# Page 2 | VoterVoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is VoterVoice the right Advocacy solution for you? Explore 172 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/185592/VoterVoice/reviews

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VoterVoice

4.4 (172)

[View alternatives](https://www.capterra.com/p/185592/VoterVoice/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of VoterVoice

## Showing most helpful reviews

Showing 26-50 of 172 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MS

Mohammed S.  
Field Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A safe and secured nest for planning, harnessing resources and deploying in full force"

July 21, 2021

5.0

I was first invited to VoterVoice by a colleague on a campaign to improve support given to international students during and after their studies. Even though it was not a grand campaign, I marveled at how effective it was at garnering support, sourcing donations, and pulling off a well-patronized protest walk. In less than a week, we had collected more than twice the number of signatures required to force a hearing, which resulted in 8 out of 10 of our demands being accepted. This experience with VoterVoice was one of the first profound experiences that pushed me into a career in the non-profit sector.

Pros

The reports generated are very easy to understand and focus on the most critical actionable data points. In most software, I would complain about the relatively limited options for customizing the outputs to suit each campaign's metrics of interest, but with VoterVoice, I can say with absolute confidence that it has been built to perfection. Coordinators can therefore act promptly and in real time to coordinate field resources and communications to advocates to remedy problem areas.

Cons

The datasets available are quite limited and in most cases not updated. The research teams should do more to expand the data repository, particularly in light of the fast evolving social landscape and social campaigns deployed around the world.

Review Source

MM

Mike M.  
Legislative Advocacy Coordinator  
Higher Education  
Used the software for: 2+ years

### "Best product for the value"

August 5, 2019

5.0

We increased our response rate by 4,000% in the first two years of using VoterVoice. That is in part due to what we were doing before VoterVoice, but a big part of it was how easy and integrated VoterVoice is.

Pros

I love how quickly I can set up action alerts, and how versatile those alerts can be. We have used VoterVoice for everything from having advocates send prewritten emails, writing their own emails with talking points, scripts for phone calls, to personalized twitter campaigns. It is truly one click advocacy, users love it. They also worked with us to make the advocacy pages look like they are branded with our colors and logos.

Cons

It isn't really VoterVoice's fault, but the prefixes that are set by Congress and state legislatures lead to me explaining to people who don't use Mr, Miss, Mrs, or any of the other hundred options in the drop down menu that they can enter whatever prefix they want. The problem is they MUST select a prefix, and many people seemingly would rather not do that. Unfortunately, the prefix is required.

Reason for choosing VoterVoice

Initially, it was cost and ease of use. Since then, it has been customer service and response.

Review Source

VR

Verified Reviewer  
Mananager, Government Affairs  
Insurance  
Used the software for: 2+ years

### "Great customer support, not sure I'm getting the most from the product"

June 14, 2018

4.0

Engagement with members

Pros

Outstanding support from CQ. Does allow us to target messages quickly and get our members engaged on issues.

Cons

Not always straightforward to set up action alerts and engagements. Sometimes I just want to send an alert and I need to think about it.

Review Source

Response from FiscalNote

June 21, 2018

Thanks for reviewing CQ Engage. We've worked hard to make sure that our customer support is responsive and helpful. I appreciate that you let us know about setting up the action alerts. As far as getting the most out of Engage, our Customer Education Managers can help make sure you take advantage of all of the features. - MG

Jessica S.  
Digital organizer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Not a CRM, no customizable features. "

August 28, 2018

3.0

Tool has great advocacy features but user end is not user-friendly, and not nor customizable. It’s a barebones database that’ll allow you to send emails and

Pros

Zip to district state & federal representation database is managed by CQ. Merge fields in email function.

Cons

Not customizable. Everything custom had to be added via custom question in a text field (multi selects and drop downs don’t allow for altering the options later). Can’t make any new custom Q. field required. No advanced search. No way to update multiple records at once on the user end (you need to export and re-import). Import is not easy - external IDs are fake unique IDs bc they’re just text fields and they don’t autocreate (you create and track in excel before first import). No user access to the backend or to the SQL server.

Review Source

RB

Robin B.  
Operations Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "VoterVoice "

July 18, 2019

5.0

Pros

I like the Advocacy Campaigns, the reporting, how easy it is to use, customer service, connects with your website and Social Media. I like how VoterVoice connects the Zip and county of each individual's address. There is so much that I like.

Cons

The cons is VoterVoice doesn't connect to our CRM. We email from our CRM, so we can track each individual's action with our organization. But, our CRM doesn't have an Advocacy section. So, we use VoterVoice. When we run a campaign, we have to download the constituents who sent message and then compare those people to our CRM. Once we've removed all our current constituents, then we upload all the new constituents. This could takes days depending how many people have taken action.

Review Source

HC

Halle C.  
Public Affairs Advisor  
Civic & Social Organization  
Used the software for: 6-12 months

### "Top Notch Advocacy Platform"

July 25, 2019

5.0

My experience has been terrific. The system is intuitive and did not require significant training. The staff has been highly responsive to questions and feedback. And the webinars have been informative. Next year, I am going to look at using the app for our annual DC advocacy event. One of the biggest benefits of VoterVoice has been the ability to track the growth of our advocacy network and how our members share the campaigns with their connections.

Pros

It makes advocacy easy for both the administrator and the user. The system walks me through posting background materials and messaging and then with just a few clicks a user/advocate can send a message to their elected representatives. It even allows for personalizing a message. The system has allowed us to elevate our advocacy program. Engaging more of our members and providing us with metrics to measure our efforts.

Cons

I haven't experienced any downsides to VoterVoice. Our challenge has been that its been easier to engage our members around federal issues than state issues but I think with more use we will engage more members with state level campaigns.

Reason for choosing VoterVoice

One of the things we liked about VoterVoice is that is was developed in our region, we like supporting "local" businesses. While the business has gone national, we very much appreciate that their is staff in the region ready to assist us.

Review Source

KR

Kevin R.  
Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "Excellent Advocacy Tool"

August 4, 2019

5.0

Pros

VoterVoice is easy to use. A lot of thought has gone into the interface. If you run legislative advocacy campaigns, you can be up and running in a short time with everything you need to send out messages to your supporters, deliver messages (emails, text messages, phone calls and social posts) to elected officials, and get reports on performance. The company takes deliverability seriously. The support team is very responsive.

Cons

This platform does not offer fundraising or event registration. There are some limits to how you can customize the layout on the front end.

Review Source

AL

Adam L.  
Associate Director  
Medical Devices  
Used the software for: 2+ years

### "Great advocacy resource "

July 22, 2019

5.0

Great team, good customer service and support.

Pros

Advocate mapping software is fantastic, and I find the survey functionality very helpful.

Cons

I can't wait for FiscalNote to be compatible with information/broadcasts from VoterVoice. This integration is underway, and I am looking forward to future capabilities.

Alternatives considered

[Phone2Action Grassroots](https://www.capterra.com/p/163266/CapitolCanary/)

Reason for choosing VoterVoice

Compatibility with FiscalNote

Review Source

JC

Jeanette C.  
Manager of Strategic Advocacy Communications  
Hospital & Health Care  
Used the software for: 1-2 years

### "Best customer service!"

July 18, 2019

5.0

I have used all of the features and have had success with each. In addition to sending messages to policymakers, I've used the tool to have an op-ed placed, survey members, and used the meeting feedback form for the annual fly-in. The reports are easy to download and the VoterVoice team is there for me when I need something more advanced.

Pros

I use VoterVoice everyday and am always looking for new ways to search and mine the database. The customer support team at VoterVoice is always available to help me create a new search or happy to do it for me. I just tell them what I'm looking to do and they help me to create it.

Cons

I send out a weekly newsletter. The email reports are decent, but I wish I could easily send follow up emails to those recipients that don't open it.

Review Source

SB

Sharon B.  
Executive Director  
Education Management  
Used the software for: 2+ years

### "Lots of potential, but poor functionality"

September 20, 2018

3.0

CQ works well in that users do not have to look for 7 different legislator's emails - so it is smooth and streamlined for users. It's the backend work that is incredibly slow and laborious!

Pros

I love that this system really does help you connect easily with your legislators with just a few clicks. It makes it possible to truly rally the field for much needed funding.

Cons

The software is old and dated. The backend is difficult the use. Reports are incredibly slow to pull and only go back to a certain time frame. Setting up a campaign is a pain too. Very limited graphic ability.

Review Source

SB

Samantha B.  
VP Advocacy  
Financial Services  
Used the software for: 2+ years

### "Love VoterVoice"

July 18, 2019

5.0

We love using the tool and look forward to additional modernization. I think More training would be useful.

Pros

The data is always correct and the grassroots engagement function is SO easy!

Cons

The reports aren’t customizable enough and the data isn’t easily exported.

Reason for choosing VoterVoice

Yes, multiple

Switched from

[Vocus.io](https://www.capterra.com/p/166756/Vocus-io/)

VV offered more and better options

Review Source

JO

Jonathan O.  
Comms Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Solid tool that gets the job done"

July 20, 2019

4.0

It’s good

Pros

It’s much easier to use than some competitors I’ve used in the past

Cons

Its editor doesn’t allow much flexibility for design; strict rules about who you can and cannot contact; unable to duplicate campaigns

Alternatives considered

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)

Reason for choosing VoterVoice

Better suited our needs

Review Source

WZ

Will Z.  
Director, Communications  
Biotechnology  
Used the software for: 2+ years

### "Great for digital advocacy on federal and state issues"

August 8, 2019

4.0

I've really loved working with the votervoice team. They have great customer service, and are always expanding and getting better. They are also substantially lower in cost than comparable platforms. As a non-profit, that goes a long way.

Pros

Low cost, high impact. Range of tools is very extensive - from blog, legislative bill tracking, support or oppose campaigns, etc, it's great software for advocacy groups.

Cons

Does not have the ability to do twitter only digital campaigns. In order to get grassroots supporters to take action via twitter to elected officials, they have to click the twitter link at the bottom of page next to "send letter".

Alternatives considered

[Phone2Action Grassroots](https://www.capterra.com/p/163266/CapitolCanary/)

Reason for choosing VoterVoice

Cost, ease of use, breadth of features.

Review Source

NR

Nick R.  
Director of Operations, Office of Gov't Affairs  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great product, waiting for it to get better"

August 9, 2019

5.0

Customer support is top notch. We really like the product. We were excited to see FiscalNote acquired them and we're waiting to see that leverage put into production

Pros

Customization, "thank and spank" feature, dashboard/metrics

Cons

Advocacy Campaigns have to be created in sequential steps, it makes editing/changing down the line cumbersome. Lack of an ability to dissect targets into enough separate groupings

Review Source

EP

Elizabeth P.  
Grassroots Manager  
Government Relations  
Used the software for: 1-2 years

### "All around user friendly"

July 23, 2019

5.0

VoterVoice is both user and end user friendly. I really like the options that allow users to customize their messages. It not only gets the recipients attention, but gives additional insight on user comments.

Pros

VoterVoice is very user friendly. I really like the reporting features that give us better insight of users. The customer service team is great to work with! They are always willing to help troubleshoot, make updates, or answer questions.

Cons

When updates are made to legislative bodies, it would be helpful to get an email confirming that the updates have been made. Perhaps our administrator gets an update like that, but for example - I was working on an alert for a specific state level committee and the members had not been updated since the previous election. Again, the customer service team was ready to assist and quickly resolved, but if I would not have compared to the committee website, I would not have known that the names were out of date.

Review Source

JL

Jos L.  
Grassroots Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Voter Voice Review"

July 18, 2019

4.0

Good

Pros

It's user friendly and offers a lot of features that make our work easier. The price is certainly competitive.

Cons

Some back-end functionalities are a bit cumbersome and the ability to tailor features to our needs is limited. Some capabilities in the front end are not as robust as VoterVoice's competitors.

Reason for choosing VoterVoice

Price and features

Review Source

LD

Logan D.  
Policy Specialist  
Political Organization  
Used the software for: 2+ years

### "VoterVoice\_Review"

July 18, 2019

5.0

Pros

I like the ability to create custom targets for my campaign, and the customer service from VoterVoice frequently assists me in creating successful campaigns that we can use for outreach.

Cons

The constiuency rules (IE can't send to a representative outside of your district) make committee work complicated but the customer support team is always very helpful in navigating this challenge.

Review Source

MN

Morgan N.  
Government Affairs  
Government Relations  
Used the software for: 1-2 years

### "a good tool for engaging our members"

June 21, 2018

3.0

Pros

the ability to engage members and track legislation in one place. However, the functionality could be improved to be more user friendly. There are so many tools we don't use because we don't know how.

Cons

tools do not flow well and often difficult to function as one. example: engagements through social media are separate from email engagements. Should be able to do all in one form and check the types of engagements you'd like

Review Source

Response from FiscalNote

July 24, 2018

Thanks for your comments, Morgan. I am glad you are enjoying the legislation tracking and the ability to engage your members. If you want, our Customer Education Managers can help you take advantage of the other features. I appreciate the feedback about the flow of the engagements. Some of that logic is to help with keeping deliverability high. I will pass along your feedback. MG

CH

Chris H.  
Managing Director  
Government Relations  
Used the software for: 2+ years

### "Long time happy user"

July 18, 2019

5.0

Satisfied customer.

Pros

I've been using votervoice for 10+ years. My firm was an eari adopter of the tool and e-advocacy campaigns. The tool was relatively easy to learn and you have great customer service.

Cons

No real cons that I've experienced. I've had occasional setup problems, but customer service took care of the issues quickly.

Reason for choosing VoterVoice

Price point. Ease of use.

Review Source

KW

Karen W.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Awesome way to quickly inform your constituents about legal issues"

October 14, 2021

5.0

Pros

I really like how you can make the message easy for your subscribers to send. They don't need to write anything (they can if you want) all they need to do is enter their information and submit the form, VoterVoice does the rest!

Cons

Sometimes it seems complicated to get the correct contacts selected. The good news is that their support is STELLAR!!! Typically you are able to call them, talk to an actual person and they will IMMEDIATELY assist you with whatever problem you have. (Since our alerts are typically time sensitive the wonderful support is a huge factor for why I would recommend them to anyone looking for this sort of software.)

Review Source

VR

Verified Reviewer  
Marketing Associate - Digital and Technical Marketing  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Robust advocacy platform with excellent customer support"

August 9, 2018

5.0

Pros

It has everything you need (and more) to run a successful advocacy program. The customer service is excellent and very responsive to requests. We saw very positive results by using the program. Tracking the results of messages to legislators was easy to assess.

Cons

Some functions could be a little more intuitive. I found myself asking support on how to do a couple of things. But, these were minor in the overall scheme of things.

Review Source

Response from FiscalNote

August 15, 2018

Thank you for the review! I¿m glad to hear that you¿re getting the most out of Engage. We put a lot of effort in our customer service to quickly resolve any issues that come up. Good luck with our campaigns and as always, do let us know if you have any questions. - MG

EK

Eric K.  
Database Administrator  
  
Used the software for: 2+ years

### "Great program!"

June 19, 2018

5.0

Our organization is able to communicate with our members with very little cost.

Pros

Easy to use and very reliable! Email distribution lists are easy to set up, love the reports and all of the features. Tech support is awesome!

Cons

Site is a little slow at times but it's not a big deal. Other than that, I have no other issue with this.

Review Source

Response from FiscalNote

July 24, 2018

Thanks for your comments, Eric. We are glad that you are able to leverage Engage to reach your members in a cost-effective way. That is what we are here for. As for the occasional issues with speed, we'll take a look. - MG

SG

Susan G.  
Executive Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "VoterVoice Gets Results"

July 18, 2019

5.0

VoterVoice is easy to maintain and keep up to date. I use it often to look up individuals' Legislators for them and I don't even have to go to the Government website to do so because all that information is right at my fingertips with VoterVoice. It has also helped our Association become more recognized in the State Legislator because more and more of our members are using the email when an issue arises that we contact our members about.

Pros

The ease for the user to respond to any Call to Action is wonderful!!! A couple of clicks and our members have contacted their Legislators instantly.

Cons

Since we do not use the software on a daily or even weekly basis, just setting up a campaign is sometimes confusing on where to set it up based on the type of message we are sending.

Review Source

MM

Mary M.  
Director of Communications  
Religious Institutions  
Used the software for: 2+ years

### "VoterVoice is an excellent product with outstanding customer service"

July 26, 2019

5.0

I adore the ease of use of VoterVoice, but what I love about VoterVoice is its customer service team. Adam, Nolan, and the rest of the team are outstanding and always good-natured when I call them for help. They know their product inside-and-out, and are wonderfully friendly.

Pros

VoterVoice has the best customer service I have ever encountered.

Cons

I honestly can’t think of anything about VoterVoice that annoys me.

Review Source

SK

Sharon K.  
Account Manager  
Government Relations  
Used the software for: 6-12 months

### "Great Value!"

August 1, 2019

4.0

While we love to grow advocacy campaigns into long term projects, it's a great program for advocacy groups with immediate and potentially short term needs.

Pros

The low cost and different pricing options makes this a great option to recommend to clients. It's not overly customizable but that also lends itself to ease of use and clarity in options. I also love how easy it is to select targets for letters from lists of senators, government agencies, and more.

Cons

It doesn't work well with pixels and tracking when embedding on other landing pages. It also is not clear when trying to view performance or pull reports. What exactly is a recipient? Why does that number not line up with messages? How many messages were sent per day/per hour? This is all helpful when optimizing a campaign and explaining results to end clients which in turn makes them more happy to spend money on VV campaigns.

Reason for choosing VoterVoice

The cost for short term campaigns, overall simplicity, and ability to get our hands in the backend.

Review Source

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