# x360Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is x360Cloud the right Backup solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/185546/Cloudfinder/reviews --- x360Cloud 4 (12) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of x360Cloud Ease of use 4.0 Customer Service 4.0 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Abhishek Kumar B. Chairman & Managing Director Business Supplies and Equipment Used the software for: 1-2 years ### "Best App For Professionals" March 23, 2016 5.0 Best App For Professionals in the form of email with many more advantages like Gmail, Drive, Contacts, Calendars, Sites and many more other integrated apps . Pros easy your professional working Cons somewhat costlier for medium smes Review Source AK Akanksha K. Cyber Security Analyst Security and Investigations Used the software for: 6-12 months ### "fabulous" September 21, 2022 5.0 axcient gives unlimited storage for customers and we can restore or backup any file , folder or any kind of documents . we can restore our deleted email. Pros In axcient X360 Cloud every feature is vey impactful but specially smart search is very useful and it can search objects less then 5 seconds. Cons In axcient X360 Cloud we can not give access as user based .and we cant see content of backup or restore folder. Review Source SG Scott G. Owner Computer Networking Used the software for: 2+ years ### "Avoid this company and their products" September 12, 2023 1.0 Terrible. I would never use this again or recommend anyone use this. If you are reading this just go look for a better solution.The cancellation policy is rediculous and they will charge you again for use even after cancelling before the next billing. They say that this is their policy that was agreed to in the small print. I didn't bother to fight it, I just paid to be done with them. They must be desperate to make money vs keep clients. Just use Veeam they are a much better company and offer 10 users for free. Pros It is cloud based backup which was really important to us. Cons The setup took months. They couldn't figure out the login or portal to setup as a reseller. They said it was because they were switching products so it was setup 1st on a different system and then migrated with out success. I should have known then that this was a bad product/company to use. On the 3rd person after about 30 days of trial and error we finally got it working. Then they changed the 2 factor authentication! I had 3 Axcient 2factor accounts and #s to the same email at one point and had to try them all to get the right one. By far the worst setup process I have ever gone through on a product. Reason for choosing x360Cloud Price seemed too good to not try. it was a waste of time though so really the cost was much higher. Switched from [Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) It supported a lot of users inexpensively. Review Source SR Sam R. Network Engineer Information Technology and Services Used the software for: 2+ years ### "Great Backup Product For Client's Microsoft 365" January 15, 2023 5.0 Pros Easy to set up the back up. There are few issues when it comes to backing up. Axcient support is very helpful and responsive. Cons No other complaints about the service, but pricing is very steep. Review Source AM Akarshi M. Network Engineer Information Technology and Services Used the software for: 1-2 years ### "Great Backup" February 7, 2023 5.0 Recovery is easy and always reliable. Pros Straight forward user interface. SSO/MFA built in to platform is a plus. Cons There is no role based access control. Limited number or backups per day. Review Source CC Clayton C. Principal\\Owner Information Technology and Services Used the software for: 1-2 years ### "It fails and you will never no beware" February 12, 2019 1.0 We had to fire them. there software and support was the worst. Pros If your a disaster recovery company and the product fails you then there are no pros! Cons This software fails to do its job. I had it running on a client for 6 months and needed to recover and there was nothing there. I even have screenshots of a successful backup and nothing was there no email, contacts nothing. This software also cannot backup your task or notes. The biggest issue is despite having everything correct and configured including an email to alert us of any issues we never received any. Support is almost the worst we have ever seen. Most people are a bunch of young kids 21-25 years old that no nothing. We had to let this company go. We now use Dropsuite, much much better. I highly recommend not using Cloudfinder or any of the products by Axcient\\Efolder. Review Source EP Elias P. Centralized Services Administrator Information Technology and Services Used the software for: 2+ years ### "Previously a Good Product That Has Been Surpassed by It's Competitors" April 7, 2021 3.0 Overall, I would recommend using a competing product like Dropbox or OneDrive. Axcient x360Cloud has the look, feel and functionality of product that was created years ago. Pros The product stores files in the client and makes secure file sharing and collaboration easier than it would be without a cloud storage product. Cons A few years ago, the product was cutting edge, but it has failed to evolve and lacks features offered by many of it's competitors. The interface feels dated lacks the appeal of competing products. Review Source VR Verified Reviewer Director of Communications Computer & Network Security Used the software for: 6-12 months ### "Axcient - Best for the Money" December 10, 2020 5.0 I hav considered moving a few times, but their support team is amazing to work with and thir price point makes them stay the best for us at this time. Pros I like the ability to have a single pane and company that integrates with my PSA (CW Manage) and it allows me to mange and easily role out. Cons The single pane is a work in progress and not all solutions are fully integrated yet. They do have a plan and are reaching milemarkers. Review Source SW Stephanie Watson Used the software for: ### "Store, Search, Backup Documents and Emails in Google Apps" February 11, 2013 5.0 Signing up and using Cloudfinder is so easy, even a novice Google App user can do it. I’d have to say that while I am a more advanced user and I’ve tried dozens of cloud storage options, I like the streamlined approach that Cloudfinder offers. I can find everything in one place, and I trust that my files and emails will always be there when I need them. Best of all, it’s no risk to try it out, so what can you lose? Review Source dS deny S. systems engineer Accounting Used the software for: I used a free trial ### "x360CLoud review" February 2, 2023 5.0 having the cloud access with x360 cloud has ben very convient Pros The cloud access had been very help with easy access Cons I am a cheap person so pricinging wise is a hit or miss Review Source EG Emanuele G. Tecnico informatico Information Technology and Services Used the software for: 6-12 months ### "Axcient x360: soluzione di backup e business continuity facile e molto efficace" October 31, 2022 5.0 Pros La console è ottima perché permette di avere a colpo d'occhio la situazione dei diversi clienti. E' molto semplice creare i clienti nella console e attivare le licenze. L'installazione è velocissima. Cons Si sente la mancanza di un agente per Mac. Inoltre il ripristino di dati è abbastanza complesso e lungo, però comunque efficace per ripristinare un intero PC o server allo stato precedente al guasto. Alternatives considered [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Reason for choosing x360Cloud Per la semplicità di implementazione e per il fatto che Veeam non offre lo spazio su cloud per il salvataggio dei backup e i prezzi sono molto variabili a seconda di una serie di fattori. Axcient è molto più chiaro per quanto riguarda i costi. Review Source BA Bilawal A. Senior Manager Sales Internet Used the software for: ### "null" September 20, 2018 3.0 Review Source Similar Products Featured ## Related categories [Backup](https://www.capterra.com/backup-software/)[Business Continuity](https://www.capterra.com/business-continuity-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.