# Page 5 | VoterVoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is VoterVoice the right Advocacy solution for you? Explore 172 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/185592/VoterVoice/reviews

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VoterVoice

4.4 (172)

[View alternatives](https://www.capterra.com/p/185592/VoterVoice/alternatives/)

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Last updated March 13th, 2026

# Page 5 - Reviews of VoterVoice

## Showing most helpful reviews

Showing 101-125 of 172 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CJL

Christopher Joseph L.  
Sr. Director, Communications  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great software option"

August 2, 2019

5.0

Pros

The customer service is hands down the best out there.

Cons

It’s difficult to get the work flow down but once you get it, it’s easy.

Review Source

LA

Lynn A.  
AVP of Public Policy  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Voter Voice use"

August 8, 2019

4.0

Very good.

Pros

It is easy to use. I like the interface updates.

Cons

When you are sorting bills you have to toggle from bill management to dashboard

Alternatives considered

[Phone2Action Grassroots](https://www.capterra.com/p/163266/CapitolCanary/)

Reason for choosing VoterVoice

This was more affordable and while we liked some of their functions for the size of our organization, it didn't make sense.

Review Source

CK

Charlie K.  
Director of Operation  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great Customer support!"

June 21, 2018

5.0

Pros

Easy to use, and very intuitive. Database is always up to date so I can trust. It's a great help for our members to engage and advocate.

Cons

Expensive though... Personally, I have created and maintained congressional database in my previous work. I know how painstaking it is. Still CQ is somewhat expensive for us to persuade our board members to keep using it...

Review Source

Response from FiscalNote

July 24, 2018

Thank you for your feedback and comments, Charlie. We spend a lot of time and effort keeping the database updated so I am glad to read about you leveraging it. As far as pricing goes, it is certainly about much more than the database. A lot of work goes into providing all of the tools that you need to ensure that you run the most effective advocacy campaigns available. Engage does offer some lower-priced options, but it is true that we are not the lowest-priced game in town. That is because we focus on quality and making sure we get the results our clients expect. MG

TC

Toryah C.  
Chief of Strategy & Development  
Education Management  
Used the software for: 2+ years

### "Seems helpful"

July 25, 2019

4.0

Pros

We use it for advocacy calls to action and it seems helpful to reach stakeholders.

Cons

I do not have any cons as I only receive messages from voter voice.

Review Source

CB

Connie B.  
VP, Post-acute Care and Finance  
Hospital & Health Care  
Used the software for: 2+ years

### "VoterVoice gives people a voice"

July 23, 2019

5.0

Pros

It's easy to setup a campaign and for the constituents to use.

Cons

Occasionally home addresses of constituents in rural Alaska do not show up as valid.

Review Source

JT

Jack T.  
Communications and Policy Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "VoterVoice makes getting in touch with elected officials easy"

July 18, 2019

4.0

We've had a great experience with VoterVoice. With easy setup, simple reports and a great back end database, it's been a breeze to direct people to get in touch with their elected officials. And if we've ever run into problems, VoterVoice's customer service team is incredibly responsive and helpful.

Pros

It's a straightforward communications system that allows me to easily direct supporters to take legislative action.

Cons

The biggest downside I see is the ease of creating multiple messages. This functionality could be improved.

Review Source

KM

KAREN M.  
Communications Director  
Hospital & Health Care  
Used the software for: 2+ years

### "VoterVoice Customer Service Excellent"

July 25, 2019

4.0

Pros

The video tutorials and customer service representatives

Cons

Visually the software isn't appealing and the set up is a little odd but easy to learn.

Review Source

Nanette M. S.  
Vice president  
Public Relations and Communications  
Used the software for: 6-12 months

### "Excellent Tool"

July 18, 2019

5.0

Pros

This product allows us to help our clients educate policymakers in an easy and sincere way. It truly moves the needle and makes finding contact information for targeted policymakers seamless. The VoterVoice team also is such a pleasure to work with!

Cons

Immediately upon purchase, we would love an in-depth tutorial from support to fully understand all the product can do!

Review Source

TH

Tiane H.  
Advocacy Communications  
Real Estate  
Used the software for: 1-2 years

### "Could Be So Much More"

July 25, 2019

3.0

Calls for action CRM Email newsletters

Pros

The software is intuitive and easy to use.

Cons

Reporting: We live in a data-driven world and the VV reporting doesn't live up to basic expectations. If i have multiple hyperlinks to the same website I differentiate between the links because of the bar charts. Also open your API so your product is compatible with other products.

Reason for choosing VoterVoice

Wasn't my choice

Switched from

[Blackbaud CRM](https://www.capterra.com/p/178085/Blackbaud-CRM/)

Cost

Review Source

KK

Keira K.  
Director of Digital & Inbound Marketing  
Public Relations and Communications  
Used the software for: 1-2 years

### "Client Service friendly"

July 18, 2019

4.0

Pros

The software is really user friendly! We have used it with our client for more than a year!

Cons

There are times where we have to make an update, based on client feedback, where it may be a little bit tricky to figure out.

Review Source

CM

Colene M.  
COO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "New User"

July 26, 2019

5.0

Collecting data on engagement is most important to us. I was pleased with the first webinar that was held by Voter Voice and look forward to more of them. We are always looking for new ideas on how to up our game and any new takeaways.

Pros

The software is easy to learn. The tracking ability was the largest benefit for us to follow engagement and timeliness of messages.

Cons

For our first year we have no complaints.

Review Source

GC

Gabe C.  
Developer  
Computer & Network Security  
Used the software for: 2+ years

### "Gives voters their voice"

August 9, 2019

5.0

Pros

The robust database and API provides lots of options. and by lots I mean tons that you'll never even need. Pricing was very competitive and overall the customer is very happy with the level of service and quality VoterVoice provides.

Cons

Some of the tools are a little dated compared to some competitors. Despite this you can brand and streamline with your own CSS to overcome this drawback.

Reason for choosing VoterVoice

Pricing

Review Source

sS

sharon S.  
Manager  
Retail  
Used the software for: 1-2 years

### "User Friendly"

July 18, 2019

4.0

Marketing emails, informational emails to membership, urgent emails, calls to action.

Pros

Intuitive, easy to use, easy to learn how to use it.

Cons

Have to repeat steps a lot. Also would like to schedule emails further in advance.

Review Source

WK

William K.  
Associate  
Government Relations  
Used the software for: 6-12 months

### "My Experience with Voter Voice "

July 25, 2019

5.0

No notable negatives that I came across once I was used to the system.

Pros

I thought the user interface was easy to use along with some of the meeting information automation features such as congressional office locations.

Cons

Is the price really worth the convenience if we are not using the software to it’s full potential. Maybe a cheaper simpler version should be available.

Reason for choosing VoterVoice

Was referred to voter voice

Review Source

LA

Lydia A.  
Director of Membership  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy to use and intuitive"

July 26, 2019

4.0

Pros

It's very easy to learn and use. It integrated into our website well.

Cons

We wanted the software to pull in more information about scheduled hearings, etc., so our advocacy director could plan his week.

Review Source

TS

Tom S.  
IT Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Quality advocacy software"

August 9, 2019

5.0

Pros

VoterVoice is easy to administer, but even more important, it makes it easy for our members to share their voice on legislation.

Cons

I can't think of any downsides. We don't use it often, but it is important to us when we do use it.

Review Source

BB

Brad B.  
Executive Director  
Construction  
Used the software for: 2+ years

### "Great software"

July 18, 2019

5.0

Very positive experience, have recommended the software to other association executives.

Pros

VoterVoice makes it extremely easy to activate our association members to contact members of the legislature on important advocacy issues. Also great customer service to walk through any issues.

Cons

Would like to be able to use for a shorter amount of time (currently you must sign up for an entire year).

Review Source

LS

Lindsay S.  
Intern  
Farming  
Used the software for: 1-2 years

### "Voter voice "

August 9, 2019

5.0

Pros

What I like most is that we can communicate with our members quickly and efficiently

Cons

What I like least is that the software will freeze and it is difficult to use sometimes.

Review Source

AS

Alison S.  
Director of Government Affairs  
Hospitality  
Used the software for: 1-2 years

### "Contact Government Officials"

July 19, 2019

4.0

Pros

Great customer service and help. Provides an easy way for our association members to contact state legislators about legislative issues.

Cons

Some of the choices when setting up an action aren't self explanatory

Review Source

TB

Tom B.  
Legislative Analyst  
Government Relations  
Used the software for: 6-12 months

### "It sure helps give you a voice"

July 18, 2019

5.0

Pros

I love the customer service and the utility of voter voice. Setting up campaigns is fun and easy, and VV always offers webinars in case you want to take the tech to the next level. I also love the mapping tool.

Cons

It can be hard not having the highest-paid software, and I wish navigation was a little clearer.

Review Source

ER

Erik R.  
Assistant Director of Public Policy  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Exactly What We Needed"

July 18, 2019

5.0

I'd rate it a 10/10 because of the customer service alone.

Pros

We like the scorecard function the most. It enables us to use a repeatable process and stores historic information

Cons

Some of the features we need had to be customized for our own use, but thankfully customer service and tech support were very helpful.

Review Source

DB

Daniel B.  
Business Advocacy Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great service to activate members"

July 18, 2019

4.0

It’s been great so far and I want to especially thank the customer service teams for their EXCEPTIONAL service—they’re amazing and have been very helpful.

Pros

Ease of use on the front end for members.

Cons

Back end interface isn’t as streamlined as it could be.

Alternatives considered

[Phone2Action Grassroots](https://www.capterra.com/p/163266/CapitolCanary/)

Reason for choosing VoterVoice

Cost and we decided it best to utilize a web based platform.

Review Source

JN

John N.  
Director of Government Affairs  
Government Relations  
Used the software for: Less than 6 months

### "Votervoice Review"

July 25, 2019

4.0

Generally good, but we are still in the early rollout of the system.

Pros

Ease of use and general affordability of the product.

Cons

The lack of help with giving guidance and advice on how best to leverage the software. I know VoterVoice is starting to host webinars and such on this which is good. While we may know what we want accomplished we will likely never know what the best way to accomplish something is using Voter Voice. Helping identify Voter Voice best practices could be helpful. Also, I hope sooner rather than later the Fiscal Note and Voter Voice platforms will become more fully integrated with one another.

Alternatives considered

[Qomon](https://www.capterra.com/p/180100/Qomon/)[Phone2Action Grassroots](https://www.capterra.com/p/163266/CapitolCanary/)

Reason for choosing VoterVoice

Best combination of functionality and affordability. Also, the biggest selling point was that it was part of Fiscal Note so I hope it becomes more fully integrated.

Review Source

SM

Shea M.  
Senior Vice President  
Government Relations  
Used the software for: 2+ years

### "Grassroots Campaigns Made Easy"

July 25, 2019

5.0

Very seamless, great customer support.

Pros

The interface is very straightforward both on the back end as an administrator and on the front end for grassroots supporters.

Cons

Setting up comment campaigns on federal regulations typically require interfacing with customer support staff, which can slightly delay publication of a new campaign.

Review Source

TT

TYLER T.  
Government Affairs  
Government Relations  
Used the software for: 1-2 years

### "VoterVoice WORKS!"

July 19, 2019

5.0

Pros

Functionable, great customer service, trainings are excellent

Cons

Benefit-relevancy for cost analysis regarding functions

Review Source

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