# ElasticRoute Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ElasticRoute Software - reviews, pricing plans, popular comparisons to other Route Planning products and more.

Source: https://www.capterra.com/p/185759/ElasticRoute/pricing

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# 

 ElasticRoute Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ElasticRoute

## What is ElasticRoute?

We are a route planning solution producing natural cluster-based routes, adding a human touch to the optimization process. Using proprietary heuristic algorithms, the routes produced seem more natural and face considerably less driver resistance. Capable of planning over 1,000 stops in 90 seconds (a record!), businesses around the world using ElasticRoute are now equipped to deal with challenges like unplanned changes to their deliveries.

## What is ElasticRoute used for?

[Route Planning](https://www.capterra.com/route-planning-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ElasticRoute

4.9 (10)

VS.

[4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting Price

$29

Per User, Per Month

Starting Price

$24

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (10)

Ease Of Use

4.5 (356)

Value For Money

4.7 (9)

Value For Money

4.6 (321)

Customer Service

4.9 (8)

Customer Service

4.8 (341)

## ElasticRoute alternatives

[4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/)

Starting price

$200.00

Per User, Per Month

Highest Rated

[5.0 (20)](https://www.capterra.com/p/204166/Cigo/reviews/)

Starting price

$299.00

Per User, Per Month

[4.9 (211)](https://www.capterra.com/p/152816/ClearPathGPS/reviews/)

Starting price

Contact vendor for pricing

[4.5 (242)](https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/reviews/)

Starting price

$14.95

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/185759/ElasticRoute/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Route Optimization

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Finding the most optimal routes for drivers based on various factors and constraints

Data Import/Export

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Dispatch Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Live Driver Tracking

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track driver locations on a map in real time

Real-Time Monitoring

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Transportation Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Organize and track the physical movement of goods from one location to another

ElasticRoute 14 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Import and export data to and from software applications

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Track all personnel who operate company vehicles

Track driver locations on a map in real time

Track orders throughout the fulfillment process

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Active monitoring of systems, applications, or networks

Receive system updates as soon as any changes are made

Finding the most optimal routes for drivers based on various factors and constraints

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Get Advice

We can help you find the software with the features you need.

Features

4.8 (10)

4.8

Based on 10 reviews

## Pricing

Value for money

4.7 (9)

Free Trial

Free Version

Basic

$29.00

Per User,Per Month

Value for money

4.7 (9)

4.7

Based on 9 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (8)

4.9

Based on 8 reviews

## User reviews

Overall rating

4.9

Based on 10 reviews

Filter by rating

5(9)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SS

Stephen S.

Director

Food Production

### "A real Time Saver and Eye Opener!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 22, 2023

Loved using the platform, easy to use and extremely intelligent!

Pros

A real efficient system with amazing capabilites. Would reccoomend to anyone looking for a dynamic and efficient easy to use system as part of their routing needs.

Cons

The crossover of platforms with Detrack, we found that the information transfer from one site to the other wasn't always complete.

Alternatives considered

[Track-POD](https://www.capterra.com/p/178880/Track-POD/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NR

Neil R.

IT Manager

Wholesale

### "Wonderful bit of Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 22, 2023

Pros

It cut our time in half with the help of ElasticRoute. Giving us more time to focus on the important sides of the business.

Cons

The detachment from DeTrack, i wish it had all been in the same platform.

Reasons for choosing ElasticRoute

For the east and also the cost. It was a no win situation as we can turn specific licenses off when the vans were not in use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

David C.

Owner/Partner

Pharmaceuticals

### "Exceeded my expectations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2023

I have been using it less than a year, however, up to this point it has served my business well. We are looking forward to growing out company and have Elastic Route grow with us. My background had me managing over 800 drivers with over 10,000 deliveries a day....I don't anticipate growing this company to that size, but you never know. I hope Elastic Route can grow with me

Pros

The ease in which it integrates with Detrack

Cons

I would like the ability to move data fields around in the reports section. I would really like the ability to "CREATE MY OWN" reports. List all the fields of data then let me create "Custom" reports

Reasons for choosing ElasticRoute

Speaking with Detrack team members they convinced me that the way Elastic Route would integrate with Detrack was very appealing to me. They have not disappointed me in any way. A mentioned I would just like a little more "Custom" flexibility when it comes to creating reports. List the data fields and let me decide "WHAT" data and the "FORMAT" in which I want to see it on screen or printed into a report. A CUSTOM REPORT GENERATOR" This goes for Elastic Route and Detrack!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Founder and CEO

Information Technology and Services

### "Great API for route engine only"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 3, 2023

Pros

Most logistics software will not make the routing API available alone. ElasticRoute has a powerful API that we are using in our own logistics mini-app which is part of the Zeymo ERP

Cons

The service is not cheap, the UI needs to be updated

Alternatives considered

[Mapon](https://www.capterra.com/p/159116/Mapon/)

[Detrack](https://www.capterra.com/p/188592/Detrack/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OB

Olly B.

Director

Oil & Energy

### "Saves a LOT of time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 26, 2021

Excellent, saves me a lot of time every week planning routes, integration with Detrack is incredible as well

Pros

Makes route planning and runsheets incredibly efficient and quick

Cons

Took a while to figure out, overall not too bad though

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 27, 2021

Hey Olly, Thank you so much for your kind review! We are so glad to hear that ElasticRoute is able to help you make route planning and runsheets incredibly efficient and quick. We're also really pleased to hear that ElasticRoute is able to save you a lot of time every week planning routes, and that you're benefitting from its seamless integration with Detrack. Your kind words are extremely encouraging. And as we're constantly looking to make improvements, please feel free to share future feedback or suggestions at support@detrack.com Thank you once again for the positive review, Olly!

JD

Jim D.

sales

Warehousing

### "elasticroute"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2019

We are very happy and have a very high overall experience with eleasticroute.

Pros

We have really loved using elasticroute. It is very easy to lay out our delivery route every day. Keeping us on track.

Cons

So far there has not been anything bad about this software. It has been easy to use and a very valuable tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 13, 2019

Hey Jim, Thank you so much for the review! We're delighted that you find it easy to lay out your delivery routes every day with ElasticRoute. Your feedback means a great deal to the team. We're always looking to make improvements as well, so please feel free to provide any feedback or suggestions for new features at support@elasticroute.com Thanks again for the review, Jim! You can count on ElasticRoute to keep you on track.

DW

David W.

Director

Utilities

### "Dramatic Speed Improvement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 10, 2019

Initial experience is very good.

Pros

We migrated from RouteMyFleet to Elastic Route. What used to take 2 hours, now takes no more than a few minutes. A dramatic improvement for our business.

Cons

Would like to see more customization fields

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 13, 2019

Hi David, Thank you for your review! We are thrilled to know ElasticRoute is able to significantly cut down your planning time. Our team is always making improvements to ElasticRoute and we will love to hear from our users. Please feel free to reach out to us at support@elasticroute.com if you have any further feedback or features suggestion. We look forward to powering your operations with fast and efficient automated route planning!

Vaino V.

Logistics Manager

Logistics and Supply Chain

### "Elastic route team rocks!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2019

Workflow improved, deliveries per hour improved 25% and 2 vehicle resources were released! :)

Pros

Very easy to use and easy set up new profiles.

Cons

Route starts from first stop not from depot.

Alternatives considered

[RouteManager](https://www.capterra.com/p/185092/WorkWave-Route-Manager/)

[LogiNext Mile](https://www.capterra.com/p/155242/LogiNext-Mile/)

Reasons for choosing ElasticRoute

Support team will answer questions in no time and it had all features we needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 7, 2019

Hey Vaino! Thank you so much for the positive review. It's great to hear ElasticRoute is able to improve your deliveries by 25%! Your helpful feedback and kind words are greatly appreciated and motivates the ElasticRoute team to keep on working and consistently produce new features for our route planning and optimizing solution. We hope you're able to improve your deliveries by another 25% soon!

DP

Doug P.

Manager

Hospital & Health Care

### "ElasticRout and Detrack work perfectly together"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 30, 2019

Very good overall experience. Saves time getting the deliveries out in the morning!

Pros

not having to export and import using spreadsheets

Cons

The feature to reorder the planned route in ElasticRoute is still in the development pipeline. Meanwhile, the planned route needs to be manually adjusted in Detrack. ​

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 7, 2019

Hi Doug! Thank you for your compliment and feedback! Our ElasticRoute team looks forward to releasing more features to support users like you. You can keep a lookout for the latest improvements in our changelog: https://www.elasticroute.com/changelog/

JP

john p.

warehouse manager

Warehousing

### "great service for delivery service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 6, 2019

Pros

makes mapping drivers route a lot faster and the ability to customize what info is needed

Cons

still waiting for a way to default a certain driver for assignments

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 8, 2019

Hi John, Thank you really for the awesome review for our ElasticRoute route planning and optimization solution! We are more than delighted to know that ElasticRoute is helping you in planning your routes faster and that you are able to customize the software to suit your needs. Rest assure that we are continuing to release new features almost every other day, and will definitely be enabling a way to default a driver for assignments in the near future. Once again, thank you very much for your kind review - it'll keep our entire team going!

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