# Xentral Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Xentral Software - reviews, pricing plans, popular comparisons to other Project Management products and more.

Source: https://www.capterra.com/p/185775/Xentral-Software/

---

# 

 Xentral Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Xentral Software

## What is Xentral Software?

Xentral is an ERP platform that streamlines business operations without high costs or complex implementation. It offers product data management (PIM), advanced CRM, procurement tracking, warehouse management, automated shipping, and customizable reporting. Xentral Connect, the included middleware, adds flexibility—adapting integrations without code, connecting niche solutions or new markets, and customizing workflows with automated rules. Xentral ERP also supports production planning and accounting automation, enhancing workflow transparency. Seamless integration with existing systems allows gradual changes without disruption. With a user-friendly interface and extensive training resources, Xentral is the ideal solution for businesses seeking digital transformation.

## What is Xentral Software used for?

[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Warehouse Management](https://www.capterra.com/warehouse-management-software/)

Top alternative

Featured

Overall rating

Based on 46 user reviews

Reviews sentiment

Positive

96%

Neutral

2%

Negative

2%

Starting price

€99

Usage Based, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Xentral Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://xentral.com/ueber-uns&name=Xentral Software)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Xentral Software

4.5 (46)

VS.

[4.2 (2,054)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

€99

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (46)

Ease Of Use

4.0 (2,010)

Value For Money

4.2 (44)

Value For Money

3.9 (1,600)

Customer Service

4.1 (44)

Customer Service

3.8 (1,703)

## Xentral Software alternatives

[4.2 (1,316)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.3 (712)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.5 (13,614)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/185775/Xentral-Software/alternatives/)

## FAQs about Xentral Software

Overview

### Which roles and teams benefit most from Xentral Software?

Xentral Software is most used by executives, e-commerce managers, and operations teams that need centralized control over commerce and fulfillment workflows. CEOs, founders, and managing directors use it for business oversight, while e-commerce, logistics, and office teams rely on it to manage orders, inventory, shipping, and day-to-day coordination.

Answer based on 42 reviews

Overview

### What company size and industries is Xentral Software built for?

Xentral Software is built primarily for small businesses, which make up 95% of reviewers, with retail leading at 14%. It serves eCommerce, food and beverage, home and garden, toys and hobbies, bike retail, B2B, B2C, omnichannel, manufacturing, and fulfillers, with added traction in food production and wholesale at 7% each.

Answer based on 42 reviews

Features and Usability

### What are the key features of Xentral Software?

Xentral Software offers ERP integration, inventory management, order management, and warehouse management for day-to-day operations. It also includes accounting, billing and invoicing, procurement management, shipping management, and reporting/analytics, plus CRM, project management, workflow management, and multi-channel management for connected business processes.

Pricing

### How much does it cost and what fees or limitations are included?

Xentral Software starts at €99 per month for the Launch plan, with a 24-month contract and mandatory onboarding. Starter costs €349 per month, Business costs €649, and Pro costs €849, each billed annually with service included. A free trial is available, and reviewers describe pricing as fair overall.

Answer based on 8 reviews

Integrations

### Which third-party tools and platforms does Xentral Software integrate with?

Xentral Software integrates with over 30 third-party tools and platforms, including Adobe Commerce, BigCommerce, Gambio, OXID eShop, and Magento 2 Mobile App Builder for ecommerce; HubSpot CRM and HubSpot Content Hub for marketing and CRM; FedEx Ship Manager, GLS, and DATEV Report for shipping and finance.

Answer based on 9 reviews

Getting Started and Support

### What training and onboarding options does Xentral Software offer?

Xentral Software provides in person training, live online sessions, webinars, documentation, and videos. These formats can support guided setup, scheduled learning, written reference material, and self-paced viewing for teams getting started with the product.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Xentral Software offer?

Xentral Software provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the community as helpful and say smaller issues are handled well, though some note slower customer service at times and occasional delays before problems are resolved.

Answer based on 6 reviews

Features and Usability

### How intuitive is the Xentral Software interface?

Xentral Software feels intuitive for many day-to-day ERP tasks, especially in e-commerce operations and order workflows. Small business teams often like the clear screens, search tools, and configurable views, while some users find menus cluttered, settings hard to locate, and parts of the interface less polished on mobile or advanced setups.

Answer based on 19 reviews

Features and Usability

### Is Xentral Software easy to use?

Xentral Software is easy to learn for common ERP tasks, with a clear layout, guided setup resources, and flexible configuration. Growing e-commerce teams often get started quickly with shipping, billing, and dashboard basics, though deeper modules, hidden options, and more complex settings can still require training and careful implementation planning.

Answer based on 15 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Order Management

4.5 (19)

89.47% of 19 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Billing & Invoicing

4.0 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Inventory Management

4.2 (13)

76.92% of 13 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Purchase Order Management

3.9 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

Warehouse Management

4.0 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Manage and track operations and inventory within warehouses

Workflow Management

3.6 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Xentral Software 97 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage customer orders that cannot be filled immediately due to out-of-stock items

Compare and match accounting/financial records with corresponding bank statements

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Accept and track orders with multiple items

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Create and manage digital catalog of products/services with their details, specifications, and price

Configure existing workflows to meet your organization's needs

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Alter the layout and content of reports

Import and export data to and from software applications

Translate EDI formats into data suitable for use with company applications.

Forecast customer demand using historical insights and simulations

Track products that are for sale at a reduced price or part of coupon promotions

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Store, manage, and track all electronic documents in a centralized location

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Helps users manage the maintenance of assets; offers reporting to identify areas for improvement

Integrate with existing ERP systems

Monitor and record expenses such as purchases or charges incurred

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

For businesses handling food & beverage operations

Serves B2B organizations

Designed for small businesses

Form predictions based on past and present data/trends

Centralized accounting record which tracks all financial transactions

Automates core HR functions such as talent management, employee evaluation and learning management

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Management of the flow of things between point of origin and point of consumption.

Supports the effective planning of manufacturing production based on materials, labor, and machinery.

Integration with third-party marketplace software

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and handle various international currencies

Manage and support multiple locations

Manage multiple teams and operations from a central location

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more

Manage employee salary processes, data, taxes, and records administration efficiently

Integrates with point of sale (POS) systems

Organize and manage all processes/procedures involved in purchasing goods and/or services

Customize the specifications of a finished product to meet the particular needs of a customer

Capture, organize and track product-specific data and information in a centralized location

Ability to link barcodes or serial numbers with specific items for identification

Plan and schedule the use of production resources

Track the production of materials and items over certain periods or seasons

Plan and coordinate all the resources, costs and time needed to execute assignments

Estimate or forecast of a future scenario based on the study of present trends

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Receive data and information in real time

Active reporting of data and metrics

Managing orders that a customer purchases repeatedly and regularly

Accept and track repeat orders

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

Oversee various functions of the organization while balancing and optimizing supply and demand

An order generated by a seller to a customer, containing details about products or services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Optimize and manage the search engine optimization efforts for a website or digital content

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Organize and track the physical movement of goods from one location to another

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Manage and track operations and inventory within warehouses

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.4 (46)

4.4

Based on 46 reviews

## Pricing

Value for money

4.2 (44)

Free Trial

[View pricing plan details](https://www.capterra.com/p/185775/Xentral-Software/pricing/)

Launch

€99.00

Usage Based,Per Month

It includes:

-   Datev
-   Onlineshops
-   Stock
-   Shipping Service Providers
-   DHL
-   DPD
-   Delivery Notes
-   Invoices
-   Credit notes
-   Customer Database
-   CRM
-   Reportings

Starter

€349.00

Flat Rate,Per Month

It includes:

-   Datev
-   Onlineshops
-   Stock
-   Shipping Service Providers
-   DHL
-   DPD
-   Delivery Notes
-   Invoices
-   Credit notes
-   Customer Database
-   CRM
-   Reportings

Business

€649.00

Flat Rate,Per Month

It includes:

-   Automation
-   Bank Connections
-   Datev
-   Shipping Service Providers
-   DHL
-   DPD
-   Delivery Notes
-   Credit notes
-   Customer Database
-   Onlineshops
-   Stock
-   Invoices
-   CRM
-   Reportings
-   Payables
-   Pick and Pack
-   Incoming Goods
-   Purchase Order
-   Working time recording
-   individual reporting
-   API
-   API Access

Pro

€849.00

Flat Rate,Per Month

It includes:

-   Request
-   Offers
-   Returns Portal
-   Mobile Warehouse Management
-   Delivery Dates
-   Discounts
-   Dunning
-   Cost Centres
-   SEPA
-   SEPA direct debits
-   Extended invoices
-   Order Proposal
-   Proce Enquires
-   Shipping Service Providers
-   Delivery Notes
-   Credit notes
-   Customer Database
-   Bank Connections
-   Pick and Pack
-   Incoming Goods
-   Purchase Order
-   Working time recording
-   individual reporting
-   API Access

Value for money

4.2 (44)

4.2

Based on 44 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (44)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (44)

4.1

Based on 44 reviews

## User reviews

Overall rating

4.5

Based on 46 reviews

Filter by rating

5(26)

4(18)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

Martin H.

CEO

Sporting Goods

### "Intuitives und stark skalierbares ERP für den Geschäftsalltag"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 2, 2026

Insgesamt machen wir hervorragende Erfahrungen mit Xentral. Wir konnten unsere bisherigen Datensilos erfolgreich auflösen und haben nun alle Prozesse zentral gebündelt. Das System spart uns täglich enorm viel Zeit, minimiert manuelle Fehler und ist eine riesige Hilfe bei unserem Unternehmenswachstum.

Pros

Die Benutzeroberfläche ist extrem einfach und intuitiv, was uns ein sehr schnelles Onboarding ermöglicht hat. Durch die große Modulvielfalt lassen sich unsere Geschäftsprozesse perfekt abbilden. Zudem ist das System enorm skalierbar, automatisiert unsere Auftragsabwicklung zuverlässig und liefert uns jederzeit einen exakten Echtzeit-Überblick über das Lager.

Cons

Aktuell stört mich lediglich die Mischung aus alten Legacy-Ansichten und den neu entwickelten Modulen. Diese optischen Brüche und der Wechsel zwischen verschiedenen Bedienkonzepten können den Workflow im Alltag manchmal etwas ausbremsen. Eine zeitnahe Vereinheitlichung auf den neuen Standard wäre hier super.

Alternatives considered

[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Reasons for choosing Xentral Software

Übersichtliche Benutzeroberfläche und kompletter Funktionsumfang für unsere Anforderungen

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

ST

Stanyo T.

Assistenz der Geschäftsführung

Farming

### "Weiter so!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 24, 2026

Automatisierungen, MA Stunden sparen, Kontrolle, Abläufe. Ich bin zufrieden, nicht desto trotz kann sich Xentral weiter verbessern im Bereich Buchhaltung, KI, Flows, Preisgestaltung

Pros

Sehr modern und entwickelt sich ständig. Die Abläufe werden besser und verständlich. Logisch aufgebaut. Support ist schnell. MA sehr hilfsbereit und professionell.

Cons

Buchhaltung Modul, KI Modul, Kosten. Weiterleitung - Subunternehmer zu früh, bzw zu oft. Rechte verteilen ist fast unmöglich. Sehr kompliziert und unübersichtlich. Admin Rechte sehr oft notwendig. Rechte vergeben ist eigentlich nicht machbar.

Switched from

[SelectLine](https://www.capterra.com/p/196005/SelectLine/)

War schon vorhanden. Ich habe keine Entscheidung getroffen.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SR

Sven R.

Vertriebsingenieur

Machinery

### "Stärken im Alltag und Verbesserungspotenzial bei Support und Preisgestaltung"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 24, 2026

Wir nutzen Xentral inzwischen als zentrales ERP-System für unser Unternehmen und haben dadurch deutlich mehr Transparenz über Aufträge, Margen und Prozesse gewonnen. Trotz einzelner technischer Herausforderungen und Kritikpunkte bei der Preisgestaltung überwiegen für uns die Vorteile. Insgesamt ist Xentral eine leistungsfähige Lösung für mittelständische Unternehmen, die bereit sind, Zeit in die Einführung und Weiterentwicklung ihrer Prozesse zu investieren.

Pros

Xentral bildet unsere zentralen Geschäftsprozesse von Angebot, Auftrag und Einkauf bis hin zu Versand und Rechnungsstellung in einem System ab. Besonders gefallen mir die Flexibilität, die zahlreichen Anpassungsmöglichkeiten und die guten Schnittstellen. Dadurch konnten wir Xentral erfolgreich mit unserem Onlineshop und eigenen Auswertungen verbinden.

Cons

Einige Funktionen wirken noch nicht vollständig ausgereift. Besonders die Outlook-/Microsoft-365-Anbindung hat uns mehrfach Probleme bereitet. Außerdem empfinde ich die Preis- und Lizenzpolitik teilweise als schwer nachvollziehbar, da zusätzliche Kosten für bestimmte Funktionen nicht immer frühzeitig erkennbar sind.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Wir wollten unsere Vertriebs-, Auftrags- und Verwaltungsprozesse in einem zentralen System zusammenführen. Salesforce war für uns primär ein CRM-System, während wir eine integrierte Lösung für Vertrieb, Einkauf, Auftragsabwicklung, Versand und Buchhaltung gesucht haben.

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)

[Axelor](https://www.capterra.com/p/157711/Axelor/)

Reasons for choosing Xentral Software

Xentral entsprach unseren Anforderungen am ehesten

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PL

Peter L.

Einkauf, Buchaltung, Labor

Chemicals

### "gutes ERP mit support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 24, 2026

\*\*Allgemeine Erfahrung mit Xentral:\*\* Meine Erfahrungen mit Xentral sind überwiegend positiv. Das System bietet einen großen Funktionsumfang für Warenwirtschaft, Auftragsabwicklung, Einkauf, Lagerverwaltung und Versand. Besonders hilfreich sind die zahlreichen Automatisierungsmöglichkeiten, die viele manuelle Arbeitsschritte reduzieren. Die Anbindung an Online-Shops, Marktplätze und Versanddienstleister funktioniert in der Regel zuverlässig und ermöglicht effiziente Prozesse. Gleichzeitig erfordert die Einrichtung und Anpassung einzelner Funktionen etwas Einarbeitungszeit. In einigen Bereichen, wie speziellen Rechnungs- oder Reporting-Funktionen, besteht aus meiner Sicht noch Optimierungspotenzial. Insgesamt ist Xentral jedoch eine leistungsfähige ERP-Lösung, die sich insbesondere für wachsende Unternehmen gut eignet.

Pros

Das ERP-System Xentral gefällt mir besonders gut, weil es eine übersichtliche Benutzeroberfläche mit umfangreichen Funktionen für Warenwirtschaft, Einkauf, Verkauf und Lagerverwaltung kombiniert. Die Automatisierung vieler Prozesse spart Zeit, reduziert Fehler und erhöht die Effizienz im Arbeitsalltag. Zudem lässt sich Xentral flexibel an individuelle Unternehmensanforderungen anpassen und bietet zahlreiche Schnittstellen zu Online-Shops, Marktplätzen und Versanddienstleistern.

Cons

Was mir an Xentral derzeit weniger gefällt, ist die Umsetzung der X-Rechnung. Die Funktionen und Abläufe wirken noch nicht vollständig ausgereift und könnten hinsichtlich Bedienkomfort, Flexibilität sowie Automatisierungsmöglichkeiten weiter verbessert werden. Dadurch entsteht bei der Erstellung und Verarbeitung von X-Rechnungen teilweise zusätzlicher Aufwand.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NF

Nelson F.

Office Manager

Construction

### "Good and helpful "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

November 6, 2025

My overall experience is Good. I like that this software helps growing retailers & that it helps reduce manual work

Pros

I like how the software works & how fast everything loads. It's very helpful & I found a lot of ways to utilize its resources.

Cons

I don't like that some of the messages aren't always clear. I feel like they can improve on the manual.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 10, 2025

Hey Nelson, thank you very much for your review! If there are some parts in our documentation that you find unclear, please reach out to us directly. We'd be happy to clear things up, if there seems to be some room for misunderstanding. Thank you very much and best regards your Xentral team

VA

Vicky A.

Account Manager

Insurance

### "Simplified data and inventory for accounting."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 15, 2025

Xentral Software assisted Equatorial Insurance Brokers in centralizing inventory information, streamlining customer support, and enhancing day-to-day accounting processes in one contemporary platform.

Pros

Customers like Xentral's simple inventory management and robust data capabilities, enabling small insurance and finance teams to monitor assets and expenditures with easy-to-read, transparent dashboards.

Cons

Teams occasionally encounter small bugs or UI elements, potentially slowing down new user adoption or causing brief data synchronization and reporting interruptions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 16, 2025

Hey Vicky, thank you very much for your kind reply! Best your Xentral-Team

JG

Jakob G.

E-Commerce Manager

Textiles

### "Xentral als Lösung für mittelständische Unternehmen"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 10, 2025

Insgesamt sind wir mit Xentral sehr zufrieden – es erleichtert viele Prozesse und wächst gut mit unserem Unternehmen mit.

Pros

Xentral ist übersichtlich, flexibel anpassbar und unterstützt unsere Abläufe in Logistik und Auftragsabwicklung gut.

Cons

Teilweise wirken Menüs etwas verschachtelt, und kleinere Bugs oder fehlende Automatismen stören gelegentlich.

Switched from

[Magento 2 Mobile App Builder](https://www.capterra.com/p/185914/Magento-2-Mobile-App-Builder/)

Der Umzug war einfach und es gab vorgegebene Optionen, was die Anfälligkeit und den IT-Aufwand extrem verringert hat.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 13, 2025

Hallo Jakob, vielen Dank für dein Review, wir wissen dieses sehr zu schätzen! Mit unserer neuen Entwicklung Xentral Flows hast du noch größere Möglichkeiten, um personalisierte Automatismen durchzuführen. Wir hoffen, dass diese dir dabei helfen, die gewünschten Anforderungen zu erfüllen. Aktuell kannst du hierfür aus der Xentral Flows Bibliothek bereits vorgefertigte Flows in deinem System implementieren und in Zukunft auch mit Hilfe von Agenturen eigene Flows anfertigen lassen. Beste Grüße dein Xentral-Team

PA

Pedro Alejandro C.

Business Development

Retail

### "sehr positive Erfahrung"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2025

Insgesamt haben wir seit der Einführung von Xentral sehr positive Erfahrungen gemacht. Wir haben alles (unsere Abteilungen in Xentral) unter Kontrolle.

Pros

\- Schneller Support - Zahlreiche APIs und Integrationsmöglichkeiten (mit Shops, PIM Systeme, usw.) - Gutes Onboarding - Online Academy ist komplett!

Cons

Manchmal ist das System etwas langsam, und alle manuellen Arbeiten hängen davon ab. Für den Bestelllauf wünschen wir uns dynamischere Optionen, da wir viele dynamische Preisquellen haben, die wir bisher nicht synchronisieren konnten.

Switched from

[billbee](https://www.capterra.com/p/187321/billbee/)

Die Zahl der Transaktionen wuchs, und wir benötigten eine Lager-Bestandskontrolle und die Integration mit anderen Systemen.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 13, 2025

Hallo Pedro Alejandro, vielen Dank für dein Feedback! Solltest du feststellen, dass dein System an einer Stelle wiederholt langsamer läuft, nimm gerne direkten Kontakt zum Support auf, damit wir prüfen können, ob im Hintergrund vielleicht ein Workflow ins Leere läuft oder die Grenzen eurer aktuellen Instanzen ausreißt und man hier vielleicht noch etwas besser strukturieren kann. Die Idee zu dynamischen Preisquellen klingt sehr interessant. Wir würden uns freuen, falls du uns diese als Idee auf die Roadmap setzen könntest. Beste Grüße dein Xentral-Team

SS

Sven S.

Lagerleitung

Apparel & Fashion

### "Tolles Komplettsystem für kleinere Unternehmen "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

October 6, 2025

Xentral ist eine gute Alternative für kleinere Unternehmen, die alle betrieblichen Prozesse möglichst zentral verwalten wollen. Die Community um Xentral ist ebenfalls sehr hilfsbereit. Wo wir bisher sehr schlechte Erfahrungen machen mussten, ist der zu langwierige Kundenservice und die nicht ganz optimale Lagerverwaltung.

Pros

Das Sie eine cloudbasierte Lösung ist und daher von überall aus und von jedem Rechner / Smartphone oder Tablet mit Internetzugang genutzt werden kann

Cons

Das viele Logistikprozesse entweder zu wenig Funktionen bieten oder zu viele einzelne Schritte benötigen um nur eine Aufgabe zu erledigen. Wie zum Beispiel Lagerbestandsoptimierung, Artikelverwaltung, Retouren Bearbeitung.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 13, 2025

Hallo Sven, vielen Dank für dein Review! Auch wenn du gerade offenbar nicht ganz zufrieden mit unserem Service bist, sind wir sehr dankbar für dein Review. Wir sehen die genannte Kritik als gute Chance zu wachsen. Wenn du einen bestimmten Fall hast, der dich stört, zögere bitte nicht, diesen direkt an uns zu kommunizieren. Beste Grüße dein Xentral-Team

CO

Caspar O.

Supply Chain Manager

Food Production

### "Starkes WaWi System das alle Bereiche abdeckt."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 6, 2025

Wir sind seit 6 Jahren Kunden von Xentral und haben durchweg positive Erfahrungen machen. Über die Jahre wurden viele Änderungen gemacht, die uns sehr viel Arbeit erleichtert hat.

Pros

Die Software deckt alle Bereiche unserer Operativen Tätigkeitsfeldes ab. Alle Prozesse werden hier abgebildet und sind für alle Transparenz.

Cons

Am wenigsten gefällt mir, dass es keine Artikelkategorien gibt, die sich auch auf die Verkaufspreise beziehen.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 13, 2025

Hallo Caspar, vielen Dank für dein Review! Ich habe eben einmal in unserem Ticketsystem nachgeschaut und konnte hierbei auch eine Anleitung für die Anleitung einer Preisliste nach Artikelkategorie finden. Sollte das in die intendierte Richtung gehen, schreib uns gerne per Ticket, wir helfen dir sehr gern weiter. Falls nicht, freuen wir uns aber auch über jedes Input dazu, wie wir Xentral noch besser machen können! Beste Grüße dein Xentral-Team

[View all Reviews](https://www.capterra.com/p/185775/Xentral-Software/reviews/)

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