Best For

Enterprise teams and departments (not just project managers) that need to manage all their work (waterfall, Agile, or otherwise) in a single, smart, connected location.

Product Details

Workfront is the first modern work management platform to orchestrate all your work in one place. With Workfront, project managers gain the power to streamline requests, plan and prioritize projects, manage processes, digitally review assets, and report on work efforts. Eliminate silos, increase productivity, easily gather important information, collaborate with stakeholders, and work efficiently in either Waterfall or Agile functions by combining your work in one solution.

Contact Details

Workfront

http://www.workfront.com

Founded in 2001

Located in United States

Starting Price

  • Not provided by vendor

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Workfront Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Performance Metrics
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking
Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking
Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management
Collaboration Tools
Create Subtasks
Gamification
Gantt/Timeline View
Mobile Access
Percent-Complete Tracking
Recurring Task Management
Reporting/Analytics
Spreadsheet View
Task Board View
Time Tracking
To-Do List View
Access Controls/Permissions
Business Process Automation
Calendar Management
Compliance Tracking
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Workfront Reviews

Showing 5 of 1002 reviews
Overall
4.3/5
Ease of Use
4/5
Customer Service
4.4/5
Avatar Image
Jonathan H.
Retail Card Account Manager
Financial Services, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 12, 2018

“Workfront makes managing projects easy with strong training, support and reporting features.”

OverallIt helps us save time when it comes to resource allocation and time management. The reporting features helps upper-management better understand what we are doing and how much time it takes to do it. I love how they are constantly pushing updates that help improve the tool based on user feedback.
ProsI have been a Workfront user for a few years now and am a big proponent of this project management tool for several reasons. 1) I find it very intuitive for users to use 2) It is easily customized based on the needs of your users 3) The reporting feature is worth the price of admission itself 4) Their support team is quick to respond and the self-help area is robust so you can find an answer to any question you may come across 5) Workfront offers a comprehensive training tool that covers several types and levels of training for users at all levels including frequent live trainings 6) The Community area is a great place to share ideas and ask for help from other users 7) They are constantly making updates and improvements to the tool 8) The Workfront Proof viewer is a great feature for those who want to markup and share creative within a project. We looked at several solutions and I'd say that Workfront was by far the best option for our internal creative agency.
ConsSetting up can be time consuming if you don't already have a process in place. Do your homework and dedicate the time to do it right before launch or else user adoption can be difficult. Plan on user adoption to be your biggest hurdle as people are uncomfortable with change. Make the Workfront trainings mandatory before use.
Reviewer Source 
Source: Capterra
June 12, 2018
Caroline S.
Software Engineer
Computer Software, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: GetApp
May 27, 2019

“Ideal tool for the administration of high level projects”

OverallThis tool has allowed to carry out a better organization, planning and management of large business projects since it provides all the appropriate tools for it, being able to prioritize projects, monitor their status and collaborate with different team members, making the work much simpler of everyday.
ProsI like this tool since it is ideal to carry out the administration of high level projects, and this is thanks to the fact that it provides the adequate tools and a configuration that is highly customizable, thus doing the management, collaboration and work in team is much simpler and more fluid, has high quality report reports because they are very detailed and easy to understand, also allows members who are in different countries to collaborate with each other just by sending a request to them and assign assignments that make the development of the project much faster, being able to exchange ideas and comments among them, as well as being able to monitor the progress of each user or the project in general and the best thing is that the tool is always updated and It is very easy to use, which is why it is suitable for the management of large projects.
ConsOne of the things that I think I do not like is that he does not have a live chat and it would be very appropriate since the communication would be much more direct and fast, in addition to his costs or plans are somewhat confusing and to know the same You must communicate through calls with your team since they are not on your platform.
Reviewer Source 
Source: GetApp
May 27, 2019
Verified Reviewer
Media Production, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 13, 2019

“Great for Project Management and Beyond”

OverallIt takes some time to learn but once you do it can be used for any project management needs and it also is a great collaboration tool to keeping things organized and specific to the tasks at hand rather than the endless email back and forth.
ProsWorkfront is a robust project management software tool with a lot of functionality to really streamline work processes. One of the best use cases I used it for was in streamlining repeatable processes such as onboarding. There were over a dozen individual actions that needed to happen when bringing on each individual new hire to get them in systems, set up and ready for day one. Workfront made it seamless to set up the project just once assigning who does what and when, and simply enter in the new hires' info as they were about to start. Then I could track all the tasks as they were completed ensuring nothing was missed.
ConsIt is not as intuitive as I would have liked it. Takes some training to understand how it's organized. Especially when it comes to the progress of the project. It almost always looks like it's behind unless you take the time to put in details of the hours each task will take and when it will be completed.
Reviewer Source 
Source: Capterra
December 13, 2019
Avatar Image
Faith P.
Technician
Banking, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 31, 2019

“It has given us ability to plan, manage, and measure work based on data”

OverallSharing of projects is now easy and every member of the team has up to date data on project progress. Moreover, executives look for loopholes to help in easily and monitor progress.
ProsIt has given us ability to plan, manage, and measure work based on data which helps organization executives to monitor work in real-time using the data. The most important thing is that their support team worked with us from the beginning to create a platform that best fits our job environment. Now we can easily work in teams as we are able to plan, create and share tasks and projects within the platform and most importantly Workfront was integrated with the softwares that we use on a daily basis. Another benefit is that they offer a free trial for an organization.
ConsThe vendor support team took a little bit longer in creating the Workfront platform that could best match our needs but in all it was a success and now we are good.
Reviewer Source 
Source: Capterra
October 31, 2019
Judy P.
Project Manager
Management Consulting, Unspecified
Used the software for: 2+ years
Overall Rating
3.5/5
Ease of Use
4/5
Features
3.5/5
Likelihood to Recommend
7/10
Source: SoftwareAdvice
September 1, 2015

“Long time administrator of AtTask/Workfront”

ProsWorkfront has allowed our department to fine-tune our projects, which consist of approx. 45-50 projects per year over three selling seasons, all working concurrently. We have been able to integrate our Product Development dept in NYC and our distribution facility in South Carolina, in order to Go to Market in a seamless manner. There is visibility for anyone who needs it and a range of reporting functions.
ConsIt can be frustrating to set everything up in a particular manner, only to have it become a 'legacy'. The challenge I've faced as the admin for my company is that it's not my full time job and it can be time-consuming to figure things out at times, or try to configure a work-around to meet our needs. The reporting has improved a lot since we started with the product 7 years ago, but there are still some basic needs that aren't met, such as the fact that there's a beautiful Milestone report, but it's not printable. It is the exact type of report that is most useful for our organization, but it's impossible to print out for our dept meeting, for instance.
Recommendations to other buyersCarefully identify your users, groups, job roles, etc. prior to launch. A well-planned execution will make things much simpler as you move forward.
Source: SoftwareAdvice
September 1, 2015