# Page 2 | Cashfree Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Cashfree the right Payment Processing solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/185696/Cashfree/reviews

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Cashfree

4.4 (80)

[View alternatives](https://www.capterra.com/p/185696/Cashfree/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 2 - Reviews of Cashfree

## Showing most helpful reviews

Showing 26-50 of 80 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Krishnaprasad K.  
IT  
Retail  
Used the software for: 2+ years

### "clean and fast"

January 8, 2022

5.0

While we have eliminated other problematic options, we have moved cashfree ahead in the list of payment gateways displayed on our website payment page. Exquisite experience so far with Cashfree.

Pros

Cashfree is clean, fast and fuss-free. Dashboard is clear and we can keep up our finger on the business pulse. Paypal etc are all integrated into it eliminating the need for multiple gateways. Support is an email away. We have had very few issues in the 3 years that we have been using it for our ecommerce. Thank you.

Cons

None

Reason for choosing Cashfree

Better support and high reliability

Review Source

KB

Karan B.  
Owner  
Education Management  
Used the software for: 2+ years

### "Configuring your dream to cashfree "

April 28, 2023

1.0

My experience was pathetic, the best part of this professional word that they can ignore your calls and problems which is not a abuse but when things go out of the bucket you can’t use any foul language because that’s not professionalism. So cashfree is more inclined or divert your entertainment towards ethic rather than talking about solution. If you have chatgpt subscription then you would love to work with them. Company is promoting itself on shark tank but they don’t have enough people in the organisation to work or get things done on time.which we have to bare because at the end we have the reputation infromt of our customer. Once an agent is always an agent so if you get stuck you will not have the right answer to it, they are interested in that 1-2%. This was my experience and I have wasted my energy and time, only good thing I can do is save others time by writting this. Thankyou

Pros

I don’t think theirs anything to like about cashfree, they are bunch of smart people with dumbness as a forte

Cons

Their software is good but their human team is not up to the quality of software

Review Source

Ajoob S.  
Engineer trainee  
Chemicals  
Used the software for: 1-2 years

### "Best and user friendly payment gateway."

May 31, 2022

4.0

Pros

Cashfree is one of the best payment gateway supports multiple payment methods like debit card, credit card, internet Banking, upi payments etc. Clean user interface helps to make payments easily. The amount will be settled instantly is a great feature. We can easily view transaction reports monthly or weekly.

Cons

No issues. Everything works fine till now.

Review Source

SK

Shankha K.  
Founder  
Computer Software  
Used the software for: 1-2 years

### "Best Payment Gateway and Support"

January 6, 2022

5.0

The Best

Pros

Best thing is Technical support and ease of use.

Cons

JS checkout should be introduced. So that users don't get redirected to any other page from merchant website during payment.

Alternatives considered

[Pi.](https://www.capterra.com/p/234747/Paytm/)

Reason for choosing Cashfree

Best Support

Switched from

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[Pi.](https://www.capterra.com/p/234747/Paytm/)[PayKun Payment Gateway](https://www.capterra.com/p/218227/PayKun-Payment-Gateway/)

Better TDR, Better support,

Review Source

Pankaj D.  
Co-founder  
Alternative Medicine  
Used the software for: 6-12 months

### "Cashfree"

January 8, 2022

5.0

Overall, the experience after on-boarding has been wonderful. While we have not had to reach out to the account manager often, we have gotten the required support when we did.

Pros

Integration was easy. Also, the charges levied are least out of all the payment gateways. There are no one time integration charges unlike some others.

Cons

On-boarding took a bit time and there were some errors in the login credentials which were resolved after contacting the account manager.

Reason for choosing Cashfree

Cheaper on per transaction fee

Review Source

VR

Verified Reviewer  
Chief Technology Officer  
Food & Beverages  
Used the software for: 6-12 months

### "Best Transaction Rates and Ease of Integration"

October 28, 2021

5.0

It was a very easy integration process with good uptime and no failures

Pros

The approval process is very simple and fast. The dashboard allows most operations from it.

Cons

The mobile app for merchants is still in development phase, so many features are unavailable like seeing order notes or others.

Reason for choosing Cashfree

The transaction charges for cashfree was lesser and one of the lowest available

Review Source

KG

Kartik G.  
Founder & CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Just amazing"

November 11, 2021

5.0

Pros

I really do like the interface of the dashboard & the payments infrastructure. The payment process & pricing is good enough to compete with the industry standards.

Cons

In case any dispute arises, the team takes quite a while to provide an update which sometimes leads to dissatisfaction & obviously affects the business.

Alternatives considered

[PayU](https://www.capterra.com/p/201075/PayU/)

Switched from

[Pi.](https://www.capterra.com/p/234747/Paytm/)

Paytm was really bad at service & blocked a huge sum for 6 months without clarification. They're not even afraid of the law enforcement.

Review Source

VR

Verified Reviewer  
Founder  
Apparel & Fashion  
Used the software for: 1-2 years

### "Ecommerce Fashion"

November 19, 2021

5.0

Pros

Easy to integrate. The settlements are also pretty fast.

Cons

Point of contact is missing. Preferably over call.

Review Source

GG

Ganesh G.  
Full Stack Web Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Best Software in Affordable price"

January 6, 2022

5.0

We at the https://bytephase.com/ using this software for more than a year, we are using it to process payment of our software product. We never had an issue using Cashfree. Easy to integrate, and affordable pricing, I would say best payment Gateway for India

Pros

On time settlements Up almost 100% of time Easy to Use

Cons

Nothing any specific but I can say they didn’t have any offers for customer retention or any discounts

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Cashfree

Affordable Pricing compare to others and ease of using it.

Review Source

VS

Veena S.  
Partner  
Retail  
Used the software for: 6-12 months

### "Dastkhat Review "

November 29, 2021

5.0

Pros

The ease of use and a clean interface is excellent. It has been a no hassle experience so far which every business owner would want. We get excellent support whenever we need it to identify and flag any suspicious customer requests claiming false payments. All in all a good experience.

Cons

Maybe the software can give us a split on what all modes have we received maximum payments from and what is the cost we have incurred in a dashboard. Will help us save time and effort at our end.

Review Source

Prashant S.  
Director  
Apparel & Fashion  
Used the software for: 6-12 months

### "Good Payment Gateway For Website"

January 11, 2022

4.0

Pros

Easy to Setup, Easy to use, Good User interface

Cons

Initially it took time to setup the gateway. I had to wait for 3-4 days.

Alternatives considered

[PayU](https://www.capterra.com/p/201075/PayU/)

Reason for choosing Cashfree

I did not know many other options

Review Source

VR

Verified Reviewer  
Founder  
Food & Beverages  
Used the software for: 6-12 months

### "Pricing is good. But onboarding could be simplified."

January 11, 2022

4.0

Its good.

Pros

All I liked about this product is pricing.

Cons

Onboarding process, it has lengthy process, I wish it as simple as Razorpay's.

Alternatives considered

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)[Instamojo](https://www.capterra.com/p/182477/Instamojo/)[Pi.](https://www.capterra.com/p/234747/Paytm/)

Reason for choosing Cashfree

Pricing.

Review Source

cJ

chetan J.  
CEO  
Retail  
Used the software for: 2+ years

### "This should be the first payment gatewaay of any online webstore"

November 19, 2021

5.0

Pros

Easy to use interface and navigation is good. Support is also terrific. Payment link feature is boon in ther times of COVId where eberyone wants to pay digitally.

Cons

The checkout interface can be made better ike razorpay and payu

Reason for choosing Cashfree

They had the lowest MDR fees for a new enterprise which is the most important factor in starting a new website.

Review Source

Niel Winston T.  
Remotasks  
Internet  
Used the software for: I used a free trial

### "Cash Free review"

June 7, 2024

4.0

I like cash free also in processing youre payments its absolutely easy and very secured to use less hustle ,I RECOMMEND CASHFREE 100%

Pros

I like cash free also in processing youre payments its absolutely easy and very secured to use

Cons

I like cash free also in processing youre payments its absolutely easy and very secured to use

Review Source

AR

Abhishek R.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "One of the fastest and best payment gateway "

December 17, 2021

5.0

Pros

Cashfree is one of the best payment gateway that allows business to accept payment with ease and help your business growth by providing best payment options.

Cons

Till now i haven't found anything missing from the cashfree software as they keep on improving day by day and the best part they rectify the errors much before the customer and solve it.

Review Source

SB

Sameer B.  
Business Head  
Education Management  
Used the software for: 6-12 months

### "So far the best product used in this category so far!"

January 12, 2022

5.0

Overall experience has been very good so far!

Pros

Ease of Use, Reports Analytics functionality, hassle free process. Never had a problem with payments so far.

Cons

Nothing much to say about the product that I not liked, but rather there is huge scope to improve Customer Support. Turn around time if too high for query resolution..

Reason for choosing Cashfree

Cashfree was found to be more easy to use

Review Source

Vaibhav G.  
Clinic Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy to use for payment collection "

July 22, 2022

4.0

Pros

Dashboard is nice and simple and we get payment link to share with clients, integration with website to collect payment.

Cons

Customer service could have been better. We have lots of issue during account set up

Review Source

RG

Rajesh G.  
Software Developer  
Computer Software  
Used the software for: 6-12 months

### "Indian Payment Gateway Company"

January 21, 2022

5.0

I had a great experience with cashfree overall. Proud to be an Indian Payment Gateway with many useful features.

Pros

I like the checkout ways most in this software which are highly customizable according to your website like your seamless checkout version. Your cash gram is nice. No other payment gateways provide various checkout methods like you.

Cons

I don't think about any fault in your portal. It is overall best.

Review Source

VR

Verified Reviewer  
Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "Cashfree Customer"

November 18, 2021

5.0

Average

Pros

Easy to setup and pricing was moderate I liked the interface as well

Cons

Pricing is confusing. And not easy o understand from an invoice point of view.. I just have to accept the charges sent

Alternatives considered

[Razorpay](https://www.capterra.com/p/179263/Razorpay/)

Reason for choosing Cashfree

Pricing and onboarding support

Review Source

AB

Anandraj B.  
Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Happy to have Cashfree as our payment gateway"

November 2, 2021

5.0

Great.

Pros

Ease of use and budget friendly. The onboarding process was easier too.

Cons

Nothing as of now.

Alternatives considered

[Easebuzz](https://www.capterra.com/p/194228/Easebuzz/)[Shiprocket](https://www.capterra.com/p/159386/Shiprocket/)

Reason for choosing Cashfree

The onboarding process was easier and convenient. It was easier to integrate with our website.

Review Source

DDM

Debodyuti Das M.  
CEO  
Computer Games  
Used the software for: 6-12 months

### "Very Effective and user friendly Gateway Portal"

January 28, 2022

5.0

Overall this is a very good portal to use and the portal is very easy to handle.

Pros

The portal is very user friendly and easy to use. Have so many options. I like data analysis part in the portal. Using it over an year and didn't find any error till date. Payment processing is very smooth and fast. Had no issue with it also. Very easy to integrate with other application.

Cons

There was some issue with UPI payments I have noticed. This issue should be taken care of if those are happening from Cashfree end.

Review Source

RB

Rohit B.  
Founder  
Retail  
Used the software for: 2+ years

### "Using Cashfree"

November 12, 2021

5.0

Good

Pros

User friendly, prompt processing, multiple options

Cons

Fraud detection puts genuine transactions in suspicious category

Review Source

Charan N.  
Android Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best Payment Gateway and automation"

September 17, 2020

4.0

Pros

This provides easy integration in android as well as the web. Their support is very fast and good. There are many advanced features such as AUTO UPI, Cashgramme, and AUTO Collect. payments are settled in T+2 basis.

Cons

Customer on boarding is taking a lot of time.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[PayU](https://www.capterra.com/p/201075/PayU/)

Reason for choosing Cashfree

Less TDP is available.

Switched from

[PayU](https://www.capterra.com/p/201075/PayU/)

opted for less TDR.

Review Source

KB

Krishna B.  
Ceo  
Fund-Raising  
Used the software for: 1-2 years

### "Want to improve more"

January 7, 2022

5.0

Find with everything

Pros

Good all . Need extra payment pages . Spl payment .with coding use

Cons

Product looking bad . dash board not looking good

Review Source

EC

Esséname C.  
Restauratrice  
International Trade and Development  
Used the software for: 1-2 years

### "Logiciel de paiement "

October 18, 2023

4.0

Une géniale application

Pros

Cela permet de dévoiler les paiements frauduleux

Cons

cela bouffe beaucoup plus de données mobiles

Review Source

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