--- title: "pickpack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about pickpack Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more." source_url: "https://www.capterra.com/p/185596/pickpack/" page_type: "product" language: "en" --- # pickpack Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) pickpack ## What is pickpack? PickPack provides End-to-End SAAS delivery logistic Platform based on intelligent AI & machine/deep learning. The uniqueness of PickPack is the use of AI which taking place even before and during order is placed, in order to bring dynamic and responsive efficient platform. PickPack platform based on Ai offer an easy, Cost-Effective and dramatic reductions in operational costs for businesses of all sizes and industries (including transportation). ## What is pickpack used for? [Delivery Management](https://www.capterra.com/delivery-management-software/)[Route Planning](https://www.capterra.com/route-planning-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for pickpack?[Manage this product listing](https://www.g2.com/products/pickpack-last-mile-platform/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### pickpack 5.0 (7) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price $500 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (7) Ease Of Use 4.4 (75) Value For Money 4.8 (6) Value For Money 4.2 (72) Customer Service 5.0 (7) Customer Service 4.4 (73) ## pickpack alternatives [LogiNext Mile](https://www.capterra.com/p/155242/LogiNext-Mile/) [4.3 (75)](https://www.capterra.com/p/155242/LogiNext-Mile/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155242/LogiNext-Mile/) [OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/) [4.6 (268)](https://www.capterra.com/p/161579/OptimoRoute/reviews/) Starting price $35.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161579/OptimoRoute/) [DispatchTrack](https://www.capterra.com/p/134319/DispatchTrack/) [4.5 (34)](https://www.capterra.com/p/134319/DispatchTrack/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134319/DispatchTrack/) Highest Rated [Track-POD](https://www.capterra.com/p/178880/Track-POD/) [4.7 (140)](https://www.capterra.com/p/178880/Track-POD/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178880/Track-POD/) ## FAQs about pickpack Overview ### What company size and specific industries is pickpack built for? pickpack is designed for small to large businesses in grocery, beverages, retail and eCommerce, flowers and gifts, courier and express city delivery, logistics and distribution, pharmacy, laundry, prepared meals, restaurants, and other service operations that need order and delivery management. Features and Usability ### What are the key features of pickpack? pickpack offers CRM, delivery management, and dispatch management for order and route coordination. Core logistics features include GPS, live driver tracking, delivery tracking, route optimization, proof of delivery, electronic signature, and barcode scanning, plus ERP integration, EDI, reporting and analytics, alerts, and a mobile app. Integrations ### Which third-party tools and platforms does pickpack integrate with? pickpack connects natively to WooCommerce and Zapier. Getting Started and Support ### What training and onboarding options does pickpack offer? pickpack provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover shared instruction, documentation offers written reference material, and videos provide self-paced learning resources for teams getting started. Getting Started and Support ### What customer support options does pickpack offer? pickpack provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support coverage is broad across self-service and direct contact options, giving users several ways to reach help or find answers quickly. ## Features AI summary Based on 1,205 Delivery Management reviews Capterra data shows that buyers of Delivery Management software rank the following features as their top priorities: - **Delivery Tracking** (**59%** of reviewers rated this feature as critical) - **Dispatch Management** (**48%**) - **Routing** (**49%**) pickpack supports all three of the features reviewers value most: **Delivery Tracking**, **Dispatch Management**, and **Routing**. Together, these capabilities help businesses monitor deliveries in real time, coordinate driver assignments more effectively, and plan efficient routes, allowing teams to improve delivery visibility, reduce delays, and manage daily operations with greater accuracy. Delivery Tracking 5.0 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Routing 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Live Driver Tracking 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Track driver locations on a map in real time Mobile Access 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Proof of Delivery 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Driver ETA 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Generate estimated arrival times for drivers to keep back office or customers informed pickpack 55 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Adjustments: Adjusts sales tax prices for certain products, customers, or occasions where necessary - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Cash on Delivery: Allows users to record and manage cash payments upon delivery of goods - Costs: Analyze overall costs for vehicle maintenance, fuel consumption and mileage - Customer Portal: A website or login for customers to access information - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - Dynamic Routing: Allows users to adjust routes based on company constraints and customer requirements. - Electronic Signature: Digitally sign online documents - ETA: Ability to use historical tracking data and machine learning in order to accurately predict ETAs - ETAs: Allow users to calculate the estimated time of arrival (ETA) for each delivery. - For Courier Services: Intended to be used by courier services - For Freight Operations: Intended to be used by freight brokers and logistics companies - For Restaurants: Serves restaurants - Geofencing: Virtual perimeter for a real-world geographic area - Geographic Maps: Visualize locations on a map - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Label Printing: Process of printing custom labels through various methods. - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 5.0 (7) 5.0 Based on 7 reviews ## Pricing Value for money 4.8 (6) Free Trial Basic $500.00 Usage Based,Per Month Value for money 4.8 (6) 4.8 Based on 6 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (7) 5.0 Based on 7 reviews ## User reviews Overall rating 5.0 Based on 7 reviews Filter by rating 5(7) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Noa L. warehouse operations manager Pharmaceuticals ### "A solid Delivery Management Solution for Ecommerce " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2023 Overall, I had a positive experience with PickPack. It has been very helpful in optimizing my delivery routes and schedules. I also appreciate the real-time tracking and visibility of orders, which gives me peace of mind knowing that my customers are receiving their orders on time. The easy-to-use interface and dedicated customer support team were also major pluses. Pros I have been using PickPack for my ecommerce business for over 6 months now, and I am very impressed with the service. The intelligent AI and machine learning algorithms have helped me to optimize my delivery routes and schedules, which has resulted in significant cost savings. I also appreciate the real-time tracking and visibility of orders throughout the delivery process, which gives me peace of mind knowing that my customers are receiving their orders on time. The easy-to-use interface and dedicated customer support team are also major pluses. Cons PickPack only integrates with a limited number of shipping carriers. This can be a problem for businesses that use a variety of shipping carriers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Lena L. distribution manager Package/Freight Delivery ### "I use it daily - excellent!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2023 Pros Love their multi-dimensional capacity option! It helps us maximize vehicle volume and is generally extremely helpful for our delivery management operation. Cons It’s not possible to send text messages to end customers in pickup missions, as far as I understand, a feature is under development and will be released next month. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Asaf V. Logistic Manager Food & Beverages ### "Best Platform and Best Team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2023 The route order is crucial in our delivery management operations. Thanks to Pickpack's rich API it’s extremely easy to prioritize and plan routes at high scales including round-trip routing. With a monthly delivery volume reaching tens of thousands, we require a platform that is consistent and seamless, thanks Pickpack! Pros The implementation process was quick and seamless. Thanks to the smart system combined with the dedicated team, we became experienced users in no time. Cons Pickpack quickly resolved the issue of sending messages to end customers per order by developing a customized feature. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Ephi S. PP&C manager Food & Beverages ### "Seamless Integration and Exceptional Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2023 Thanks to Pickpack, our ability to track orders and stay informed has improved significantly. The integration between Priority ERP and Pickpack, along with the advanced webhooks, provides us with real-time updates on ETA and RTA. It's truly remarkable how Pickpack keeps us constantly updated, making order tracking a breeze. Pros great customer service, the team is always available, ready to assist, and their friendly approach adds great value to the overall experience. Cons Initially, closing multiple orders to the same address posed challenges. However, Pickpack promptly developed a feature based on our feedback to address this issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS tslil S. operations manager Pharmaceuticals ### "100% recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2023 PickPack has revolutionized our delivery system with their efficient solution. Their interactive system, combined with smart optimization and dynamic route planning, has significantly reduced delays and boosted our overall efficiency. Customers love the branded link for real-time tracking, which has increased customer satisfaction. Pros The versatility of the system allows us to define different settings for different branches. Super important for us because not all branches work the same way. Cons Initially, we needed a customized order report to accurately track our monthly usage. However, the company promptly addressed our concerns and developed the missing reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA Daniel A. IT manager Transportation/Trucking/Railroad ### "Powerfull platform with easy integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2023 Pros They have a plug-in for a very wide variety of ERP systems such as SAP, Salesforce, Pirority, Daynamic.Also, their platform supports a wide variety of features that answer all our business activities. Cons The POD desn't have an option to scan to pdf document. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AM Alex M. Account Manager Medical Devices ### "Great UI both customer and Admin, works smoothly without any problems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2019 Great service and they very care about our specific needs for custom API Pros The ease of use and the custom API that integrates with our database Cons Nothing so far was little afraid at first because it's a small company. Alternatives considered [Onfleet](https://www.capterra.com/p/142633/Onfleet/) [Bringg](https://www.capterra.com/p/145854/Bringg/) Reasons for choosing pickpack Price and technology Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/185596/pickpack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.