# pickpack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is pickpack the right Delivery Management solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/185596/pickpack/reviews --- pickpack 5 (7) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 26th, 2026 # Reviews of pickpack Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Noa L. warehouse operations manager Pharmaceuticals Used the software for: Less than 6 months ### "A solid Delivery Management Solution for Ecommerce " August 28, 2023 5.0 Overall, I had a positive experience with PickPack. It has been very helpful in optimizing my delivery routes and schedules. I also appreciate the real-time tracking and visibility of orders, which gives me peace of mind knowing that my customers are receiving their orders on time. The easy-to-use interface and dedicated customer support team were also major pluses. Pros I have been using PickPack for my ecommerce business for over 6 months now, and I am very impressed with the service. The intelligent AI and machine learning algorithms have helped me to optimize my delivery routes and schedules, which has resulted in significant cost savings. I also appreciate the real-time tracking and visibility of orders throughout the delivery process, which gives me peace of mind knowing that my customers are receiving their orders on time. The easy-to-use interface and dedicated customer support team are also major pluses. Cons PickPack only integrates with a limited number of shipping carriers. This can be a problem for businesses that use a variety of shipping carriers. Review Source tS tslil S. operations manager Pharmaceuticals Used the software for: 2+ years ### "100% recommend!" June 8, 2023 5.0 PickPack has revolutionized our delivery system with their efficient solution. Their interactive system, combined with smart optimization and dynamic route planning, has significantly reduced delays and boosted our overall efficiency. Customers love the branded link for real-time tracking, which has increased customer satisfaction. Pros The versatility of the system allows us to define different settings for different branches. Super important for us because not all branches work the same way. Cons Initially, we needed a customized order report to accurately track our monthly usage. However, the company promptly addressed our concerns and developed the missing reports. Review Source DA Daniel A. IT manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Powerfull platform with easy integration" April 19, 2023 5.0 Pros They have a plug-in for a very wide variety of ERP systems such as SAP, Salesforce, Pirority, Daynamic.Also, their platform supports a wide variety of features that answer all our business activities. Cons The POD desn't have an option to scan to pdf document. Review Source ES Ephi S. PP&C manager Food & Beverages Used the software for: Less than 6 months ### "Seamless Integration and Exceptional Customer Service" June 20, 2023 5.0 Thanks to Pickpack, our ability to track orders and stay informed has improved significantly. The integration between Priority ERP and Pickpack, along with the advanced webhooks, provides us with real-time updates on ETA and RTA. It's truly remarkable how Pickpack keeps us constantly updated, making order tracking a breeze. Pros great customer service, the team is always available, ready to assist, and their friendly approach adds great value to the overall experience. Cons Initially, closing multiple orders to the same address posed challenges. However, Pickpack promptly developed a feature based on our feedback to address this issue. Review Source LL Lena L. distribution manager Package/Freight Delivery Used the software for: 1-2 years ### "I use it daily - excellent!" July 3, 2023 5.0 Pros Love their multi-dimensional capacity option! It helps us maximize vehicle volume and is generally extremely helpful for our delivery management operation. Cons It’s not possible to send text messages to end customers in pickup missions, as far as I understand, a feature is under development and will be released next month. Review Source AV Asaf V. Logistic Manager Food & Beverages Used the software for: Less than 6 months ### "Best Platform and Best Team!" June 20, 2023 5.0 The route order is crucial in our delivery management operations. Thanks to Pickpack's rich API it’s extremely easy to prioritize and plan routes at high scales including round-trip routing. With a monthly delivery volume reaching tens of thousands, we require a platform that is consistent and seamless, thanks Pickpack! Pros The implementation process was quick and seamless. Thanks to the smart system combined with the dedicated team, we became experienced users in no time. Cons Pickpack quickly resolved the issue of sending messages to end customers per order by developing a customized feature. Review Source AM Alex M. Account Manager Medical Devices Used the software for: Less than 6 months ### "Great UI both customer and Admin, works smoothly without any problems" July 24, 2019 5.0 Great service and they very care about our specific needs for custom API Pros The ease of use and the custom API that integrates with our database Cons Nothing so far was little afraid at first because it's a small company. Alternatives considered [Onfleet](https://www.capterra.com/p/142633/Onfleet/)[Bringg](https://www.capterra.com/p/145854/Bringg/) Reason for choosing pickpack Price and technology Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.