# x360Cloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about x360Cloud Software - reviews, pricing plans, popular comparisons to other Backup products and more.

Source: https://www.capterra.com/p/185546/Cloudfinder/pricing

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# 

 x360Cloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

x360Cloud

## What is x360Cloud?

Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, including Google Docs, Files, and Folders. x360Cloud supports cloud-to-cloud backup directly from Microsoft 365 or Google Workspace to the Axcient Cloud, and is SOC 2 certified. x360Cloud allows MSPs avoid the risks of being 100% dependent on Microsoft or Google for business continuity.

## What is x360Cloud used for?

[Backup](https://www.capterra.com/backup-software/)[Business Continuity](https://www.capterra.com/business-continuity-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$3

Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### x360Cloud

4.0 (12)

VS.

[4.7 (216)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting Price

$3

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (10)

Ease Of Use

4.7 (215)

Value For Money

4.3 (8)

Value For Money

4.4 (204)

Customer Service

4.0 (8)

Customer Service

4.5 (204)

## x360Cloud alternatives

[4.7 (144)](https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting price

$1.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (246)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Cloud Backup

4.3 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Process of backing up of files and applications to cloud-based remote servers for protection of data

Backup and Recovery

3.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Create backups and provide methods to recover deleted/lost data

Data Recovery

3.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Ability to restore deleted, hidden, or lost data from an email server/system

Compliance Management

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Monitoring

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Observe and track the demand, usage, progress or quality of a system, product, or user

Document Storage

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

x360Cloud 22 features

Define levels of authorization for access to specific files or systems

Data is backed up automatically to prevent data loss

Create backups and provide methods to recover deleted/lost data

Process of backing up of files and applications to cloud-based remote servers for protection of data

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Reduction in the number of bits needed to represent data

Ability to restore deleted, hidden, or lost data from an email server/system

Protect sensitive data for digital privacy

Manage and store data in a database

Plan and implement business continuity measures in case of unforeseen events

Store and organize documents in a centralized system

Convert data into a code for security

Create, save, and store files

Move files across different systems or networks

Search for specific words or phrases within a document or database

Compliant with HIPAA, which sets standards for sensitive patient data protection

Identify and respond to unexpected problems or failures (ie. "negative events")

Observe and track the demand, usage, progress or quality of a system, product, or user

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Search and filter data across systems to locate required information by entering keywords or certain criteria

Get Advice

We can help you find the software with the features you need.

Features

4.0 (9)

4.0

Based on 9 reviews

## Pricing

Value for money

4.3 (8)

Free Trial

Basic

$3.00

Per Month

Value for money

4.3 (8)

4.3

Based on 8 reviews

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## Support, customer service and training options

Customer Service

4.0 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (8)

4.0

Based on 8 reviews

## User reviews

Overall rating

4.0

Based on 12 reviews

Filter by rating

5(8)

4(0)

3(2)

2(0)

1(2)

Mentioned topic

Sorted by most recent

SG

Scott G.

Owner

Computer Networking

### "Avoid this company and their products"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 12, 2023

Terrible. I would never use this again or recommend anyone use this. If you are reading this just go look for a better solution.The cancellation policy is rediculous and they will charge you again for use even after cancelling before the next billing. They say that this is their policy that was agreed to in the small print. I didn't bother to fight it, I just paid to be done with them. They must be desperate to make money vs keep clients. Just use Veeam they are a much better company and offer 10 users for free.

Pros

It is cloud based backup which was really important to us.

Cons

The setup took months. They couldn't figure out the login or portal to setup as a reseller. They said it was because they were switching products so it was setup 1st on a different system and then migrated with out success. I should have known then that this was a bad product/company to use. On the 3rd person after about 30 days of trial and error we finally got it working. Then they changed the 2 factor authentication! I had 3 Axcient 2factor accounts and #s to the same email at one point and had to try them all to get the right one. By far the worst setup process I have ever gone through on a product.

Switched from

[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/)

It supported a lot of users inexpensively.

Reasons for choosing x360Cloud

Price seemed too good to not try. it was a waste of time though so really the cost was much higher.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Akarshi M.

Network Engineer

Information Technology and Services

### "Great Backup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 7, 2023

Recovery is easy and always reliable.

Pros

Straight forward user interface. SSO/MFA built in to platform is a plus.

Cons

There is no role based access control. Limited number or backups per day.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

deny s.

systems engineer

Accounting

### "x360CLoud review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 2, 2023

having the cloud access with x360 cloud has ben very convient

Pros

The cloud access had been very help with easy access

Cons

I am a cheap person so pricinging wise is a hit or miss

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Sam R.

Network Engineer

Information Technology and Services

### "Great Backup Product For Client's Microsoft 365"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 15, 2023

Pros

Easy to set up the back up. There are few issues when it comes to backing up. Axcient support is very helpful and responsive.

Cons

No other complaints about the service, but pricing is very steep.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EG

Emanuele G.

Tecnico informatico

Information Technology and Services

### "Axcient x360: soluzione di backup e business continuity facile e molto efficace"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2022

Pros

La console è ottima perché permette di avere a colpo d'occhio la situazione dei diversi clienti. E' molto semplice creare i clienti nella console e attivare le licenze. L'installazione è velocissima.

Cons

Si sente la mancanza di un agente per Mac. Inoltre il ripristino di dati è abbastanza complesso e lungo, però comunque efficace per ripristinare un intero PC o server allo stato precedente al guasto.

Switched from

[SyncBackPro](https://www.capterra.com/p/171153/SyncBackPro/)

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reasons for choosing x360Cloud

Per la semplicità di implementazione e per il fatto che Veeam non offre lo spazio su cloud per il salvataggio dei backup e i prezzi sono molto variabili a seconda di una serie di fattori. Axcient è molto più chiaro per quanto riguarda i costi.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Akanksha K.

Cyber Security Analyst

Security and Investigations

### "fabulous"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2022

axcient gives unlimited storage for customers and we can restore or backup any file , folder or any kind of documents . we can restore our deleted email.

Pros

In axcient X360 Cloud every feature is vey impactful but specially smart search is very useful and it can search objects less then 5 seconds.

Cons

In axcient X360 Cloud we can not give access as user based .and we cant see content of backup or restore folder.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EP

Elias P.

Centralized Services Administrator

Information Technology and Services

### "Previously a Good Product That Has Been Surpassed by It's Competitors"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

2/10

April 7, 2021

Overall, I would recommend using a competing product like Dropbox or OneDrive. Axcient x360Cloud has the look, feel and functionality of product that was created years ago.

Pros

The product stores files in the client and makes secure file sharing and collaboration easier than it would be without a cloud storage product.

Cons

A few years ago, the product was cutting edge, but it has failed to evolve and lacks features offered by many of it's competitors. The interface feels dated lacks the appeal of competing products.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director of Communications

Computer & Network Security

### "Axcient - Best for the Money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2020

I hav considered moving a few times, but their support team is amazing to work with and thir price point makes them stay the best for us at this time.

Pros

I like the ability to have a single pane and company that integrates with my PSA (CW Manage) and it allows me to mange and easily role out.

Cons

The single pane is a work in progress and not all solutions are fully integrated yet. They do have a plan and are reaching milemarkers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Clayton C.

Principal\\Owner

Information Technology and Services

### "It fails and you will never no beware"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 12, 2019

We had to fire them. there software and support was the worst.

Pros

If your a disaster recovery company and the product fails you then there are no pros!

Cons

This software fails to do its job. I had it running on a client for 6 months and needed to recover and there was nothing there. I even have screenshots of a successful backup and nothing was there no email, contacts nothing. This software also cannot backup your task or notes. The biggest issue is despite having everything correct and configured including an email to alert us of any issues we never received any. Support is almost the worst we have ever seen. Most people are a bunch of young kids 21-25 years old that no nothing. We had to let this company go. We now use Dropsuite, much much better. I highly recommend not using Cloudfinder or any of the products by Axcient\\Efolder.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BA

Bilawal A.

Senior Manager Sales

Internet

### ""

3.0

Overall Rating

3.0

3.0

Ease of Use

0.0

0.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

September 20, 2018

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/185546/Cloudfinder/reviews/)

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