--- title: "Page 2 | Spiff Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Spiff the right Compensation Management solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/185569/Spiff/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Spiff 4.7 (132) [View alternatives](https://www.capterra.com/p/185569/Spiff/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 2 - Reviews of Spiff ## Showing most helpful reviews Showing 26-50 of 132 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DC Darby C. Account Executive Banking Used the software for: 6-12 months ### "Phenomenal sales team tool" November 3, 2025 5.0 Overall experience has been phenomenal. Spiff is an invaluable tool for our sales teams on an organizational and individual level. Pros Spiff has been amazing for tracking and calculating commissions. The interface is simple and intuitive once you are up and running and is a gamechanger for tracking commissions and forecasting and goal setting. It makes setting sales team goals much more transparent and less nebulous and allows our organization to easily track commission payouts as well as year end incentives for our other employees. Cons The Salesforce integration has a bit of a learning curve, but that is why we have technical people who know how to do that. Once it is integrated, it is very easy to use. Review Source SK Sheila K. Admin Construction Used the software for: Less than 6 months ### "Spiff Sales review " May 21, 2026 4.0 My overall experience with spiff was good with certain aspects and some seemed a little bit harder and again I feel that I would need training to learn more. Pros What I liked about the spiff software was once it was set up figuring out commission save lots of time and and energy trying to figure them out. I also like the mobile app option as well. Cons What I liked lease about the spiff software was I could not get everything in the reports that I wanted, and to utilize all the software has to offer I feel like I would need a little bit of training. Review Source DM David M. FPA Food & Beverages Used the software for: 6-12 months ### "Spiff to the rescue" January 13, 2026 4.0 Very professional and Organized. Covered all bases and handled all questions. Easy to make changes. Pros If offered many different analyzing tools that could help in other areas of my workload along with what we wanted the product for in the first place Cons We couldn't quite get it to provide the visual layout we hoped for and are use to. Team is used to a certain view and although I believed what Spiff provided could have worked; the team preferred a different layout. Review Source RL Rico L. AE Computer Software Used the software for: 1-2 years ### "Commission tracking " December 22, 2025 4.0 Pros It was really helpful to track my commission and to forecast for my quota attainment each month. Especially as commission tracking. Cons Sometimes things were not added correctly and it would take a while to update to the correct attainment. Review Source VR Verified Reviewer Account Executive Sports Used the software for: 1-2 years ### "Weekly Spiff User " May 9, 2025 3.0 Pros The ability to (more) accurately track the commission I make monthly. Cons It does not always pull in all the information from salesforce. Review Source Peter M. CRO Computer Software Used the software for: Less than 6 months ### "A different company under Salesforce" April 25, 2024 2.0 Unfortunate timing for us with the acquisition but it’s fair to say we are the first to experience the shift of Spiff.com under Salesforce. Having done my research on Salesforce M&A strategy they appear to follow a similar pattern of acquiring the #2 option in the market and amplifying sales across their existing customer base. As you can imagine, a rapid influx of sales as they pivot to driving sales through the existing customers of Salesforce which very quickly overwhelmed them and the cracks start to form in implementation and ongoing support. It’ll take them 12-24 months to get on top of things as they churn out their talent and need to rebuild the lost knowledge. This is especially painful because you rely on their success team for items you would expect to be self-managed through an admin portal, thus the lost talent is going to be a major issue. We’ve been pushed to move on to the latest platform of Spiff.com which has been positioned to us as “not really ready” but you can imagine this was a key part of the acquisition strategy and they’ll be moving forward with it prematurely, fixing on the fly and/or rolling back until it’s stable. It’s worth stating the obvious here but this is commission software that, when errors occur, greatly impact the revenue operations team and eventually the general morale of the sales team. You could argue that one month of errors is somewhat acceptable but a second month with the same errors is simply unacceptable and a third month was enough for us to have to take our business elsewhere. And despite Spiff acknowledging these issues, they simply pointed to the 2 year contract with the expectation of us continuing to partner with them. If you need an example of this, just look at SFDC CPQ, previously Steelbrick. An application that has had little to no innovation and has become a bundled offering in the SFDC suite of tools. We have pivoted to Dealhub in this area for that reason. Our move to CaptivateIQ is a breath of fresh air and what required days/weeks of internal discussions at Spiff.com is something we are simply able to manage ourselves. The sales team are happy again and our rev ops team is no longer consumed by a single application. Glad we pulled the plug when we did before we realised churn in our organisation attributable to Spiff.com (sounds extreme but it had become a major issue in our employee surveys). Happy to speak to anyone privately before you make a decision on a commission tool for your business given how in depth our knowledge is in this area. For example, on the surface Spiff.com and CaptivateIQ appear to be very similar but the sync time from SFDC to Spiff.com is ~2 hours so an AE is unable to see wins in real time. Pros A decent set of folks trying to do the right thing if they had the bandwidth. Cons Terrible customer support which they admitted was a symptom of the acquisition. Same issues month in and month out impacted the morale of our sales org significantly. Our rev ops team has since implemented CaptivateIQ and the difference in the quality of the product and service is night and day. Review Source MC Maria C. Sales Executive Food & Beverages Used the software for: 1-2 years ### "It helps institutions organize commission calculations accurately and transparently." January 25, 2023 5.0 Spiff helped us reach a high level of transparency as the commission record became clearer for all members and this reduced objections at all levels. Spiff also enhanced the capabilities of the organization's officials to evaluate the performance of sales teams based on proven facts, which improved the competitiveness of team members. Pros Spiff is very easy to use and helps us by providing and integrating all the information related to our commissions on one page. We can see all the deals that were closed during a specific period and accurately know the sum of the commissions associated with them. It's excellent that Spiff helps us study offers in detail and automatically calculates everything in detail, saving us hours that we used to spend in the past on commission calculations because our compensation plan was way too complicated to manage. Spiff has provided us with the required transparency in compensation plans, enabling managers to obtain accurate summaries, including all the details they need to understand, which speeds up the approval process. I also appreciate the handy charts, analytics, and reports as they save much time when it comes to data validation. Cons Spiff is perfect to a large extent, but it depends on the size of the user's knowledge of the platform's work as required, and access to the smooth handling of all tools requires completing the training period and acquiring the skills needed, and this will not take much time. Review Source Spencer K. Account Executive Computer Software Used the software for: 2+ years ### "Finally I can see accurate commissions!" February 9, 2020 5.0 It is amazing and creates a very helpful gap between the Sales and Finance team. Pros I love how I can always be up to date on my commissions without having to do the math myself. I still keep track of my commission myself to double check but Spiff has been great. Cons I used to not like that there wasn't an app for Android...but there is now and I love it. Thank you guys. Review Source VR Verified Reviewer Account Executive Business Supplies and Equipment Used the software for: 6-12 months ### "Spiff" March 26, 2020 4.0 Its been great. Much easier to see your commissions than tracking them in a spreadsheet Pros I love that i can see my commissions and how it is broken down. It is a very user friendly platform. Cons I wish it updated in real time when deals were added. Also it always defaults to the first month i started using it. I wish it would default to the current month so i didn't have to change it every time Review Source Response from Salesforce March 31, 2020 Thank you so much for your great review and feedback! We are really glad that Spiff has been able to add value and hopefully improve the way you see commissions. If you are open to it, please feel free to reach out to support@spiff.com and we would love to get more information around your feedback and see if there is anything we can do today to make that a better experience for you. Thanks again for taking the time to leave a review! Tanner, Co-Founder Frederick A. Enterprise Sales Computer Software Used the software for: Less than 6 months ### "Been looking for this for 6 years" July 10, 2019 5.0 It's been fantastic overall. The support is good, the product is easy, it's aesthetically pleasing, and it solves the biggest thing occupying a sales guy's mind: what am I getting paid? Pros Massive time savings and puts my mind at ease. If there are disputes between what I think I am owed and what the company thinks, it's visible at all times and I can raise attention to it. Now it's nobody's fault but mine if I don't get paid what I think I should Cons nothing, yet. An ability to refresh the sync between Salesforce a little more often might be nice Review Source TJ Tucker J. Enterprise Account Executive Computer Software Used the software for: Less than 6 months ### "As a rep I love it! " July 30, 2019 5.0 I've saved a solid 2 hours at the end of every month where I would reconcile Salesforce with my own excel file of all my deals closed. Admittedly I still keep my own excel file to make sure a deal didn't slip in SFDC, but the process of reconciling it is so much easier. In the few months, I've been using it my sales opp team hasn't made any mistakes on my comp. It's given me time back in my day so I can sell more. Also, this isn't quantitative but I feel it was a huge value, that is, it felt like a HUGE step forward to make our sales org feel more legit. I was one of the first 4 sales reps at my company (55 employees 4.5 years ago) and I've seen all the good and the bad of our growth(now 500 and growing). Personally, I feel like implementing Spiff was better than implementing many of the big-name sales org solutions. I think I was so happy about this because I care about my commissions and now I feel like my company cares too. I feel more valued. I'm also very happy that I can now budget my income better because it's easy to see what's coming. Gone are the days of calculating IARR and IMRR less churn to figure out what my check would be. Pros It's reliability and how easy it is to use. I no longer second guess my comp calculations. Cons Because it saved me time at the end of the month I'm no longer staying late and looking like the last guy in the office at the end of the month. JK. But really, I don't have any negative feedback at this point. Review Source BR Billy R. VP of Sales Financial Services Used the software for: 1-2 years ### "Great for Sales Teams!" April 25, 2019 5.0 Spiff has taken the manual process and errors out of calculating commissions with excel. It helps my team immensely. Pros As the VP of sales, we love Spiff! It provides my team real-time information and income data that helps motivate and drive my team to perform better and do more. Cons I wish onboarding was quicker. It would also be nice if we could customize it a little more. Review Source RT Ric T. Sr. Sales Manager Computer Software Used the software for: Less than 6 months ### "The visualization is unique!" July 29, 2019 5.0 I have created a culture of trust with Spiff! I'm grateful our team implemented it here at Lucid, now it is so simple to line up goals to current state and work together with your leaders to achieve your financial goals! - My reps know exactly what to work on in order to reach the next level!! - No more excel spreadsheets!! Pros Spiff makes it easy for sales leaders to set goals and line up those goals with what each rep wants to achieve. I care about my reps and they care about reaching their potential, Spiff has added a visual reason for me to line up my goals with theirs and create belief in what they're doing. I love everything about it, but the conversation that have come from showing my reps where they are in their earnings, have bee unique! Cons Nothing now. - Honestly I have enjoyed the entire experience. Review Source VR Verified Reviewer Regional Sales Manager Computer Software Used the software for: Less than 6 months ### "Spiff Saves The Day" July 11, 2019 4.0 Every sales team should use this software! Pros I used to have to wait until a few days before pay day to understand what my commission checks would be, now with Spiff I can see it in real time and watch that number grow daily. Cons The quotas tab and timeline functionality needs work. Doesn't add much value or is not present. Review Source Joshua B. Sales Development Representative Telecommunications Used the software for: Less than 6 months ### "Clear Commission Software for Sales Reps" July 15, 2019 5.0 Pros I love how Spiff lays out the specific commission amount for each pay period, so there's no confusion about what you'll earn for a month's commission check. Cons I wish the commission breakdown was a little more detailed for each sale, so we know exactly why we're getting paid a certain amount on a deal. Review Source VR Verified Reviewer Account manager Computer Software Used the software for: 1-2 years ### "Spiff Review " May 21, 2020 4.0 Overall, I haven't seen anything else out there that doers what Spiff can do. Pros Spiff is the most effective way to be able to track and monitor your commissions. It makes the process a million times easier than trying to keep track in an excel spreadsheet. Cons It seems like every month there are multiple reps reaching out about how their Spiff is incorrect. Maybe that's just admin error. Review Source Lydia W. RSM Education Management Used the software for: Less than 6 months ### "Really amazing " May 20, 2020 5.0 Pros It's so much better then Xactly, the incumbent. It's clean, easy to use and the team loves it. Cons Sometimes it's hard to get a breakdown on a specific deal. The granularity of reporting could be better. Switched from [Xactly](https://www.capterra.com/p/41694/Xactly/) Xactly was full of bugs! literally $1000s omitted in errors. Review Source VR Verified Reviewer Regional Sales Manager Computer Software Used the software for: Less than 6 months ### "Spiff provides transparency into commissions!" July 10, 2019 5.0 They've been really responsive to anything we have needed Pros Love how easy it is to check my commission status at any part of the month and compare my trend over previous months. It shows my quota and everything I need to know Cons I don't like how when looking at a commission period it shows opportunities closed from other months and quarters that aren't relevant to the filter. Wish there was projection tools to see how much I could make based on my comp plan for the year Review Source DC Daniel C. Sales Development Representative Computer Software Used the software for: 6-12 months ### "Using Spiff at Weave" July 8, 2019 5.0 Spiff has made tracking my numbers for my commissions a lot easier I always know exactly where I'm at relative to the month instead of waiting until the end of the month to see where i stand with incentives, commissions and bonuses Pros I like that it gives me a very clean initial user interface with options for viewing all kinds of advanced metrics for when i really want to dive in and breakdown my numbers. Cons Mostly Navigation, sometimes it's hard to find where the information that I am looking for is located. Review Source VR Verified Reviewer Account Executive Computer Software Used the software for: Less than 6 months ### "Linked to SFDC and Realtime" July 23, 2019 4.0 I am very happy with it. Certainly better than our previous method of tracking commissions. Pros Great that I can look realtime at my commissions. Very intuitive and easy to use. Cons Wish there were more analytics included, more visualized data showing my historical earnings, comparisons month-to-month, year-to-year, quarter-to-quarter, etc. Just more visualized data. UX on a mobile phone browser isn't great. Not bad, but could be better. Review Source DG David G. SDR Computer Software Used the software for: 6-12 months ### "Finally... I know what my commission check will look like" July 15, 2019 5.0 Pros It’s really easy to use. User friendly interface. Cons I don’t have anything I don’t like so far. Review Source MK Michelle K. Director of Finance Computer Software Used the software for: 6-12 months ### "Excellent Product-Easy to use!" April 25, 2019 5.0 We love using this product and you will too! Pros This product is very friendly to use, has easy navigation, and is time saving which is a huge benefit. This software has made calculating commissions hassle free, it has helped reduce commissions errors and has the versatility to deal with all the complexity of our commission tiers. It is hands down amazing. Cons I have not had any issues that come to mind. Review Source VR Verified Reviewer Account Executive Computer Software Used the software for: Less than 6 months ### "Spiff makes it easy for me to know what I'm getting paid for commissions and why" July 23, 2019 5.0 Pros Spiff makes it easy for me to know what I'm getting paid for commissions and why It automatically syncs with Salesforce so it is updated quickly Cons It didn't always help me understand my commission percentages, but that is more of an in-house communication issue than a Spiff issue Review Source SR Steele R. Account Executive Telecommunications Used the software for: Less than 6 months ### "Spiff works great" July 1, 2019 5.0 I have truly enjoyed Spiff so far. Pros Being able to see what my commission looks like at all times so that I can prepare for the month and see what else I need to sell. Before we had spiff I had no idea what my clawbacks were and no idea what I was going to get paid. Cons The mobile website could work a little better. Review Source ZB Zac B. Sales Computer Software Used the software for: 1-2 years ### "Spiff" July 23, 2019 5.0 Pros Easy to track in real-time my commissions, and the breakdown for every deal. Cons As of now, I don't think I can complain. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.