--- title: "Cashfree Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Cashfree the right Payment Processing solution for you? Explore 84 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/185696/Cashfree/reviews/" page_type: "reviews" language: "en" --- Cashfree 4.4 (84) [View alternatives](https://www.capterra.com/p/185696/Cashfree/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of Cashfree Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews Dhananjay Y RAInformation Technology and Services, 51 - 200 employeesUsed the software for: I used a free trial. “The onboarding process is completely automated and self-serve, letting you bypass manual verification loops and achieve a same-day go-live Dev Studio offers clean, use-case based integration documentation that provides structured deployment roadmaps instead of raw endpoints Moving technical troubleshooting over to an active Discord community means you can solve integration edge cases in real time with real engineers.“ June 29, 2026 KB Karan B OwnerEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “Company is promoting itself on shark tank but they don’t have enough people in the organisation to work or get things done on time.which we have to bare because at the end we have the reputation infromt of our customer.“ April 28, 2023 Siddharth P Marketing AssociateFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “It feels like a platform built for builders: the documentation is clear, and the system is reliable enough to handle our peak transaction volumes without any lag.“ April 27, 2026 Gibcen K Chief Technology OfficerFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months. “The mobile app for merchants is still in development phase, so many features are unavailable like seeing order notes or others.“ October 28, 2021 Naman V ExecutiveMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “supports transaction collection in over 140 currencies, allowing us to expand our target market globally.“ June 26, 2026 KB Karan B OwnerEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “This was my experience and I have wasted my energy and time, only good thing I can do is save others time by writting this.“ April 28, 2023 Dhananjay Y RAInformation Technology and Services, 51 - 200 employeesUsed the software for: I used a free trial. “It is an infrastructure explicitly built for modern builders who value speed and reliability over legacy corporate processes.“ June 29, 2026 SK Swetha K Co-FounderE-Learning, 2 - 10 employeesUsed the software for: Less than 6 months. “Accepting international payments, I guess you should consider the age of the customer with you and allow the same instead of taking a huge deposit, because u should know better we are not here to commit fraud.“ November 13, 2021 ## Showing most helpful reviews Showing 1-25 of 84 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Siddharth P. Marketing Associate Food & Beverages Used the software for: 6-12 months ### "Reliable, Fast Onboarding, and Great for Scaling Internationally." April 27, 2026 5.0 Our experience has been very practical and results-driven. Unlike other gateways that take weeks to approve, Cashfree provided a fully self-serve flow that got us running immediately. It feels like a platform built for builders: the documentation is clear, and the system is reliable enough to handle our peak transaction volumes without any lag. It has solved our biggest headache: revenue leakage from failed payments. Pros 1\. Speed of Setup: The onboarding is incredibly fast. We were able to go live and start accepting payments the same day without the usual long delays. 2. Global Reach: It’s great for international growth because you can collect in 180+ currencies with local settlement support. 3. High Success Rates: We’ve seen a noticeable improvement in our payment success rates, especially for UPI and card transactions. Cons The dashboard has a lot of data, so it takes a moment to get used to the reporting filters, but the support team is very responsive and helped us set up our custom views. Switched from [Razorpay](https://www.capterra.com/p/179263/Razorpay/) The current features were good but not great and that I found in Cashfree Review Source AB Aditya B. Co-Founder Information Technology and Services Used the software for: 1-2 years ### "Cashfree - My new-age payment gateway choice" November 12, 2021 4.0 Over-all experience is very positive and I will surely recommend my friends and colleagues about it. Pros Features like admin dashboard, easy 2FA login, Multiple Payment options, their email notifications regarding bank holidays are cherry on top of the cake. Payment links are very helpful and sending them manually via email or sms is something I like about them. Cons There's really nothing that I didn't like about the software, but surely they can have a improved customer support which is quick. Alternatives considered [Razorpay](https://www.capterra.com/p/179263/Razorpay/)[PayU](https://www.capterra.com/p/201075/PayU/) Reason for choosing Cashfree Competitive rates is what got me attracted to cashfree. Review Source VR Verified Reviewer Founder's Office Marketing and Advertising Used the software for: I used a free trial ### "Cost-effective payment solution with zero fee promo and quick setup" August 31, 2026 5.0 Cashfree simplified our payment processing right from day one. The 0% MDR offer reduced our initial financial risk, while the clean checkout experience helped keep customer drop-offs low across mobile web traffic. Pros 1\. Zero Fee Onboarding Offer: Waiving gateway fees up to 20L GMV till March 2027 gave us significant savings during launch. 2. Fast Digital KYC: Paperless onboarding was approved within 24 hours, letting us start ad campaigns without delay. 3. Predictable Payouts: Default T+1 settlements keep cash flow smooth for daily working capital needs. Cons The dashboard reporting section has many granular options that take a bit of time to navigate initially, though it becomes easy with regular use. Review Source VD Vedang D. CTO Consumer Services Used the software for: 6-12 months ### "Needs a lot of improvement" January 11, 2022 3.0 Although not very unsatisfactory, it's not the best out there when compared to Razorpay. But it has come a long way and I'm sure will soon fix the payments issue and give more advanced features critical to businesses Pros Better UI than many payment gateways out there. Better, prompt, friendly and helpful customer support. Very easy to integrate. Cons Low success rate of payments. Not a very intuitive dashboard. Webhook functionality is bare minimum. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Zaakpay](https://www.capterra.com/p/234431/Zaakpay/)[PayU](https://www.capterra.com/p/201075/PayU/) Reason for choosing Cashfree Simpler integration. Easy to understand docs. Prompt and friendly support. Switched from [PayU](https://www.capterra.com/p/201075/PayU/) Moderate success rate of payments. Better UI. Better dashboard. Review Source Naman V. Executive Marketing and Advertising Used the software for: 1-2 years ### "Unified Cross-Border Payments Without the Expensive Offshore Corporate Overhead" June 26, 2026 5.0 It has provided a reliable, singular gateway framework for both our domestic Indian buyers and our global subscription user base. Instead of dealing with the accounting nightmare of reconciling multiple merchant accounts, we manage our entire global revenue pipeline inside one highly secure and compliant system. Pros supports transaction collection in over 140 currencies, allowing us to expand our target market globally. It converts international payments and settles them straight into our Indian bank account in INR without complex wire fees. Saves you from the expensive legal and accounting fees associated with setting up separate international corporate structures. Cons The international multi-currency processing terminal requires specific business category documentation to clear global card networks, which requires a clean processing history. Review Source aS ankit S. CTO Computer Software Used the software for: 6-12 months ### "Dont use this cashfree services, its fraud" November 15, 2021 1.0 Wost experience, managers & even head menagers are fraud. Nothing to be liked, when they give you then they pick your calss and respond, once start using it holding money , doing wrong calculatinons, not givinig comissions to partners. is common for them to do and they will not even update you on anything. Pros Nothing to be liked, when they give you then they pick your calss and respond, once start using it holding money , doing wrong calculatinons, not givinig comissions to partners. is common for them to do and they will not even update you on anything. Cons Nothing is good in cashfree every thing is worst. Alternatives considered [Razorpay](https://www.capterra.com/p/179263/Razorpay/) Reason for choosing Cashfree because cheap but didnt now thet its fraud. Switched from [Razorpay](https://www.capterra.com/p/179263/Razorpay/) BEcause of worst experience in cashfree and its been a more than 2 momths asking for money they are not clearing it. so i decided to go with razorpay because they have some system. Review Source DG Drishti G. Founder and CEO Education Management Used the software for: Less than 6 months ### "Above average product" November 29, 2021 5.0 Pros Easy onboarding process and easy integration with Shopify. Cons Default cards can be like Axis Bank cards, Visa International cards, Amex Cards are not included. There is a whole process to include them in the list. 5 people will call and speak about one issue. Their internal communication can be improved upon so that the merchant doesn't have to repeat the issue to different people. Alternatives considered [Razorpay](https://www.capterra.com/p/179263/Razorpay/)[Easebuzz](https://www.capterra.com/p/194228/Easebuzz/) Reason for choosing Cashfree Easy onboarding process. Switched from [Easebuzz](https://www.capterra.com/p/194228/Easebuzz/) Easebuzz couldn't be integrated with Shopify. Review Source Sakshi G. Client Service Exceutive Financial Services Used the software for: Less than 6 months ### "Reliable and Easy-to-Use Payment Solution" April 28, 2026 5.0 My overall experience with Cashfree has been smooth and reliable. It’s easy to use, supports multiple payment options, and handles high transaction volumes without issues. The payout feature is also very helpful. While there’s a slight learning curve with the dashboard, once you get used to it, everything works efficiently. Overall, it’s a dependable solution for managing payments. Pros The platform is very reliable. Even during high-traffic events, Cashfree runs smoothly without lag. It feels like a simple “set it and forget it” solution that grows with your business. Payments are never a worry. Cons Sometimes the dashboard can feel a bit confusing, especially for beginners, and it takes a little time to get used to all the features. Also, customer support response time could be faster in urgent situations. Review Source Dhananjay Y. RA Information Technology and Services Used the software for: I used a free trial ### "The Most Predictable and Fast Way to Push an MVP Live" June 29, 2026 5.0 Our experience has been highly efficient. It is an infrastructure explicitly built for modern builders who value speed and reliability over legacy corporate processes. It allowed us to launch our platform on schedule without getting stuck in multi-week manual review delays. Pros The onboarding process is completely automated and self-serve, letting you bypass manual verification loops and achieve a same-day go-live Dev Studio offers clean, use-case based integration documentation that provides structured deployment roadmaps instead of raw endpoints Moving technical troubleshooting over to an active Discord community means you can solve integration edge cases in real time with real engineers. Cons The sheer number of developer tools and configuration features can feel a bit overwhelming for non-technical business owners during the initial dashboard setup. Review Source KP Krishna P. Growth Generalist Marketing and Advertising Used the software for: Less than 6 months ### "Great introductory offer and reliable payout management" September 14, 2026 5.0 Our experience with Cashfree has been very positive, especially during our initial scaling phase. The onboarding promo helped protect our margins, and the reliable settlement cycle ensures inventory restocking stays on schedule. Pros 1\. Excellent Launch Pricing: The introductory 0% MDR offer up to 20L volume saved us roughly 40,000 rupees in gateway charges. 2. Smooth Checkout UI: Native UPI intent integration provides high conversion rates on mobile devices. 3. Dedicated Merchant Support: Having an assigned point of contact made setting up staging webhooks much easier. Cons Unlocking international card acceptance requires submitting additional compliance documentation, which adds a couple of days to setup. Review Source AB Ansh B. Security Analyst Financial Services Used the software for: 1-2 years ### "Leading Payment Gateway for Online Marketplaces" October 22, 2021 4.0 Pros I like the seamless integration with online marketplaces like woocommerce. It makes a merchant's job easier to receive payments. The process to integrate is relatively easy and well documented and I found it better than other payment gateways. Cons Not much points to criticize, but the delay in query responses should be reduced. Another downside would be inconsistencies in feature unlocking. I've had troubles using the instant payout feature achieved after certain payments threshold. Alternatives considered [Instamojo](https://www.capterra.com/p/182477/Instamojo/)[Pi.](https://www.capterra.com/p/234747/Paytm/) Review Source PK Pranita K. Entrepreneur Arts and Crafts Used the software for: 2+ years ### "Love Cashfree!" November 19, 2021 5.0 Feels like a safe option for a small biz like mine! Pros Customer service is fantastic - the ease of communication with the team is great. Cons Consistent issues with HDFC bank that aren't resolving quickly Reason for choosing Cashfree Ease of communication, pricing & familiarity Review Source AR Abhishek R. Founder Information Technology and Services Used the software for: Less than 6 months ### "One of the fastest and best payment gateway " December 17, 2021 5.0 Pros Cashfree is one of the best payment gateway that allows business to accept payment with ease and help your business growth by providing best payment options. Cons Till now i haven't found anything missing from the cashfree software as they keep on improving day by day and the best part they rectify the errors much before the customer and solve it. Review Source RG Rajesh G. Software Developer Computer Software Used the software for: 6-12 months ### "Indian Payment Gateway Company" January 21, 2022 5.0 I had a great experience with cashfree overall. Proud to be an Indian Payment Gateway with many useful features. Pros I like the checkout ways most in this software which are highly customizable according to your website like your seamless checkout version. Your cash gram is nice. No other payment gateways provide various checkout methods like you. Cons I don't think about any fault in your portal. It is overall best. Review Source DDM Debodyuti Das M. CEO Computer Games Used the software for: 6-12 months ### "Very Effective and user friendly Gateway Portal" January 28, 2022 5.0 Overall this is a very good portal to use and the portal is very easy to handle. Pros The portal is very user friendly and easy to use. Have so many options. I like data analysis part in the portal. Using it over an year and didn't find any error till date. Payment processing is very smooth and fast. Had no issue with it also. Very easy to integrate with other application. Cons There was some issue with UPI payments I have noticed. This issue should be taken care of if those are happening from Cashfree end. Review Source KB Krishna B. Ceo Fund-Raising Used the software for: 1-2 years ### "Want to improve more" January 7, 2022 5.0 Find with everything Pros Good all . Need extra payment pages . Spl payment .with coding use Cons Product looking bad . dash board not looking good Review Source SK Siddhan K. Proprietor Education Management Used the software for: 6-12 months ### "Go for Cashfree whith "No fikar"" January 8, 2022 5.0 very good Pros Good user friendly system and ease of access Cons nothing as such. very good software you can simply go for it Reason for choosing Cashfree Very Good Product and customer service Review Source VR Verified Reviewer Founder Graphic Design Used the software for: 6-12 months ### "Great Payment gateway" October 22, 2021 4.0 Pros Easy sharing of payment links with customers. Cons Clustered UI, it also becomes difficult for us to find past statements Review Source pS prakash S. MD Pharmaceuticals Used the software for: 6-12 months ### "Quick and easy deploy " November 17, 2021 5.0 its obvious choice Pros easy and quick to deploy , even when we did not have any knowledge or experience Cons charges are more , has to be competitive, also must include international payments possibilities Now my 90% business in exports and b2C by paypal so this is good opportunity to bring up option for paypal Reason for choosing Cashfree Paypal Review Source ST Simon T. Audio engineer Music Used the software for: 2+ years ### "Amzing" May 6, 2021 5.0 My final bills and the way to solve with money Pros The product is very easy to use, i love the way it made me feel when im working on it Cons Any aspect of the product is difficult, absolutely all in there are easy Review Source MI Merix I. Manger Glass, Ceramics & Concrete Used the software for: I used a free trial ### "Minimum " October 26, 2023 5.0 All in software needs developer's review in it's operation Pros Cashfree process credit card easily without otp Cons I would like it but it gives less amount compared to the processed management. Review Source SH Swathi H. Entrepreneur Apparel & Fashion Used the software for: Less than 6 months ### "Payment options" November 27, 2021 4.0 Good Pros Payments , ease of access , settlements, ease of use, customer suppory Cons We were not given credit card and international card payment options which other vendors such as razorpay are providing Reason for choosing Cashfree Easy and quick onboarding Review Source DP Deep P. COO Financial Services Used the software for: 6-12 months ### "Best Payment Gateway for Small & Medium Businesess" August 29, 2020 5.0 Pros Quick Integration, Fast Transaction Settlements, Multiple Payment Options Cons Great scope to improve the UI for the end user making the payment. Alternatives considered [Razorpay](https://www.capterra.com/p/179263/Razorpay/)[Instamojo](https://www.capterra.com/p/182477/Instamojo/) Review Source BS Brajinder S. Owner Computer Software Used the software for: Less than 6 months ### "Just waste your time" July 19, 2024 1.0 Pros Nothing. They just waste yoir time and say nothing. Cons Everything. They just waste your time and there support is pathetic. Review Source EF Edina F. Manager Retail Used the software for: Less than 6 months ### "Easy to use" January 7, 2022 5.0 Pros I mainly use it to send out payment links and it was very easy to use. Cons We have used the app for less than 6months and I have not found any cons yet. 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