everything that you need in comparison of Shopify and other major ecommerce sites. Gigrove has one time payment instead of monthly payments to access their software. Also, they don't charge you a fee for every transactions. The software is very rudimentary but remember its very easy to use. I was the first ones to be testing Gigrove and they have not failed me. In comparison to Shopify, this is a great alternative if you are short on budget. You can always buy their lifetime deal on Appsumo.com

Pros

The ease of setup and use. The admins really listen to feedback. They follow roadmap very professionally.

Cons

They do not have any dropshipping features yet. They don't have a template selection.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Reason for choosing Gigrove

Ease of use, good customer service and an amazing crm.

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

The ease of use, the customer service and most of all the inclusive of a full CRM.

Review Source

Shade O.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Stress-free Store Setup!"

August 7, 2022

5.0

Pros

I love the fact that setting up your store is sooo easy to do! Coming from a Wordpress background, this was pain free compared to what is the norm in setting up stores in Wordpress!

Cons

I didn’t like the fact that the backend wasn’t branded to the store owner but a fix might be in the works for that.

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Things can get very complicated when setting up a store with Woocommerce. Gigrove is relatively pain-free.

Review Source

Feras N.  
Principal Consultant  
Education Management  
Used the software for: 6-12 months

### "An Awesome App For The Gig Economy!"

January 26, 2021

5.0

Gigrove is a piece of software with great potential! I have started a shop on Gigrove to sell my E-Books and digital toolkits and my experience has been awesome! The support team has always been there in case I face any issues, they are extremely responsive and supportive. I highly recommend Gigrove.

Pros

An extremely easy to deploy and use platform, it has an awesome admin panel. It has great features, everything that you would need to run your e-commerce store and some more! has some unique features targeting people selling digital products and services. Above all, I love how supportive the team is.

Cons

I can't call them cons, but rather there are still a couple of areas that the developers are still ironing out, but these are minor issues in my opinion. I could mention one which is translations into a wide range oil languages.

Alternatives considered

[Ecwid](https://www.capterra.com/p/143648/Ecwid/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Gigrove

You can't beat Gigrove's price point and flexibility, plus I took Gigrove for a test run, and was impressed by how approachable the founders were and how attentive they were to feedback and development requests.

Review Source

Mohammad B.  
Owner & Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "My Gigrove Honest Review"

August 9, 2022

3.0

I liked the most of the functionalities of Gigrove and the Big Pictures for the Booking Listings , Banner, Payments Gateways, PayPal COD, STRIPE

Pros

The Booking Module is Great and Easy To Use and They Made It Professionally With Many Odds That Business Might Be In Need

Cons

Lack of the Amenities Design for Property Listing and Hotel Booking, No Multivendor Marketplace Integrated and No White Label User CName Login

Alternatives considered

[MotoPress Hotel Booking](https://www.capterra.com/p/177562/MotoPress-Hotel-Booking/)

Reason for choosing Gigrove

Cloud hosting included, Ready Made Design Layout (Plug and Play), Easy and Quick Setup Without the need To Buy Hosting and Install and WordPress Paid Plugins, Good Pricing Module for Local Businesses

Review Source

VR

Verified Reviewer  
Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good potential app by arrogant owners"

November 7, 2020

3.0

were not able to implement app in production use due to not being able to configure white-label in practically doable way

Pros

\- ability to sell both physical products and bookable services - ability to integrate drivers to manage deliveries

Cons

\- app creators responding to support requests and questions was found to be very arrogant - no practical way to white-label products/services added to the platform. app requires each item to be individually mapped to domain and takes more than 24 hours to enable it. not practical approach at all considering website having thousands of products/services and hundreds being added every day

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Gigrove

we evaluated gigrove for using it to manage our business websites however product did not align well with advertised features as it was not practical to use added gigs on custom domain.

Review Source

IG

Inés G.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Gigrove gives you what you need for your online shop"

April 15, 2021

4.0

Pros

It let grow your business with effortless online selling. It gives you calm between all the chaos that exist on other similar softwares Accept all the kind of online payments you and your customer will need. Do not matter the country on which your business is settled up, cause has all the VAT, IVA, Taxes.. you will need without making you nuts about how to implement. It is easy to go and connect. UX friendly. Customizable and Easy to use. Good option and I'm happy to have it for all my different shops.

Cons

The url of the shops must use gigrove extension better than yours... but it can be changed with a short url extension. Not a problem.

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

I was tired to do all by myself in woocommerce, i wanted a all in one solution and i get it with gigrove

Review Source

HP

Holly P.  
Designer  
Design  
Used the software for: 1-2 years

### "I hate this app. "

March 24, 2022

2.0

As I mentioned above, it’s incredibly slow. I was never able to get the booking tool to work correctly. It always booked on different calendars and I wasn’t able to get them to sync up so that way I didn’t get double booked for different products. I found the variable pricing to be wonky and I was never able to set that up correctly either. I dislike that if I wanted to put images in my product listing, it just made a long column of pictures instead of being able to click through them. However, my biggest complaint is that I purchased this product through AppSumo and I gave an honest review of the product and you guys chose never to publish that review. I think that’s shady and crummy and I have zero intentions of ever recommending this product to anybody, ever.

Pros

There was very little I liked about the software at all.

Cons

There wasn’t much I liked about the software at all. But my biggest complaint was that it was so unbearably slow. I can’t even stand having to log into it or to go look up my orders in the tool because everything takes forever.

Reason for choosing Gigrove

I was interested in it because I saw it on AppSumo and the price was good. But I wouldn’t even buy it again for that same price.

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

I wanted something simpler. It wasn’t simpler, it was just way more annoying.

Review Source

TK

Tristan K.  
Webdesigner  
Graphic Design  
Used the software for: Less than 6 months

### "Really good value for money! If you miss this you gonna regret it. "

January 22, 2021

5.0

You can easy resell this for a good price if you buy the multi domain pack. Especcialy for webdesigners a good deal.

Pros

I bought it on Appsumo the 2 stack. Offered this to my clients, easy to setup, easy to maintain. Also for my clients easy to maintain. Also the team is very helpfull, set up my custom domain really quick. Can reccomed this to every webdesigner out there. Cheaper than Shopify and in about a year the same functions and probably the same price. So buy it now on Appsumo or regret it later.

Cons

Custimization of the store. Would like to give it a little more my own touch.

Reason for choosing Gigrove

Pricing, functions. 1-1 help from the founders. Quick response time

Review Source

JD

J.D. D.  
Business Coach  
Marketing and Advertising  
Used the software for: Less than 6 months

### "It’s a NO BRAINER!"

June 1, 2021

5.0

Absolutely love this product and the customer support. Thank you Gigrove!

Pros

It was super easy to set up! The simplicity saved me hours of time! And so of course I’ve loved using it.

Cons

There were a couple of tiny bugs that were minor problems and have been fixed now thanks yo the extremely responsive team. For a new product, it’s been great even though there are some things that could still be improved.

Reason for choosing Gigrove

Lifetime Appsumo deal

Switched from

[SamCart](https://www.capterra.com/p/204117/SamCart/)

Price

Review Source

Ach H.  
Motion Designer  
Animation  
Used the software for: Less than 6 months

### "Simple but effective"

February 18, 2021

4.0

I'm probably going to use it more for merch and bookable services! It is simple and it looks like a social media profile so it looks special from the get go. But a bit limited by this design choice I think I will use another service for my dropshipping services

Pros

This software let you do a ton of things easily like selling products or services or even booking services which is rare to have all these in one bundle

Cons

The look of the store that looks a bit like a social media profile, it may be a good thing for some services and not so good for others. It makes you feel a bit restricted in term of design and look, even though it isn't a bad look overall

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Gigrove

The simple design and the familiar look

Review Source

NN

Nevena N.  
project manager  
Events Services  
Used the software for: I used a free trial

### "Great e-commerce solution for small businesses"

May 27, 2021

5.0

n/a

Pros

For those who are self-employed or have a small business, Gigrove is a must have tool. It saves a lot of costs through integrated e-commerce features. The process of selling is simple, you would connect their default payment gateway (Stripe) and start adding products and services to the store. The store supports custom domain name and branding, unlimited bandwidth, unlimited customers, etc. Their offering is generous, comparing to other e-commerce providers. There are options to manage shipments, offer bookable and professional services, etc. all integrated into one account, without additional charges. I’m satisfied with the tool in overall.

Cons

Customer dashboard can be improved, although it works fine.

Reason for choosing Gigrove

recommendation

Review Source

David A.  
Executive Coach  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Feature-rich e-commerce platform!"

May 20, 2021

5.0

Pros

I currently use Gigrove to sell digital downloads. I like Gigrove because it provides hosting for my files, access for a team member and live chat. My customers are mostly in their early 50s and not so technically savvy but they have been able to purchase through my Gigrove store without a single problem. With its solid features, Gigrove has also made me confident about offering physical products.

Cons

When I first started, my confidence level fell low because I had to set multiple settings across different tabs in the admin panel for every new product I added. This took getting used to.

Review Source

DP

Dashen P.  
Freelancer  
Internet  
Used the software for: Less than 6 months

### "Low-cost alternative to shopify"

January 22, 2021

5.0

This is one of those cases where easy-to-use has trade-offs on the one hand it's quite affordable and it handles the setup and it comes with the generous amount of free storage for digital products. On the other hand I find myself missing advanced features like tag insertion. Overall I would recommend this if you are looking to spare yourself the headaches and hassles of the technical parts of running an e-commerce store.

Pros

Gigrove takes care of all of the technical parts of running an e-commerce store it is easy to set up and get running within an hour. it also comes with the generous amount of free storage which is perfect for selling digital goods.

Cons

As a digital marketer I find the tracking is quite important for any e-commerce store I was not happy that only Facebook pixels was supported. I would really like support for Google tag manager.

Review Source

TH

Thomas H.  
CEO  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Overall good experience "

June 8, 2019

4.0

Fairly good experience - Cheap solution to accept online payments for work.

Pros

I like the fact I can quickly share payment link to my clients.

Cons

I waited once almost a week to get support - it could be quicker.

Review Source

JB

James B.  
Madhatter  
Information Technology and Services  
Used the software for: Less than 6 months

### "It’s… okay… if you seek some basic features."

July 26, 2022

3.0

I wanted to love it, I somewhat like it but my hair has started to fall out. They were helpful in improving the speed from painfully slow to possibly acceptable. Wait days maybe up to a week for a response from support though. It does the basics. Also DONT attempt it using Safari - Half my baldness came from trying to set up products that didn’t properly display or save.

Pros

Varied basic features to save on some likely integrations i.e basic chat is included and can schedule meetings (and be paid for them). Displays large product images which I think is good, maybe not for others (10 products to one page) 🤷‍♂️

Cons

Cant choose or change how it appears i.e no templates. Very slow. Subscriptions is too weak to talk about. Support too slow also.

Reason for choosing Gigrove

Testing Gigrove as a digital agency. They offered package agency sub-accounts. Appsumo deal.

Review Source

Jelena N.  
Sales manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Online store with helpful tools"

May 12, 2021

5.0

Pros

I have been using Gigrove for over a year now and I love the features. I'm using the tools to manage and sell my services. Gigrove provides a lot of control and freedom. What I particularly like is that there is an export order data to Excel option, which helps with accounting. It's a truly a time saver! A lot of processes are automatized, making it easy to use, even for a novice.

Cons

None.

Review Source

Eric B.  
FOUNDER  
Consumer Goods  
Used the software for: 1-2 years

### "Easy and affordable alternative solution to WooCommerce"

August 17, 2022

5.0

Pros

I love using Gigrove because it is so easy and affordable! They have a wide range of tools to help you manage your business, from creating a branded storefront to managing your inventory and shipping. They also have a helpful customer service team who are always available to help you out. I love that I can set up a store in less than 10 minutes and start selling right away. This is a great way to start a small business and I highly recommend it.

Cons

Being in Europe, Gigrove only offer ShipStation providers for the deliveries. The most used service in Europe is a free solution called Packlink PRO. This is what stops me using Gigrove for my shops in Europe. I am not willing to pay a monthly fee to Shipstation when there is a free alternative available for wordpress, wizishop and more.

Review Source

RC

Robin C.  
Consultant  
E-Learning  
Used the software for: 6-12 months

### "Great for freelancers or those in the Gig economy to get in business quickly with no frills"

May 25, 2021

4.0

It has served relatively well for simple or ad hoc products or services that I've needed to host online in a pinch. It has, however, exposed its WordPress backend a few times.

Pros

Good solution for a smaller business with very simple e-commerce needs but the interface and business logic applied make it a bit unwieldy for anything more complex. Although the functionality for moderately-complex implementations seems to be present (e.g. software licensing and key management), it does not seem to have a very evolved mechanism to apply those functions and the API documentation certainly could be fleshed out a lot better to make it really useable. A lot of potential, though--and quick setup makes it suitable for simple storefronts. Its real power comes in its ability to schedule and sell gigs (hence its name). Though it could also be fleshed out a bit better, it does an acceptable job for freelancers or consultants to at least have something functional to use.

Cons

The interface is a little rough around the edges and rudimentary and the storefront cannot be easily tailored. The API is lacking more functionality to make it really more than an after-thought.

Reason for choosing Gigrove

I purchased it as an early adopter on an LTD platform.

Review Source

VK

Vivek K.  
Lead Practitioner  
E-Learning  
Used the software for: 6-12 months

### "Great ecommerce solution "

April 30, 2022

5.0

It is good and I have plethora of existing solution like funnels.

Pros

Out of box solution which can be readily integrated with your existing site. It can be scaled up easily and has ability to upsell and cross sell products.

Cons

There is nothing in particular I dislike about software. It is cloud based robust solution serving mutliple use cases.

Review Source

ML

Marko L.  
Founder  
Computer Software  
Used the software for: 6-12 months

### "Ease of use, great benefit for gig economy"

August 7, 2022

5.0

Great e-commerce software for delivery businesses.

Pros

Gigrove has an easy-to-use interface that makes it possible for us to easily use and navigate tools to help build our e-commerce, delivery platform. The account creation is simple and requires few steps.

Cons

Mobile dashboard management can be improved.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

Review Source

¿ Kaushal S.  
Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy Setup for Your First Online Store"

May 25, 2021

5.0

I am impressed with this platform and would surely recommend to all who wants to launch an online store quickly / easily . You will find most of the commonly required features for an ecommerce store in this platform.

Pros

I love all SAAS based ecommerce platforms as I do not need to regularly updates themes plugin and take care of the security of the website. This is a n elegant solution to build an online store. You can customize your store with header, logo etc and add your products. Within an hour, I was able to create my online store and start selling. Gigrove allows you to create store for various usecases eg. For Selling Services, Products, Sell Book or Even Sell Delivery based Services. As of now gigrove allows to accept paypal , stripe . It offers great customer service and great onboarding experience.

Cons

There is a bit of an learning curve while launching your first store on Gigrove. But once you get hang of it , you can easily set up multiple stores. If you require lot of additional functionality / customization - just like any saas platform - you won't be able to do it.

Review Source

Nemanja P.  
General manager  
Sports  
Used the software for: Less than 6 months

### "Great software!"

April 4, 2022

5.0

Pros

Very, very easy to use. Compared to similar solutions on the market it's much easier to use. Customer support is great, I killed them with silly questions 😂

Cons

I love everything about it. I'm thinking what I could write but nothing comes to my mind...

Review Source

Similar Products

Featured