# Greminders Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Greminders the right Appointment Reminder solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/185763/Greminders/reviews

---

Greminders

4.7 (33)

[View alternatives](https://www.capterra.com/p/185763/Greminders/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Greminders

Ease of use

4.7

Customer Service

4.6

## Pros and Cons in Reviews

LC

Lynda C

CEOProfessional Training & Coaching, Self-employedUsed the software for: I used a free trial.

“Hands-down, the best alternative for appointment calendars at a super reasonable price.“

December 2, 2021

DF

Dewayne F

OwnerProfessional Training & Coaching, Self-employedUsed the software for: Less than 6 months.

“The more I navigate and learn the more I find and the smoother my business runs!“

January 7, 2022

CC

Chris C

OwnerAutomotive, 11 - 50 employeesUsed the software for: 6-12 months.

“Easy to integrate with gmail calendar.“

June 15, 2020

## Showing most helpful reviews

Showing 1-25 of 33 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DF

Dewayne F.  
Owner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "So far I LOVE it!"

January 7, 2022

5.0

So far I'm loving the program. The more I navigate and learn the more I find and the smoother my business runs!

Pros

I am just getting started with this software. But, I love the fact that my clients get a reminder and their conformation shows on my calendar!

Cons

I am currently working out the bugs as a user. For ease of use it seems a little difficult to compound reoccurring appointments. So; appointment 1, appointment 2, appointment 3, etc.

Review Source

MW

Melissa W.  
Parent Educator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Easy to Use"

June 15, 2020

5.0

Works great

Pros

Works seamlessly nothing more to add to my day

Cons

Price wasn’t much cheaper than previous app I used.

Switched from

[Goldie](https://www.capterra.com/p/268055/Goldie/)

This one is cheaper, and I don’t have to keep 2 calendars going.

Review Source

HS

Heather S.  
Owner/Therapist  
Mental Health Care  
Used the software for: Less than 6 months

### "Takes a bit to get set up, but easy to use once set up is done"

December 29, 2022

4.0

Customer support was responsive but the feature I needed wasn't one they offer.

Pros

Combination of features that can be used, customization allowed between texts and emails was helpful.

Cons

Reminders on a per-person basis wasn't possible, which defeated the purpose for me.

Alternatives considered

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Review Source

Response from Greminders

February 15, 2023

Hi Heather, Thank you for leaving a review, we appreciate it. You mentioned that you found it was not possible to send reminders on a per-person basis. We don't have a single send option, however, using our custom criteria with expandable conditional logic and the ability to add liquid template coding inside your reminders, allows you to send very specific reminders based on very specific criteria. We built our system to be set it up and forget software that runs in the background. This means no workflow changes for our users once our system is setup. There are some hands on systems that allow you to send single text messages one at a time, and they might work better for your situation. Thanks again for trying GReminders, please let us know if we can assist further. The GReminders Team

RC

Ron C.  
Owner  
Music  
Used the software for: Less than 6 months

### "Good product - wish I could save money by not using email reminders"

March 10, 2020

5.0

Pros

The reminders are sent from google calendar, which is the platform we use to schedule clients, and make sure that our instructors know that they have a student at that time (by looking at their calendar). This helps to minimize the time it takes to schedule a student and send multiple reminders.

Cons

In order to get a package that includes the amount of text reminders I need to send, I have to pay quite a bit of money. However, the package also includes an equivalent number of emails to be sent, which I dont need. I'd rather save money by only paying for the text reminders that I use.

Review Source

CC

Chris C.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Highly useful for small business retail appointment scheduling"

June 15, 2020

5.0

Very helpful! Actually called us and walked us through a couple things.

Pros

Easy to integrate with gmail calendar. Greatly reduced our no shows and missed appointments

Cons

Can't think of anything at this time. This product is doing exactly what I need.

Review Source

SR

Steven R.  
Program Manager  
Education Management  
Used the software for: 6-12 months

### "Easy to use for clients"

March 10, 2020

5.0

We use it to contact clients about upcoming appointments. It's helped our no-show rate.

Pros

Easy to integrate into our calendar at work

Cons

We have had no problems with the software.

Review Source

FM

Frances M.  
Program Director  
Mental Health Care  
Used the software for: 6-12 months

### "Great tool for practice management "

March 10, 2020

5.0

Pros

This software is very user friendly and the customer service is prompt.

Cons

Any issues that I have had have been corrected, so I don't have any areas that are cons.

Review Source

AE

Alson E.  
Barber  
Arts and Crafts  
Used the software for: 6-12 months

### "Great "

June 15, 2020

4.0

I’m pleased with the software

Pros

I love that I’m from the Bahamas and the software works here

Cons

The cost per reminder I feel is a little expensive

Review Source

jB

jim B.  
NA  
Writing and Editing  
Used the software for: 6-12 months

### "Fairly painless to use"

March 11, 2020

5.0

Took a bit too long to figure out because the tutorials are broken into parts and don't show how they work together.

Pros

That it works. Others I tried didn't and were not supported very well if at all.

Cons

The tutorials are good, but you need to tie it all together. How keywords, templates, numbers etc all flow together as a unit. If you don't use them as a single plan then you won't get your SMS.

Review Source

JS

Julia S.  
Director of Talent Acquisition  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Awesome Tool"

March 10, 2020

5.0

So far so good, I will continue using it, I love all things Google

Pros

This is a great feature to have. As a recruiter it allows me to know who will be showing up to their interviews and who will not. I also love the feature where clients can book appointments with me directly through my calendar.

Cons

It be nice if the free version allowed text confirmation

Review Source

RG

Renee G.  
Owner/ Hairdresser  
Consumer Services  
Used the software for: Less than 6 months

### "Happy Hairdresser "

March 11, 2020

5.0

Good it helps me know better what my day brings.

Pros

Easy to set up. Everything is there for you to help keep your day go smoothly.

Cons

Support that is on the East coast. Support could be more

Review Source

KH

Kaylen H.  
Workflow and Marketing Manager  
Financial Services  
Used the software for: Less than 6 months

### "Overall Satisfied "

April 14, 2025

4.0

Pros

The onboarding/setup process was very easy.

Cons

There were a couple of weird things that we found during testing. We were able to get in touch with out representative and she was helpful.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Greminders

We choose Greminders over other options because of its in depth integration with our CRM

Switched from

[Levitate](https://www.capterra.com/p/211147/Levitate/)

Levitate did not offer everything we were working for and did not have the in depth integration with our CRM that Greminders has.

Review Source

LC

Lynda C.  
CEO  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Best Low Cost Appointment Setting Software out there! GREAT VALUE!"

December 2, 2021

5.0

I am a very busy solopreneur who has not only in-person events and meetings, but also several different types of meetings available for different businesses that I work with. This allows multiple calendars, logic-driven communications based on the calendar, and incredible flexibility with short setup time. Super impressed. Hands-down, the best alternative for appointment calendars at a super reasonable price.

Pros

I am super-impressed with this software. It ties into multiple calendars, uses logic to know I am one person with 3 calendars to coordinate. It's super easy to set up, which is surprising because it's so flexible. Usually, the more customizable it is, the harder it is to use. I can't say enough great things about this product. Plus, the presales and support teams were incredibly helpful as I was setting everything up. It was super smooth and perfect for small businesses. Also, it's incredibly flexible for integrating with website builders.

Cons

Incredibly, I haven't come across one thing so far that they haven't had a solution for and I've put it through the ringer.

Reason for choosing Greminders

No other product checked all the boxes I had as a business owner. This is the only product that did and I was honestly pleasantly surprised that I could get all these features for the price.

Review Source

AM

Alex M.  
Marketing Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Decent Product Until Something Goes Wrong "

February 13, 2024

4.0

Really bad experience with their support team. I'm very understanding that sometimes issues will arise with a product, but I do expect to be supported through them. Ghosting a client that pays for your service is totally unacceptable!

Pros

Initially, everything seemed to be working well. We use it to send demo booking reminders to our clients and these have improved our show rate.

Cons

The issues began when I synced multiple calendars to one admin account — not all reminders were being sent. We have multiple AE's who don't need full access to the tool, I just need their calendars synced so their leads receive reminders before their demo. I reached out to GReminders Support, who advised me to turn on a setting to only send reminders from the host. In theory, this should have fixed it. But after that, reminders stopped working. Some people would get some reminders, others got none at all. I reached out to support again and they advised me to simply turn off the button again "as it was working fine before" (which it wasn't — and I could've figured that out myself!). Now, most reminders are sending as they should be, apart from the confirmation messages when someone books a demo. I've sent three messages now to support and no one will answer me. They're neither friendly nor helpful, and now they've totally ghosted me. I'm really shocked at the lack of support when we pay a significant amount each month for this product. Totally turned me off using this product and I'm currently seeking an alternative.

Review Source

MH

Michael H.  
Private Math Tutor  
E-Learning  
Used the software for: Less than 6 months

### "Great Features, EXCELLENT Customer Service"

February 8, 2022

5.0

Pros

Even more impressive than all the user features of the software (and that's saying something because the reminders/confirmation checks and online booking are making my life SO much easier) is the customer service. Both \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] helped me with every single question I had. They even went so far as to customize automated features I wanted that weren't yet featured in the software. I've had such a bad run with customer support lately... to receive this level of personal assistance was such a pleasant surprise. I would recommend G-reminders to any private business owner who has to deal with clients and appointment management.

Cons

It seemed complicated at first. But the team demystified it for me.

Alternatives considered

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Reason for choosing Greminders

Customizable control and integration with my other google applications

Review Source

Response from Greminders

May 10, 2022

Hi Michael, Thanks for the great review! We are so happy that you had a great experience with our customer success team and our product development department. We build our product for our users! Let us know if we can help you with anything else in the future. The GReminders Team

CM

Calvin M.  
Golf Instructor  
Sports  
Used the software for: 2+ years

### "Small Business "

May 6, 2022

5.0

So far from my experience I would give a 5 star review. Had some trouble setting up my account but the customer service team was VERY helpful with everything and even checked back up with me days after. About two months in now and haven’t had one “no show” at my business!

Pros

Sms reminders to all my clients 24 hours out and also 2 hours out from appointments.

Cons

Had some trouble setting up my account but the customer service team was VERY helpful with everything and even checked back up with me days after.

Review Source

Response from Greminders

May 10, 2022

Hi Calvin, Thank you for taking time to leave a great review. We always love hearing that our customer success team was helpful (it's one of our highest priorities). Let us know if we can help you in the future. Thanks again! The GReminders Team

AF

Amanda F.  
Professional PetStylist  
Veterinary  
Used the software for: Less than 6 months

### "Quick and easy to implement"

February 10, 2024

5.0

Quick and easy to implement and set up SMS reminders

Pros

Of all of the similar programs that I tried, this one was the quickest and easiest one for me to implement and understand, although there are many more features that I don’t use that I would love to learn more about.

Cons

There are many more features that I would love to learn about, some of the terminology is a little confusing, but I’m sure I would understand if I received a tutorial.

Reason for choosing Greminders

Easiest and quickest to understand and implement

Review Source

LM

Linda M.  
Owner, Tattoo Artist  
Arts and Crafts  
Used the software for: Less than 6 months

### "Works for me!"

February 10, 2023

4.0

I love the ease of use.

Pros

I love how easy it is to use, as well how it looks me to constantly make changes.

Cons

It was very hard for me to understand how it worked at first. I had to go back and forth with customer service to understand what I did wrong, even after watching the videos.

Alternatives considered

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

Reason for choosing Greminders

It gave me all the options I wanted to inter grade with my google calendar rather than having a whole separate one.

Review Source

Response from Greminders

February 15, 2023

Hi Linda, Thank you for your review, we appreciate it! We are glad we are helping you put an end to no-shows! Reach out if we can be of any further help. The GReminders Team

SB

Stephanie B.  
music therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "give it a try!"

March 10, 2020

5.0

Pros

I already use Google Calendar for my business scheduling, and GReminders integrates easily into the system I was already accustomed to. I looked at multiple other text reminder services/apps and found GReminders to do exactly what I wanted at the right price.

Cons

Very infrequently, when clients text back to the reminder message-- their reply doesn't get delivered to my account in a timely manner.

Switched from

[Goldie](https://www.capterra.com/p/268055/Goldie/)

Appointfix was no longer automatic for reminders. I had to manually send each reminder that had been programmed into the system.

Review Source

Page I.  
Residential Real Estate Advisior  
Real Estate  
Used the software for: Less than 6 months

### "Serena Fill"

October 24, 2021

4.0

Serena Fill was fantastic. Friendly, responsive, and fast. She was also personal

Pros

pretty straightforward and easy. I would recommend it to coworkers

Cons

Need to use it more to give better feedback

Review Source

CL

Casey L.  
Office Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Greminders review from a newer user"

March 10, 2020

4.0

Pros

Super easy to use and very low maintenance

Cons

We have had a few patients who didn't get a text even though their phone number is correct and it shows that it sent.

Alternatives considered

[Relatient](https://www.capterra.com/p/183345/Relatient/)

Reason for choosing Greminders

Seemed to do more of what we wanted without all the extra unneeded things

Review Source

AV

Amy V.  
therapist  
Mental Health Care  
Used the software for: Less than 6 months

### "Therapist's friend"

March 10, 2020

5.0

Pros

This is very helpful software in reminding my therapy clients that we have sessions. It allows my clients to RSVP and let me know that they are coming. It also reminds them 24 hours before. This has been great in increasing attendance and reinforcing no show policys

Cons

I would like it to ask multiple times for confirmation

Review Source

LO

Leanne O.  
Self-awareness mentor  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Get it sorted "

January 5, 2022

5.0

Providing my clients with up to date info about their sessions

Pros

The ease of having my calendar sorted and my time freed up for other things in life

Cons

At this stage there really isn’t any cons that l have experienced

Review Source

TC

Tonya C.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Skin Studio OKC review"

March 10, 2020

5.0

Really very easy to use. Highly recommend

Pros

Easy, easy, easy! Have really liked having this feature to offer my clients.

Cons

I would like to be able to reschedule a patient to another date w/ a cut and paste feature. Also a list of previous names to select from when they reschedule at a later date.

Reason for choosing Greminders

Price & Ease of use.

Review Source

RC

Ron C.  
Owner  
Music  
Used the software for: Less than 6 months

### "Love it"

July 14, 2019

5.0

I know when my students are on schedule; if they are running late: if we need to schedule lessons

Pros

It is consistent, user friendly, and my students respond to these text reminders! Makes my work life much easier knowing I am on schedule

Cons

There is nothing I do not like about this software

Review Source

Similar Products

Featured