# Spiff Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Spiff the right Compensation Management solution for you? Explore 131 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/185569/Spiff/reviews

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Spiff

4.7 (131)

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Last updated March 13th, 2026

# Reviews of Spiff

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

RL

Rico L

AEComputer Software, 501 - 1,000 employeesUsed the software for: 1-2 years.

“It was really helpful to track my commission and to forecast for my quota attainment each month.“

December 22, 2025

Peter M

CROComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months.

“It’s worth stating the obvious here but this is commission software that, when errors occur, greatly impact the revenue operations team and eventually the general morale of the sales team.“

April 25, 2024

DC

Darby C

Account ExecutiveBanking, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Spiff is an invaluable tool for our sales teams on an organizational and individual level.“

November 3, 2025

Peter M

CROComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months.

“Terrible customer support which they admitted was a symptom of the acquisition.“

April 25, 2024

MC

Maria C

Sales ExecutiveFood & Beverages, 10,001+ employeesUsed the software for: 1-2 years.

“It's excellent that Spiff helps us study offers in detail and automatically calculates everything in detail, saving us hours that we used to spend in the past on commission calculations because our compensation plan was way too complicated to manage.“

January 25, 2023

Veronica R

Sales Developmental RepresentativeFinancial Services, 201 - 500 employeesUsed the software for: Less than 6 months.

“The phone app is a little glitchy and isn't as seamless as the website.“

May 26, 2020

MB

Mariami B

BDRInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“I love that I can easily log on to Spiff to track my commission whenever I want to since my role is highly KPI driven and compensates for different stages in a sales cycle.“

May 21, 2020

Scott R

Account managerComputer Software, 201 - 500 employeesUsed the software for: 1-2 years.

“It seems like every month there are multiple reps reaching out about how their Spiff is incorrect.“

May 21, 2020

## Showing most helpful reviews

Showing 1-25 of 131 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Francisco A.  
Channel Support & Projects Manager  
Computer Software  
Used the software for: Less than 6 months

### "Great way to stay on top of your commissions almost in real time."

May 21, 2020

4.0

Knowing where exactly I stand commission wise in an always up to date fashion is invaluable and Spiff helps achieving it with ease and clarity.

Pros

Knowing where I stand all the time from a commission standpoint is a great advantage, taking away surprises and allowing me to anticipate problems as well as identify errors or mistakes. Easy overall view of the values with drilldown on details and the possibility to report problems.

Cons

Lack of filtering by date, for instance, all earnings this quarter, last quarter, this year... The ability to export the information would be helpful as well.

Review Source

TJ

Todd J.  
Business Develpment  
Financial Services  
Used the software for: 6-12 months

### "Finally, I always know exactly what my commissions will be. Love it!"

April 25, 2019

5.0

I've been using Spiff for several months now and I always have it on one of my open browser tabs, so I can see it every day. It helps me push through those days, mid-month when I don't have the motivation to get to work. I've already recommended it to a couple of friends.

Pros

An easy dashboard that lets me know what my commission check will look like, in real time. I can see all my one-time and recurring deals whenever I want to. Complete with a breakdown of each deal. The integration with Salesforce means I get accurate numbers.

Cons

Ths salesperson view could use a month-over-month graphical view. It's easy for me to export and see this or to move back to past pay periods, so it's not a big deal, but this would make it even easier for me to compare my performance to past months.

Review Source

VR

Verified Reviewer  
Software Engineer Intern  
Information Technology and Services  
Used the software for: Less than 6 months

### "Nice Enterprise Relationship Software"

July 26, 2019

3.0

I am happy with this software.

Pros

This software is quite funky and makes use of innovation. I like the concept and the design of Spiff. It's very convenient to use. We can create our own flexible rules and helps in team management.

Cons

I am happy with the design and no faults detected.

Review Source

BR

Billy R.  
VP of Sales  
Financial Services  
Used the software for: 1-2 years

### "Great for Sales Teams!"

April 25, 2019

5.0

Spiff has taken the manual process and errors out of calculating commissions with excel. It helps my team immensely.

Pros

As the VP of sales, we love Spiff! It provides my team real-time information and income data that helps motivate and drive my team to perform better and do more.

Cons

I wish onboarding was quicker. It would also be nice if we could customize it a little more.

Review Source

Matt D.  
Account Executive  
Computer Software  
Used the software for: Less than 6 months

### "Spiff has helped me know that I am getting paid correctly"

July 3, 2019

5.0

It has been very easy to use so far and the team has been very good at getting us set up and answering questions that we have.

Pros

It is easy to use and really helps me keep an eye on commissions and know if I am getting paid what I should be.

Cons

I just wish I had been using it longer because I am still learning how to use it.

Review Source

Christian E.  
Regional Sales Manager  
Computer Software  
Used the software for: Less than 6 months

### "Sleek and Powerful"

July 10, 2019

5.0

10/10. A great experience with a company that has a lot of potential.

Pros

The User interface was very clean and understandable. No training necessary. Replaced a very difficult process at our org.

Cons

Would love to see some functionality around being able to pick and choose which pay periods I am looking at.

Review Source

dipen C.  
Student  
Telecommunications  
Used the software for: I used a free trial

### "Commision calculation easy with Spiff"

December 10, 2019

4.0

Nice graphical interface there for look of page is professional.

Pros

Spiff is online commission calculation tool where complex commision structure will analyse and calculate the commission easily

Cons

Overall cost is very high for Normal person. Not friendly for understanding. This software is useful for companies only not for normal business.

Review Source

W. Charlie M.  
ADM  
Computer Software  
Used the software for: Less than 6 months

### "Great tool to track Compensation"

July 10, 2019

5.0

Pros

Great tool to track Compensation. Easy to use.

Cons

I don't have any issues with the software at this time. It has been a great improvement from what we were doing.

Review Source

Benjamin R.  
Director of Account Development - Exteriors & Interiors  
Computer Software  
Used the software for: Less than 6 months

### "Spiff"

July 23, 2019

5.0

Pros

I love how easy it makes it to check your running commission on the month.

Cons

I like everything about this product so far.

Review Source

Remii R.  
Account Development Manager  
Computer Software  
Used the software for: Less than 6 months

### "Works aweseom"

August 14, 2019

5.0

Pros

It is easy to see payouts and the status of them

Cons

Colors, I wish it would have different color schemes

Review Source

SM

Sydnee M.  
Commissions Analyst  
Computer Software  
Used the software for: 6-12 months

### "Easy to Use and Saves Me Time"

July 24, 2019

5.0

So great. I love the customer experience. They make sure I'm always having a good experience in their platform. If I'm not, they make sure they fix it so I am. The platform itself is so easy to use. I didn't even need a training because the user interface is easy to figure out.

Pros

I love Spiff because it's easy to use. Instead of using spreadsheets and uploading our deals from Salesforce, Spiff let's us do this automatically. My commission's process has now been cut down by days. The people there are an absolute delight to work with. They're always willing to help and are quick to respond any time we have a question. It did take a while to set up, but

Cons

While they do have many capabilities, they are still growing in functionality. The platform has a lot of easy to use functions for me to calculate our commissions, but they're still working out other functions that we request. That being said, they always take our feedback and constantly keep us updated on that feedback.

Reason for choosing Spiff

I wasn't as involved in the decision making, but I do know that the price of Spiff was much better considering others. We also did want a company who could really cater and customize to our organization's needs. Spiff gave this to us.

Review Source

MB

Mariami B.  
BDR  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great tool to track your commission on the go! "

May 21, 2020

4.0

The main solutions I see with Spiff are the following: - Saving me time to have quick access and visibility without having to go to my CRM system. - Solving the problem of not knowing how much commission I have made the previous month. - Gives me motivation to perform better so I can increase my numbers. - Helps me double check any human error and track my performance overall.

Pros

I love that I can easily log on to Spiff to track my commission whenever I want to since my role is highly KPI driven and compensates for different stages in a sales cycle. It helps me to doublecheck my numbers/targets and compare on my CRM system so nothing gets missed by human error. It also helps me to budget for the coming month because of the visibility of how much commission I have made in real time. Very glad we introduced it to our sales team and that I can track it on the go!

Cons

Sometimes it kicks me out of the app when I press more details under a specific commission. But other than that, its user-friendly, very quick and self-intuitive!

Review Source

CC

Chantz C.  
Account Executive  
Telecommunications  
Used the software for: Less than 6 months

### "Every company needs Spiff!! "

June 24, 2019

5.0

Love it. I would recommend Spiff to any company who is looking to grow and motivate their sales team!

Pros

What I love most about Spiff is how user friendly it is. The convenience that it gives me as a sales rep to know exactly where my commissions are at for the month. Huge motivational tool for any rep.

Cons

Man that is tough... I have only have used Spiff for 3 months and have not had 1 issue.

Review Source

ZB

Zac B.  
Sales  
Computer Software  
Used the software for: 1-2 years

### "Spiff"

July 23, 2019

5.0

Pros

Easy to track in real-time my commissions, and the breakdown for every deal.

Cons

As of now, I don't think I can complain.

Review Source

JP

Jordan P.  
Account Executive - Team Lead  
Computer Software  
Used the software for: Less than 6 months

### "Spiff Review"

June 25, 2019

5.0

Company is still getting use to the product but so far its been great. Employees can now keep track of their compensation.

Pros

Its motivating to see the progress i'm making on my commissions as the month goes on.

Cons

I don't have anything negative to say. Still a new product but seems to work.

Review Source

VR

Verified Reviewer  
Sales  
Telecommunications  
Used the software for: Less than 6 months

### "Spiff is awesome"

July 1, 2019

5.0

Pros

Really like how easy it is to see real time commission pay and the deals closed so far during the month.

Cons

There are not a ton of features. so if you are looking for something fancy this isn't for you.

Review Source

VR

Verified Reviewer  
AE  
Computer Software  
Used the software for: Less than 6 months

### "Spiff is Easy"

July 23, 2019

5.0

Pros

It makes it super easy for me to track my commissions.

Cons

I wish there were more data points. I'd love to also be able to communicate with accounting through the software.

Review Source

SB

Sam B.  
Account Executive  
Information Technology and Services  
Used the software for: Less than 6 months

### "Spiff should be used in ever sales Org"

July 1, 2019

5.0

Pros

I love how it is easy to use and how it incentives the team.

Cons

Not much to say here other than implementation time took longer than expected but better to get it right the first time

Review Source

AW

Andrew W.  
Regional Sales Manager  
Computer Software  
Used the software for: Less than 6 months

### "Easy and Transparent"

July 23, 2019

5.0

Pros

I like that I can see an up-to-date report on what I can expect in terms of commission at any point. I like that the interface is simple and easy to use and connects directly with Salesforce. Prior to this, commissions were tracked via an Excel sheet which was cumbersome to look through and digest- this has simplified the entire compensation process.

Cons

It would be nice if there were some more advanced reporting features such as graphs over time etc.

Review Source

WT

Westlee T.  
SDR  
Telecommunications  
Used the software for: Less than 6 months

### "Solid product"

July 3, 2019

5.0

Pros

I really like the ease of use and implementation

Cons

There is not anything which I dislike currently

Review Source

VR

Verified Reviewer  
Senior Account Executive  
Computer & Network Security  
Used the software for: Less than 6 months

### "Easy to digest information about my commission earnings and targets"

May 29, 2020

4.0

Transparent earnings mean more accurate budgeting. Helps to forecast what will end up being on my payslip.

Pros

The simplicity of the UI and easy breakdown of the information

Cons

It can sometimes be difficult to understand the roll-up of percentage earnings when looking at historic data and this is where being able to drill down further into each piece of the earned commission would be better.

Review Source

TL

Tanner L.  
RSM  
Computer Software  
Used the software for: 6-12 months

### "Spiff is great"

February 6, 2020

5.0

We use it to keep track of commissions and to make sure I get paid for everything I should get paid on.

Pros

It is very easy to login and have all of my commissions already calculated. No more doing all the math on my end to make sure things are correct.

Cons

The only thing I could complain about is that everything is linked to Salesforce so if something in Salesforce is not right then it will reflect in Spiff the same way.

Review Source

VR

Verified Reviewer  
RSM  
Computer Software  
Used the software for: Less than 6 months

### "Just started using it - so far so good"

July 10, 2019

5.0

Visibility into monthly commissions for sales reps

Pros

Great to have visibility as a rep, I can see exactly how my commission is being calculated and easily identify and discrepancies between SPIFF and my expectations and I don't have to wait until the end of the month.

Cons

Nothing so far yet ... we just started using it and the rollout was smooth.

Review Source

MO

Micah O.  
Senior Account Executive  
Telecommunications  
Used the software for: Less than 6 months

### "Quick Response"

July 9, 2019

5.0

Pros

The software is very intuitive, but what like even better that this was I had lost my password and normally with any other software company it would take a couple of days to get this reset up, but the SPIFF team was so quick to get back to me so that I could go about my business!

Cons

Everything is good! I don't have anything negative to say about SPIFF!

Review Source

LS

Luke S.  
Senior Account Executive  
Computer Software  
Used the software for: Less than 6 months

### "Transparency "

July 23, 2019

5.0

Tracking my commissions and see how I'm tracking on a monthly basis.

Pros

I love being able to track my commissions more than immediately before checks go out. It lets me request changes before it's too late.

Cons

I wish the "Commission Period" option were easier to navigate. For example, it could simply say "July 2019" instead of "2019-07-01 TO 2019-07-31"

Review Source

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