# edge CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about edge CRM Software - reviews, pricing plans, popular comparisons to other Sales Tracking products and more.

Source: https://www.capterra.com/p/185769/edge-CRM/pricing

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# 

 edge CRM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

edge CRM

## What is edge CRM?

As sales is everywhere, so are we! edge CRM is a mobile & web-based customer relationship management platform, awarded by leading global agencies. We love simplicity! Our mission is to take on the complicated processes & simplify them with a beautiful experience. So, with edge CRM, we are simplifying sales & marketing processes for the business leaders with the help of a powerful & secure technology platform! Our AI-driven assistant, simple to use interface & powerful analytics helps business

## What is edge CRM used for?

[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[IT Ticketing Systems](https://www.capterra.com/it-ticketing-systems-software/)

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

₹10

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for edge CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://edgecrm.app&name=edge CRM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### edge CRM

4.6 (33)

VS.

[4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting Price

₹10

Per Month

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (33)

Ease Of Use

4.4 (4,352)

Value For Money

4.6 (32)

Value For Money

4.3 (3,488)

Customer Service

4.8 (30)

Customer Service

4.4 (3,496)

## edge CRM alternatives

[4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (820)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/185769/edge-CRM/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Interaction Tracking

4.5 (25)

36.00% of 25 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

Reporting/Analytics

4.4 (25)

44.00% of 25 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Email Management

4.4 (24)

29.17% of 24 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

Sales Pipeline Management

4.6 (24)

45.83% of 24 reviewers that rated this feature as important or highly important

Pipeline view and tracking lead status

Task Management

4.7 (23)

43.48% of 23 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Lead Management

4.7 (22)

36.36% of 22 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

edge CRM 26 features

Application programming interface that allows for integration with other systems/databases

Notifications/alerts for upcoming events or tasks

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize data fields to support various needs and use cases

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Protect sensitive data for digital privacy

Store and organize documents in a centralized system

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Form predictions based on past and present data/trends

Track interaction history by documenting conversations for contacts

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Generate quotes or estimates for customers

Log and store the source of contacts/leads

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Group leads or contacts based on their specific characteristics

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create, manage and track all task activities and progression

Organize customer data and accounts by user or geography

Get Advice

We can help you find the software with the features you need.

Features

4.7 (33)

4.7

Based on 33 reviews

## Pricing

Value for money

4.6 (32)

Free Trial

Basic

₹10.00

Per Month

Value for money

4.6 (32)

4.6

Based on 32 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (30)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (30)

4.8

Based on 30 reviews

## User reviews

Overall rating

4.6

Based on 33 reviews

Filter by rating

5(21)

4(11)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DT

Devang T.

Business Development Associate

Media Production

### "Efficient platform for easy workflow"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

June 5, 2025

Edge CRM made our sales process smoother and improved collaboration across the whole team. entire team can easly track and work on the priority

Pros

Simple interface, strong lead tracking, and smooth task flow help boost overall team productivity. It makes the task supper easy

Cons

Would love to see even more advanced features added to enhance what’s already a great platform and custom reporting features could be more flexible

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Anvesha G.

marketing associate

Marketing and Advertising

### "Go for it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 5, 2025

Smooth, Easy Overall, it’s been a helpful tool. It made our workflow faster and kept the team on the same page.

Pros

Made everything so much easier! Great It’s super easy to use and helps keep everything organized. I liked how it made tracking leads and follow-ups really simple.

Cons

Nothing specific comes to mind at the moment — still exploring all the features and getting used to the platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GK

Govinda K.

Replacement Incharge

Information Technology and Services

### "Very good software and it is required in every pc. Highly recommended to everyone. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2022

Best Software i had used till now. It is the need of every Pc.

Pros

Very good software and it is required in every pc. Highly recommended to everyone. It makes work more easy.

Cons

Nothing to complaint about Software. It has everything that a Software needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TL

tanushree l.

purchase manager

Computer Hardware

### "Crm "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2022

Pros

This software is very good. friendly user.

Cons

This software is very helpfull our Organisation

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DJ

Devendra J.

Mobile shop

Electrical/Electronic Manufacturing

### "Want to Expand business then its heavily recommended its my personal experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2022

It is too good experience and also helps us to expand our business and market

Pros

The all user interface is too easy and all employees love to work with this software

Cons

Their are not any complaints or bugs in this software so its pretty good for us

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VS

Vijendra S.

Sales Manager

Real Estate

### "NIce but needs some improvements"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

September 8, 2022

Pros

user interface is nice, but can be made more user friendly

Cons

at times lags. but not sure why as may be bcoz of my internet connection or something else

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Dhaval S.

Product Manager

Information Technology and Services

### "CRM Review after using for 18 month "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2022

Can track my subordinate’s followup & how frequently they are contact client for deal closure.

Pros

Quotation with customised PDF setting with support of CRM team is most impactful feature. Vey easy to use on Desktop as well as mobile version,

Cons

Unable to save 2 different requirement of same client as 2 different lead

Reasons for choosing edge CRM

Support / revert from team is prompt and they are supportive to do customization as per our need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RJ

Riya J.

Executive

Utilities

### "Review on CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2022

Lead management and customer record

Pros

It's very convenient to use and accessible

Cons

There are some tricky features which is easy to learn.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Mansukhlal B.

Distribution

Electrical/Electronic Manufacturing

### "Good and very good "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2022

All features of crm is very nice and helps us to do work more efficiently

Pros

All features and user interface is very easy

Cons

Some features are little tricky but now its is habitual

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

sejal b.

Coordinator

Architecture & Planning

### "Best software ever "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2022

very nice and good software .

Pros

tracking system , lead management , mobile application

Cons

limited information and discrimination we can feed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/185769/edge-CRM/reviews/)

Popular comparisons

[HubSpot CRM vs edge CRM](https://www.capterra.com/compare/152373-185769/HubSpot-CRM-vs-edge-CRM)

[Salesforce Sales Cloud vs edge CRM](https://www.capterra.com/compare/61368-185769/Salesforce-vs-edge-CRM) 

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