# edge CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about edge CRM Software - reviews, pricing plans, popular comparisons to other Sales Tracking products and more. Source: https://www.capterra.com/p/185769/edge-CRM --- # edge CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) edge CRM ## What is edge CRM? As sales is everywhere, so are we! edge CRM is a mobile & web-based customer relationship management platform, awarded by leading global agencies. We love simplicity! Our mission is to take on the complicated processes & simplify them with a beautiful experience. So, with edge CRM, we are simplifying sales & marketing processes for the business leaders with the help of a powerful & secure technology platform! Our AI-driven assistant, simple to use interface & powerful analytics helps business ## What is edge CRM used for? [Sales Tracking](https://www.capterra.com/sales-tracking-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[IT Ticketing Systems](https://www.capterra.com/it-ticketing-systems-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price ₹10 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for edge CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://edgecrm.app&name=edge CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### edge CRM 4.6 (33) VS. [4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price ₹10 Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (33) Ease Of Use 4.4 (4,359) Value For Money 4.6 (32) Value For Money 4.3 (3,493) Customer Service 4.8 (30) Customer Service 4.4 (3,502) ## edge CRM alternatives [4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/185769/edge-CRM/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Interaction Tracking 4.5 (25) 36.00% of 25 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Reporting/Analytics 4.4 (25) 44.00% of 25 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Email Management 4.4 (24) 29.17% of 24 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Sales Pipeline Management 4.6 (24) 45.83% of 24 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Task Management 4.7 (23) 43.48% of 23 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Lead Management 4.7 (22) 36.36% of 22 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process edge CRM 26 features Application programming interface that allows for integration with other systems/databases Notifications/alerts for upcoming events or tasks Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Assembly of graphs and charts for visualizing and tracking statistics/metrics Protect sensitive data for digital privacy Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Form predictions based on past and present data/trends Track interaction history by documenting conversations for contacts Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Generate quotes or estimates for customers Log and store the source of contacts/leads View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Group leads or contacts based on their specific characteristics Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create, manage and track all task activities and progression Organize customer data and accounts by user or geography Get Advice We can help you find the software with the features you need. Features 4.7 (33) 4.7 Based on 33 reviews ## Pricing Value for money 4.6 (32) Free Trial Basic ₹10.00 Per Month Value for money 4.6 (32) 4.6 Based on 32 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (30) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (30) 4.8 Based on 30 reviews ## User reviews Overall rating 4.6 Based on 33 reviews Filter by rating 5(21) 4(11) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent DT Devang T. Business Development Associate Media Production ### "Efficient platform for easy workflow" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 June 5, 2025 Edge CRM made our sales process smoother and improved collaboration across the whole team. entire team can easly track and work on the priority Pros Simple interface, strong lead tracking, and smooth task flow help boost overall team productivity. It makes the task supper easy Cons Would love to see even more advanced features added to enhance what’s already a great platform and custom reporting features could be more flexible Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Anvesha G. marketing associate Marketing and Advertising ### "Go for it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 5, 2025 Smooth, Easy Overall, it’s been a helpful tool. It made our workflow faster and kept the team on the same page. Pros Made everything so much easier! Great It’s super easy to use and helps keep everything organized. I liked how it made tracking leads and follow-ups really simple. Cons Nothing specific comes to mind at the moment — still exploring all the features and getting used to the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GK Govinda K. Replacement Incharge Information Technology and Services ### "Very good software and it is required in every pc. Highly recommended to everyone. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2022 Best Software i had used till now. It is the need of every Pc. Pros Very good software and it is required in every pc. Highly recommended to everyone. It makes work more easy. Cons Nothing to complaint about Software. It has everything that a Software needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TL tanushree l. purchase manager Computer Hardware ### "Crm " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2022 Pros This software is very good. friendly user. Cons This software is very helpfull our Organisation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DJ Devendra J. Mobile shop Electrical/Electronic Manufacturing ### "Want to Expand business then its heavily recommended its my personal experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2022 It is too good experience and also helps us to expand our business and market Pros The all user interface is too easy and all employees love to work with this software Cons Their are not any complaints or bugs in this software so its pretty good for us Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VS Vijendra S. Sales Manager Real Estate ### "NIce but needs some improvements" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 8, 2022 Pros user interface is nice, but can be made more user friendly Cons at times lags. but not sure why as may be bcoz of my internet connection or something else Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Dhaval S. Product Manager Information Technology and Services ### "CRM Review after using for 18 month " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2022 Can track my subordinate’s followup & how frequently they are contact client for deal closure. Pros Quotation with customised PDF setting with support of CRM team is most impactful feature. Vey easy to use on Desktop as well as mobile version, Cons Unable to save 2 different requirement of same client as 2 different lead Reasons for choosing edge CRM Support / revert from team is prompt and they are supportive to do customization as per our need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RJ Riya J. Executive Utilities ### "Review on CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2022 Lead management and customer record Pros It's very convenient to use and accessible Cons There are some tricky features which is easy to learn. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mansukhlal B. Distribution Electrical/Electronic Manufacturing ### "Good and very good " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2022 All features of crm is very nice and helps us to do work more efficiently Pros All features and user interface is very easy Cons Some features are little tricky but now its is habitual Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB sejal b. Coordinator Architecture & Planning ### "Best software ever " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2022 very nice and good software . Pros tracking system , lead management , mobile application Cons limited information and discrimination we can feed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/185769/edge-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [HubSpot CRM vs edge CRM](https://www.capterra.com/compare/152373-185769/HubSpot-CRM-vs-edge-CRM) [Salesforce Sales Cloud vs edge CRM](https://www.capterra.com/compare/61368-185769/Salesforce-vs-edge-CRM)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)