# x360Cloud Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about x360Cloud Software - reviews, pricing plans, popular comparisons to other Backup products and more. Source: https://www.capterra.com/p/185546/Cloudfinder --- # x360Cloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) x360Cloud ## What is x360Cloud? Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, including Google Docs, Files, and Folders. x360Cloud supports cloud-to-cloud backup directly from Microsoft 365 or Google Workspace to the Axcient Cloud, and is SOC 2 certified. x360Cloud allows MSPs avoid the risks of being 100% dependent on Microsoft or Google for business continuity. ## What is x360Cloud used for? [Backup](https://www.capterra.com/backup-software/)[Business Continuity](https://www.capterra.com/business-continuity-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for x360Cloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://axcient.com&name=x360Cloud) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### x360Cloud 4.0 (12) VS. [4.7 (217)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price $3 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (10) Ease Of Use 4.7 (216) Value For Money 4.3 (8) Value For Money 4.4 (205) Customer Service 4.0 (8) Customer Service 4.5 (205) ## x360Cloud alternatives [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Carbonite](https://www.capterra.com/p/223152/Carbonite/) [4.3 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) Starting price $4.92 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/223152/Carbonite/) [Vinchin Backup & Recovery](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/) [4.7 (153)](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Cloud Backup 4.3 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Process of backing up of files and applications to cloud-based remote servers for protection of data Backup and Recovery 3.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Data Recovery 3.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Ability to restore deleted, hidden, or lost data from an email server/system Compliance Management 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Monitoring 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user Document Storage 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system x360Cloud 22 features Define levels of authorization for access to specific files or systems Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Process of backing up of files and applications to cloud-based remote servers for protection of data Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Reduction in the number of bits needed to represent data Ability to restore deleted, hidden, or lost data from an email server/system Protect sensitive data for digital privacy Manage and store data in a database Plan and implement business continuity measures in case of unforeseen events Store and organize documents in a centralized system Convert data into a code for security Create, save, and store files Move files across different systems or networks Search for specific words or phrases within a document or database Compliant with HIPAA, which sets standards for sensitive patient data protection Identify and respond to unexpected problems or failures (ie. "negative events") Observe and track the demand, usage, progress or quality of a system, product, or user Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Search and filter data across systems to locate required information by entering keywords or certain criteria Get Advice We can help you find the software with the features you need. Features 4.0 (9) 4.0 Based on 9 reviews ## Pricing Value for money 4.3 (8) Free Trial Basic $3.00 Per Month Value for money 4.3 (8) 4.3 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (8) 4.0 Based on 8 reviews ## User reviews Overall rating 4.0 Based on 12 reviews Filter by rating 5(8) 4(0) 3(2) 2(0) 1(2) Mentioned topic Sorted by most recent SG Scott G. Owner Computer Networking ### "Avoid this company and their products" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 12, 2023 Terrible. I would never use this again or recommend anyone use this. If you are reading this just go look for a better solution.The cancellation policy is rediculous and they will charge you again for use even after cancelling before the next billing. They say that this is their policy that was agreed to in the small print. I didn't bother to fight it, I just paid to be done with them. They must be desperate to make money vs keep clients. Just use Veeam they are a much better company and offer 10 users for free. Pros It is cloud based backup which was really important to us. Cons The setup took months. They couldn't figure out the login or portal to setup as a reseller. They said it was because they were switching products so it was setup 1st on a different system and then migrated with out success. I should have known then that this was a bad product/company to use. On the 3rd person after about 30 days of trial and error we finally got it working. Then they changed the 2 factor authentication! I had 3 Axcient 2factor accounts and #s to the same email at one point and had to try them all to get the right one. By far the worst setup process I have ever gone through on a product. Switched from [Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) It supported a lot of users inexpensively. Reasons for choosing x360Cloud Price seemed too good to not try. it was a waste of time though so really the cost was much higher. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Akarshi M. Network Engineer Information Technology and Services ### "Great Backup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 7, 2023 Recovery is easy and always reliable. Pros Straight forward user interface. SSO/MFA built in to platform is a plus. Cons There is no role based access control. Limited number or backups per day. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS deny s. systems engineer Accounting ### "x360CLoud review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2023 having the cloud access with x360 cloud has ben very convient Pros The cloud access had been very help with easy access Cons I am a cheap person so pricinging wise is a hit or miss Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Sam R. Network Engineer Information Technology and Services ### "Great Backup Product For Client's Microsoft 365" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 15, 2023 Pros Easy to set up the back up. There are few issues when it comes to backing up. Axcient support is very helpful and responsive. Cons No other complaints about the service, but pricing is very steep. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EG Emanuele G. Tecnico informatico Information Technology and Services ### "Axcient x360: soluzione di backup e business continuity facile e molto efficace" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2022 Pros La console è ottima perché permette di avere a colpo d'occhio la situazione dei diversi clienti. E' molto semplice creare i clienti nella console e attivare le licenze. L'installazione è velocissima. Cons Si sente la mancanza di un agente per Mac. Inoltre il ripristino di dati è abbastanza complesso e lungo, però comunque efficace per ripristinare un intero PC o server allo stato precedente al guasto. Switched from [SyncBackPro](https://www.capterra.com/p/171153/SyncBackPro/) Alternatives considered [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Reasons for choosing x360Cloud Per la semplicità di implementazione e per il fatto che Veeam non offre lo spazio su cloud per il salvataggio dei backup e i prezzi sono molto variabili a seconda di una serie di fattori. Axcient è molto più chiaro per quanto riguarda i costi. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Akanksha K. Cyber Security Analyst Security and Investigations ### "fabulous" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2022 axcient gives unlimited storage for customers and we can restore or backup any file , folder or any kind of documents . we can restore our deleted email. Pros In axcient X360 Cloud every feature is vey impactful but specially smart search is very useful and it can search objects less then 5 seconds. Cons In axcient X360 Cloud we can not give access as user based .and we cant see content of backup or restore folder. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EP Elias P. Centralized Services Administrator Information Technology and Services ### "Previously a Good Product That Has Been Surpassed by It's Competitors" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 April 7, 2021 Overall, I would recommend using a competing product like Dropbox or OneDrive. Axcient x360Cloud has the look, feel and functionality of product that was created years ago. Pros The product stores files in the client and makes secure file sharing and collaboration easier than it would be without a cloud storage product. Cons A few years ago, the product was cutting edge, but it has failed to evolve and lacks features offered by many of it's competitors. The interface feels dated lacks the appeal of competing products. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director of Communications Computer & Network Security ### "Axcient - Best for the Money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2020 I hav considered moving a few times, but their support team is amazing to work with and thir price point makes them stay the best for us at this time. Pros I like the ability to have a single pane and company that integrates with my PSA (CW Manage) and it allows me to mange and easily role out. Cons The single pane is a work in progress and not all solutions are fully integrated yet. They do have a plan and are reaching milemarkers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Clayton C. Principal\\Owner Information Technology and Services ### "It fails and you will never no beware" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 12, 2019 We had to fire them. there software and support was the worst. Pros If your a disaster recovery company and the product fails you then there are no pros! Cons This software fails to do its job. I had it running on a client for 6 months and needed to recover and there was nothing there. I even have screenshots of a successful backup and nothing was there no email, contacts nothing. This software also cannot backup your task or notes. The biggest issue is despite having everything correct and configured including an email to alert us of any issues we never received any. Support is almost the worst we have ever seen. Most people are a bunch of young kids 21-25 years old that no nothing. We had to let this company go. We now use Dropsuite, much much better. I highly recommend not using Cloudfinder or any of the products by Axcient\\Efolder. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Bilawal A. Senior Manager Sales Internet ### "" 3.0 Overall Rating 3.0 3.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 September 20, 2018 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/185546/Cloudfinder/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)