# Spiff Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Spiff the right Compensation Management solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/185569/Spiff/reviews

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Spiff

4.7 (132)

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Last updated May 22nd, 2026

# Reviews of Spiff

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

RL

Rico L

AEComputer Software, 501 - 1,000 employeesUsed the software for: 1-2 years.

“It was really helpful to track my commission and to forecast for my quota attainment each month.“

December 22, 2025

Peter M

CROComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months.

“It’s worth stating the obvious here but this is commission software that, when errors occur, greatly impact the revenue operations team and eventually the general morale of the sales team.“

April 25, 2024

DC

Darby C

Account ExecutiveBanking, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Spiff is an invaluable tool for our sales teams on an organizational and individual level.“

November 3, 2025

Peter M

CROComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months.

“Terrible customer support which they admitted was a symptom of the acquisition.“

April 25, 2024

MC

Maria C

Sales ExecutiveFood & Beverages, 10,001+ employeesUsed the software for: 1-2 years.

“It's excellent that Spiff helps us study offers in detail and automatically calculates everything in detail, saving us hours that we used to spend in the past on commission calculations because our compensation plan was way too complicated to manage.“

January 25, 2023

## Showing most helpful reviews

Showing 1-25 of 132 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Joshua B.  
Sales Development Representative  
Telecommunications  
Used the software for: Less than 6 months

### "Clear Commission Software for Sales Reps"

July 15, 2019

5.0

Pros

I love how Spiff lays out the specific commission amount for each pay period, so there's no confusion about what you'll earn for a month's commission check.

Cons

I wish the commission breakdown was a little more detailed for each sale, so we know exactly why we're getting paid a certain amount on a deal.

Review Source

TJ

Todd J.  
Business Develpment  
Financial Services  
Used the software for: 6-12 months

### "Finally, I always know exactly what my commissions will be. Love it!"

April 25, 2019

5.0

I've been using Spiff for several months now and I always have it on one of my open browser tabs, so I can see it every day. It helps me push through those days, mid-month when I don't have the motivation to get to work. I've already recommended it to a couple of friends.

Pros

An easy dashboard that lets me know what my commission check will look like, in real time. I can see all my one-time and recurring deals whenever I want to. Complete with a breakdown of each deal. The integration with Salesforce means I get accurate numbers.

Cons

Ths salesperson view could use a month-over-month graphical view. It's easy for me to export and see this or to move back to past pay periods, so it's not a big deal, but this would make it even easier for me to compare my performance to past months.

Review Source

VR

Verified Reviewer  
Software Engineer Intern  
Information Technology and Services  
Used the software for: Less than 6 months

### "Nice Enterprise Relationship Software"

July 26, 2019

3.0

I am happy with this software.

Pros

This software is quite funky and makes use of innovation. I like the concept and the design of Spiff. It's very convenient to use. We can create our own flexible rules and helps in team management.

Cons

I am happy with the design and no faults detected.

Review Source

Francisco A.  
Channel Support & Projects Manager  
Computer Software  
Used the software for: Less than 6 months

### "Great way to stay on top of your commissions almost in real time."

May 21, 2020

4.0

Knowing where exactly I stand commission wise in an always up to date fashion is invaluable and Spiff helps achieving it with ease and clarity.

Pros

Knowing where I stand all the time from a commission standpoint is a great advantage, taking away surprises and allowing me to anticipate problems as well as identify errors or mistakes. Easy overall view of the values with drilldown on details and the possibility to report problems.

Cons

Lack of filtering by date, for instance, all earnings this quarter, last quarter, this year... The ability to export the information would be helpful as well.

Review Source

Matt D.  
Account Executive  
Computer Software  
Used the software for: Less than 6 months

### "Spiff has helped me know that I am getting paid correctly"

July 3, 2019

5.0

It has been very easy to use so far and the team has been very good at getting us set up and answering questions that we have.

Pros

It is easy to use and really helps me keep an eye on commissions and know if I am getting paid what I should be.

Cons

I just wish I had been using it longer because I am still learning how to use it.

Review Source

Christian E.  
Regional Sales Manager  
Computer Software  
Used the software for: Less than 6 months

### "Sleek and Powerful"

July 10, 2019

5.0

10/10. A great experience with a company that has a lot of potential.

Pros

The User interface was very clean and understandable. No training necessary. Replaced a very difficult process at our org.

Cons

Would love to see some functionality around being able to pick and choose which pay periods I am looking at.

Review Source

dipen C.  
Student  
Telecommunications  
Used the software for: I used a free trial

### "Commision calculation easy with Spiff"

December 10, 2019

4.0

Nice graphical interface there for look of page is professional.

Pros

Spiff is online commission calculation tool where complex commision structure will analyse and calculate the commission easily

Cons

Overall cost is very high for Normal person. Not friendly for understanding. This software is useful for companies only not for normal business.

Review Source

W. Charlie M.  
ADM  
Computer Software  
Used the software for: Less than 6 months

### "Great tool to track Compensation"

July 10, 2019

5.0

Pros

Great tool to track Compensation. Easy to use.

Cons

I don't have any issues with the software at this time. It has been a great improvement from what we were doing.

Review Source

Benjamin R.  
Director of Account Development - Exteriors & Interiors  
Computer Software  
Used the software for: Less than 6 months

### "Spiff"

July 23, 2019

5.0

Pros

I love how easy it makes it to check your running commission on the month.

Cons

I like everything about this product so far.

Review Source

Remii R.  
Account Development Manager  
Computer Software  
Used the software for: Less than 6 months

### "Works aweseom"

August 14, 2019

5.0

Pros

It is easy to see payouts and the status of them

Cons

Colors, I wish it would have different color schemes

Review Source

SM

Sydnee M.  
Commissions Analyst  
Computer Software  
Used the software for: 6-12 months

### "Easy to Use and Saves Me Time"

July 24, 2019

5.0

So great. I love the customer experience. They make sure I'm always having a good experience in their platform. If I'm not, they make sure they fix it so I am. The platform itself is so easy to use. I didn't even need a training because the user interface is easy to figure out.

Pros

I love Spiff because it's easy to use. Instead of using spreadsheets and uploading our deals from Salesforce, Spiff let's us do this automatically. My commission's process has now been cut down by days. The people there are an absolute delight to work with. They're always willing to help and are quick to respond any time we have a question. It did take a while to set up, but

Cons

While they do have many capabilities, they are still growing in functionality. The platform has a lot of easy to use functions for me to calculate our commissions, but they're still working out other functions that we request. That being said, they always take our feedback and constantly keep us updated on that feedback.

Reason for choosing Spiff

I wasn't as involved in the decision making, but I do know that the price of Spiff was much better considering others. We also did want a company who could really cater and customize to our organization's needs. Spiff gave this to us.

Review Source

MB

Mariami B.  
BDR  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great tool to track your commission on the go! "

May 21, 2020

4.0

The main solutions I see with Spiff are the following: - Saving me time to have quick access and visibility without having to go to my CRM system. - Solving the problem of not knowing how much commission I have made the previous month. - Gives me motivation to perform better so I can increase my numbers. - Helps me double check any human error and track my performance overall.

Pros

I love that I can easily log on to Spiff to track my commission whenever I want to since my role is highly KPI driven and compensates for different stages in a sales cycle. It helps me to doublecheck my numbers/targets and compare on my CRM system so nothing gets missed by human error. It also helps me to budget for the coming month because of the visibility of how much commission I have made in real time. Very glad we introduced it to our sales team and that I can track it on the go!

Cons

Sometimes it kicks me out of the app when I press more details under a specific commission. But other than that, its user-friendly, very quick and self-intuitive!

Review Source

CC

Chantz C.  
Account Executive  
Telecommunications  
Used the software for: Less than 6 months

### "Every company needs Spiff!! "

June 24, 2019

5.0

Love it. I would recommend Spiff to any company who is looking to grow and motivate their sales team!

Pros

What I love most about Spiff is how user friendly it is. The convenience that it gives me as a sales rep to know exactly where my commissions are at for the month. Huge motivational tool for any rep.

Cons

Man that is tough... I have only have used Spiff for 3 months and have not had 1 issue.

Review Source

JR

James R.  
Sr Regional Sales Manager  
Computer Software  
Used the software for: Less than 6 months

### "Visibility into Sales Comp"

July 10, 2019

5.0

I don't have to wait until the end of the month to see what I'm making in commissions.

Pros

I like that Spiff provides me with commission information in real-time as deals close.

Cons

I would like to see more robust year-to-date information to compare attainment. I understand that this is on the roadmap.

Review Source

JW

Jared W.  
Regional Sales Manager  
Computer Software  
Used the software for: Less than 6 months

### "Great so far"

July 10, 2019

5.0

It's been great so far. Very easy way to keep tabs on what I'm being paid and to know what to expect.

Pros

Spiff has been great for tracking commissions and making sure that I have full visibility into what I'm making each month. It's easy to use and has a seamless interface.

Cons

The organization of closed deals is a little frustrating because I have to scroll really far down and it feels as though it could be better organized. My top tab of commissions is really separated from the guaranteed commission and clawback tabs. I also could use a few more tiles up top such as one that shows my pro-rated annual quota since I started mid-year.

Review Source

AS

Austen S.  
ADM  
Computer Software  
Used the software for: Less than 6 months

### "Spiff is AMAZING!!"

July 30, 2019

5.0

I really do love this software and it has been so helpful to me as a whole. I believe this is going to go places.

Pros

I absolutely love that the software has completely allowed me to delete all of my excel sheets, saved me from countless headaches of calculating my commissions and allows me to understand what I should expect from my next commission check. Absolutely amazing!

Cons

I wish I could make an edit to the software as a whole or make a specific request to an edit without having to directly talk with my manager or VP. An ability to message, or request an edit from my superiors would make things extremely convenient!

Review Source

TANNER H.  
Account Executive  
Computer Software  
Used the software for: Less than 6 months

### "Spiff makes it easy to see what I will get paid"

August 1, 2019

5.0

It has been good and really easy to use. I dont use it too often, but its good.

Pros

It helps me to calculate my commissions without pulling out my calculator

Cons

sometimes it doesnt calculate correctly.

Review Source

SS

Sam S.  
Senior Financial Analyst  
Computer Software  
Used the software for: Less than 6 months

### "Amazing Product!"

July 9, 2019

5.0

Pros

There are many things that I have found valuable with Spiff but the thing we like the most is the transparency it gives to the sales reps. Before Spiff we would spend hours making "commission sheets" to help show the sales rep why they were getting paid certain amounts on each deal. With Spiff the sales rep can see it in real time.

Cons

The only issue we are currently have (although it is being fixed) is how long it takes to refresh our data. Since we have a lot of deals closing each day it takes ~30min for the entire dataset to refresh

Review Source

JF

John F.  
Lead Response Representative  
Computer Software  
Used the software for: Less than 6 months

### "Spiff Review"

July 30, 2019

4.0

Pros

I like how easy it is to use and how it pulls the relevant data from SF.

Cons

Sometimes pulls the wrong information/ doesn't always equal the correct commission.

Review Source

JH

Joe H.  
Account Development Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Way to Track Commission!"

June 24, 2019

5.0

Pros

It is easy to see where my commission is at.

Cons

Nothing so far, I have really enjoyed using Spiff.

Review Source

JH

Jacob H.  
AE  
Telecommunications  
Used the software for: Less than 6 months

### "Love it so far"

July 8, 2019

5.0

It was been great so far! I hate claw backs... but having what offices cancelled and knowing how that affects my check right in front of me makes it really nice.

Pros

\-It is such a simply idea but it has been needed for so long -Not only to I get to see how much I will be paid on my next check, but I get to see why -It is very easy to see claw backs and which accounts cancelled

Cons

\-it is taking me some time for me to learn how to navigate around the site

Review Source

MH

Michael H.  
Sales Lead  
Computer Software  
Used the software for: Less than 6 months

### "Great software that gives transparency in to your commission pay. "

June 24, 2019

5.0

It's been great so far in the short time I've used it.

Pros

Visibility into your commission checks. This way you don't have to trust your finance department that they've got everything correct.

Cons

I want some drill-down capability on things like clawbacks. It shows all the accounts that you're getting paid for, but if there is something you're having clawed back, it would be nice to drill into those quickly.

Review Source

AH

Alan H.  
ADM Manager  
Computer Software  
Used the software for: Less than 6 months

### "Simple and Easy"

July 12, 2019

5.0

Before Spiff I tracked commissions manually on a spreadsheet to verify correct pay out. Spiff keeps track of all of that for me now!

Pros

How easy it is to use! There's not a bunch of crazy dashboards or extra features, just exactly what I need to see for me and my team.

Cons

I think the only con I have right now with the software is the way the information is displayed, it seems clunky and could use some polish.

Review Source

MP

Mark P.  
Sales  
Financial Services  
Used the software for: 6-12 months

### "A WAY better way to view commissions"

April 25, 2019

5.0

Pros

I am a rep and enjoy how easy and detailed it is to see my pay. I don't have to try to guess off of my check and cross-reference my sales in a spreadsheet or Salesforce. It's way easier than what has been done in the past.

Cons

I haven't had any negative things come up yet with my use of the software.

Review Source

Response from Salesforce

April 26, 2019

Thank you for the review, Mark! We are glad you are enjoying the tool!

ZP

Zach P.  
Account Executive  
Telecommunications  
Used the software for: Less than 6 months

### "Easy to see how much I'm getting paid. "

June 24, 2019

5.0

Pros

We have a fairly confusing commission structure and it can be hard to tell how much we should be getting paid. Spiff makes it very easy for me to tell. I love it!

Cons

Sometimes it will add up all of the commission that I have made, rather than the month in particular that I am looking for. I think that it is more of a user error though.

Review Source

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