--- title: "Indigo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Indigo Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more." source_url: "https://www.capterra.com/p/185588/Indigo/" page_type: "product" language: "en" --- # Indigo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Indigo ## What is Indigo? AI platform that uses chatbots and machine learning to let businesses automate customized experiences with customers via live chat. ## What is Indigo used for? [Other Artificial Intelligence (AI) Software](https://www.capterra.com/other-artificial-intelligence-ai-software/)[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Indigo?[Manage this product listing](https://www.g2.com/products/indigo-indigo/claim_requests/new?auto=true) ## Indigo Overview Updated September 2026 AI summary Indigo provides specialized artificial intelligence functionality for organizations seeking niche or emerging AI capabilities beyond standard solutions. Designed for companies looking to leverage distinct AI applications, Indigo focuses on delivering targeted features within the broader AI software category. Its offering is suited to businesses aiming to explore or implement innovative AI-driven processes or tools within their operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Indigo 4.0 (1) VS. [4.8 (5)](https://www.capterra.com/p/147166/Argus/#reviews) Starting Price Contact vendor Starting Price $2500 Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.2 (134) Value For Money 0.0 (0) Value For Money 4.4 (131) Customer Service 0.0 (0) Customer Service 5.0 (133) ## Indigo alternatives [4.7 (136)](https://www.capterra.com/p/201794/Workvivo/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Pollo AI](https://www.capterra.com/p/10035900/Pollo-AI/) [4.9 (134)](https://www.capterra.com/p/10035900/Pollo-AI/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10035900/Pollo-AI/) [Procurement Software](https://www.capterra.com/p/10020384/Procurement-Software/) [0.0](https://www.capterra.com/p/10020384/Procurement-Software/#reviews) Starting price $1250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10020384/Procurement-Software/) [SEO WRITING](https://www.capterra.com/p/10017894/SEOWRITING-AI/) [4.8 (78)](https://www.capterra.com/p/10017894/SEOWRITING-AI/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10017894/SEOWRITING-AI/) [View all alternatives](https://www.capterra.com/p/185588/Indigo/alternatives/) ## Features AI summary Based on 1,134 Virtual Assistant reviews Not all conversational AI platform options cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Chatbot** (**56%** of reviewers rated this feature as critical) - **API** (**49%**) - **Lead Capture** (**63%**) Indigo includes **Chatbot** but does not offer **API** or **Lead Capture**. Its **Chatbot** functionality gives teams a direct way to automate conversations, respond to common questions faster, and maintain consistent customer interactions across channels, helping businesses improve response times and handle routine inquiries more efficiently. Chatbot AI-based platform which conducts a conversation via auditory or textual methods Distinct AI Functionality Have features and use cases that do not fit into existing AI software categories Niche Application Address unique or niche requirements not covered by mainstream software solutions Specialized or Emerging Capabilities Provide specialized, emerging, or cross-functional capabilities that enhance processes, workflows, or decision-making Indigo 4 features ### All Features - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Distinct AI Functionality: Have features and use cases that do not fit into existing AI software categories - Niche Application: Address unique or niche requirements not covered by mainstream software solutions - Specialized or Emerging Capabilities: Provide specialized, emerging, or cross-functional capabilities that enhance processes, workflows, or decision-making --- Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Natalie S. Academic & Financial Aid Advisor Higher Education ### "Safe secure and easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 13, 2020 It is my first experience with remote connection software. I am happy with what it offers Pros Currently using Indigo to access my desktop remotely. It is simple, rarely disconnects. The log in time lasts. Cons When you have questionable wifi connection it does get disconnected frequently. Not a good product if you are remote living. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.